Eric Bouendeu-Quality Manager / Test Manager / Senior Test Analyst / Senior Data Analyst / Statistical Programmer
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Experience
Quality Assurance Lead (QSV)
Federal Employment Agency
Supported the International Web Presence project of the Federal Employment Agency (IntWeb) in quality management, taking on responsibility for the quality of processes and project deliverables while adhering to BA standards. The project's main goals are to give professionals abroad a quick overview of their chances to move to Germany and to enable them to take the necessary steps in a consistently digital way.
Set the fundamental guidelines using the QA handbook
Summarized test results in QA reports for PLA
Analyzed project outcomes for improvement opportunities
Quality management of requirements analysis (especially processes, methods and tools)
Ensured compliance with SERA guidelines
Created a cross-project test concept
Agreed on sprint completion reports
Conducted formal reviews of deliverables according to guidelines and/or project plan
Acted as contact person for internal audit and external audits by auditors or the Federal Audit Office (BRH)
Technologies: JIRA, Confluence, MS Office, GitLab, Kubernetes
Data Analyst
BNP Paribas S.A. Germany Branch
Supported the Tribe Data team in Business Analytics & Information – the bank's central service unit that carries out various data-driven requirement analyses for different departments. My role focused on data-driven handling of tasks from areas like marketing, trading/securities and others. This includes data management and preprocessing, providing target groups and creating dashboards.
Analyzed and processed large volumes of data from different source systems, including cloud data sources (AWS)
Extracted and cleaned relevant information from SQL-based databases and cloud systems
Built interactive dashboards and reports in Spotfire and Power BI to visualize complex payment streams and KPIs
Conducted domain analysis and technical implementation for tracing and controlling payment flows between different account types such as securities, fixed deposit, savings, checking and external accounts
Developed SAS logic to aggregate, prioritize and validate transactions, including cumulative calculations over time to identify missing or delayed payment flows
Calculated cumulative incoming payments and performed actual vs. target comparisons for liquidity management and cash flow analysis
Delivered data and dashboards as a basis for management decisions and to meet regulatory requirements (BAIT, MaRisk)
Modeled data and built efficient data flows for reporting and analysis purposes
Collaborated closely with departments like payments, controlling, marketing and trading/securities to translate business requirements into technical solutions
Technologies: MicroStrategy Developer & Web, AWS (data integration), SAS 9.4, Power BI, Spotfire – TIBCO Spotfire Analyst, Confluence, MS Office
Business Analyst / Data Analyst
S Rating and Risk Systems GmbH
Worked in the credit structure reporting project, analyzing and querying the existing dataset in SQL. In coordination with Finanz Informatik and SR IDH Reporting, developed a concept to identify the data needed for migration. Also supported the design of connecting EKREPP reports to IDH. The goal was to create a prototype to ensure the migration from the legacy DWH to the new IDH.
Advised on integrating EKREPP reports (Unified Credit Review Tool of the audit offices) into the IDH
Supported credit structure analysis for building a data dump for reporting purposes
Created SQL queries and IDH-R queries
Collaborated closely with SR IDH Reporting and FI reporting/statistics
Built a prototype to ensure migration from the legacy DWH to the new IDH
Tested the data dump using SQL scripts
Technologies: Microsoft SQL Server, DBVisualizer, JIRA, Confluence, MS Office
Business Analyst
S Credit Partner GmbH
Supported the InfraRisk24 project in designing the renewal of the internal data pool "Spark", preparing the data requirements for regulatory reporting, and creating a concept for the future data interface of the reporting software. This included decommissioning the BRM data pool to allow a direct transfer from IIB to SPARK via iWHS.
Analyzed and prepared the current workflows and delivery paths
Identified data sources
Coordinated with other business analysts
Technologies: JIRA, Confluence, MS Office
Quality Assurance Lead (QSV) Requirements Analysis & Test Manager
Federal Employment Agency
Supported the Digital Customer Communication project (DIKUKO) in quality and test management, taking responsibility for the quality of project deliverables. The project's main goals are to expand the customer experience across channels, guide customers to relevant offers and automate communication tasks while using budgets more efficiently and effectively.
