Jira Experts in Germany

• Development of an agent-based governance platform for the automated assurance of EU AI Act compliance and ODA-compliant orchestration of AI services in complex enterprise environments.

• Design and implementation of an agent-based "Mission Control" framework (Aletheia Conductor) for autonomous state monitoring and process control.

• Development of "Compliance-as-Code" (CaC) solutions based on OPA/Rego for system-wide enforcement of regulatory guardrails.

• Integration of TM Forum ODA standards (TMF630, TMF622, TMF642) to ensure interoperability and standardization.

• Building a highly available event-driven architecture using Redpanda and CloudEvents v1.0 for near-real-time event processing.

• Implementation of an audit-proof "Evidence Chain" through cryptographic linking of trace logs in preparation for automated audits.

• Tech Stack: Java 21 (Quarkus Native), TypeScript (Next.js), Redpanda (Kafka API), CloudEvents v1.0, OPA (Open Policy Agent) & Rego, TimescaleDB, ZincSearch, Redis, TM Forum ODA, Git, GitHub, Clean Code Development, Like-C4.

• Expert in the company's architecture management area

• Support for standardizing the company's IT landscape

• Further development of architecture management

• Shaping the company's business architecture

• Restructuring, administration and maintenance of all IT assets

• Support in creating a unified software asset management and CMDB

• Creation of unified document management (e-file)

• Transition of documents into a central DMS structure

• Link between architecture management and the department's internal business process management

• Support in developing strategic and tactical development plans

• Organizing communication with key stakeholders

• Support in the conception, organization and coordination of the architecture office to be built up

• Accompanying and advising the entire architecture management process

• Advising the company's business units on architectural topics and their framework conditions

• MS Office, Windows 10, VBA

• ITIL, TOGAF, PowerBi, Kanban, Scrum

• Internal agency tools

• Open Touch Conversation, Webex, wire, bdbos

• MS Sharepoint, JIRA, Confluence

• ARIS, Archimate, BPMN

Reporting and controlling with Power BI for a productive ERP system

• Analysis of ERP data and interfaces for use in Power BI dashboards
• Evaluation and migration of existing reports (e.g. Excel) to Power BI
• Development of an access rights concept for selective data access
• Documentation and training on how to use and adapt the Power BI dashboards

Label: Power BI, Excel, SelectLine ERP, Microsoft SQL, SQL Server Management Studio

• Analysis of the Riester subsidy GeVos for provider change 2.0 in the AZUR subsidy management system
• Representation of the GeVos in BPMN 2.0 with Draw.io and Adonis
• Analysis of the data sets exchanged with the life insurance policy administration system and migration to the msg data sets
• Design and mapping of the interfaces to the new msg.ZulagenVerwaltung for various Riester subsidy GeVos at data field level

• AI product development: Design of an AI-supported GRC platform to automate compliance processes.
• AI expertise: Strategic deepening in Agentic AI and GenAI as a core asset for modern IT governance
• IT interim management and strategic consulting

In-house consulting provider and driver of transformation within the group, multi-stakeholder environment and C-level.

Realignment and stabilization of a cross-functional transformation and scaling program within the group. Sharpening the target picture, priorities, and set of measures, as well as building reliable governance, planning, and steering structures. Structuring roles, responsibilities, and strategic initiatives while including AI and IT automation ideas.

• Designed program realignment and project portfolio management

• Developed strategy model and target picture for IT projects

• Structured portfolio, roadmap, and priorities

• Established governance and regular meetings

• Worked out operating model for flagship projects

• Assessed AI and automation ideas

• Clarified roles and responsibilities

• Implemented change measures

• Developed, moderated, and evaluated workshops

• Transformed 17 initiatives into a steering model

• Increased transparency and decision-making ability

• Strengthened commitment in steering

• Sharpened the operating model structurally

• Integrated three top-5 institutes

• Involved over 80% of stakeholders

• Governance

• Portfolio steering (PPM)

• Change management

• Artificial intelligence

• Workflow automation

• AI use case assessment

• Confluence

• Jira

• Stakeholder management

• Analysis, documentation, and alignment of requirements. Conducting stakeholder analyses, interviews, and workshops for requirements gathering and validation. Carrying out requirements reviews and working closely with business units and development teams.

Techniques & tools: requirements engineering, stakeholder management, workshop facilitation, system context modeling, requirements reviews, quality scenarios, Miro, Jira, Confluence

• Building a scalable nearshore IT developer hub (Croatia, Czech Republic, Poland) as an independent company using a BOT model (Build – Operate – Transfer)
• Identifying, selecting, and managing full-service agencies; introducing governance and control mechanisms including KPIs, SLAs, and regular service reviews
• Creating and reviewing data processing agreements and framework contracts in coordination with Legal & Compliance; integrating regulatory requirements (including KRITIS) into process design
• Advising on cloud-vs.-on-premise strategies, data storage, and authorization concepts; supporting procurement with tendering and vendor evaluations
• Change management and process harmonization between internal teams and nearshore partners; reporting to management board, CFO, and CIO

Result: Scalable IT developer hub with an audit-proof governance model, lower operating costs, and faster product development.

