Ian Stack - Interim Sales & Sales Operations Manager

Q: Where is Ian based?

Ian is based in Buchholz in der Nordheide, Germany .

Q: What languages does Ian speak?

Ian speaks the following languages: German (Native), English (Native) .

Q: How many years of experience does Ian have?

Ian has at least 24 years of experience. During this time, Ian has worked in at least 7 different roles and for 7 different companies . The average length of individual experience is 3 years and 5 months . Note that Ian may not have shared all experience and actually has more experience.

Q: What is Ian's latest experience?

Ian's most recent position is Sales Representative at Moetefindt Fahrzeugbau GmbH .

Q: What companies has Ian worked for in recent years?

In recent years, Ian has worked for Moetefindt Fahrzeugbau GmbH , Habia Cable GmbH , and Aura Light GmbH .

Q: Which industries is Ian most experienced in?

Ian is most experienced in industries like Manufacturing , Education , and Information Technology . Ian also has some experience in Construction , Automotive , and Retail .

Q: Which business areas is Ian most experienced in?

Ian is most experienced in business areas like Sales , Business Intelligence , and Supply Chain Management . Ian also has some experience in Quality Assurance , Procurement , and Project Management .

Q: Which industries has Ian worked in recently?

Ian has recently worked in industries like Manufacturing and Automotive .

Q: Which business areas has Ian worked in recently?

Ian has recently worked in business areas like Sales , Business Intelligence , and Customer Service .

Recommended expert

Buchholz in der Nordheide, Germany

Check rate

Experience

Nov 2025 - May 2026

7 months

Sales Representative

Moetefindt Fahrzeugbau GmbH

In just a few weeks, I became independently able to close deals in a completely new, technically demanding product environment: I qualified incoming online leads (social media, landing page), provided technical advice, prepared quotes, and negotiated contracts (SAP Business One).
In about seven months, I closed deals worth roughly EUR 340,000, including a semi-trailer for transporting up to four premium SUVs (order value approx. EUR 242,000, including clarification of technical feasibility).
Left due to operational reasons as part of a restructuring.

Jan 2024 - Apr 2025

1 year 4 months

Norderstedt, Germany

Inside Sales / Customer Service Manager

Habia Cable GmbH

Had full responsibility for the Customer Center, ensuring worldwide order processing and support for products made in Norderstedt; served as link between field sales and production.
Managed key account Sony Ericsson in a vendor-managed inventory model: maintained stock at Habia, supplied plants in Mexico and Hungary on schedule, and secured inventory under strict contract conditions (sensitive penalties for line stoppage); supported other customers in building similar VMI processes.
Kept operations stable during a leadership change and high staff turnover; developed company guidelines and continuous process improvements.

Aug 2019 - Jan 2022

2 years 6 months

Hamburg, Germany

Sales Operations Manager

Aura Light GmbH

Managed field sales with clear KPIs and developed the team through ongoing one-on-one coaching; handled monthly reporting to the CEO, CFO, and management.
Opened a previously untapped customer segment: redesigned segmentation, identified target customers and decision-makers, and led the field sales team to address it; most of the team generated new business afterward.
Led bid enablement for a large LED retrofit tender for a home improvement store chain: conducted risk assessment and bid enablement (order volume around EUR 6 million).

Feb 2018 - Jul 2019

1 year 6 months

Sittensen, Germany

Sales Manager

Mobilbox GmbH

Sold mobile space solutions including quote preparation and closing; project management, coordination of installers, procurement, and office organization.
Sold a two-story, climate-controlled container building made of 16 modules to the Alfred Wegener Institute (AWI).

May 2015 - Mar 2017

1 year 11 months

Buchholz in der Nordheide, Germany

Head of Inside Sales & Branch Manager (Buchholz)

Skillsoft NETg GmbH

Responsible for licensing business with e-learning solutions (user/volume licenses, subscriptions) across Continental Europe; negotiated and closed licensing agreements.
Provided technical and disciplinary leadership to the inside sales team; introduced an "Employees train Employees" program for team development; implemented KPI tracking and reporting.

Sep 2014 - Mar 2015

7 months

Stelle, Germany

Sales Director

Ampri Handelsgesellschaft mbH

Responsible for sales and daily business management.

