Achim (Peter) Klein-Portfolio Manager, Consultant, Leadership Coach
Check rate
Experience
Portfolio Manager, Consultant, Leadership Coach
Abbvie Deutschland GmbH &Co. KG
- Managing and optimizing a portfolio of about 100 projects (launches, infield solutions, data & analytics, digital solutions, digital products)
- Optimizing the existing project standard (playbook) and aligning it with the European and global organization (USA)
- Coaching project managers on setup, planning, collaborating with the business, GDPR, GxP, data security, and launches
- Preparing projects for works council information and project closure communication
- Optimizing resource management (tracking, allocation, prioritization)
- Taking on individual project leads (offboarding/transboarding, event management, checking the acceptability of WhatsApp on company smartphones)
- Managing the hiring of external project managers
- Optimizing meeting structures, project controlling (KPIs), change and demand management
- Optimizing risk, issue, dependency and quality management and supporting internal audits (GxP)
- Optimizing the portfolio management tool (Smartsheet) at national, European and global levels
- Designing and implementing a business value complexity scoring
- Building a strategic PMO with a sibling department and optimizing cross-functional teams
- Reporting, communication and escalation at management level
- Leadership coaching for several aspiring leaders (short-term assignment)
- Developing the concepts "PPM as a Service" and "Internal Customer Approach"
- Developing and reviewing a concept for "AI Data Governance", including roles and processes
- Selecting and onboarding the successor
Project Manager, Scrum Master, Transition Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re USA)
- Managing a provider changeover (migration from Infosphere to Informatica IICS, SaaS) including agile transition
- Building a hybrid project organization (about 25 people, various providers) and introducing the agile methodology in Azure DevOps
- Optimizing resource management and agile role profiles (Scrum Master, Product Owner, Project Manager)
- Sharpening agile structures (planning, sprints, tasks, retros, daily scrums, bug sessions, demos, impediment sessions)
- Managing providers/vendors in India and the USA, including escalation and claims/penalty management
- Optimizing meeting structures, project controlling (burn-down, velocity) as well as risk, issue and dependency management
- Reporting, communication and escalation to senior management (CIO US)
Program Manager
EnBW AG
- Building a hybrid program organization including PMO (multiple subprojects, 60 people) and methodology
- Introducing a cross-functional organizational structure ("Wingman Principle")
- Optimizing resource management (tracking, prioritization)
- Sharpening agile role profiles (chief product owner, product owner, agile coach) and structures (Spotify approach) with Azure DevOps
- Improving capability maps and roadmap structures including IT architecture
- Optimizing meeting structures, project controlling and vendor management
- Optimizing compliance, risk and dependency management
- Aligning with associated projects (platform decommissioning, in-house development)
- Reporting, communication and escalation at management level
Global Transition Manager, Project Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re/MEAG)
- Planning, steering and implementing the transition and transformation of workplace services (service desk, onsite support, printing, SCCM, encryption, chatbot) globally (USA, APAC, EMEA)
- Managing the replacement of an infrastructure provider and introducing a new one, including communication, escalation and change
- Implementing the methodology (planning, knowledge transfer, shadowing, hypercare, stabilization, cut-over, go-live) based on ServiceNow
- Organizing global knowledge transfer sessions and daily coordination with EMEA, Americas and APAC management
- Developing global user communication and works council communication
- Planning and executing the rollout of smart meeting rooms (MTR, Logitech, MS Teams) in EMEA
- Managing providers (Ricoh, Datavision) and selecting local partners
- Reviewing proposals and accepting equipment
- Managing architectural groundwork and preparing user communication
Interim Manager
Compass Group Deutschland GmbH / Compass Group PLC
- Designing and building a program/portfolio/project organization including PMO setup
- Developing and introducing a staged methodology and initiating the organizational change process
- Developing and implementing an IT project management framework including processes and tools