• Analysis, structuring, and prioritization of complex business and stakeholder requirements for a business-critical limit and risk system.
• Translation of business requirements into backlog items, user stories, acceptance criteria, and end-to-end scenarios.
• Facilitation of structured workshops and refinements with business, development, and QA to clarify complex issues and derive actionable product and system requirements.
• Optimization of requirements, testing, and quality processes, including automation, data quality, and CI/CD-related workflows.
• Discovery and evaluation of AI/GenAI use cases in terms of user and business value, data basis, feasibility, and potential capability impact.

• Proactive support of management in business field development & innovation management

• New development of a suite of business applications for analyzing valuation, P&L, and market price risk data

• Automation of all internal and external business and work processes

• Development of AI-based and AI-supported ETL processes as well as data analysis

• Business use-case development

• Business and work process optimization

• Enterprise architecture management

• Sales data analysis and forecasting as well as capture

• Inventory management & reordering

• Supplier management and communication

• Customs processing & clearance

• Shipping handling & warehouse coordination

• Interface management

• Technologies used: Microsoft Office 365, Microsoft Teams, JTL-Wawi, JTL-WMS, OTTO Partner Connect (OPC), Amazon Seller Central, DHL Global Forwarding, Jira, Draw.IO, Java (8,17,21,25), Jenkins, SonarQube, Git, Gitea, Spring Boot, Spring Batch, Vaadin, H2, PostgreSQL, Docker, Local LLMs, Postman, JasperSoft Studio, JasperReports

Due to the steady growth of the customer organization and the associated increase in the number of projects in a wide range of areas, including IT/digitalization, sales and organizational development, and controlling, the demands on the projects are increasing. Projects are often started but not implemented within the planned time frame, resources are not clearly assigned, and the business value is not clearly demonstrated. The goal of the assignment as Interim Head of PMO is to further develop and embed an existing project organization from the CDO area at management level. It is important that the governance is pragmatic, easy to understand, and simple to apply in daily project work. The tasks and roles are to be defined, embedded in the organization, and this strategic PMO is also to be supported by an IT solution. This solution is to be selected and introduced. In addition, all ongoing projects are to be gradually transferred into PMO governance and project control is to be centralized.

• Goal: Development and optimization of loyalty and CRM measures for a leading e-commerce platform
• Solution: Identification of promising users, increase in engagement, and long-term retention to drive revenue growth
• Definition of local CRM direct communication for specific segments
• Translation of research insights into actionable recommendations
• Planning and implementation of CRM campaigns in close collaboration with marketing and product teams
• Identification of optimization potential in direct communication
• Collaboration with external agencies on creative solutions, prototyping, and UAT
• Measurement and reporting of key KPIs

Nationwide service provider for occupational medicine, occupational safety, and health management with a focus on prevention, health, and digital transformation.

• Role: Responsible for building and further developing professional project portfolio management in the area of Digital Transformation & Data. Steering and supporting strategic IT and transformation projects as well as supporting the introduction and establishment of project management standards, methods, and governance structures.

Focus areas:

• Build-up and further development of IT project portfolio management
• Analysis and structuring of business and technical requirements
• Steering and coordination of cross-functional IT initiatives
• Stakeholder management at business, management, and service provider level
• Introduction and further development of project management methods and tools (including Jira, Confluence, MS Planner)
• Preparation of decision bases, target visions, and implementation concepts in the context of digital transformation
• Steering and coordination of transformation, digitalization, and organizational projects
• Preparation of decision papers and management documents for steering committees
• Running workshops and stakeholder management with business units and IT teams
• Definition of requirements for dashboards, reporting, and KPI steering
• Support in the project Wissenskompass (requirements analysis and MVP concept)
• Analysis and evaluation of AI support options in knowledge management
• Investigation of AI use cases to improve knowledge provision and use
• Consideration of AI requirements as part of the Wissenskompass concept
• Coordination with strategic business units on the further development of project management standards
• Introduction, configuration, and training of Microsoft Planner to support project and task management
• Conducting user training and supporting employees in the introduction of new ways of working and tools

• As part of the project, the further development of the identity management system was driven forward. This included a comprehensive refactoring of the interfaces to the connected target systems. In addition, several special systems were successfully connected to the IAM to ensure end-to-end identity and authorization management.
• Technical design and solution proposals for IAM system development
• Requirements analysis and requirements management (IREB, BABOK)
• Alignment of the strategy with the future target architecture (TOGAF)
• Prototyping of solutions
• Documentation of requirements (Innovator)
• Analysis and documentation of requirements and creation of process models (UML, BPMN, ArchiMate)
• Modeling of requirements and system functionalities (OOA/OOD, UML)
• Further development of interfaces (SOAP, REST)
• Carrying out architecture reviews