Set the basic guidelines with the QA handbook
Summarized test results in QA reports for PLA
Analyzed project outcomes for improvement opportunities
Managed quality of requirements analysis (especially processes, methods and tools)
Ensured compliance with SERA guidelines
Created the test concept
Agreed on sprint completion reports
Conducted formal reviews of deliverables according to guidelines and/or project plan
Coordinated and monitored the required test coverage using SonarQube metrics
Coordinated the automation of the CI/CD pipeline
Acted as point of contact for external audits by auditors, internal audit or the Federal Audit Office (BRH)
Technologies: JIRA, Confluence, MS Office, Dropsolid, Mautic, SAP Solution Manager, Kubernetes, GitLab, Cucumber, Tamara, SCTM
Test Analyst / Business Analyst
Finanz Informatik Solutions Plus GmbH
Support for the ECB reporting project in testing, aiming to ensure that data supply from Abacus (Abacus360) via the Abacus transformer, including IDH deliveries, meets the requirements and quality standards of the savings banks before handing over to the German savings banks.
Regular alignment with business analysts & developers
Support in testing activities
Analysis of fill rates for different loading runs based on client feedback from the savings banks
Creation and documentation of test cases in HP ALM
Development of SAS modules for testing purposes
Adaptation/creation of SQL test scripts
Coordination regarding mapping rules & IT design with the project lead and business analysts according to requirements
Close collaboration with regulatory reporting, IT and data governance to ensure data quality and plausibility
Technologies: HPQC, OSPlus, JIRA, MS Office products, Confluence, DBVisualizer, SAS Base / SAS Macro
Test Manager / Quality Management Officer
Finanz Informatik GmbH & Co. KG
Support for the Data Analytics project in test management to ensure that products/software meet the PMOPlus standard quality criteria before handover to the German savings banks.
Support for the IDH (Integrated Data Inventory) calculation project in quality management to achieve improved quality according to the PMOPlus standard in creating and integrating applications of the OSPlus banking system.
Introduction, establishment and methodological development of test processes, including selection and maintenance of test tools
Support in building and scaling test automation
Planning, organization and execution of functional, non-functional and load tests
Creation of test plans, acceptance protocols and documentation of test activities in the wiki
Monitoring and coordination of the entire testing process, including interface projects and milestone tracking
Advising business analysts and developers for optimal implementation of test methods and quality assurance
Ensuring quality by coordinating external acceptance
Identification, generation and management of test data for integration and acceptance tests
Creation of reports, advising business units and communicating test results
Management of the internal test team and interface coordination
Definition of quality objectives and corresponding measures in coordination with the project manager
Control of project document management
Technologies: HPQC, OSPlus, OSPlus neo, JIRA, MS Office, Confluence, DBVisualizer, SAP Solution Manager, PMOPlus, Rochade
SAS Analyst
Basler Versicherungen
Support for the technical implementation subproject of the DDS (Detail Data Store) in the claims area, including guiding the design, analysis and implementation of the data warehouse and datamarts, and ensuring reporting by the business department.
Accompanying the creation of data processing concepts based on business claims concepts
Development and maintenance of datamarts for business analysis of claims, policy and transaction data
Validation and testing of data flows between the DWH, datamarts and reporting systems to ensure business consistency
Support in developer testing and error analysis in close coordination with the claims and reporting departments
Consulting on data quality and business traceability of claims statistics
Technologies: SAS DI Studio 4.902, SAS Base, SAS Enterprise Guide 8.1, JIRA, MS Office products, Confluence, Automic software
Data Migration Analyst
Wirecard Technologies GmbH
Support for the migration and data management subproject in transaction banking, including setting up a reconciliation database. This involves migrating from the Bank21 core banking system to the Temenos T24 banking system.
