Confluence Experts in Germany

Background Construction of the Super-FRS, a research facility over 200 meters long for the separation of atomic nuclei. Quality tasks had largely been delegated to work package owners, work package leaders, assembly leads and production planning; the required quality expertise and coordinated implementation needed further development.

Responsibility Responsible for Quality Control from incoming goods through NCR and problem-solving management to quality handover for Commissioning. Further developed the quality skills of operational leads; coordinated closely with GSI quality colleagues for development and Supply Chain Management.

Actions Defined quality milestones, inspection requirements and inspection procedures with the responsible functions and supported their implementation. Managed deviations at component and assembly interfaces that only became apparent during installation through NCR and problem-solving management; coordinated and followed up on technical clarification, corrective actions and verifiable quality records.

Result Strengthened quality expertise and independent quality practices within operational functions; established clear inspection requirements and NCR procedures. Ensured quality-assured assembly within the project scope and helped shape the quality culture. Assignment expected to end early in October/November 2026 as part of project-wide budget consolidation.

• Redesign of the company’s BI infrastructure: replacement of a fragmented landscape of manually maintained Excel solutions and CSV imports with a centralized Power BI environment using a unified data model as the company-wide single source of truth
• Consolidation of previously isolated reporting logic in a central semantic model – elimination of redundant files, manual data transfers and inconsistent metrics across departments
• Forecasting & Planning: Design and implementation of company-wide liquidity planning in Power BI – from business logic to a fully automated, data-source-driven planning model replacing the previous manual Excel process; enabling rolling forecasts and continuously up-to-date cash flow transparency for management
• Optimization of existing Power BI dashboards in terms of performance, structure and analytical value using an AI-native approach
• Analysis and improvement of the data model, including data quality analyses, data cleansing and consistent modeling using Star Schema, DAX and Power Query
• Incident & Anomaly Analysis: Identification, investigation and explanation of data anomalies, including root-cause analysis and specific recommendations for action
• AI Solution Architecture: Connecting Business Central and Power BI to LangDock via MCP (Model Context Protocol) for AI-supported data usage
• Development of a historical data layer as a basis for trend and time-series analyses
• AI-supported automation: Design and development of AI skills, agents, loops and processes for the automated analysis and interpretation of reports
• Automated reporting workflow: Setup of scheduled, automated email delivery of AI-generated analyses and recommendations to stakeholders
• Gathering and documentation of business requirements and coordination with business departments and IT as part of requirements engineering / product owner activities
• Breaking down overall requirements into clearly defined work packages and tasks
• Definition, prioritization and management of milestones throughout the entire project lifecycle

Tools: POWER BI, M365, Copilot Studio, MIRO, Microsoft Business Central, Microsoft Fabric, Claude AI, ChatGPT, LangDock, MS VS Code

• Launched a new digital product in the Chinese market as part of a global growth strategy.

• Served as the link and coordinating interface between central product management, local Chinese teams and international stakeholders.

• Managed the overall program to coordinate complex digital projects.

• Successfully launched a digital product in China (including successful certification for the Chinese market).

• Balanced local requirements with global priorities while taking tax and regulatory requirements into account.

• Introduced a new way of working to improve collaboration and coordination across locations.

• Developed and implemented a scaling strategy for the digital business model in China.

• Used Jira, Confluence, Miro, Scrum, Agile ways of working, SAFe.

• Project language: English.

• Merging several systems, consulting for SAP Finance / Controlling overall, FI/CO, DRC, F2R, R2R, incoming and outgoing invoice mapping and target postings of contracts and BP from source systems. CAMt53, creation of the technical concept for the migration of various business areas, creation of migration templates and FMD Files, support with data migration, consolidations and data entry, test management for the SAP part, test support, training of end users in all FI and CO areas, FI-AA

• Conducted security assessments for supplier qualification, business unit onboarding, and ongoing reviews of service providers and partners (Ongoing Assurance).
• Assessed technical and organizational measures (TOMs) against GDPR and information security requirements.
• Handled security reviews and approval processes in the Global Approval Navigator (OneTrust).
• Advised business units and IT on information security, security requirements, and risk-appropriate measures.
• Supported the development of SOC/SIEM processes and tools as part of the ISMS in line with ISO/IEC 27001.
• Analyzed cyber threats and coordinated security objectives and measures to address Security Findings with the SOC team.
• Monitored and assessed current security advisories and security-related metrics (KPIs).
• Reviewed, assessed risks, and approved exception requests (Security Exceptions).
• Independently analyzed and handled Security Events and supported the handling of security incidents.
• Planned and supported awareness initiatives to strengthen security awareness.
• Created, implemented, and reviewed information security policies and standards.
• Conducted protection needs analyses and gap assessments to identify security gaps and risk deviations.
• Defined and reviewed technical and organizational risk treatment measures.
• Advised on Third Party Governance with consideration of DORA, ISO/IEC 27001, ISO/IEC 27005, ISO/IEC 42001, and BCM in line with ISO 22301.

