Achim (Peter) Klein-Portfolio Manager, Consultant, Leadership Coach
Check rate
Experience
Portfolio Manager, Consultant, Leadership Coach
Abbvie Deutschland GmbH &Co. KG
- Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
- Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
- Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
- Preparing projects for works council information and project closeout communication
- Optimization of resource management (tracking, allocation, prioritization)
- Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
- Supporting the hiring of external project managers
- Optimization of meeting structure, project controlling (KPIs), change and demand management
- Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
- Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
- Design and implementation of a Business Value Complexity Scoring
- Building a strategic PMO with a sister department and optimizing cross-functional teams
- Reporting, communication and escalation at management level
- Leadership coaching for several future leaders (short-time assignment)
- Development of the concepts "PPM as a Service" and "Internal Customer Approach"
- Development and review of a concept "AI Data Governance" including roles and processes
- Selection and onboarding of the successor
Project Manager, Scrum Master, Transition Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re USA)
- Steering a provider change (migration from Infosphere to Informatica IICS, SaaS) including agile transition
- Building a hybrid project organization (about 25 employees, various providers) and introducing the agile working model in Azure DevOps
- Optimization of resource management and agile role profiles (Scrum Master, Product Owner, Project Manager)
- Sharpening agile structures (planning, sprints, tasks, retros, daily scrums, bug sessions, demos, impediment sessions)
- Steering providers/vendors in India and the USA including escalation and claim/penalty management
- Optimization of meeting structure, project controlling (burn-down, velocity) as well as risk, issue and dependency management
- Reporting, communication and escalation at senior management level (CIO US)
Program Manager
EnBW AG
- Building a hybrid program organization incl. PMO (several sub-projects, 60 employees) and a delivery model
- Introducing a cross-functional organizational structure ("Wingman Principle")
- Optimization of resource management (tracking, prioritization)
- Sharpening agile role profiles (Chief Product Owner, Product Owner, Agile Coach) and structures (Spotify approach) with Azure DevOps
- Improving the capability map and roadmap structures incl. IT architecture
- Optimization of meeting structure, project controlling and vendor management
- Optimization of compliance, risk and dependency management
- Alignment with associated projects (platform decommissioning, in-house development)
- Reporting, communication and escalation at management level
Global Transition Manager, Project Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re/MEAG)
- Planning, steering and implementation of the transition and transformation of workplace services (service desk, on-site support, printing, SCCM, encryption, chatbot) on a global scale (USA, APAC, EMEA)
- Management of the replacement of an infrastructure provider and introduction of a new provider with communication, escalation and change
- Implementation of the delivery model (planning, knowledge transfer, shadowing, hypercare, stabilization, cut-over, go-live) based on ServiceNow
- Organization of global knowledge transfer sessions and daily coordination with EMEA, Americas and APAC management
- Development of global user communication and works council communication
- Planning and implementation of the rollout of Smart Meeting Rooms (MTR, Logitech, MS Teams) in EMEA
- Steering providers (Ricoh, Datavision) and selection of local partners
- Reviewing offers and accepting devices
- Management of architectural preliminary work and preparation of user communication
Interim Manager
Compass Group Deutschland GmbH / Compass Group PLC
- Design and setup of a program/portfolio/project organization incl. PMO setup
- Development and introduction of a delivery model with stages and initiation of the organizational change process
- Development and introduction of an IT Project Management Framework incl. processes and tools
- Coaching project managers and supporting them with operational issues
- Interim strategic project management for the introduction of Workforce Management (491 locations, 5000 employees): scoping, requirement management, project planning, business case, governance structure, hiring preparation