Design and implementation of an Oracle database for storage and analysis of migration and reconciliation data
Support for business analysts in performing completeness checks
Development of new ETL processes for migrating data from internal and external source systems
Development, enhancement and customization of reconciliation reports for data validation and transparency
Participation in mapping workshops to coordinate data transfers
Execution of data masking processes to ensure data privacy
Execution of quality checks and success measurements before handover to testing teams (SIT / UAT)
Validation and testing of API endpoints using Postman/Swagger
Analysis and integration of regulatory data from the BAIS system
Technologies: Python 3.7.6, Jupyter Notebook, JetBrains PyCharm 2019.2, Oracle, SQL Developer 19.4.0.354, JIRA, MS Office products, Confluence, REST, ASANA
Data Analyst / CRM Analyst
Unitymedia GmbH
Support for the Customer Analytics team in existing customer marketing with a focus on customer segmentation, retention and optimization of customer lifetime value (CLV). Strategic and operational collaboration in planning, executing and analyzing CRM campaigns.
Execution of CRM campaign selections (lifecycle, churn, upsell) and management of data deliveries to external partners
Development, optimization and automation of campaign processes including selections, data preparation and response analysis
Statistical analysis of campaign results to derive optimization measures
Development and maintenance of interactive dashboards for visualizing KPIs and marketing metrics
Support in migrating existing reporting processes to modern BI platforms
Development of churn reporting to identify at-risk customers
Integration and cleansing of data from heterogeneous sources for CRM analysis and dashboarding
Advising business units on implementing analytical and data-driven processes
Technologies: SAS Base, SAS EG, SAS Enterprise Miner, SQL, Oracle, Power BI, Tableau, WinSCP, PuTTY, JIRA, Dymatrix, Confluence, MS Office
Data Scientist / Test Manager
Flex Financial Solutions GmbH
Development of a statistical risk tool for online fraud detection (Fraud Detection System).
Business concept
Development of a test management framework
Test conceptualization
Coordination / creation of test object catalog
Implementation of the entire data processing pipeline
Data quality management
Scoring
Dashboard reporting
Quality management
Technologies: MySQL, R, RStudio, AWS, R Shiny, R Markdown, Visual Studio, Python, API, WinSCP, PuTTY, JIRA
CRM/Test Analyst / Test Coordinator
Commerzbank AG
Connecting digital CRM system to customer channels (customer center, branch) as part of enhancing a SAS-based campaign platform. The goal was to deliver personalized offers to customers at the right time through the right channel.
Support for expanding and optimizing the SAS-based campaign management
Coordination of business and technical tests around campaign processes: offer types, target group logic, web tracking, mining models
Analysis of interfaces and campaign processes
Quality assurance of campaign logic: test cases, test data, documentation in HP ALM
Business support in creating segments, rules, and decision models in SAS CI
Development of SAS Base code / macros for test and data validation
Participation in creating the test concept
Technologies: HP ALM 11, MS Office, SAS Enterprise Miner 13.2, SAS EG 6.1, SAS Model Manager 13.1, SAS Customer Intelligence 6.3, SAS Management Console, Oracle DWH, DB2, UC4, SOAP UI, Spark-Scala
Test Analyst / Test Coordinator
Deutsche Bank AG
Building a Hadoop-based big data lake for the cyber security area within a Scrum team, aiming to provide machine data of all kinds to stakeholders in real time.
Test analysis based on business requirements
Creating technical and business test cases
Building a test framework
Executing manual and Talend-automated tests
Developing and adjusting a test concept/test strategy
Creating and maintaining a release management plan
Designing and documenting a propagation concept
Designing and participating in implementing a continuous integration pipeline using TeamCity
Quality assurance of all SDLC documents
DR test at the Kafka node level
Technologies: HP ALM 12, MS Office, Talend Studio 6.21, TAC, Cloudera 5.5.4, Spark 1.6.0, Flume 1.6, Unix, Kafka 0.8.2 & 0.9.1, Zookeeper 3.4.8, HDFS, HUE, Nexus, Puppet, Jenkins v2.15, TeamCity Enterprise 9.1.8
Participant / Data Scientist (Right Whale Recognition)
kaggle.com
Development of statistical models and algorithms based on aerial images to identify right whale species in support of research.
