Christian Frauer-IT Project Implementer (Problem Solver)
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Experience
Department Head (Interim)
Municipal utilities and transport company
- Definition and setup of subject areas
- Building a governance model for the department with areas of responsibility
- IT strategy, project management, process management, as well as quality and sustainability management
- Developing a communication strategy for the group
- Creating an IT strategy
- Designing templates, guidelines, and processes for standardized working
- Capturing strategic guardrails and grouping ongoing projects – deriving a roadmap for strategic planning
- Reviewing ongoing projects
- Creating staffing calculations and volume structures
- Defining job profiles
Expert in project planning and control
Municipal utilities and transport company
- Review of planning status across overall and work packages
- Designing sub-project milestone plans and creating a project roadmap
- Coordination with service providers
- Showing risks and measures
- Setting up planning for business SAP process customizing
- Defining measures for quality assurance
- Coaching and temporary takeover of control for the business SAP service provider
- Conducting process capture and reviews
- Coordination with responsible stakeholders (managing director / board level)
- Support with conflict management
- Coaching internal (sub-)project managers
Product Owner, Requirement Engineer
IT financial service provider for public-law credit institutions
- Designing an approach to build the business product foundation
- Developing strategic use cases for the use of artificial intelligence
- Developing a roadmap taking the future use of artificial intelligence into account
- Rollout planning and control for version 1.0
- Reworking the business planning
- Prioritizing business and technical requirements
- Acceptance of developments from the DEV team
- Rollout of releases
- Coordination with relevant stakeholders (many customers and interest groups)
- Advisor on strategic questions
- Coaching and onboarding the internal Product Owner
Program, Release, and Cutover Manager
Network operator
- Review of the various (IT) projects (including introduction of SAP Hana and migration of legacy data from SAP IS-U, Success Factors, ServiceNow, Onventis, Quentic, eGecko, Lovion, Smallworld, MS Azure, etc.)
- Creating and establishing a planning structure and its framework conditions
- Setting up missing project plans, creating transparency for useful status tracking, creating the basis for control from a program perspective, leading as a portfolio
- Developing a program roadmap
- Coordination and management of dependencies between teams, projects, business units, and IT
- Approach for managing new requirements
- Developing the program plan incl. combining the projects for cutover
- Transparency on the status of the required interfaces to all projects
- Review of process captures (BPMN notation) and defining next steps
- Identifying risks and developing pragmatic solutions to fix them
- Building an overarching test and release management team
- Review and quality assurance of central output types
- Responsible for program-wide test planning and coordination of end-to-end test processes for cutover
- Designing the end-to-end processes (BPMN) as the switch-on template for the cutover period
- Introducing SAFe and agile methods (JIRA & Confluence) in the projects
- Taking over provider management in critical project situations
- Creating comprehensive documentation on processes, systems, and requirements
- Coaching project managers and program management in agile working methods, assessing current service provider management and taking over direct control in critical situations
Managing Director
Own project and consulting for smaller medium-sized companies
- Analysis of possible digital-asset-based financing models for medium-sized companies (including assessment of regulatory requirements under MiCA)
- Selection of suitable blockchain and token models (financing, staking, and collateral mechanisms)
- Design of an end-to-end consulting concept (risks, compliance, processes, products, technical infrastructure)
- Development of a target picture for architecture, staking mechanisms, and custody models
- Creation of business concepts and operating models
- Building a reporting and monitoring framework (risks, performance, compliance KPIs)
- Deriving a first usable use case and piloting it in a real company environment
- Assessment of opportunities, risks, and economic viability of digital asset strategies
agile project manager, management consultant, business analyst
Communications and media agency in the savings bank environment
- Took over project management for a strategic digitalization project for a large financial group
- Developed a standardized, modular, and customer-focused offering for the entire real estate lifecycle
- Analyzed existing initiatives, projects, and competitor offerings in the market
- Evaluated positioning options for financial products related to real estate
- Developed approaches for media integration / use via social networks (TikTok, YouTube)
- Created data analytics as a basis for optimized, individualized customer communication
- Identified and analyzed relevant products and highlighted possible actions
- Developed options for digital business models through vertical expansion and linking of software products (in-house and third-party software)
- Defined use cases and identified necessary services from the perspective of end customers and B2B customers
- Developed product packages and pricing models
- Designed processes (meta level with BPMN) and technical integration options
- Built a roadmap and EPICS
- Designed and recommended the setup of an operating company
- Negotiated and aligned content with potential cooperation partners and competitor companies
Project Manager, Business Analyst
Large bank
- Review of the project for group-wide rollout of a cloud communications platform
- Highlighted critical points in planning and approach
- Coached the Workstream Product Owners in planning
- Brought a workstream back into a planable state
(Chief-) Product Owner, Change and Release Manager, Business Analyst, Requirement Engineer
IT financial service provider for public-law credit institutions
- Involvement and interaction with relevant market players such as Europace, FinanzInformatik, Hettenbach, Ongeo, Sprengnetter, etc.
