Thomas Sternkopf - Interim Manager
Experience
C-level consultant for transformation and organizational development
Primeo Management AG, Basel / Paris
Organisation: International energy provider in a regulated market environment with around 900 employees.
Responsibilities: Responsible for managing and prioritizing a company-wide transformation and initiative portfolio in the energy sector. Directly involved in the governance and decision-making logic of the organization with a focus on governance, IT management, prioritization and implementation of strategic initiatives across business and IT areas.
Results:
- Introduced a company-wide portfolio management system for structured prioritization and management of strategic business and IT initiatives.
- Established clear governance, decision and control mechanisms to sustainably improve execution capability across the entire organization.
- Integrated HR, capacity and organizational management into an overarching management logic to enhance transparency and decision quality.
- Directly supported executive management by moderating and structuring strategic decision-making processes at both executive and supervisory board levels.
Executive Transformation Manager
Lekkerland Information Systems GmbH (REWE Group)
Organisation: International trading and logistics service provider of the REWE Group with around 5,000 employees.
Responsibilities: Structural realignment of the IT organization with a focus on governance, IT investment management and portfolio prioritization to increase efficiency.
Results:
- Consolidated project, organizational and cost structures.
- Introduced clear governance and decision-making mechanisms for IT investments.
- Prioritized and cleansed the project and product portfolio.
- Made structural adjustments to improve delivery efficiency.
Interim Head of IT Service Management
Duisburger Versorgungs- und Verkehrsgesellschaft mbH (DVV)
Organisation: Municipal infrastructure group with around 4,500 employees and 38 subsidiaries.
Responsibilities: Overall responsibility for the management of a company-wide transformation program in the municipal energy and infrastructure sector (DVVision). Aligned and managed the transformation across multiple companies with a focus on organizational structure, IT management, governance and cross-functional collaboration. Directly involved in managing and further developing the organization in close coordination with the executive board and top management.
Results:
- Established a cross-company program and control structure for the sustainable implementation of the transformation in a complex, multi-company environment.
- Significantly improved transparency, controllability and prioritization of initiatives across organizational units.
- Realigned governance, decision-making and coordination processes to increase implementation speed and result quality.
- Stabilized a complex transformation environment through clear structuring, prioritization and management-level control.
Scope of responsibility:
- Built and led an organizational unit with 60 employees
- Managed 5 managers and developed a successor
- Reported directly to executive management
Interim Senior IT Product and Organizational Manager
Scheidt & Bachmann GmbH (Mandate for Shell Germany)
Organisation: International technology provider for mobility and retail solutions with around 3,500 employees.
Responsibilities: Responsible for managing international IT and transformation initiatives in the digital platforms and system landscape. Aligned and managed rollouts and developments across multiple countries and organizational units with a focus on integration, standardization and scalability. Coordinated and managed internal and external implementation partners in complex, globally distributed delivery structures.
Results:
- Successfully implemented international platform and system initiatives to harmonize and standardize IT and business processes.
- Improved integration capability and scalability of the system landscape through structured management of rollouts and developments.
- Ensured stable delivery structures through clear governance, prioritization and management of external and internal partners.
Chief Transformation Manager / Interim CTO / CDO
AOK Sachsen-Anhalt
Organisation: Statutory health insurer with around 2,500 employees.
Responsibilities: Responsible for managing IT and transformation initiatives in a highly regulated insurance and healthcare environment. Aligned and developed governance, management and organizational structures while considering regulatory requirements and complex stakeholder landscapes. Worked closely with management and specialist departments to ensure the implementation capability of strategic initiatives.
Results:
- Established robust governance and management structures for the sustainable implementation of IT and transformation initiatives in a regulated environment.
- Improved transparency, decision-making capability and prioritization under regulatory conditions.
- Stabilized complex transformation projects through clear structuring, management and coordination between IT, business units and management.