Principal Consultant
ALDI Süd (ALDI International Services GmbH & Co. oHG)
- Design and rollout of an international IT vendor governance for Managed Strategic, Strategic, and Non-Strategic Partners
- Development of an IT vendor governance framework (processes, standards, policies, guidelines, roles)
- Design of a governance-oriented role concept incl. RACI
- Optimization of the vendor lifecycle and preparation of governance-related policies
- Implementation of performance criteria (KPIs, CSFs) and rollout in Europe and the USA
- Support with training concept and alignment at senior management level
Program Manager
EnBW AG (EnBW-Trading)
- Stabilization of a market and price data system in energy trading (EnBW Trading) with team optimization (15 employees)
- Management of the hiring process for project staff
- Definition of scope and subprojects (Data Backbone, Data Lake, Data Connector, Live Curves, Connector, and data quality management)
- Adaptation of the program structure to an agile approach and setup of customer journeys, technical domains, and DevOps organization
- Management of MVP development for Live Curves on AWS and Azure DevOps with Python and modeling
- Introduction of agile roles (coach, product owner), daily scrums, sprints, and refinements
- Project controlling, budget planning, and approvals by the steering committee
- Management of the European procurement process for a SaaS solution under the sector regulation, service structure, and contract structure
- Compliance check for AWS, optimization of vendor management in IT trading
- Preparation of ISO 27001 audit for KRITIS-relevant suppliers and reporting at steering level
Program Manager
DB PFK AG (Deutsche Bank Privat und Firmenkunden AG)
- Coordination of the migration of DB PFK AG's decentralized infrastructure after the Postbank merger
- Setup of project planning and onboarding of resources
- Coordination with Deutsche Bank (Frankfurt, London) and facilitation of workshops
- BAIT compliance review (information security, IT governance, disaster recovery)
- Alignment with related projects (Windows 10, access management, central infrastructure)
- Interim technical workarounds (TRP process) for printers and clients
- Preparation for the introduction of One Virtual Desktop on Office 365, Windows 10
- Project controlling, identification of convergence potential, and reporting
Project Manager (Global Workstream Lead)
Fresenius SE / Fresenius Netcare GmbH
- Lead for compliance, works council, and data security topics in the global Office 365 rollout (50,000 users, 70 countries, 200 locations)
- Development of policies for cloud use, information retention & archiving, information classification, and coordination with legal counsels
- Alignment with GDPR framework, pre-screening, DPIA assessment, gap analysis, and privacy employee notice
- Design and execution of L&C assessments for 70 countries and development of an enablement checklist
- Design and execution of L&C trainings in 20 languages
- Development of litigation hold processes and migration from Lotus Notes to Office 365
- Project planning, reporting, and committee communication
- Task force lead for cyber security China and eDiscovery, reporting to Senior VP Compliance
Interim Vendor Manager
Deutsche Bank AG
- Vendor management for the governance/compliance project Living Wills (Dodd-Frank, BRRD, SAG)
- Project setup, scope definition, effort estimation, project organization, and communication processes
- Development of the communication and negotiation process and assessment based on VRM/MA risk criteria
- Optimization of the vendor risk management process and coaching of the project lead
- Collaboration with global law firms to develop living wills amendments and FAQs
- Escalation management at Managing Director level and sign-off process
- Optimization of the procurement strategy (aggregation, sourcing optimization, third-party management)
Deputy Program Manager, Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Support and deputizing for the program management during the rollout of collaboration tools in the Logistics@DBSR Infrastructure program
- Coordination of 4 subprojects (Network, Rollout, Email, Local Work Environment) with 18 employees
- Milestone tracking, PMO coordination, and documentation for CMO, TMO, and FMO
- Onboarding/offboarding of employees and support for BA students
- Setting up requirements, change, and claim management as well as quality management
- Building the Printer Taskforce for SLA optimization and incident resolution
- Stakeholder management, presentations at CIO level