- Translated broad service requests into concrete, actionable blocks
- Created the roadmap for building a central database around real estate
- Planned the overall project and managed the product backlog
- Defined and implemented an approach to measure and report data quality
- Developed an algorithm for the automated calculation of lending values (machine learning)
- Designed and developed a web portal (B2B and B2C) and a document scanning service
- Developed user stories and process descriptions for the central IT service provider
- Held technical coordination meetings with industry associations
- Designed and implemented tools for daily work
- Put services out to tender, selected vendors, and managed service providers
- Coached the transition to agile ways of working and trained internal employees
Project manager and release manager
IT consulting company
- Professional team leadership for the development of a process mining software
- Defined the market positioning in the process mining area
- Defined and implemented the sales strategy
- Focused development of a market-ready software product
- Won a pilot customer
Scrum Master, Business Analyst
Large direct bank
- Built and introduced a metadata catalog and data quality with IBM tools
- Coordinated with the BCBS 239 project and gained first movers within the organization
- Took over the Scrum Master role in the team
- Clarified and led special topics, such as reducing customer duplicates
- Developed user stories for the development team
- Coached the company-wide transition to agile methods (Spotify model)
- Took over vendor management
Project Manager and Process Manager
Große Direktbank
- Introduction and local setup of data quality management as part of a global program initiative
- Development of the approach for rolling it out in the bank
- Planning and structuring of the local project
- Coordination on an international group level
- Evaluation and implementation of existing data quality issues
- Creation of the necessary processes (BPMN)
- Creation of the Data Quality Framework in connection with BCBS 239
Project Manager - Single Point of Contact for the parent company
Große Direktbank
- Coordination of a project bundle for migration to the global data lake target architecture
- Local coordination and prioritization of projects (AnaCredit, IFRS 9, BCBS 239 and SAP BA)
- Creation and coordination of the backlog for submission into global sprint planning
- Planning the dismantling of the existing supply routes from the local data warehouse
- Creation of a project roadmap
IT Subproject Manager, Process Manager
Sparkasse
- Expansion of the online presence and banking within agile project management (Scrum)
- Management of the IT team as well as planning and execution of the sprints
- Development of user stories for the development team
- Responsible for process, release and test planning
- Planning and coordination of special topics such as securities and mailbox
Project Manager
Große Direktbank
- Implementation of FinRep financial holding based on IFRS
- Takeover and replanning of the ongoing project
- Ensuring communication between regulatory reporting, risk management, IT and head office
- Planning, preparation and moderation of steering committees
- Transfer into line organization
Business Analyst, Process and Test Management
Förderbanken
- Design and implementation of AnaCredit stage 1 for a banking consortium
- Identification and preparation of key topics for the business concept
- Process analysis and process adjustments for future workflows
- Creation of the test concept
Project Manager and Process Manager
Backoffice service provider for the savings bank organization
- Process review and options for action in the area of lending business - mortgage financing
- Defining the process focus topics
- Review of company setup, core processing processes, products and production depth
- Carrying out detailed analyses to identify standardization and automation potential
- Pointing out critical issues when introducing processes (BPMN) and systems
- Developing starting points for stronger automation for management and board
- Creating the results documentation for processes, systems and requirements
Project Manager, Business Analyst
Bank
- Fixing findings from internal audits, including identity management
- Planning and steering the project
- Redesign of authorization roles for the core banking software
- Coordination and support in building a segregation of duty matrix
- Review of templates for mapping rights, roles and conflicts for the target-actual comparison
- Status reporting to board members and department heads
Project Manager, Process Consultant, Requirement Engineer
Large direct bank
- Setting up and steering test series for using digital customer outreach in sales
- Planning and steering the pilot tests in the sales channels
- Designing the processes (eEPK)
- Software vendor tendering and evaluation
- Assessing the results and the software solutions used
- Concept and planning of the rollout
Program Manager