Data extraction from images
Development of statistical classification models
Participation in a data mining competition in zoology
Technologies: R (RStudio), MS Office
Test Analyst / Test Coordinator
Commerzbank AG
Digital CRM – introduction of a new data mining tool intended to deliver customer-specific offers at the right time through the right channel.
Analyzing specifications and technical design for test-relevant topics
Defining test objects and test cases based on business and technical requirements
Supporting test managers in planning
Leading technical testing teams
Ensuring documentation in HP ALM
Working in deviation management
Defining requirements for test data and test environments
Coordinating and executing technical and business tests
Developing SAS Base code / macros
Technologies: HP ALM 11, MS Office, SAS Enterprise Miner, SAS EG, SAS Model Manager, SAS Customer Intelligence 6.3, SAS Management Console, Oracle DWH, DB2, UC4, SOAP UI
Participant / Data Scientist (Driver Telematics Analysis)
kaggle.com
Development of models for risk and driver behavior evaluation based on traffic telematics data.
Development of a statistical model to detect individual driving patterns from telematics data
Derivation of behavior indicators (braking, acceleration, speed) for tariff design
Simulation of a usage-based insurance (UBI) approach for risk-adjusted premium calculation
Creation of forecasts for customer-specific risk profiles
Presentation of results to business users
Technologies: R (RStudio), MS Office
Tester / Test Analyst
T-Systems International GMBH
Demand-based cluster testing in a DWBI environment and testing of campaign management systems (iCP, CAI, ODS).
Analysis of business and technical specifications to derive test designs and test strategies
Creation of test plans, test scenarios and test cases for functional and non-functional requirements
Identification, procurement and creation of test data
Execution of end-to-end tests, regression tests and web service tests
Adaptation and maintenance of XML-based test suites for automation
Coordination and management of the offshore test team
Testing of campaign processes (inbound, outbound, email, print mailings)
Recording, documentation and reporting of defects
Creation and review of test concepts for quality assurance
Technologies: HP Quality Center 10.00, DDTS, JIRA, ORACLE, Siebel Marketing 8.1, SAS CI Studio 5.4, SAS Base, WinScp, SOAP UI, UC4, XRay
ETL Developer
ALD Automotive / Bank Deutsches Kraftfahrzeuggewerbe AG
Migration of data from the COBOL-based legacy system KBO to the new Oracle-based Cassiopae system.
Implementation of given specifications and mapping concepts
Creation and adjustment of mapping documents and specifications
Design and adaptation of Informatica mappings
Technologies: Informatica PowerCenter, Oracle, Toad for Oracle, Mantis Bug Tracker, WinScp, Putty, MS Excel
SAS Analyst and Developer
Allianz Deutschland AG
Setup of a platform for controlling claims field service.
Setup of a data mart as a basis for reports and metrics in claims management
Development and automation of standard reports to analyze claim handling times and cost ratios
Support for business units in defining relevant metrics (KPIs)
Analysis of claim and process data to identify optimization potential
Implementation of IT concepts based on business requirements
Technologies: SAS Enterprise Guide 4.3, SAS Base/SAS Macro, SAS Olap Cube Studio, SAS Web Report Studio, Oracle, DBVisualizer
Statistical Analyst
Analytic Aurachtal GmbH
Statistical analysis in oil exploration with the goal of making statements about the probability of oil deposits.
Creation of forecasting models based on chemical analysis of soil gas
Evaluation of geological and seismic data
Technologies: STATISTICA, Excel
SAS Analyst / SAS Developer
VR Leasing AG
Worked on RWA core calculations & reporting (Basel II & III), data quality management (DQM) and risk management (IRB).
