QA Engineers in Germany

Working Environment

• Insurance / Claims Management (Property, Liability, Automotive)
• REST-based ClaimAPI with Guidewire ClaimCenter

Scope

• Further development of the internal REST-based ClaimAPI with Guidewire ClaimCenter as the backend and various portals/front-end offices as clients, and with the following objectives: + increased AI-supported claims processing outside of Guidewire ClaimCenter + and support for all lines (property, liability, automotive).
• Further development of automated claims processing

Activities

• Interfacing IT & Business
• Design activities with documentation in Confluence, Jira: + Requirements engineering (functional and non-functional) + Design of REST endpoints and coordination with interface partners (esp. AI-colleagues) + Identification, design and evaluation of alternative solutions (moving away from a monolithic approach toward fine-grained endpoints, with code reuse across all lines if possible) + Creation / refinement of product backlog items in Jira, i.e. epics, user stories and tasks, incl. alignment with developers & POs during (pre-)refinement sessions + Using AXA Secure GPT when creating / refining user stories (description, acceptance criteria) and designing REST endpoints + Estimation and prioritization of user stories and tasks during Sprint Planning sessions + Coordination and support during the implementation of Product Backlog items + Driving decision making with preparation and presentation of decision-making documents
• Quality assurance: + Test management, including test case creation using Xray in Jira + Test execution using Bruno as REST client and in Guidewire ClaimCenter + Submission of test artifacts for PO approval + Analysis of production bugs

Methods Big Room Planning (aka PI-Planning in SAFe), Scrum, BPMN, EPK, UML, ERM, DDD

Tools / Tech Stack Teams, Confluence, Jira with Xray, OpenAPI/Swagger, REST, JSON, XML, MS Office, Bruno, GitHub repository (reading), Guidewire ClaimCenter, AXA Secure GPT (AXA's in-house GenAI solution based on Azure OpenAI)

• QA Lead for end-to-end quality assurance of the Sparkasse & Sparkasse Business banking apps (iOS/Android); design and implementation of the Test Strategy including functional testing, regression testing, and UAT for eID, Push Notifications, and white-label components
• Creation and maintenance of test concepts and test plans in TestRail; structured Defect Management and error analysis; stakeholder management and risk management for the early identification of critical quality risks
• Accessibility Testing according to WCAG 2.1 (iOS/Android); coordination of AI-supported test automation and optimization of test processes to shorten release cycles
• Release Management: planning, management, and coordination of all test activities; status reporting to management and stakeholders; quality assessment of releases and release recommendations in an Agile/Scrum environment
• Challenge: Highly complex build and release process across several Sparkasse institutions; close coordination with the DevOps team to stabilize the CI/CD pipeline and ensure reproducible test builds before every release.

Tools: Jira, Confluence, TestRail, Android Studio, Xcode, Firebase, Jenkins, GA4

• Success: Successful launch of the eID authentication process - quality assurance ensured for 50+ Sparkasse institutions

• Conduct comprehensive assessments of operational processes to ensure alignment with ASPICE standards.
• Develop and implement quality assurance frameworks that enhance product and process quality.
• Collaborate with cross-functional teams to drive continuous improvement initiatives and foster a culture of quality.
• Provide training and support to teams on ASPICE requirements and best practices.
• Facilitate audits and assessments to identify non-compliance issues and develop corrective action plans.

• Supporting the International Web Presence of the BA (IntWeb) project in the area of quality management, with the aim of taking responsibility for the quality of processes and project results while considering BA standards. The main objectives of the project are to give professionals abroad a quick overview of their opportunities for moving to Germany and to enable them to take the necessary steps consistently and with digital support by providing access to services.

• Defining the general guidelines in the QA handbook

• Summarising test results in QA reports for PLA

• Analysing project results for improvement opportunities

• Quality management of requirements analysis (particularly processes, methods, and tools)

• Ensuring compliance with SERA requirements

• Creating a cross-project test concept

• Agreeing on sprint completion reports

• Formal review of work results in accordance with requirements and/or the project plan

• Contact person for internal audit, external audits by auditors, or BRH (Federal Court of Audit)

• Technologies: JIRA, Confluence, MS Office, GitLab, Kubernetes

Temporary employment

• System black-box integration tests (BBIT, IVVQ): Execution of regression, release, confirmation and conformity tests for safety-critical braking control units in the railway industry
• Software Test Application & Integration: Runtime configuration of software components and libraries, validation of interfaces, configuration dependencies and component interactions
• Test Automation (FEAT Framework): Co-development and further development of an automated test framework for test execution, reporting and result analysis
• Functional Safety (SiL4, FuSi): Ensuring compliance with safety requirements, traceability and coverage as well as conformity with EN50126/28/29
• Test Automation for Communication Components: Configuration and validation of fieldbus (CAN) and Ethernet-based TCMS data communication interfaces (TRDP and CIP)
• Requirements Analysis & Shift-Left (PTC Windchill ALM): Analysis of software and system artifacts to identify gaps, ambiguities and redundancies early in the SDLC
• Test Design & Test Case Development: Derivation of test conditions and coverage strategies and implementation of data-driven test cases (DDT) including reusable test data fixtures
• CI/CD & Automation (Python, PowerShell, Jenkins, SVN): Automation of build, test and HIL deployment processes as well as integration into CI/CD pipelines
• Test Data & Configuration Management (XML): Maintenance and adjustment of XML test vectors and system configurations with automated integration into test environments
• Non-Functional Testing: Execution of performance and load tests to assess stability and system behavior
• Agile Development & Defect Management (JIRA, Confluence): Work in Scrum teams, test coordination, review of test artifacts as well as defect tracking and root-cause analysis
• Error Analysis & Debugging (CANoe, CANalyzer): Analysis of errors and message flows across multiple system levels (application to bus)
• Model-Based Analysis (UML, Enterprise Architect): Specification of SUT/SOW and support for systematic test control
• Process & Test Documentation: Creation of integration and test documentation according to internal quality and certification requirements