Large direct bank
- Planning and steering the program for implementing regulatory requirements
- Ensuring communication between regulatory reporting, risk management and IT for consistent data definitions
- Coordination with context projects to synchronize development and testing
- Transfer into line organization
- Preparation of the separate projects FINREP and AnaCredit
Project Manager and Process Manager
Large direct bank
- Migration of the core banking system in the corporate lending services area
- Taking over the ongoing project and coordinating with head office
- Review of the next steps and analysis of relevant processes
- Taking over vendor management
Subproject Lead Strategy & Sales, Process and Release Manager, Change Manager, Business Analyst, Requirements Engineer
Mittelständische Bank
- Capturing and analyzing existing processes (eEPK), IT systems, products, and sales management
- Identifying implementation blocks for automation and standardization (credit factory)
- Carrying out detailed analyses to identify potential after first contact
- Designing a sales strategy for growth in mortgage lending
- Setting up the structure and workflow of a centrally managed sales unit
- Integrating the new sales unit into the existing decentralized organization
- Operational change management and setting up basic reporting
- Reviewing supplier contracts and retendering
- Coaching on key questions around organization and mortgage financing
Project Manager, Release Manager, Business Analyst, Requirements Engineer
Große Direktbank
- Optimizing the travel expense and receipt reimbursement process and integrating it into SAP HR and SAP FiCo
- Analyzing and designing the processes (BPMN)
- Reducing review effort and replacing paper forms (paperless office)
- Automated transfer of data from SAP HR to SAP FiCo for automatic postings
- Developing the test and training concept
- Coordinating the rollout in the bank
Project Manager, Process Manager, Real Estate Marketplace Expert
Große Direktbank
- Developing a faster, complaint-compliant onboarding process for new employees
- Developing solutions with Compliance and aligning the content with all departments
- Coordinating implementation in the intranet
- Developing a standard approach for regulatory training
- Integrating a customized version of a major real estate platform
- Coordination and alignment between the business unit and IT
- Specialist for developments in partner business (key account management)
Process Manager and Business Analyst
Leasinggesellschaft einer Landesbank
- Reviewing target processes to improve the system landscape and data management for sales
- Assessing process optimization potential for management
- Highlighting critical points in the introduction of processes and systems
- Recommending the planned implementation project
Process Manager and Business Analyst
Leasinggesellschaft
- Restructuring the accounting department
- Creating transparency and identifying cost drivers
- Capturing and analyzing business processes (eEPK) and employee tasks
- Defining action options to realize savings potential
- Coaching during implementation
Process Manager and Business Analyst
Leasing company of a major German bank
- Analysis and redesign of business processes as part of a system implementation
- Capture and analysis of processes from acquisition to realization (eEPK)
- Harmonization of business processes with SAP requirements and support of the employee change process
- Identification of cost reduction potential and capacity expansion
- Change management through process workshops and training design
- Preparation of comprehensive documentation on processes, systems, and requirements
Project Manager and Process Manager
Association of cooperative banks and a software company
- Implementation of a closed marketplace for real estate and private loan financing (Genopace)
- Project planning, control, and delivery using agile methods (Scrum)
- Design and implementation of the necessary company processes
- Contribution to contract design between the founding shareholders
- Development of user stories for the development team
- Customer support until handover to the new management
Project Manager and Process Manager
Swiss investment bank
- Consulting for the planned market entry into the German real estate financing market
- Project planning and control as well as subproject management for processes and systems
- Design of business processes and system interfaces
- Implementation of business requirements and contact initiation with sales companies
Business Unit Manager and Product Owner
Software company for the financial sector
- Restructuring of a business unit in response to changed competitive requirements
- Building key account management to identify and support target customers
- Restructuring of project management, support, and land value teams
- Design of the employee development concept and professionalization of reporting
- Design and implementation of a support tracking tool (Scrum) and activation of an internal wiki
