Falko M.-Senior Product & Delivery Lead

• Gathered requirements for the complete modernization of a roughly ten-year-old trust center system and coordinated them with the developers of the legacy and target systems.
• Determined the current state, target state, and deviations through workshops, interviews, and analysis of available project documents.
• Transferred technical and cryptographic requirements into Jira epics, user stories, and acceptance criteria, and created arc42 documentation.
• Derived test cases, test sets, and a traceability matrix and updated them after the customer workshop to make changes and test references traceable.

Tools used: Jira, Confluence

• Specification and tracking of requirements for a cryptographic module, file host, and management tool under data protection and cryptographic requirements.
• Coordinated implementation, interaction, and integration of the components with development, architecture, and the customer; supported the change request process.
• Derived requirements from workshops, customer discussions, and the cryptography concept, and created substantial parts of the arc42 documentation.
• Defined acceptance criteria and at least one positive and negative test case per requirement in Gherkin for automation by QA; contributed to earlier risk detection and greater quality transparency.

Tools used: Jira, Gherkin, GitLab

• Managed a SAFe development organization with eleven Scrum teams for five components of the National Education Platform and led five business analysts.
• Prepared, facilitated and followed up on PI Plannings, weeklies, reviews, refinements and ad hoc meetings; coordinated the roadmap, dependencies, changes and releases.
• Established a documented requirements process from the ministry through product and requirements management to the product and team backlogs; ensured requirements were testable and ready for acceptance together with Product Management, the Business Owner and UX.
• Improved structure, transparency and accountability, as well as collaboration and early risk detection

Quality management and test leadership for a customized Salesforce solution for managing donation and contact data.

• Several non-profit organizations.
• Introduced test automation with Robot Framework and Xray,
• Developed an accessibility testing strategy
• Supported releases, customer workshops and ongoing adjustments.

Tools used: Salesforce, Jira, Xray, Robot Framework

• Managed a task force of six test automation engineers to automate numerous end-to-end and regression tests for a time-critical MoeVe software delivery.
• Analyzed the test cases and created an implementation and dependency plan; managed execution with Robot Framework, provided daily reporting and regularly coordinated with the Capgemini project management.
• Involved a business analyst with project knowledge using additional budget to improve understanding of test cases and software processes and significantly accelerate implementation.
• Improved collaboration with the Capgemini team, made quality assessment more transparent and enabled earlier risk detection.

Tools used: Robot Framework, Jira

• Managed team setup, budget, and ramp-up and ramp-down for UAT, system-wide testing, and on-site test appointments; supported three testers and one test manager.
• Managed recruiting and demand-based tester rotation together with HR and organized workshops and system-wide tests.
• Analyzed milestones, planned resources, and coordinated Capgemini, the client, and testers with the aim of meeting budget and schedule requirements and identifying risks and blockers at an early stage.
• Provided and handed over test materials for Release 1 on time; strengthened collaboration across teams and transparency toward the client.

• Managed and shaped the BundID test team, with responsibility for tester staffing, rotation, exchange, and areas of focus.
• Coordinated test management, manual and regression testing, test automation with Robot Framework, and load, performance, and accessibility testing.
• Aligned milestones and resource availability; identified barriers at an early stage through regular team meetings.
• Coordinated with ITZBund, stakeholders, and other service providers; established clear requirements, responsibilities, and deadlines and supported the timely transition to production.

Tools used: Robot Framework

• Responsible for test management of MoeVe and the BISON data migration, including planning test activities for the overall system test with up to twelve system integrators.
• Assembled and led a six-person test team, established collaboration and reporting structures, and coordinated regularly with ITZBund and Generalzolldirektion.
• Provided, operated, and maintained the test environment, and implemented end-to-end test cases, automation, and accessibility testing with JAWS; used HP ALM in the project context.
• Developed the migration concept and conducted sample tests to ensure data integrity through the timely go-live.

Tools used: JAWS, HP ALM

• Managed the product roadmap and built and coordinated the development and test team in Qingdao with the help of a translator; coordinated the app design with a UX agency and the Technical Director in Qing Dao, China.
• Defined sprint goals, planned milestones, and managed the team backlog; tracked progress and effort and coordinated dependencies, resources, technologies, and software licenses.
• Established binding quality structures through coordinated test strategies, clear standards, and the creation of a quality management handbook and a quality assurance handbook.
• Coordinated recruiting and onboarding as well as the FIBO presence, including logistics, service providers, and warehousing; improved the clarity of roles, processes, goals, and communication between Germany and China.

• Managed project management for 27 employees from code, game design, technology, and UI/UX during the development of Robinson: The Journey and The Climb.
• Defined sprint goals, planned milestones, and managed the team backlog, progress, effort, dependencies, resources, technologies, and software licenses.
• Coordinated quality assurance, recruitment, the platform and engine teams, technical leadership, audio, marketing, the Executive Producer, and the CEO.
• Improved interdisciplinary collaboration, including with the engine team, and increased the consistency of processes.

• Responsibility for 45 testers and test managers at the locations Frankfurt, Istanbul, Kyiv, Nottingham, Seoul and Shanghai; direct reporting to company management.
• Development, international coordination and binding implementation of shared QA processes, Quality Gates and DevOps practices; adaptation to the respective development and QA teams.
• Communication of the processes on site and in regular exchange meetings, as well as quality-related collaboration with the publishers Trion Worlds, Microsoft Mail.ru and Tencent.
• Establishment of a tools team for test automation and bug monitoring; more transparent quality and workflows.

• Cross-project embedded QA for the titles Crysis 3, Crysis Conversion, Fibble and the games and social platform G-Face on PC, console and mobile.
• Execution of playtests as well as smoke, black-box, white-box, regression and stress tests; management of a tester pool during stress tests.
• Handling of test plans, duplicate checking and defect management in Jira, including reproduction, documentation and retesting of announced fixes.
• Verification of corrected bugs or return as “Failed”; special testing of DirectX 11 and specific builds following instruction from the Technical Director or developers.

• Image editing in Flash
• Image editing in Photoshop
• Contributed to design documents and concepts
• Contributed to and created user interfaces and graphics for the localization of various game titles
• Quality assurance