• Founder of CheironX: AI-supported GRC management (ISO 27001, BSI IT-Grundschutz, TISAX, DORA)
• Strategic focus on Agentic AI and GenAI for modern IT Governance, Risk & Compliance Management
• IT interim management and strategic consulting

Agile Transformation: introducing agile principles and transforming traditional IT departments into Scrum and Kanban teams

IT Operating Model: redesigning the IT organization and introducing modern delivery structures and roles

Flight Levels: building up Flight Levels practices within IT to align strategy, coordination and operational execution

Leadership & Coaching: recruiting Agile Coaches and coaching Scrum Masters and IT leaders

ERP Operations: acting as Interim Product Owner for the existing ERP landscape and ensuring business continuity

ERP Transformation: reorganizing and supporting the ERP migration as a Project Manager; Phase 1 (financial accounting) live since October 2025

Operational Core (ERP): establishing dedicated teams for ERP Support, Feature Development, and ERP Migration

Modern Workplace: initiating the transition towards a Microsoft 365-based cloud workplace environment

Integration: establishing a dedicated team to drive integration and connectivity initiatives

Warehouse Operations: building a cross-functional team to support logistics and warehouse-related capabilities

Maintenance & Operations (M&O): introducing a dedicated team for system engineering, security, stable operations and continuous improvement

AI Initiatives: identifying and promoting practical Artificial Intelligence use cases across the IT department

As Interim Head of IT for a German medium-sized industrial distributor, I am responsible for 31 IT employees and lead the digital and organizational transformation, reporting directly to executive leadership. I took over an IT department with almost no basic structures – no clear roles, processes, documentation or ticket system – and with significant technical debt that tied up most of its capacity. Introduced agile principles and ways of working in the IT organization and transformed the traditionally structured IT department into cross-functional Scrum and Kanban teams focused on transparency, collaboration, and customer value delivery.

Redesigned the entire IT organization by establishing a modern operating model, introducing new roles such as Product Owner, Scrum Master and Solution Architect and strengthening the organization through strategic hiring and targeted capability development. Recruited and onboarded Agile Coaches to accelerate the transformation and personally managed and coached Scrum Masters as well as IT department leaders to foster servant leadership, self-management and a culture of continuous improvement.

Aligned IT-internal planning across eight teams to three Flight Levels based on Klaus Leopold (strategy, coordination, team), laying the foundation for later company-wide portfolio management. Consolidated the backlog of more than 10 workstreams and prioritized it by business value and cost of delay. Introduced a ticketing system to increase transparency and enable data-driven decision-making, flow-based work management, and greater accountability at all levels.

Established and supported multiple cross-functional teams, including the Operational Core (ERP) domain with dedicated streams for Support, Feature Development and ERP Migration, as well as teams responsible for Warehouse Operations, Maintenance & Operations (M&O) including system engineering and security, Modern Workplace, Data Quality and integration initiatives. Worked closely with Agile Coaches to support team development, remove impediments, and continuously improve delivery effectiveness.

Acted as Interim Product Owner for the operation and enhancement of the existing ERP landscape while supporting the ERP migration as a Project Manager. Reorganized the project organization and had the already negotiated contract with the implementation partner realigned with a focus on approach and overall responsibility; Phase 1 (financial accounting) has been live since October 2025. Collaborated with the selected implementation partner to design and establish the project organization and target operating model for the ERP transformation, introducing agile delivery structures and ways of working. Facilitated the alignment between business, IT and the external vendor and played a key role in negotiating the contractual framework and delivery model to ensure a sustainable foundation for the transformation program.

Initiated the strategic modernization of the workplace environment through the adoption of Microsoft 365 cloud capabilities, establishing the foundation for enhanced collaboration, scalability and future digital services.

Launched AI initiatives to identify practical business use cases and promote the responsible adoption of Artificial Intelligence across the IT department. Encouraged self-management and empowered teams to take ownership of decisions, delivery and continuous improvement.

Project: Digital Sovereignty – Toll Collect

Workshop: Digital Sovereignty Recognize dependencies, reduce risks, remain capable of acting

Format

• One-day practical seminar

Target group

• Executive management
• IT managers
• Data protection officers
• Compliance functions

Content and objectives

• Systematic analysis of digital dependencies
• Assessment of legal and operational risks
• Development of a concrete plan to increase digital sovereignty
• Mapping of the entire IT infrastructure by participants
• Identification of critical dependencies on non-European providers
• Creation of a prioritized risk matrix based on:
• GDPR
• NIS2
• EU AI Act
• Joint development of options for action – from a hybrid model to complete migration to European solutions
• Development of an individual sovereignty roadmap with:
• Responsibilities
• Milestones
• Budget framework

