Deepshikha M.-Salesforce Consultant

Check rate
Experience
Salesforce Consultant
IBS Technology
- Gather and translate business requirements into user stories, functional concepts, and scalable Salesforce solutions
- Configure Salesforce (Flows, security settings, objects, automation, reports & dashboards) to optimize business processes
- Plan and carry out data migration strategies (from legacy systems to Salesforce), including field mapping, duplicate cleanup, and validation
- Design and support integrations between Salesforce and third-party/ERP systems (API-based data synchronization, middleware coordination)
- Manage project delivery: sprint planning, regular meetings, backlog maintenance, and stakeholder communication with clients in Germany, the UK, and the USA
- Conduct UAT and release testing based on user stories; deploy and configure AppExchange apps
- Deliver admin/end-user training; work within the agile Scrum framework
Training and Learning Strategist
Kiwings Services Pvt Ltd
- Identify business challenges and skills gaps, and develop learning strategies to improve performance.
- Design and deliver over 30 targeted training programs focused on customer retention, process efficiency, and KPI improvement.
Manager - Business Excellence
Madura Fashion and Lifestyle (MFL)
- Designed a system for brand competitor analysis and KPI tracking, enabling informed data analysis and reporting for strategic decisions.
- Designed and optimized workflows across more than 14 core functions and defined over 35 key Control and Result KPIs for better performance tracking.
- Drove company-wide process standardization by introducing a comprehensive Business Excellence framework across more than 10 business areas.
Internal Lean Consultant – Kaizen Promotion Office
Gokaldas Exports
- Improved efficiency and reduced costs by leading over 40 Kaizen and process improvement projects; strengthened skills in solution implementation
- Promoted system adoption and continuous improvement by training over 250 employees in Six Sigma and Lean methods
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Fashion, Retail, Manufacturing, Information Technology, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Business Intelligence, Marketing, Human Resources, Project Management, Operations, and Information Technology.
Summary
Salesforce Consultant with hands-on experience delivering end-to-end CRM solutions in an agile environment; quick to learn IBS Technology’s in-house Salesforce products (Baucore, SalesExt, SpecifiQ) and implement them for several clients in parallel. Experienced in gathering requirements, translating business needs into user stories, and configuring Salesforce (Flows, Security, Reports, Lightning Apps) – with increasing use of AI tools to speed up configuration and deployment. Skilled at working with clients, training key users and admins, and encouraging user adoption. Combines a strong background in business process optimization with technical Salesforce expertise to deliver scalable, user-focused solutions.
Skills
Technical Skills
- Ai-Assisted Development & Deployment (Vs Code, Claude Code, Salesforce Cli, Ai Coding Agents)
- User & Access Management (Profiles, Roles, Permissions, Sharing Rules)
- Data Management & Quality (Import, Export, Data Loader, Duplicate Cleanup)
- Security Configuration (Owd, Field-Level Security, Role Hierarchy)
- Reports & Dashboards (Custom Reports, Insights)
- Automation (Flows, Approval Processes, Validation Rules, Formulas, Assignment Rules, Auto-Response)
- Customization (Objects, Fields, Layouts, Record Types, Lightning Apps)
- Sandbox Deployments, Testing, And Release Support
- Appexchange Apps, Basic Integrations, And System Configuration
Professional Skills
- Requirements Analysis & Stakeholder Communication
- Key User & Admin Training, Documentation & User Adoption
- Agile/Scrum Collaboration (Jira, Confluence, Sprint Planning)
- Analytical Problem-Solving & Process Improvement
- Proactive, Adaptable Team Player | Ms 365, Google Workspace, Slack
Languages
Education
National Institute of Fashion Technology
M.Tech · Apparel Production Technologies and Techniques · India
Certifications & licenses
Salesforce Consultant
Digital Career Institute DCI GmbH
certificate in Level B2
Digital Career Institute DCI GmbH
German Language Course
Volkshochschule (VHS), Berlin
Administrator
Agentforce Specialist
Business Analyst
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Deepshikha is based in Blankenfelde-Mahlow, Germany and can operate in on-site, hybrid, and remote work models.
Deepshikha speaks the following languages: English (Advanced), German (Intermediate).
Deepshikha has at least 11 years of experience. During this time, Deepshikha has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 3 years and 8 months. Note that Deepshikha may not have shared all experience and actually has more experience.
Based on recent experience, Deepshikha would be well-suited for roles such as: Salesforce Consultant, Training and Learning Strategist, Manager - Business Excellence.
Deepshikha's most recent position is Salesforce Consultant at IBS Technology.
In recent years, Deepshikha has worked for IBS Technology.
Deepshikha is most experienced in industries like Fashion, Retail, and Manufacturing. Deepshikha also has some experience in Information Technology and Professional Services.
Deepshikha is most experienced in business areas like Business Intelligence, Marketing, and Human Resources. Deepshikha also has some experience in Project Management, Operations, and Information Technology.
Deepshikha has recently worked in industries like Information Technology and Professional Services.
Deepshikha has recently worked in business areas like Information Technology and Project Management.
Deepshikha holds a Master in Apparel Production Technologies and Techniques from National Institute of Fashion Technology.
Deepshikha has 7 certificates. Among them, these include: Salesforce Consultant, certificate in Level B2, and German Language Course.
Deepshikha is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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