- Rollout of the DB Communicator collaboration tool, pilot in Glattbrugg, and use case development
Escalation Manager
UDG GmbH / Procato GmbH
- Setting up a project governance model (risk, change, communication, stakeholder management)
- Optimizing scrum planning (epics, stories, sprints) in Jira/Confluence
- Running team workshops and revalidating use cases, requirement specifications, and business case
- Developing a traceability matrix for completion levels
- Setting up claim and contract management according to EVB-IT
- Adjusting resource planning
Interim Project Manager
AXA Group / Axa Technology Services Germany GmbH
- Conception and implementation of a transition and engagement model for service offshoring to Axa Technology Services India
- Managing an international team (Germany, Belgium, India)
- Milestone planning and project organization model
- Hiring process and relocation concept for employees in Germany and Belgium
- Conception of knowledge transfer and service transition (parallel run)
- Business case support, risk management, and communication with the works council
Interim Project Manager
Getronics Premium IT-Service GmbH / Studienkreis GmbH
- Conception, design, and rollout of a Windows 8 thin client at 580 locations
- Building a 10-person project team and milestone planning
- Thin client design (Dell Windows 8 image and patch), network and backend architecture
- Operations and service concept (SLA, OLA, VOS) and escalation management
- Managing Cisco, Dell, and GUWATEC
- Claim and change management and project calculation
- Stakeholder management and program marketing
Management Consultant
Hahnair GmbH
- Consulting on the conception and design of IT service management (ITIL)
- Reorganization of the IT department and development of a strategic roadmap
- Building and optimizing project management structures, training, and handbook development
- Mapping the structures in Jira and Confluence
Interim Project Manager
Wüstenrot & Württembergische AG / Bausparbank AG
- Introduction of a balanced scorecard in the IT environment and optimization of a product cost report for IT services
- Leading projects I and II with 6 team members, milestone planning, and organizational model
- Tool customization in Clarity and Open Workbench
- Project I: KPI set, BSC map, management interviews, high-level and detailed concept for data management (SAP)
- Project II: interview series, detailed analysis, and action plan for the product cost report
- Support for procurement process optimization and KPI development
Project Manager
DB Systel GmbH
- Design and rollout of a video conferencing solution as a standard product in the service portal
- Leading a 35-person interdisciplinary team for platform, network, and operations integration
- Product bundling, pricing, and billing concept
- Service life cycle management (SLA, OLA, VOS, concierge service)
- End-to-end orderability and claim management
- Project calculation and quality gates
- Communication with steering committee and stakeholders
Overall Project Manager, Program Manager
DB Systel GmbH / DB Schenker Rail AG
- Rollout of video conferencing solutions at 17 locations in 10 countries as part of an insourcing strategy
- Coordination of four subprojects with 15 team members and milestone planning
- Project calculation, rollout, operating concept, and end-to-end testing
- Task force management and escalation processes
- Provider and vendor management (Vodafone, Cisco, DBKT, T-Systems)
- Claim management and business case validation
- Communication and training concepts
Project Manager
DB Systel GmbH / DB Logistics AG
- Rollout of web conferencing as a desktop feature across the rail group
- Team building and coordination with internal service units
- Requirements management, milestone planning, and vendor management
- Risk management, change management, and escalation management
- IT security review (security needs, residual risk declaration, BDSG)
- Committee communication and board presentations
Project Manager
DB Systel GmbH / DB Fuhrpark Service GmbH
- Rollout of WAN, MS Vista desktop, network printers, and smartphones at DB Fuhrpark Service
- Coordination of a 3-person rollout team and milestone planning
- Development of printer and smartphone concepts
- Service desk instructions and escalation management
- Claim and change management
- Program controlling and stakeholder communication
Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Rollout of Windows 7 desktop services as part of a global insourcing strategy
- Team coordination, milestone planning, and implementation of the workplace model
- Insourcing approach model, due diligence, and transition