Scope of responsibility:
- Entire organization with 2,500 employees
- Reported directly to the executive board
Managing Partner
sternkopf-consulting GmbH
Taking on executive assignments with accountability for results in IT, organization, and transformation at international corporate and infrastructure companies. Responsible for realigning IT organizations, managing strategic programs, and delivering complex transformation initiatives with direct reporting to the board and executive management. Focused on sustainably improving IT performance, manageability, and value contribution, and consistently implementing company-wide change programs.
Interim Portfolio Manager / Global Transformation Lead
AGCS (Allianz Global Corporate & Specialty)
Organization: Global industrial insurer of the Allianz Group with around 4,400 employees in over 30 countries
Responsibilities: Stabilizing and managing a global transformation program to modernize finance, data, and IT architecture and to harmonize international reporting and control structures.
Results:
- Managed an international transformation program with several hundred participants to implement a global SAP HANA data warehouse platform supporting IFRS17 readiness
- Restructured the program and governance architecture to improve transparency, prioritization, and manageability of global initiatives
- Harmonized finance, risk, and business data structures to support international reporting and control processes
- Introduced a scalable delivery model based on internationally distributed development and implementation teams
- Stabilized a complex multi-vendor program and established clear decision-making and escalation structures
Scope of Responsibility:
- Global program environment with several hundred participants
- Managing international program and project structures in Europe, the USA, and Asia
- Direct collaboration with global finance and IT leadership units of the Allianz Group
- Budget responsibility in the hundreds of millions
Executive Program Director – Group-wide IT Transformation
Generali Deutschland Informatik Services GmbH
Organization: IT service provider of the Generali Germany Group within a leading multi-line insurance company with around 9,200 employees.
Responsibilities: Overall management of a board-level transformation program to economically stabilize and structurally reorganize the IT and delivery organization.
Results:
- Restructured the program and governance architecture to restore reliable decision-making and control mechanisms
- Consolidated program scope, priorities, and budget structures to sustainably reduce the operating cost base
- Reorganized delivery and sourcing structures, including restructuring international offshore and partner setups
- Introduced transparent KPI, budget, and controlling mechanisms for board-level management
- Shortened the program duration by around 30% through structural scope streamlining
Scope of Responsibility:
- Leading an international program organization with around 300 employees
- Managing 10 management-level leaders
- Direct reporting line to CEO, COO, and CIO
- Program responsibility in the high hundreds of millions
Vice President IT – Global Transformation Program (IT & Business)
DHL Global Management GmbH
Organization: Global logistics and mail group Deutsche Post DHL Group with over 450,000 employees worldwide.
Responsibilities: Overall responsibility for a board-level transformation program to harmonize the global system and process landscape and to economically reorganize international delivery and service provider structures.
Results:
- Managed a global delivery organization with over 500 employees to implement international transformation and system harmonization initiatives
- Restructured the global supplier and contract landscape and negotiated international IT service provider contracts (including IBM, SAP)
- Introduced clear governance and control mechanisms to economically manage global delivery structures
- Harmonized internationally distributed development and implementation units
- Facilitated and structured strategic decision-making processes between the global board, regions, and implementation partners
Scope of Responsibility:
- Contract and budget responsibility for global IT service provider agreements totaling around €500 million
- Managing an international program organization with over 500 participants
- Direct reporting line to the Global Chief Transformation Officer, CIO, and CFO
IT Program Director / Global Transformation Lead – International leadership roles in IT and transformation
Zurich Versicherungsgruppe / Zurich Financial Services
Organization: Global multi-line insurance group with around 50,000 employees worldwide.
Deployment Regions: DACH (Germany / Switzerland / Austria), Southern Europe (Barcelona, Spain; Milan, Italy), UK (London, Swindon), and South America (Buenos Aires, Argentina; Santiago, Chile)
Responsibilities: Establishing and managing international transformation programs to harmonize platform, operational, and governance structures in Europe and South America.
