Achim (Peter) Klein-Portfolio Manager, Consultant, Leadership Coach
Check rate
Experience
Portfolio Manager, Consultant, Leadership Coach
Abbvie Deutschland GmbH &Co. KG
- Managing and optimizing a portfolio of about 100 projects (launches, infield solutions, data & analytics, digital solutions, digital products)
- Optimizing the existing project standard (playbook) and aligning with European and global organization (USA)
- Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
- Preparing projects for works council updates and project closing communications
- Optimizing resource management (tracking, allocation, prioritization)
- Taking on individual project leads (off-/transboarding, event management, checking business smartphone WhatsApp compliance)
- Managing hiring of external project managers
- Optimizing meeting structure, project controlling (KPIs), change and demand management
- Optimizing risk, issue, dependency and quality management and supporting internal audits (GxP)
- Optimizing the portfolio management tool (Smartsheet) at national, European and global levels
- Designing and implementing a business value complexity scoring
- Building a strategic PMO with a sister department and optimizing cross-functional teams
- Reporting, communication and escalation at management level
- Leadership coaching for several aspiring leaders (short-term assignment)
- Developing the concepts “PPM as a Service” and “Internal Customer Approach”
- Developing and reviewing an “AI Data Governance” concept, including roles and processes
- Selecting and onboarding the successor
Project Manager, Scrum Master, Transition Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re USA)
- Managing a provider change (migration from Infosphere to Informatica IICS, SaaS) including agile transition
- Building a hybrid project organization (approx. 25 staff, various providers) and introducing the agile methodology in Azure DevOps
- Optimizing resource management and agile role profiles (Scrum Master, Product Owner, Project Manager)
- Sharpening agile structures (planning, sprints, tasks, retros, daily scrums, bug sessions, demos, impediment sessions)
- Managing providers/vendors in India and USA, including escalation and claim/penalty management
- Optimizing meeting structure, project controlling (burn-down, velocity) as well as risk, issue and dependency management
- Reporting, communication and escalation at senior management level (CIO US)
Program Manager
EnBW AG
- Building a hybrid program organization including PMO (multiple subprojects, 60 staff) and methodology
- Introducing a cross-functional organizational structure (wingman principle)
- Optimizing resource management (tracking, prioritization)
- Defining agile roles (chief product owner, product owner, agile coach) and structures (Spotify approach) with Azure DevOps
- Improving capability map and roadmap structures including IT architecture
- Optimizing meeting structure, project controlling and vendor management
- Optimizing compliance, risk and dependency management
- Aligning with associated projects (platform decommissioning, in-house development)
- Reporting, communication and escalation at management level
Global Transition Manager, Project Manager
Münchner Rückversicherungs Gesellschaft AG (Munich Re/MEAG)
- Planning, managing and implementing the transition and transformation of workplace services (service desk, onsite support, printing, SCCM, encryption, chatbot) globally (USA, APAC, EMEA)
- Managing the replacement of an infrastructure provider and introduction of a new provider with communication, escalation and change management
- Implementing the methodology (planning, knowledge transfer, shadowing, hypercare, stabilization, cutover, go-live) based on ServiceNow
- Organizing global knowledge transfer sessions and daily coordination with EMEA, Americas and APAC management
- Developing global user communications and works council communications
- Planning and rolling out smart meeting rooms (MTR, Logitech, MS Teams) in EMEA
- Managing providers (Ricoh, Datavision) and selecting local partners
- Reviewing proposals and approving equipment
- Managing architectural groundwork and preparing user communications
Interim Manager
Compass Group Deutschland GmbH / Compass Group PLC
- Designing and building a program/portfolio/project organization including PMO setup
- Developing and introducing a methodology with stages and initiating the organizational change process
- Developing and implementing an IT project management framework including processes and tools
- Coaching project managers and supporting operational issues