- Expansion of the product range and acquisition of new customers from banks and insurance companies
- Support of implementation projects and consulting on process improvement through ASP solutions
- Prioritization of the product backlog as Product Owner
Business Analyst
Large direct bank
- Further development of bank project management
- Development of a program management model for strategy-compliant project prioritization
- Creation of a structured approach for project initiation
- Setup and adjustment of the associated processes
Project Manager, Project Lead, Process Manager, Business Analyst
Large direct bank
- Expansion of the technical base to support the “loan factory” in real estate financing
- Definition and assembly of the overall project from separate subprojects
- Identification of potential for automation and standardization in process organization
- Reorganization and strategic realignment of direct sales
- Analysis and design of a future direct sales model
- Carrying out a pilot test and implementing the software requirements based on the results
- Creation of comprehensive documentation on processes, systems, and requirements
Subproject Lead, Process Manager and Business Analyst
Subsidiary of a German large bank
- Archiving of a bank as part of the closure process for foreign branches in Latin America (Panama and Grand Cayman)
- Design and implementation of the processes for a future research center organization
- Coordination and coaching of the subproject managers in the branches
- Business process reengineering in the accounting / information / controlling area
- Identification and analysis of existing processes and development of recommendations for improvement
- Design of the requirements for a data warehouse and a web frontend
- Support during implementation to standardize and automate tasks
Subproject Lead, Process Manager and Business Analyst
Software company in the public sector
- Design and setup of requirements management
- Design of the organizational and process structure
- Recording and analysis of the as-is processes and existing customer contracts
- Design of target processes based on SLAs
- Definition of immediate measures to stabilize the project
- Coaching and training of the responsible role holder
Project Manager and Process Manager
Subsidiary of a German large bank
- Management of a development partnership for an internet banking application
- Design of the organizational and process structure
- Responsible management of an international development team
- Budget and schedule planning as well as negotiation of change requests
- Alignment and coordination with all stakeholders
Process Manager and Business Analyst
IT software company for mid-sized businesses with a focus on SAP
- Reorganization of a customer helpdesk
- Analysis of business processes to identify strengths and weaknesses
- Design of the target organizational structure
- Creation of job descriptions and requirement profiles
- Identification of training needs
Subproject Lead, Process Manager and Business Analyst
Subsidiary of a German major bank
- Expansion of the internet banking offering
- Planning and management of the content development
- Design and execution of customer surveys and marketing campaigns
- Identification, analysis, and design of the relevant business processes
- Management of implementation and coordination of the rollout at all locations
- Unlocking cost-saving potential through multi-channel banking
Subproject Lead, Process Manager and Business Analyst
Subsidiary of a German major bank
- Design and setup of support centers for internet banking with a focus on Latin America
- Design of the organizational structure and workflows
- Definition of tasks, responsibilities, and employee requirement profiles
- Preparation of the requirements specification for selecting a help desk tool
- Preparation of the training concept and comprehensive project documentation
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Utilities, and Real Estate.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Operations, Strategy, and Sales.
Summary
Experienced IT management consultant with over 20 years of experience in the financial, software, and utilities sectors. Experienced IT manager and management consultant with over 20 years of industry experience – specialized in building and leading IT organizations, developing viable IT strategies, and delivering digital transformation projects. Among other things, I was responsible for the German business of an international software and consulting company, led scalable growth initiatives, and successfully introduced new digital solutions to the market. For a leading financial service provider, I developed an IT platform as the basis for a new business area – including strategic product development for the next six years. I stand for authentic, structured leadership with an eye for strategy, feasibility, and team dynamics. If you choose me, you gain an integrative doer who drives transformation and delivers results.