• Led QA and test automation for a distributed industrial IoT and data-integration platform connecting shop-floor systems with enterprise applications.
• Designed and maintained automated API and UI tests using Playwright, TypeScript, and Python, covering REST APIs, authentication, resource management, integrations, permissions, and end-to-end workflows.
• Tested distributed services, data pipelines, messaging infrastructure, containerized applications, and integrations across Kubernetes, OpenShift, Docker, and Docker Compose environments.
• Performed functional, integration, regression, endurance, resilience, load, chaos, and exploratory testing across complex distributed systems.
• Used Chaos Mesh and Toxiproxy for network fault injection, latency, packet loss, and partition scenarios to validate system resilience and failure handling.
• Automated infrastructure provisioning, configuration, and environment setup with Ansible and managed deployments using Kubernetes and Helm.
• Tested integrations with industrial protocols, messaging systems, databases, HTTP/REST APIs, and external enterprise systems using simulators, emulators, and dedicated test environments.
• Worked with MQTT, Kafka, SQL databases, InfluxDB, REST APIs, OAuth 2.0, JWT, LDAP, Active Directory, OpenLDAP, mTLS, TLS, MFA, SSO, and RBAC.
• Investigated and resolved 40+ defects across backend services, integrations, distributed components, and web applications, using AI-assisted analysis with Claude to accelerate debugging, test design, and root-cause investigation.
• Improved deployment reliability through Kubernetes/OpenShift configuration and health-check tuning and monitored distributed systems using Grafana, Prometheus, and Loki.
• Collaborated with developers and product teams on sprint planning, technical refinement, quality strategy, release testing, and continuous improvement.
• Applied AI-assisted and agentic testing approaches to expand automated coverage and identify complex edge cases.

Enterprise Agile Planning Platform

Key achievements:

• Introduced and promoted shift-left testing practices.
• Established and maintained QA metrics to track release quality and support data-driven decision-making.
• Reviewed Selenium-based automated tests, identifying coverage gaps and prioritizing improvements with the automation team.

Responsibilities:

• Managed QA activities throughout the release lifecycle, coordinating testing efforts and ensuring release readiness.
• Mentored and onboarded 10 QA engineers and fostered knowledge sharing.
• Conducted technical interviews and participated in candidate evaluation.
• Collaborated with stakeholders to improve quality practices.

• Project: Thermomix Online Mock
• Manual execution of functional tests
• Implementation of automated end-to-end tests
• Execution of regression tests and analysis of results
• Further development of the QA website server using Express.js, Handlebars and Node.js
• Further development of the test environment
• Technologies: Agile software development Scrum, Robot Framework, Python, JavaScript, Git (GitLab), VS Code, Jira, Confluence, Express.js, Handlebars, Phoenix/Elixir

Topics:

• Further development of the CRM system NKAM and technical separation of “direct” and “indirect” sales
• Redesign of the discount management area and outsourcing to another system.
• Designing numerous improvements on the wholesale side to reduce manual effort down to the level of user stories.

• Enterprise WMS customisation for Albert Heijn and EDEKA.
• Owned end-to-end test planning, automation, and performance validation for logistics automation software serving high-volume grocery warehouse operations.

• Support for the reorganization process of the GMP QA system
• Review, adaptation and restructuring of the PQR process and documentation
• Review, adaptation and restructuring of the GMP warehousing process and documentation
• Support / consulting on GMP processes (deviations / complaints / others)
• Review, adaptation and restructuring of GMP and GDP interfaces / processes

Technologies: Java 25, Selenium, Insomnia, SSO, Gitlab, Jenkins, Docker, Kubernetes, Jira, IntelliJ, Nexus, Oracle, MariaDB, SpringBoot, Grafana, Concept Board, Vue.js, OpenApi, Kotlin. Implementation, maintenance, and enhancement of automated end-to-end regression tests for UI and API interfaces. Appropriate and targeted test automation involving multiple software products, including Java-based Windows applications. Automation of business processes with Selenium, reset jobs, and DB import jobs, as well as creation of test concepts, test case descriptions, and structured defect reporting.

• Led backlog prioritization for a $90M automotive SaaS product, ensuring alignment with business objectives and customer satisfaction.
• Led customer-facing product enhancements, leveraging data-driven insights and operational analytics to improve fulfillment performance, optimize logistics processes, and deliver measurable customer value.
• Delivered measurable business impact by improving product fill rate by 10–15% through optimized order fulfillment strategies.
• Led a 12-member cross-functional team in Agile/Scrum environments to deliver high-quality product increments on time.
• Collaborated with global stakeholders, engineering teams, and business partners across US & EU environments
• Expanded OEM partner ecosystem by onboarding from 8 to 14 partners (+75%), increasing integration and platform reach.
• Delivered a feature enabling size-restricted part sales, contributing to 7.1% revenue growth and reducing OEM costs by approximately $2.68M annually.
• Managed API integrations and data interfaces by gathering requirements, defining data mappings.
• Defined and tracked OKRs focused on growth, reliability, operational efficiency, and delivery performance.
• Utilized analysis techniques to derive actionable insights from trend analysis using large datasets and support strategic decision-making.
• Conducted UAT, A/B testing, regression testing, and usability validation to ensure quality delivery and improved user experience.

Built and drove the implementation of an ISO 13485-aligned quality management system for a newly established medical-device manufacturer developing products for leading OEM customers. Led RA/QA strategy, QMS architecture, design-control setup, supplier-...