- Interim strategic project leadership for the rollout of workforce management (491 sites, 5000 staff): scoping, requirement management, project planning, business case, governance structure, hiring preparation
Principal Consultant
ALDI Süd (ALDI International Services GmbH & Co. oHG)
- Design and rollout of an international IT vendor governance for managed strategic, strategic, and non-strategic partners
- Development of an IT vendor governance framework (processes, standards, policies, guidelines, roles)
- Design of a governance-oriented role concept including RACI
- Optimization of the vendor lifecycle and preparation of governance-relevant policies
- Implementation of performance criteria (KPIs, CSFs) and rollout in Europe and the USA
- Support with training concept and alignment at senior management level
Program Manager
EnBW AG (EnBW-Trading)
- Stabilized a market and price data system in energy trading (EnBW Trading) with team optimization (15 team members)
- Managed the hiring process for project staff
- Defined scope and subprojects (Data Backbone, Data Lake, Data Connector, Live Curves, Connector, and data quality management)
- Adapted the program structure to an agile approach and set up customer journeys, technical domains, and a DevOps organization
- Oversaw the MVP development for Live Curves on AWS and Azure DevOps with Python and modeling
- Introduced agile roles (coach, product owner), daily scrums, sprints, and refinements
- Handled project controlling, budget planning, and approvals by the steering committee
- Managed the European procurement process for a SaaS solution according to sector regulations, service structure, and contract structure
- Conducted an AWS compliance check and optimized vendor management in IT trading
- Prepared ISO 27001 audit for critical suppliers and reported at steering level
Program Manager
DB PFK AG (Deutsche Bank Privat und Firmenkunden AG)
- Coordinated the migration of the decentralized infrastructure of DB PFK AG after the Postbank merger
- Set up project planning and resource onboarding
- Aligned with Deutsche Bank (Frankfurt, London) and conducted workshops
- Conducted BAIT compliance review (information security, IT governance, disaster recovery)
- Aligned with corresponding projects (Windows 10, access management, central infrastructure)
- Provided interim technical workarounds (TRP process) for printers and clients
- Prepared the introduction of One Virtual Desktop on Office 365 and Windows 10
- Managed project controlling, identified convergence potentials, and reporting
Project Manager (Global Workstream Lead)
Fresenius SE / Fresenius Netcare GmbH
- Led compliance, works council, and data security topics in the global Office 365 rollout (50,000 users, 70 countries, 200 sites)
- Developed policies for cloud use, information retention & archiving, information classification, and coordinated with legal counsels
- Aligned with GDPR framework, pre-screening, DPIA assessment, gap analysis, and privacy employee notice
- Designed and conducted legal & compliance assessments for 70 countries and developed an enablement checklist
- Created and delivered legal & compliance training in 20 languages
- Developed litigation hold processes and migrated from Lotus Notes to Office 365
- Managed project planning, reporting, and committee communication
- Served as taskforce lead for cyber security in China and eDiscovery, reporting to Senior VP of Compliance
Interim Vendor Manager
Deutsche Bank AG
- Managed vendor management for the governance/compliance Living Wills project (Dodd-Frank, BRRD, SAG)
- Set up the project, defined scope, estimated effort, organized the project, and established communication processes
- Developed communication and negotiation processes and evaluated them using VRM/MA risk criteria
- Optimized the vendor risk management process and coached the project manager
- Collaborated with global law firms to develop living wills amendments and FAQs
- Handled escalations at the managing director level and managed the sign-off process
- Optimized the procurement strategy (aggregation, sourcing optimization, third-party management)
Deputy Program Manager, Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Support and represent program management in rolling out collaboration tools for the Logistics@DBSR Infrastructure program
- Coordinate 4 subprojects (Network, Rollout, Email, Local Work Environment) with 18 staff
- Milestone tracking, PMO coordination and documentation for CMO, TMO and FMO
- Onboard and offboard employees and supervise bachelor's students
- Establish requirements, change and claim management as well as quality management