Results:
- Set up a regional development and delivery hub in Buenos Aires to integrate distributed development teams from five South American countries
- Reorganized regional delivery, governance, and offshoring structures, including connecting to international delivery capacities in India
- Stabilized and managed a global transformation program to standardize digital communication and document platforms with rollout in around 90 countries
- Built a global shared-service and account management model at the European Center of Excellence in Barcelona (about 900 employees), overseeing around 90 employees in developing a company-wide insurance platform
- Harmonized international service, support, and operations structures to improve manageability and reduce operating costs
Scope of Responsibility:
- Leading internationally distributed teams of up to 90 employees
- Managing global program structures with participants from over 40 nations
- Program and budget responsibility of up to €250 million
Specialist and manager
Various gastronomy and hotel establishments
- Multiple positions as an experienced specialist and manager in renowned gastronomy and hotel establishments in Germany and Switzerland
Industry Experience
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Experienced in Insurance, Information Technology, Professional Services, Food and Beverage, Tourism, and Transportation.
Business Area Experience
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Experienced in Information Technology, Project Management, Strategy, Operations, Finance, and Procurement.
Summary
CIO | Chief Transformation Officer | IT & Business Transformation
Executive Transformation Leader with over 25 years of experience managing complex IT, organizational and transformation programs in international corporate and infrastructure environments. As a leader close to the CIO/CTO, I have repeatedly led large-scale transformation initiatives, IT organizations and programs with several hundred employees into implementation – with direct reporting to the board and executive management. My focus is on the strategic realignment of IT and organizational structures, managing complex program and project portfolios, and the sustainable transformation of business models, processes and technologies. I combine strategic clarity with operational drive and take responsibility in situations where transformation must deliver results – structurally, technologically and culturally.
- Responsibility for international transformation programs, IT organizations and delivery structures with up to 500 employees, with direct reporting to the board and executive management.
- Managing global IT and transformation initiatives in corporate environments with several thousand employees – including governance, prioritization and sustainable accountability for results.
- Leading multi-layered management structures with division heads, department managers and program leaders in complex, internationally oriented organizations.
- Negotiation and management of international IT service contracts and delivery structures with volumes up to €500 million.
- Realignment of IT, organizational and service structures to significantly improve efficiency, transparency and business alignment.
- Building and scaling platform, SAP and data warehouse initiatives as a foundation for data-driven business models and management capabilities.
- Stabilizing critical programs and organizations and sustainably transforming structures, processes and leadership models.
Skills
- Interim And Program Management
- Change And Transformation Management
- Organizational Development
- Stakeholder Management
- Portfolio Management
- Digitalization
- C-level Consulting
- It Strategy (Definition And Development)
- Sap Rollout Worldwide
- Sap Hana Ee
- Sap S/4
- Safe® Program Consultant (Spc® 5.1)
- Release Train Engineer (Rte® 5.1)
- Lean Agile Portfolio Management
- Lean Methods
- Initiator And Trainer "Agile Transformation Coach" (Ihk Dortmund)
- Digitalization (Business Processes, Customer Communication)
- Change And Transformation (Strategy And Implementation)
- Organizational And Employee/leadership Development
- Interim Management For Strategic Projects (Business & It)
- Agile/safe® Spc Trainer, Agile Coaching And Mentoring
- It & Business Training: Agile Leadership / Supportive Leadership
- Brand Owner: "Energetic Business Culture Framework®"
- Training Academy: Stellla® (Life-long Learning)
- Initiator, Concept Development, Implementation "Agile Transformation Coach" For Ihk Dortmund
Languages
Education
Heinrich Herz Vocational College
State-certified technician, field: computer science · Computer Science · Bonn, Germany · 1.5
Application Developer (MCP – Microsoft Certified Professional)
Certification · Computer Science · Bonn, Germany
Hotel Breidenbacher Hof
Restaurant Specialist · Restaurant Specialist · Düsseldorf, Germany
Certifications & licenses
AEVO (Trainer qualification certificate)
Agile Transformation Coach (IHK Dortmund)
ITIL Foundation Examination
SAFe® (RTE) Release Train Engineer (5.1)
SPC 5.1 (SAFe® Program Consultant)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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