- Coaching project managers and supporting operational issues
- Interim strategic project management for the introduction of workforce management (491 sites, 5,000 employees): scoping, requirements management, project planning, business case, governance structure, hiring preparation
Principal Consultant
ALDI Süd (ALDI International Services GmbH & Co. oHG)
- Design and rollout of an international IT vendor governance for managed strategic, strategic, and non-strategic partners
- Development of an IT vendor governance framework (processes, standards, policies, guidelines, roles)
- Design of a governance-oriented role concept including RACI
- Optimization of the vendor lifecycle and preparation of governance-related policies
- Implementation of performance criteria (KPIs, CSFs) and rollout in Europe and the USA
- Support for training concept and alignment with senior management
Program Manager
EnBW AG (EnBW-Trading)
- Stabilization of a market and price data system in energy trading (EnBW Trading) with team optimization (15 team members)
- Management of the hiring process for project staff
- Definition of scope and subprojects (data backbone, data lake, data connector, live curves, connector, and data quality management)
- Adaptation to an agile approach in the program structure and development of customer journeys, technical domains, and a DevOps organization
- Management of MVP development for live curves on AWS and Azure DevOps using Python and modeling
- Introduction of agile roles (coach, product owner), daily scrums, sprints, and refinements
- Project controlling, budget planning, and approvals by the steering committee
- Management of the European procurement process for a SaaS solution according to SektVO, service structure, and contract structure
- Compliance check for AWS, optimization of vendor management in IT trading
- Preparation of ISO 27001 audit for critical infrastructure (KRITIS) suppliers and reporting at the steering level
Program Manager
DB PFK AG (Deutsche Bank Privat und Firmenkunden AG)
- Coordination of the migration of DB PFK AG's decentralized infrastructure after the Postbank merger
- Setup of project planning and onboarding of resources
- Alignment with Deutsche Bank (Frankfurt, London) and conducting workshops
- BAIT compliance check (information security, IT governance, disaster recovery)
- Alignment with corresponding projects (Windows 10, access management, central infrastructure)
- Interim technical solutions (TRP process) for printers and clients
- Preparation for the introduction of One Virtual Desktop on Office 365, Windows 10
- Project controlling, identification of convergence potentials and reporting
Project Manager (Global Workstream Lead)
Fresenius SE / Fresenius Netcare GmbH
- Lead for compliance, works council, and data security topics in the global Office 365 rollout (50,000 users, 70 countries, 200 sites)
- Development of policies for cloud use, information retention & archiving, information classification, and alignment with legal counsels
- Alignment with the GDPR framework, pre-screening, DPIA assessment, gap analysis, privacy employee notice
- Design and execution of L&C assessments for 70 countries and development of an enablement checklist
- Design and delivery of L&C training in 20 languages
- Development of litigation hold processes and migration from Lotus Notes to Office 365
- Project planning, reporting and communication with governance bodies
- Taskforce lead for cyber security in China and eDiscovery, reporting to senior VP compliance
Interim Vendor Manager
Deutsche Bank AG
- Vendor management for the governance/compliance project Living Wills (Dodd-Frank, BRRD, SAG)
- Project setup, scope definition, effort estimation, project organization and communication processes
- Development of communication and negotiation process and evaluation based on VRM/MA risk criteria
- Optimization of the vendor risk management process and coaching of the project manager
- Collaboration with global law firms to develop living wills amendments and FAQs
- Escalation management at managing director level and sign-off process
- Optimization of procurement strategy (aggregation, sourcing optimization, third-party management)
Deputy Program Lead, Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Supported and represented the program lead in rolling out collaboration tools for the Logistics@DBSR Infrastructure program
- Coordinated 4 subprojects (Network, Rollout, Email, Local Work Environment) with 18 staff members
- Milestone tracking, PMO coordination and documentation for CMO, TMO and FMO
- Onboarded and offboarded employees and supervised bachelor students
- Set up requirements, change and claim management as well as quality management