Development of the data provisioning concept for reporting
Data requirement analysis and implementation of the Reporting Data Layer (RDL)
Customization of the dsquare.de Quality Center QA tool to VR Leasing requirements
Creation of new DQC modules and validation rules for metadata management
Development of ETL processes for RWA calculation using SAS Risk Management for Banking Solution
Implementation of ETL pipelines for CRM data ingestion
Technologies: SAS Enterprise Guide, SAS Base, SAS DI Studio, SAS Metadata Server, SAS CRM, SAS BIS DDS, SAS RMfB, UC4, Oracle SQL Developer
SAS Developer / Analyst
Santander / ISBAN DE
Analysis and programming of a credit risk data mart after a bank merger.
Analysis of source data from the core banking systems of the original banks
Implementation of business concepts into SAS Base programs
Maintenance of a SAS Base-based program control system
Extension of data loading processes and creation of UNIX scripts for control
Source data analysis after the merger and preparation for mapping
Creation of test concepts, test plans and test cases
Execution of component tests
Technologies: Doxygen, SAS Base/Macro, UNIX AIX, SAS BIS DDS, HP Quality Center, Oracle DWH
CRM Analyst / Statistician
Vodafone Deutschland GmbH
CRM analysis, reporting, dashboard development and design of analysis routines.
Migration and optimization of existing reporting landscapes
Creation of interactive dashboards and standard reports to improve decision making
Development of new customer insights to identify influencing factors
Conducting A/B tests to validate strategic actions
Automation of reports and processes to increase efficiency
Creation and maintenance of interactive Tableau dashboards
Impact analysis of advisory consents on churn and revenue using propensity score matching
Development of forecasting models and survival analysis
Presentation of findings in presentations
Technologies: SAS Base, Linux, Teradata, SAS DI Studio, Tableau, SAS Enterprise Miner 5
Statistician / Analyst
Deutsche Rückversicherung AG
Analysis and programming in the motor insurance sector.
Design and programming of tariff calculations for premium modeling
Support in producing risk statistics for public insurers
Statistical processing and analysis of contract, vehicle and claims data
Performing data checks and plausibility analyses
Creation of ad-hoc analyses and management reports
Visualization of results in Excel tables and charts
Technologies: SAS Base 9.1, Enterprise Guide, DI Studio 3.4, Oracle DWH, MS Office
Biostatistician / Statistical Programmer
Sanofi Aventis Deutschland GmbH
Statistical analysis and programming for Phase I clinical trials
Analysis of pharmacokinetic parameters to study food interactions
Statistical evaluations and reporting, including creation of TFLs according to the SAP
Data preparation, plausibility checks and transformation of clinical trial data
Implementation of validation programs to ensure data quality
Development and optimization of SAS macros to improve efficiency
Support in preparing data for HTAs and HEOR
Documentation and communication of results in German and English
Technologies: SAS Base 8.1, SAS Macro, SAS Enterprise Guide, SAS/STAT, SAS/GRAPH, Oracle DWH, MS Excel, R
Industry Experience
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Experienced in Banking and Finance, Government and Administration, Insurance, Information Technology, Telecommunication, and Pharmaceutical.
Business Area Experience
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Experienced in Quality Assurance, Business Intelligence, Information Technology, Marketing, Project Management, and Research and Development.
Summary
I am an experienced Data Analyst, Statistician, Business Analyst, Quality and Test Specialist with over 15 years of work experience in data-driven, highly regulated projects. My professional focus is at the intersection of data analysis, software quality, test management and domain regulatory requirements, especially in banking, insurance, telecommunications, the public sector and pharma/life sciences.
I have an academic background in statistics/data science (M.Sc.) and have applied my methodological skills in classical statistics, data analytics, modeling and the quality assurance of complex IT and data platforms. In numerous projects I was responsible for conceiving, analyzing, validating and ensuring the quality of data flows, data warehouse structures, reporting solutions and analytical models.
A big part of my career has been in the finance and insurance sector. I worked for Commerzbank, Allianz Germany, Basler Versicherungen, Deutsche Rückversicherung, Finanz Informatik, S-Rating and Risk Systems, S Credit Partner, Wirecard Technologies, Santander/ISBAN and VR Leasing. In these projects, I gained deep expertise in regulatory reporting, risk management, credit and leasing processes, payments, claims and contract data, rate calculations and regulatory requirements (e.g. Basel II/III, ECB reporting). I also worked extensively with OSPlus, OSPlus neo, IDH, Abacus/Abacus360, HP Quality Center and banking data warehousing and reporting landscapes.