- Vendor management (DBKT, Lenovo) and risk management
Interim Project Manager, Management Consultant
Atos Origin GmbH / Atos India / eplus
- Program management task force for IT Stabilization & Improvement for e-plus (outsourcing, offshoring, change management)
- Team building, recruitment, and coaching (4 employees)
- Introduction of risk management (Ishikawa, FMEA) and vendor/relationship management
- Optimization of IT governance and service management concepts (SLA, OLA, KPIs)
- Reporting at executive management level
Project Manager
New Identity AG (now UDG) / Deutsche Telekom AG
- Project management for “Contextual Communication Engine“ (social media) according to SCRUM
- Team building (15 employees), resource management, and requirements finalization
- Preparation of functional specifications, test concept, and stakeholder management
- Introduction of SCRUM roles, sprints, and daily scrums
- Reporting at board level
Project Manager
DB Systel GmbH / DB Netz AG
- Special rollout of DAViT desktops for track management
- Coordination of the rollout team and milestone planning
- Incident and problem management, stakeholder management
- Preparation of an internal service agreement and risk management
- Task force setup and replanning in case of changes
Deputy Program Manager, Consultant, PMO
DB Systel GmbH
- Program management and PMO function in the BKU21 program (60,000 Windows Vista clients)
- Multi-project management and deputy role
- Program controlling, KPI system, reporting, and risk management
- Task force setup, change management, and claim management
Consultant
Bayer Business Services GmbH
Product Management Specialist
Lufthansa Systems Infratec GmbH
Consultant
Bayer Business Services GmbH
Service Manager with budget responsibility
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Quality Manager
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Transition Manager, Project Manager
gedas Deutschland GmbH / Peguform GmbH
Service Delivery Manager, Service Level Manager, Change Manager
gedas Deutschland GmbH / Audi AG
Consultant, Shift Manager
Deutsche Bank / IBM Global Services
Project Management (Billing Environment)
T-Systems International GmbH / T-Mobile
Self-employed Consultant
Senior Account Manager, Project Manager
Materna GmbH & Co KG
Business Development Manager EUR, Key Account Manager, Project Manager DACH, UK
IIR Deutschland GmbH - ESI International Inc.
Sales Manager, Project Manager
Primark GmbH WEFA / WEFA Inc.
Internal Organization, Sales
Creditreform Mannheim
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Retail, Transportation, Insurance, and Fashion.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Sales, Operations, Procurement, and Strategy.
Skills
It Governance, It Strategy Management, Compliance, Risk Management:
- Developing Strategic It Governance Models And It Organization Models Based On Cmmi, Cobit, Itil, Pmi
- Designing And Implementing Compliance Topics (Brrd, Dodd-Frank, Gdpr, Csl, Cloud Act, Gdpr, Iso 27001, Kritis, Bait, Marisk)
- Developing Risk Management Models Based On Cmmi, Cobit, Itil
- Developing Project Governance Models And Project Management Manuals
- Developing Strategic It Product And Portfolio Management
- Preparing Business Case Calculations (Tco, Roi)
- Developing Cost And Pricing Structures
It Project Management:
- Troubleshooting, Project Crisis Management, Change Management
- Multi-Project And Program Portfolio Management, Setup, Project Planning
- Project Team Building, Team Responsibility, Coordination, Management Of Intercultural, Interdisciplinary Teams At National And International Level
- Conflict Management
- Project-Related Controlling, Development And Management Of It Kpi Systems And Balanced Scorecards, Definition Of Project-Related Kpis, Csfs
- Project Steering, Especially Budget Responsibility, Invoice Review
- Risk And Time Management, Progress Control
- Quality Management, Qm Checks For Projects
- Development Of Project Processes, Project Organizations And Raci Charts
- Setup Of Pmo, Smo (Concept, Process Definition And Implementation, Staffing)
- Project Maturity Checks, Development Of Project Maturity Models
- Design Of Project Management Manuals
- Design And Implementation Of Agile Projects (Scrum) And Linking Them With Classic Standards (Pmi, Gpm)
- Building And Managing Agile Structures (Safe)
It Service Management:
- Strategic Service Management (Setup, Concept)
- Development Of Product And Service Catalogs, Service Models
- Definition And Implementation Of Itil Processes, Coordination Of Process Steps Incident, Problem, Change, Configuration, Availability, Capacity Management