- Established the printer taskforce to optimize SLAs and resolve incidents
- Stakeholder management and presentations at CIO level
- Rolled out the DB Communicator collaboration tool with a pilot in Glattbrugg and developed use cases
Escalation Manager
UDG GmbH / Procato GmbH
- Built a project governance model (risk, change, communication, stakeholder management)
- Improved Scrum planning (epics, stories, sprints) in Jira/Confluence
- Ran team workshops and revalidated use cases, requirements specs, and the business case
- Developed a traceability matrix for completion levels
- Set up claim and contract management according to EVB-IT
- Adjusted resource planning
Interim Project Manager
AXA Group / Axa Technology Services Germany GmbH
- Designed and implemented a transition and engagement model for service offshoring to Axa Technology Services India
- Managed an international team (Germany, Belgium, India)
- Milestone planning and project organization model
- Managed hiring process and relocation plan for staff in Germany and Belgium
- Designed knowledge transfer and service transition (parallel run)
- Supported business cases, risk management and works council communication
Interim Project Manager
Getronics Premium IT-Service GmbH / Studienkreis GmbH
- Designed and rolled out a Windows 8 thin client at 580 locations
- Built a 10-member project team and did milestone planning
- Thin client design (Dell Windows 8 image and patch), network and backend architecture
- Operations and service concept (SLA, OLA, VOS) and escalation management
- Coordinated Cisco, Dell and GUWATEC
- Claim and change management and project costing
- Stakeholder management and program marketing
Management Consultant
Hahnair GmbH
- Consulted on designing IT service management (ITIL)
- Reorganized the IT department and built a strategic roadmap
- Built and optimized project management structures, training and manual development
- Mapped the structures in Jira and Confluence
Interim Project Manager
Wüstenrot & Württembergische AG / Bausparbank AG
- Introduction of a balanced scorecard in the IT environment and optimization of a product cost report for IT services
- Management of projects I and II with 6 team members, milestone planning and organizational model
- Tool customization in Clarity and Open Workbench
- Project I: KPI set, BSC map, management interviews, high-level and detailed design for data management (SAP)
- Project II: series of interviews, detailed analysis and action catalogue for product cost report
- Support for procurement process optimization and KPI development
Project Manager
DB Systel GmbH
- Design and implementation of a video conferencing solution as a standard product in the service portal
- Leading a 35-person interdisciplinary team for platform, network and operations integration
- Product bundling, pricing and billing concept
- Service life cycle management (SLA, OLA, VOS, concierge service)
- End-to-end order capability and claim management
- Project budgeting and quality gates
- Communication with steering committee and stakeholders
Overall Project Manager, Program Manager
DB Systel GmbH / DB Schenker Rail AG
- Introduction of video conferencing solutions at 17 sites in 10 countries as part of an insourcing strategy
- Coordination of four subprojects with 15 team members and milestone planning
- Project budgeting, rollout, operations concept and end-to-end testing
- Taskforce management and escalation processes
- Provider and vendor management (Vodafone, Cisco, DBKT, T-Systems)
- Claim management and business case validation
- Communication and training concepts
Project Manager
DB Systel GmbH / DB Logistics AG
- Rollout of web conferencing as a desktop feature in the railway group
- Team building and coordination with internal service units
- Requirements management, milestone planning and vendor management
- Risk management, change and escalation management
- IT security review (protection needs, residual risk declaration, BDSG)
- Committee communication and board presentations
Project Manager
DB Systel GmbH / DB Fuhrpark Service GmbH
- Rollout of WAN, MS Vista desktop, network printers and smartphones at DB Fuhrpark Service
- Coordination of a three-person rollout team and milestone planning
- Development of printer and smartphone concepts
- Service desk instructions and escalation management
- Claim and change management
- Program controlling and stakeholder communication
Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Rollout of Windows 7 desktop services as part of a global insourcing strategy
- Team coordination, milestone planning and implementation of the workplace model