- Set up the Printer Taskforce for SLA optimization and incident resolution
- Stakeholder management and presentations at CIO level
- Roll out the collaboration tool DB Communicator, pilot in Glattbrugg and develop use cases
Escalation Manager
UDG GmbH / Procato GmbH
- Establish a project governance model (risk, change, communication, stakeholder management)
- Improve Scrum planning (epics, stories, sprints) in Jira/Confluence
- Run team workshops and revalidate use cases, requirements specification and business case
- Develop a traceability matrix for completion levels
- Set up claim and contract management according to EVB-IT
- Adjust resource planning
Interim Project Manager
AXA Group / Axa Technology Services Germany GmbH
- Design and implement a transition and engagement model for service offshoring to Axa Technology Services India
- Manage an international team (Germany, Belgium, India)
- Milestone planning and project organization model
- Hiring process and relocation plan for employees in Germany and Belgium
- Design knowledge transfer and service transition (parallel run)
- Support business case, risk management and works council communication
Interim Project Manager
Getronics Premium IT-Service GmbH / Studienkreis GmbH
- Design, plan and roll out a Windows 8 thin client at 580 locations
- Build a 10-person project team and plan milestones
- Thin client design (Dell Windows 8 image and patch), network and backend architecture
- Operations and service concept (SLA, OLA, VOS) and escalation management
- Manage Cisco, Dell and GUWATEC
- Claim and change management and project costing
- Stakeholder management and program marketing
Management Consultant
Hahnair GmbH
- Consulting for IT service management design and setup (ITIL)
- Reorganize the IT department and develop a strategic roadmap
- Build and optimize project management structures, training and manual development
- Map the structures in Jira and Confluence
Interim Project Manager
Wüstenrot & Württembergische AG / Bausparbank AG
- Introduced a balanced scorecard in the IT environment and optimized a product cost report for IT services
- Led projects I and II with 6 team members, milestone planning and organizational model
- Customized tools in Clarity and Open Workbench
- Project I: metric set, BSC map, management interviews, high-level and detailed data management concept (SAP)
- Project II: interview series, detailed analysis and action catalog for the product cost report
- Supported procurement process optimization and metric development
Project Manager
DB Systel GmbH
- Designed and implemented a video conferencing solution as a standard product in the service portal
- Led a 35-person interdisciplinary team for platform, network and operations integration
- Product bundling, pricing and billing concept
- Service life cycle management (SLA, OLA, VOS, concierge service)
- End-to-end orderability and claim management
- Project costing and quality gates
- Communication with steering committee and stakeholders
Lead Project Manager, Program Manager
DB Systel GmbH / DB Schenker Rail AG
- Rolled out video conferencing solutions at 17 locations in 10 countries as part of an insourcing strategy
- Coordinated four subprojects with 15 team members and milestone planning
- Project costing, rollout, operations concept and end-to-end testing
- Taskforce management and escalation processes
- Provider and vendor management (Vodafone, Cisco, DBKT, T-Systems)
- Claim management and business case validation
- Communication and training concepts
Project Manager
DB Systel GmbH / DB Logistics AG
- Rolled out web conferencing as a desktop feature in the rail group
- Built the team and coordinated with internal service units
- Requirements management, milestone planning and vendor management
- Risk management, change and escalation management
- IT security assessment (protection needs, residual risk declaration, BDSG)
- Committee communication and board presentations
Project Manager
DB Systel GmbH / DB Fuhrpark Service GmbH
- Rolled out WAN, MS Vista desktops, network printers and smartphones at DB Fuhrpark Service
- Coordinated a 3-person rollout team and milestone planning
- Developed printer and smartphone concepts
- Service desk instructions and escalation management
- Claim and change management
- Program controlling and stakeholder communication
Project Manager
DB Systel GmbH / DB Schenker Rail AG
- Rollout of Windows 7 desktop services under a global insourcing strategy
- Team coordination, milestone planning and implementation of the workspace model
- Insourcing approach, due diligence and transition