Mar 1998 - Apr 2014

16 years 2 months

Various Positions

Stora Enso Deutschland GmbH

Led the Quality & Business Excellence program (based on Malcolm Baldrige) in the German sales company; as a trained moderator, conducted annual self-assessments in about six international sales offices; result: group-wide award as "Most Improved Sales Company".
Member of the steering committee for a group-wide customer satisfaction program across six European markets: improved the survey tool, ensured consistent measurement, provided quarterly and annual reports to the CEO.
As Sales Manager for Office Paper, handled quotations, negotiations and key account management (including Herlitz PBS AG in Germany and Poland); organized reduction of old inventory, introduced VMI concepts and connected customers to EDI systems.
Letter of appreciation from group management (April 2005) for contribution to the group-wide quality program.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Education, Information Technology, Construction, Automotive, and Retail.

Manufacturing

Education

Information Technology

Construction

Automotive

Retail

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Sales, Business Intelligence, Supply Chain Management, Quality Assurance, Customer Service, and Procurement.

Sales

Business Intelligence

Supply Chain Management

Quality Assurance

Customer Service

Procurement

Summary

Sales and quality professional with over 25 years of international B2B experience, from software and licensing to paper, packaging, cable technology, lighting, and special vehicles. My profile combines two strengths that rarely come together: building and managing inside sales and customer support structures, and quality and process management based on Business Excellence (Malcolm Baldrige). I develop teams and build structures that keep working without me.

Skills

B2b Sales
Key Account Management
Inside Sales
Sales Operations & Sales Enablement
Business Development
Team Coaching & Development
Quality & Process Management (Business Excellence / Malcolm Baldrige)
License & Contract Negotiation
Crm/Erp (E.G. Sap Business One)
International Collaboration

Languages

German

Native

English

Native

Education

Oct 1994 - Jun 1997

Middlesex University

European Business Administration · London, United Kingdom

Oct 1989 - Jun 1992

HiFi Michel GmbH

Retail Sales Apprenticeship · Hamburg, Germany

Oct 1987 - Jun 1989

Handelsschule Altona

Higher Commercial School – University of Applied Sciences entrance qualification · Hamburg, Germany

Certifications & licenses

Stora Enso Manager Programme (SEMP 30) – Leadership program, diploma

Strategic Selling / Leadership & Collaboration

Pawlik Sales Consultants

Master of Quality – Executive program in Quality Management

Technical University of Helsinki, in cooperation with Stora Enso

Business Development Management training

Statistics

Experience

Total positions 7

Experience in Manufacturing 20.5 y

Avg length 3 y 5 m

Longest experience 16 y 1 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Sales Representative, Inside Sales / Customer Service Manager, Sales Operations Manager

Main industries Manufacturing, Education, Information Technology

Main business areas Sales, Business Intelligence, Supply Chain Management

Qualifications

Certifications earned 4

Profile

Created

June 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Have questions? Find more information here.

Where is Ian based?

Ian is based in Buchholz in der Nordheide, Germany.

What languages does Ian speak?

Ian speaks the following languages: German (Native), English (Native).

How many years of experience does Ian have?

Ian has at least 24 years of experience. During this time, Ian has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 3 years and 5 months. Note that Ian may not have shared all experience and actually has more experience.

What roles would Ian be best suited for?

Based on recent experience, Ian would be well-suited for roles such as: Sales Representative, Inside Sales / Customer Service Manager, Sales Operations Manager.

What is Ian's latest experience?

Ian's most recent position is Sales Representative at Moetefindt Fahrzeugbau GmbH.

What companies has Ian worked for in recent years?

In recent years, Ian has worked for Moetefindt Fahrzeugbau GmbH, Habia Cable GmbH, and Aura Light GmbH.

Which industries is Ian most experienced in?

Ian is most experienced in industries like Manufacturing, Education, and Information Technology. Ian also has some experience in Construction, Automotive, and Retail.

Which business areas is Ian most experienced in?

Ian is most experienced in business areas like Sales, Business Intelligence, and Supply Chain Management. Ian also has some experience in Quality Assurance, Procurement, and Project Management.

Which industries has Ian worked in recently?

Ian has recently worked in industries like Manufacturing and Automotive.

Which business areas has Ian worked in recently?

Ian has recently worked in business areas like Sales, Business Intelligence, and Customer Service.

What is Ian's education?

Ian attended Middlesex University for European Business Administration.

Does Ian have any certificates?

Ian has 4 certificates. Among them, these include: Stora Enso Manager Programme (SEMP 30) – Leadership program, diploma, Strategic Selling / Leadership & Collaboration, and Master of Quality – Executive program in Quality Management.