- Insourcing approach, due diligence and transition
- Vendor management (DBKT, Lenovo) and risk management
Interim Project Manager, Management Consultant
Atos Origin GmbH / Atos India / eplus
- Program management taskforce for IT stabilization & improvement for e-plus (outsourcing, offshoring, change management)
- Team building, recruitment and coaching (4 staff)
- Introduction of risk management (Ishikawa, FMEA) and vendor/relationship management
- Optimization of IT governance and service management concepts (SLA, OLA, KPIs)
- Reporting to executive management
Project Manager
New Identity AG (now UDG) / Deutsche Telekom AG
- Project management for the "Contextual Communication Engine" (social media) using Scrum
- Team building (15 staff), resource management and requirements finalization
- Requirements specification creation, test concept and stakeholder management
- Introduction of Scrum roles, sprints and Daily Scrums
- Reporting to the board
Project Manager
DB Systel GmbH / DB Netz AG
- Special rollout of DAViT desktops for route management
- Coordination of the rollout team and milestone planning
- Incident and problem management, stakeholder management
- Creation of an internal service level agreement and risk management
- Taskforce formation and replanning for changes
Deputy Program Manager, Consultant, PMO
DB Systel GmbH
- Program management and PMO function in the BKU21 program (60,000 Windows Vista clients)
- Multi-project management and deputy function
- Program controlling, metrics system, reporting and risk management
- Taskforce formation, change and claim management
Consultant
Bayer Business Services GmbH
Product Management Specialist
Lufthansa Systems Infratec GmbH
Consultant
Bayer Business Services GmbH
Service Manager with budget responsibility
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Quality Manager
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Transition Manager, Project Manager
gedas Deutschland GmbH / Peguform GmbH
Service Delivery Manager, Service Level Manager, Change Manager
gedas Deutschland GmbH / Audi AG
Consultant, Shift Manager
Deutsche Bank / IBM Global Services
Project Manager (Billing Environment)
T-Systems International GmbH / T-Mobile
Self-Employed Consultant
Senior Account Manager, Project Manager
Materna GmbH & Co KG
Business Development Manager Europe, Key Account Manager, Project Manager D-A-CH, UK
IIR Deutschland GmbH - ESI International Inc.
Sales Manager, Project Manager
Primark GmbH WEFA / WEFA Inc.
Internal Organization, Sales
Creditreform Mannheim
Industry Experience
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Experienced in Information Technology, Banking and Finance, Retail, Transportation, Insurance, and Fashion.
Business Area Experience
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Experienced in Project Management, Information Technology, Sales, Operations, Procurement, and Strategy.
Skills
It Governance, It Strategy Management, Compliance, Risk Management:
- Develop Strategic It Governance Models And It Organizational Models Based On Cmmi, Cobit, Itil, Pmi
- Design And Implement Compliance Solutions (Brrd, Dodd-Frank, Gdpr, Csl, Cloud Act, Gdpr, Iso 27001, Critical Infrastructures, Bait, Marisk)
- Develop Risk Management Models Based On Cmmi, Cobit, Itil
- Develop Project Governance Models And Project Management Manuals
- Develop Strategic It Product And Portfolio Management
- Create Business Case Calculations (Tco, Roi)
- Develop Cost And Pricing Structures
It Project Management:
- 'Trouble Shooting', Project Crisis Management, Change Management
- Multi-Project And Program Portfolio Management, Setup, Project Planning
- Project Team Building, Team Leadership, Coordination, Managing Intercultural, Multidisciplinary Teams At National And International Level
- Conflict Management
- Project Controlling, Developing And Managing It Metrics Systems And Balanced Scorecards, Defining Project-Related Kpis And Csfs
- Project Steering, Including Budget Responsibility And Invoice Auditing
- Risk And Time Management, Progress Monitoring
- Quality Management, Qm Audits Of Projects
- Developing Project Processes, Project Organizations And Raci Charts
- Setting Up Pmo, Smo (Design, Process Definition And Implementation, Staffing)
- Project Readiness Checks, Developing Project Maturity Models
- Designing Project Management Manuals
- Designing And Executing Agile Projects (Scrum) And Merging With Traditional Standards (Pmi, Gpm)
- Building And Managing Agile Structures (Safe)
It-Service Management:
- Strategic Service Management (Design, Setup)
- Developing Product And Service Catalogs, Service Models