Skills
Consulting Experience
- Over 20 Years (Also Experience As A Line Manager)
Projects
- 51 (Including 10 International)
Project Budget
- Up To 78 Million Euros
Project Size
- Up To 100 Project Staff
Industries
- Private, Cooperative, And Development Banks, Savings Banks, Building Societies, Insurance Companies, Leasing Companies, And Financial Distributors
- Energy Utilities (Municipal Utilities)
- Software And Consulting Companies
- Aerospace
- Fintech / Start-Ups
- Media And Communications Agency
- Logistics (Seaport Operations)
- Public Sector
Focus Areas
- Building Digital Business Models / Business Areas, Including The Future Use Of Artificial Intelligence
- Real Estate Financing – Including Software Development In This Area
- Property Valuation – Including Software Development In This Area
- "Project Building" – Analyzing Ideas, Defining Scope And Approach
- Implementation / Delivery
- Business Process Management / Mining / Process Automation
- Building Data Management / Data Quality
- Building And Operating Platforms (B2b / B2c)
- Developing Process / Organizational Standards
- Restructuring Business Units
- Operational Coaching
Roles
- (It) Program And (It) Project Manager (Models: Agile, Classic, And Hybrid)
- Cutover Manager
- Head Of Department / Interim Manager
- (Chief) Product Owner And Scrum Master (Certified)
- Process Consultant, Business Analyst, Test, Release, Rollout Manager
- Coach
Direct Leadership
- Previous Levels: Department Head, Team Lead, Program Lead, And Project Lead
- In Recent Projects, Up To 11 Project Leads
- Currently Leading A Team Of 20 Developers And 4 Business Consultants
Leadership Quality / Team Management
- Communication Tailored To The Target Group
- Authentic, Goal-Oriented Presence
- Led Various Projects Through Critical Situations, Most Recently Joining An Ongoing Project To Take Over Business Operations, With Successful Resumption Of Business Operations On 31.12.2023
- Design And Build Of A Digital Business Model
- Securing An Additional 3 Billion Euros In Real Estate Financing Transaction Volume Within 1.5 Years During The Financial Crisis
- Coaching Of Program Managers, Product Owners, Project Leads, Etc.
- Building A High-Performance Project And Test Team
- Successful Restructuring Of A Business Unit (Including Building And Closing Units, Designing An Employee Development Model) To Develop It From A Small Medium-Sized Company Into A Software House For Large Corporations
- Developing Clear Visions, Communicating Them, And Putting Them Into Practice
- Managing Various Line And Project Teams Toward A New Organization And New Ways Of Working
Communication / Presentation
- From Customers And Employees To C-Level
- Moderation, Mediation, Coaching
- Complex Stakeholder Management (Up To 25 Companies)
Soft Skills
- Reliable And Appreciative People Management
- Authentic Presence
- Hands-On Doer Mentality
- Analytical And Goal-Oriented Way Of Working
- Bringing Together Stakeholder Groups / Conflicting Parties
- Cooperation And Management Of Teams From Different Cultures (Including Off- And Nearshore)
Tools
- Jira, Confluence, Xray, Ms Office, Ms Project, Clarity, Signavio, Sharepoint, Slack, Teams, Miro, Monday
- Visio, Signavio, Aris, Adonis
Systems
- S/4 Hana, Success Factors, Sap Is-U, Sap Hr, Sap Fico
- Loaniq, Ti+, Osplus, Osplus Neo, Bais, Globus
- Data Warehouse, Data Lake, Oracle, Mongodb, Google Cloud, Microsoft Azure
- Java, Ios
- Ibm Infosphere Information Governance Catalog
- Process Mining Technologies, Various Custom Software
- Business Objects, Qlik Sense
- Online Banking Solutions, Allisa Lowcode Platform
- Leasing Core System Lisa@ – Sap Add-On Leasing
- Europace, Genopace, Ehyp
- Sprengnetter, On-Geo, Hettenbach, Various Appraisal Systems (E.G. Lora, Rex, Lbi, Ragtime)
- Various Proprietary Bank Solutions
- Quentic, Egecko, Lovion, Smallworld, Servicenow
- Avaya, Twilio, Purple View, Beam Your Screen, Turnfriendly
- Core Banking Systems (Kordoba, Temenos Transact, Sap, Osplus)
Methods
- Extensive Practical Toolkit In A Wide Range Of Project Management Methods
- Working In Agile Frameworks Since 2007
- Scrum (Certified), Spotify Model, Kanban, Design Thinking, Waterfall Method, Milestone Trend Analysis, Hybrid Forms
- Workshop Facilitation, Negotiations, Coaching
- Data Management Association
- Event-Driven Process Chains (Epk)
- Individual Process Roadmaps (Logical And Time-Based)
- Bpmn
- Skill Level Management
Approaches
- Own Harmonization Of Different Project Management Methods For Working With Different Service Providers; Usually Agile And Waterfall Models
- Employee Qualification And Development Model
- Approach Model For Managing Requirements And Ideas
Languages
Education
Nordakademie gAG
Diploma in Business Administration (FH) · Business Administration · Elmshorn, Germany
Certifications & licenses
(Chief) Product Owner and Scrum Master (Certified)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
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