- Vendor management (DBKT, Lenovo) and risk management
Interim Project Manager, Management Consultant
Atos Origin GmbH / Atos India / eplus
- Program management task force for IT stabilization & improvement for e-plus (outsourcing, offshoring, change management)
- Team building, recruitment and coaching (4 staff)
- Implementing risk management (Ishikawa, FMEA) and vendor/relationship management
- Optimizing IT governance and service management concepts (SLA, OLA, KPIs)
- Reporting at executive level
Project Manager
New Identity AG (now UDG) / Deutsche Telekom AG
- Project management for the "Contextual Communication Engine" (social media) following SCRUM
- Team building (15 staff), resource management and finalizing requirements
- Creation of functional specs, test concept and stakeholder management
- Introduction of SCRUM roles, sprints and daily scrums
- Reporting to board level
Project Manager
DB Systel GmbH / DB Netz AG
- Special rollout of DAViT desktops for track management
- Coordination of the rollout team and milestone planning
- Incident and problem management, stakeholder management
- Creation of an internal service agreement and risk management
- Task force formation and replanning for changes
Deputy Program Manager, Consultant, PMO
DB Systel GmbH
- Program management and PMO role in the BKU21 program (60,000 Windows Vista clients)
- Multi-project management and deputy function
- Program controlling, KPI system, reporting and risk management
- Task force formation, change and claim management
Consultant
Bayer Business Services GmbH
Product Management Specialist
Lufthansa Systems Infratec GmbH
Consultant
Bayer Business Services GmbH
Service Manager with Budget Responsibility
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Quality Manager
T-Systems Enterprise Services GmbH / DPAG-DP IT Solutions GmbH
Transition Manager, Project Manager
gedas Deutschland GmbH / Peguform GmbH
Service Delivery Manager, Service Level Manager, Change Manager
gedas Deutschland GmbH / Audi AG
Consultant, Shift Manager
Deutsche Bank / IBM Global Services
Project Lead (Billing Environment)
T-Systems International GmbH / T-Mobile
Self-Employed Consultant
Senior Account Manager, Project Manager
Materna GmbH & Co KG
Business Development Manager Europe, Key Account Manager, Project Manager DACH, UK
IIR Deutschland GmbH - ESI International Inc.
Sales Manager, Project Manager
Primark GmbH WEFA / WEFA Inc.
Internal Organization, Sales
Creditreform Mannheim
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Retail, Transportation, Insurance, and Fashion.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Sales, Operations, Procurement, and Strategy.
Skills
It Governance, It Strategy Management, Compliance, Risk Management:
- Developing Strategic It Governance Models And It Organizational Models Based On Cmmi, Cobit, Itil, Pmi
- Designing And Implementing Compliance Solutions (Brrd, Dodd-Frank, Gdpr, Csl, Cloud Act, Gdpr, Iso 27001, Kritis, Bait, Marisk)
- Developing Risk Management Models Based On Cmmi, Cobit, Itil
- Developing Project Governance Models And Project Management Manuals
- Developing Strategic It Product And Portfolio Management
- Preparing Profitability Calculations (Tco, Roi)
- Developing Cost And Pricing Structures
It Project Management:
- "Trouble Shooting", Project Crisis Management, Change Management
- Multi-Project And Program Portfolio Management, Setup, Project Planning
- Project Team Building, Team Leadership, Coordination, Management Of Intercultural, Interdisciplinary Teams At National And International Level
- Conflict Management
- Project Controlling, Developing And Managing It Metric Systems And Balanced Scorecards, Defining Project-Related Kpis And Csfs
- Project Control, Especially Budget Responsibility, Invoice Review
- Risk And Time Management, Progress Tracking
- Quality Management, Quality Checks Of Projects
- Developing Project Processes, Project Organizations, And Raci Diagrams
- Setting Up Pmo, Smo (Design, Process Definition And Implementation, Staffing)
- Project Maturity Checks, Developing Project Maturity Models
- Design Of Project Management Manuals
- Design And Implementation Of Agile Projects (Scrum) And Integration With Classic Standards (Pmi, Gpm)
- Building And Managing Agile Structures (Safe)
It-Service Management:
- Strategic Service Management (Setup, Design)
- Developing Product And Service Catalogs, Service Models
- Defining And Implementing Itil Processes, Coordinating Process Steps For Incident, Problem, Change, Configuration, Availability, And Capacity Management