- Building Local Support And Helpdesk Structures, Team Setup (2nd, 3rd Level, 24/7/365) And Development Of Operating Concepts
- Building Information Management Processes For Uhds
- Sla/Ola/Upc Design And Support At International Level
- Contract Management (License, Service, Software, Subcontractor Contracts)
- Design Of Operating Manuals
Contract-, Vendor-, Sourcing-Management:
- Setup Of Vendor Management, Vendor Risk Management (Incl. Sla Management, Replacement)
- Outsourcing, Insourcing, And Process Model Design And Implementation
- Development Of Sourcing Strategies (Incl. Third-Party Management, On-Boarding, Off-Boarding, Vendor Optimization, Vendor Risk Management)
- Claim Management, Post-Signature Management
- Msa, Sla, Ola, Upc Design And Optimization (Contractual Framework)
Interim Management (It, Non-It):
- Troubleshooting, Crisis Management, Change And Organizational Management
- Taking Over Management Functions For A Limited Time During Staff Changes Or Bridging Situations ("Vacancy")
- Building Branches, Business Units, Departments For Companies Or Public Organizations
- Taking Over Management Functions For Clients In Different Industries
- Team Building, Research For Team Members, Onboarding Successors
- Building Change Management (It Operations, It Service Management)
- Controlling And Budget Responsibility
- Experience In Communication, Presentation At C-Level
Change Management (Transition, Transformation):
- Adjustment, Transition And Transformation Of Organizational Structures And Processes Due To Changed Business Strategy Conditions (Outsourcing, Insourcing, Vertical Integration M&A, Private Equity, Department Mergers, Business Unit Changes)
- Harmonization Of It Structures (E.G. Unified Communication, Data Center Consolidation, Shared Services)
- Development Of Strategic Roadmaps (Offshoring, Outsourcing, Insourcing, Make Or Buy, Release Management)
- Change Management At Organizational Level (It And Business Side)
- Management Of Interface Issues (Business-It, Line–Project)
- Development And Implementation Of Communication Concepts, Also With Works Councils (Consultation, Approval Requirements)
Strategic Business Development/Sales, Product Portfolio Management:
- Classic Management Consulting: Strategy, Market, Competition, Internationalization
- Strategic, Possibly Cross-Industry Build-Up Of Company, Sales And Market Structures
- Building Sales-Related Kpi Systems
- Development Of Strategic Kam And Partnering Models
- Building Sales Organizations, Processes And Concepts
- Design, Implementation, Optimization And Adjustment Of Product Portfolios (Service Model Setup, Bundling, Up-Selling, Cross-Selling, Bcg Matrix, Abc Analysis, Swot, Etc.)
- Development Of Cost And Pricing Models And Alignment With It Service Structures
- (It) Controlling, Design And Preparation Of Bscs (Kpi, Csf), Also Based On Itil
- Design And Validation Of Business Cases
Training, Coaching (It, Non-It):
- Leadership Training In The Areas Of (It) Strategy And Governance, Business Development, Negotiation Skills, Provider And Vendor Management
- Project Management: Certification Of About 15–30 Project Managers Per Year
- Training, Coaching In Organizational Setup (It, Non-It)
- Coaching Of Employees And Managers To Improve Their Own Performance
Products, Tools:
- O 365
- Ms Project
- Ms Sharepoint
- Jira
- Confluence
- Sap R3
- Clarity
- Workbench
- Ariba
- Aws Services
- Azure Devops
Standards, Methods:
- Pmi, Pmbok – Project Management Standard
- V-Model (97, Xt)
- Itil
- Cmmi
- Bsi Standards
- Cobit
- Iso
- Scrum
Personal Strengths:
- Thinking And Acting Strategically ("Big Picture", Strategic Risk Awareness)
- Connected, Integrative, Process-Oriented Thinking And Acting ("End2end")
- A Cool Head In Critical Situations, Trouble-Shooter, Decisiveness, Focus On Goals, Solutions And Feasibility
- Leadership And Team Orientation, Intercultural Competence
Special:
- Development Of My Own Consulting Concept "Total Strategy Management"
Languages
Education
George Washington University, PMI-Institute
Post-graduate management training · Management · Washington, United States
Universität Mannheim
Lawyer, state examination · Law · Mannheim, Germany
Certifications & licenses
Certified AI Manager
IHK Frankfurt
CMMI – Basic Course
COBIT: COBIT 4.0 – Practitioner
Project Management: Certification as part of the GWU management training; PMI standard
Scrum Master- Product Owner – Basic Training
Service Management: ITIL Foundation
Various GxP trainings and ISO 27X trainings
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
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