At the same time, I bring extensive experience in test management, quality assurance and quality engineering. Over many years, I served as a test analyst, test manager, QA lead and quality management officer – in both traditional and agile projects. My responsibilities included developing test strategies and concepts, deriving testable requirements, coordinating end-to-end, integration and acceptance tests, defect and risk management, test automation and audit and go-live support. I am ISTQB certified and have in-depth experience in quality assurance of regulated systems in banking and public environments.
Another focus of my career is in data analytics, CRM and campaign management, especially in telecom and finance. In projects with Vodafone, Unitymedia, T-Systems and Commerzbank, I contributed as a CRM analyst, data analyst and test coordinator to designing, implementing, analyzing and ensuring the quality of data-driven campaign processes. Topics included customer segmentation, churn analysis, customer lifetime value, A/B tests, real-time decisioning, marketing automation and campaign control. Additionally, I conceived, built and managed interactive dashboards and management reports.
I have extensive knowledge of SAS (over 15 years) and hold the Certified Advanced Programmer for SAS® 9 credential. My SAS experience includes Base, Macro, SQL, DI Studio, Enterprise Guide, Enterprise Miner, Risk Management for Banking and Customer Intelligence. I also work proficiently with SQL, Oracle, DB2, Teradata, MySQL, as well as Python and R. My profile is complemented by experience with ETL processes, data migrations, data warehouse architectures and BI/dashboard tools like Power BI, Tableau, Spotfire and R-Shiny.
In the public sector, I worked for the Federal Employment Agency as a quality assurance lead and test manager. There, I focused on quality assurance of requirements analysis, review and QA processes, CI/CD-related quality activities, audit support and ensuring compliance with formal and regulatory guidelines in large digitalization projects.
Additionally, I have strong experience in the pharma and life sciences environment. In several projects at Sanofi Aventis, I worked as a biostatistician/statistical programmer, analyzing clinical study data (Phases I–II), producing TFLs (Tables, Figures, Listings), developing SAS programs for statistical analysis and performing validation and plausibility tests according to SAP. I worked with GCP, data protection (GDPR) and quality standards in mind, and also helped prepare data for HTA and HEOR analyses.
In summary, I am highly structured, analytical and quality-oriented, have a strong sense of responsibility and excellent communication skills. I am used to understanding, structuring and turning complex business requirements into reliable technical, analytical and testable solutions and work confidently at the interface between business units, IT, management and external stakeholders – both nationally and internationally.
Skills
Test Management
Test Coordination
Quality Assurance
Software Testing
Quality Management
Customer Relationship Management (Crm)
Data Analysis
Dashboard Reporting
Etl Development (Sas + Informatica)
Predictive Analytics (Data Mining And Crm)
Data Quality Assurance
Sas
Sas Base
Sas Enterprise Guide (1)
Sas Di Studio (2)
Sas Enterprise Miner (2)
Sas Customer Intelligence (3)
Sas Visual Analytics (3)
Informatica Powercenter (3)
Statistica (3)
Vba (3)
R (2)
Talend Studio
Tac (3)
Oracle Sql (1)
Teradata (1)
Toad For Oracle (2)
Sql Developer (1)
Dbvisualizer (1)
Uc4 (2)
Hpqc (2)
Jira (2)
Ddts (2)
Power Bi (2)
Spotfire (2)
Tableau (2)
Python (2)
(1=expert, 2=senior, 3=junior)
Languages
Education
M.Sc. · Statistics (Data Science)
B.Sc. · Data Analysis & Management
Certifications & licenses
ISTQB® Certified Tester Foundation Level
SAS® Certified Advanced Programmer For SAS® 9
SAS® Certified Base Programmer For SAS® 9
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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