Agenda

• Preliminary self-assessment (current infrastructure)
• Digital sovereignty? Nothing but an illusion
• Digital sovereignty 2026 – Germany’s dangerous dependency in focus
• Digital sovereignty & open source
• What is digital sovereignty?
• Three questions raised by digital sovereignty
• Reflection: Digital sovereignty in your own life
• Why is digital sovereignty existential now?
• Practical examples of digital sovereignty
• Schleswig-Holstein initiative
• Benefits of digital sovereignty for your company
• Assessing strategy options (cost-benefit matrix)
• Sovereign provider? 10 questions
• What does digital sovereignty specifically mean for your company?
• How do you shape digital sovereignty?
• Digital sovereignty and psychological safety
• Psychological safety: The key to high-performing teams
• Why psychological safety in your company?
• Benefits of psychological safety
• Invitation to group work: PsySafety Check (PS-C)
• The “Braintrust” experiment
• Creating a risk matrix
• Creating a roadmap & project plan
• European alternatives to US Big Tech
• 10-point plans:
• NIS2
• EU AI Act
• GDPR
• ISO 27001

• Creating concepts and architecture for domain integration (SEAT into the VW structure)
• Domain trusts and administration
• Operation and administration of Windows 2022/ 2025 servers and domains
• Domain restructuring
• GPO and SG editing and migration
• DNS restructuring and migration

Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMWare vSphere, Hyper-V, Powershell, Jira, MS Office 365,), SCCM, VSAN Fileservices, Approximately 800 servers, 400 users

• Instructor for an AZAV-certified AI training program for working professionals; designed in February 2026, with five cohorts each running for one month from March 2026
• Designed and created all modules and learning materials
• Topics: AI fundamentals, prompting, use cases in communication, analysis, and processes, agents and workflows, the EU AI Act, and GDPR
• Taught small groups of 3 to 9 participants from different professional fields and levels of seniority
• Provided individual learning support throughout each course
• Result: completed five cohorts with around 500 hours of live instruction

Project content / Description of services:

• Management and coordination of all new-build areas in the assigned region to ensure completion on time

• Responsibility for network planning, budget calculation, and budget approval for optimal resource planning in the construction process

• Cross-project management of service providers for the efficient implementation of joint construction or connection of new-build areas

• Preparation, tendering, and awarding of contracts within budget limits

• Ensuring material supply for smooth joint construction

• Management of fiber-optic expansion and provision of data lines; densification

• Stakeholder management

• Introduction and setup of Kanban board, including maintenance

• End-to-end rollout management

• Escalation management

• Service provider management

• Construction monitoring and management of construction schedules

• Preparation and tracking of project plans and Gantt charts

• Risk management

• Claim management and project recalculations

• Problem and incident management

• Change management

• Capex and Opex control and monitoring

• Contract management and change order management

• Conclusion of lease, purchase, or rental agreements for the development of required properties or lines

• Technical collaboration with construction managers and service providers within the construction projects to ensure the timely completion of new-build areas

• Definition of requirements, categorization, and prioritization, including monitoring and follow-up in accordance with the project plan

• Preparation and delivery of presentations for various management levels

• Preparation and creation of decision papers

• Forecast

• Establishment of project “back to green” post-installation and densification

Environment: MS Office, MS Teams, SAP; SharePoint, Jira, Confluence, Bizagi. GBGS, PowerBI, TKI, Flash Kanban

• Extension of a Swing-based UI for recording Security Restricted Articles during baggage screening.
• Introduction of a new workflow for recording Deboarding Events.
• Extension of the reporting system for Security Restricted Articles and Deboarding Events.
• Implementation using JBoss Wildfly, PostgreSQL, spring-boot 3.x, Java 8/21, Swing, JSF, JAX-RS/Resteasy, Docker, Maven, Kiro.

• Expansion of the competence portfolio to include AI-driven marketing & chatbot integration
• Design and development of several intelligent chatbots (Steno, UChat, ManyChat, GHL) for MeditationSoul.org and Physio Point for automated promotion of workshops, retreats, and online courses
• Experience with social media automation tools and AI content tools (e.g., ChatGPT, Gamma, HeyGen)
• Creation of automations with n8n for marketing and CRM processes (lead nurturing, event promotion, funnel flows)
• Combining creative brand communication and AI-supported automation to increase efficiency and personalization in digital marketing campaigns

Project – Evaluation and development of databases for a new product line for a measuring equipment manufacturer

• Current-state analysis
• Requirements analysis of the data storage layer
• Writing benchmark tests
• Design of the new database schema
• Database migrations
• Development of audit logging and Part11
• Creation of backup and recovery concepts
• Design of the persistence layer API
• Writing unit tests
• Creating requirements in Azure

Tools: C#, Visual Studio 2022, Azure DevOps, SonarQube, Git, RestSharp, WebServer, PostgreSQL, MS SQL, SQLite, MinIO, Podman, Docker, DataGrip, SQL Management Studio, HeidiDB, pgAdmin