- Setting Up Local Support And Helpdesk Structures, Team Setup (2nd, 3rd Level, 24/7/365), And Developing Operating Concepts
- Setting Up Information Management Processes For Uhds
- Design And Management Of Sla/Ola/Upc At International Level
- Contract Management (License, Service, Software, Subcontractor Contracts)
- Design Of Operations Manuals
Contract, Vendor, Sourcing Management:
- Setting Up Vendor Management, Vendor Risk Management (Incl. Sla Management, Replacement)
- Designing And Implementing Outsourcing And Insourcing Models
- Developing Sourcing Strategies (Incl. Third-Party Management, Onboarding, Offboarding, Vendor Optimization, Vendor Risk Management)
- Claim Management, Post-Signature Management
- Design And Optimization Of Msa, Sla, Ola, Upc (Contractual Framework)
Interim Management (It, Non-It):
- "Trouble Shooting", Crisis Management, Change And Organizational Management
- Taking On Management Roles Temporarily During Staff Changes Or Transition Situations (Vacancies)
- Setting Up Branches, Business Units, Departments For Companies Or Public Organizations
- Taking On Management Functions For Clients In Various Industries
- Building Teams, Recruiting Team Members, Onboarding Successors
- Establishing Change Management (It Operations, It Service Management)
- Controlling And Budget Responsibility
- Experience In Communication And Presentations At Executive Level
Change Management (Transition, Transformation):
- Adapting, Transitioning And Transforming Organizational Structures And Processes Due To Changing Strategic Conditions (Outsourcing, Insourcing, Vertical Integration M&A, Private Equity, Department Merges, Business Unit Changes)
- Harmonizing It Structures (E.G., Unified Communication, Data Center Consolidation, Shared Services)
- Developing Strategic Roadmaps (Offshoring, Outsourcing, Insourcing, Make Or Buy, Release Management)
- Change Management At The Organizational Level (It And Business Sides)
- Managing Interface Challenges (Business-It, Line–Project)
- Developing And Implementing Communication Plans, Including Works Councils (Consultation And Approval Requirements)
Strategic Business Development/Sales, Product Portfolio Management:
- Classic Consulting: Strategy, Market, Competition, Internationalization
- Strategic, Possibly Cross-Industry Development Of Company, Sales And Market Structures
- Setting Up Sales-Related Metric Systems
- Developing Strategic Key Account And Partnering Models
- Building Sales Organizations, Processes And Concepts
- Design, Implementation, Optimization And Adaptation Of Product Portfolios (Service Model Setup, Bundling, Up-Selling, Cross-Selling, Bcg Matrix, Abc Analysis, Swot, Etc.)
- Developing Cost And Pricing Models And Aligning With It Service Structures
- It Controlling, Designing And Creating Balanced Scorecards (Kpis, Csfs), Also Itil-Based
- Design And Validation Of Business Cases
Training, Coaching (It, Non-It):
- Leadership Training In (It) Strategy And Governance, Business Development, Negotiation Techniques, Provider And Vendor Management
- Project Management: Certifying Around 15–30 Project Managers Per Year
- Training And Coaching In Organizational Development (It, Non-It)
- Coaching Employees And Leaders To Improve Their Performance
Products, Tools:
- O 365
- Ms Project
- Ms Sharepoint
- Jira
- Confluence
- Sap R3
- Clarity
- Workbench
- Ariba
- Aws Services
- Azure Devops
Standards, Methods:
- Pmi, Pmbok – Project Management Standard
- V-Model (97, Xt)
- Itil
- Cmmi
- Bsi Standards
- Cobit
- Iso
- Scrum
Personal Strengths:
- Thinking And Acting Strategically (Big Picture, Strategic Risk Awareness)
- Networked, Integrative, Process-Oriented Thinking And Acting (End2end)
- Keeping A Cool Head In Critical Situations, Trouble-Shooter Mindset, Decisiveness, Goal-, Solution- And Feasibility-Oriented
- Leadership And Team Orientation, Intercultural Competence
Special Aspects:
- Development Of Own Consulting Concept “Total Strategy Management”
Languages
Education
George Washington University, PMI-Institute
Post-graduate management training · Management · Washington, United States
Universität Mannheim
Law degree, state examination · Law · Mannheim, Germany
Certifications & licenses
Certified AI Manager
IHK Frankfurt
CMMI – basic course
COBIT 4.0 – Practitioner
Project management: certification from GWU management training; PMI standard
Scrum Master–Product Owner – basic training
Service Management: ITIL Foundation
Various GxP and ISO 27X trainings
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Portfolio Manager, Consultant, Leadership Coach
Nearby freelancers
Professionals working in or nearby Hofheim am Taunus, Germany