- Defining And Implementing Itil Processes, Coordinating Incidents, Problem, Change, Configuration, Availability And Capacity Management Steps
- Setting Up Local Support And Helpdesk Structures, Team Setup (2nd, 3rd Level, 24/7/365) And Developing Operational Concepts
- Developing Information Management Processes For Uhds
- Designing And Managing Slas/Olas/Upcs At International Level
- Contract Management (Licenses, Services, Software, Subcontractor Contracts)
- Designing Operational Manuals
Contract, Vendor, Sourcing Management:
- Setting Up Vendor Management, Vendor Risk Management (Including Sla Management, Replacement)
- Designing And Implementing Outsourcing, Insourcing And Process Models
- Developing Sourcing Strategies (Including Third-Party Management, Onboarding, Offboarding, Vendor Optimization, Vendor Risk Management)
- Claims Management, Post-Signature Management
- Designing And Optimizing Msas, Slas, Olas, Upcs (Contractual Framework)
Interim Management (It, Non-It):
- 'Trouble Shooting', Crisis Management, Change And Organizational Management
- Taking On Management Roles Temporarily During Staff Changes Or Interim Situations
- Setting Up Branches, Business Units And Departments For Companies Or Public Organizations
- Taking On Management Roles For Clients In Various Industries
- Building Teams, Researching Team Members, Training Successors
- Setting Up Change Management (It Operations, It Service Management)
- Controlling And Budget Responsibility
- Experience Communicating And Presenting At The C-Level
Change Management (Transition, Transformation):
- Adapting, Transitioning And Transforming Organizational Structures And Processes Based On Changing Strategic Conditions (Outsourcing, Insourcing, Vertical Integration, M&A, Private Equity, Department Mergers, Business Unit Changes)
- Harmonizing It Structures (E.G., Unified Communication, Data Center Consolidation, Shared Services)
- Developing Strategic Roadmaps (Offshoring, Outsourcing, Insourcing, Make Or Buy, Release Management)
- Change Management At Organizational Level (It And Business)
- Managing Interface Issues (Business-It, Line-Project)
- Developing And Implementing Communication Plans, Including Discussions With Works Councils (Consultation, Approval Requirements)
Strategic Business Development/Sales, Product Portfolio Management:
- Traditional Consulting: Strategy, Market, Competition, Internationalization
- Strategically Building Company, Sales And Market Structures, Possibly Across Industries
- Building Sales-Related Metrics Systems
- Developing Strategic Kam And Partnering Models
- Building Sales Organizations, Processes And Models
- Designing, Implementing, Optimizing And Customizing Product Portfolios (Service Model Setup, Bundling, Up-Selling, Cross-Selling, Bcg Matrix, Abc Analysis, Swot, Etc.)
- Developing Cost And Pricing Models And Aligning Them With It Service Structures
- (It) Controlling, Design And Development Of Balanced Scorecards (Kpis, Csfs), Including Itil-Based
- Designing And Validating Business Cases
Training, Coaching (It, Non-It):
- Leadership Training In Areas Like (It) Strategy And Governance, Business Development, Negotiation Techniques, Provider And Vendor Management
- Project Management: Certifying About 15-30 Project Managers Per Year
- Training And Coaching In Organizational Development (It, Non-It)
- Coaching Employees And Leaders To Improve Personal Performance
Products, Tools:
- O365
- Ms Project
- Ms Sharepoint
- Jira
- Confluence
- Sap R/3
- Clarity
- Workbench
- Ariba
- Aws Services
- Azure Devops
Standards, Methods:
- Pmi, Pmbok – Project Management Standard
- V-Model (97, Xt)
- Itil
- Cmmi
- Bsi Standards
- Cobit
- Iso
- Scrum
Personal Strengths:
- Thinking And Acting Strategically (Big Picture, Strategic Risk Awareness)
- Integrative, Networked, Process-Oriented Thinking And Acting (End-To-End)
- Staying Cool In Critical Situations, Trouble-Shooter, Decisive, Goal-, Solution- And Feasibility-Oriented
- Leadership And Team Orientation, Intercultural Competence
Other:
- Developed Own Consulting Concept 'Total Strategy Management'
Languages
Education
George Washington University, PMI-Institute
Post-graduate management training · Management · Washington, United States
University of Mannheim
Law degree, state examination · Law · Mannheim, Germany
Certifications & licenses
Certified AI Manager
IHK Frankfurt
CMMI – Basic Course
COBIT: COBIT 4.0 – Practitioner
Project Management: certification within the GWU management training; PMI Standard
Scrum Master - Product Owner – Basic Training
Service Management: ITIL Foundation
Various GxP trainings and ISO 27X trainings
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
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