William (Quốc Phong) Nguyen-Senior/Lead Business Analyst & AI Workflow Consultant | Requirements Engineering | BI | Workflow Automation | Claude Code
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Experience
Senior Business Analyst/Requirements Engineer
Finanzen.Net/Finanzen.Zero
- Analysis of complex business processes and end-to-end user journeys in digital product and platform environments
- Gathering, structuring, and prioritizing business and technical requirements (Functional / Non-Functional Requirements)
- Translating business goals into actionable requirements, user stories, and acceptance criteria
- Conducting stakeholder interviews, workshops, and reviews with business teams, IT, UX, and management
- Creating and maintaining requirement artifacts (BRD, FRD, user stories, process models, decision papers)
- Ensuring consistency between business needs, technical implementation, and product vision
- Close collaboration with development teams to clarify business questions during implementation
- Support with impact analyses (A/B tests), change requests, and scope management
- Quality assurance of implemented requirements including acceptance criteria and business testing
- Advising on the further development of product strategy and roadmap structure
- Prioritizing backlog items based on business value
- Defining and sharpening product goals, KPIs, MVP definition, and other success metrics
- Evaluating new features, tools, and initiatives from a user and business perspective
- Facilitating decision-making between business, product, and technology
- Supporting go-to-market considerations and product positioning
- Sparring partner for product and stakeholder decisions at management level
- Dashboard creation, data modeling, BI report administration, and data analysis in Power BI
AI-Automation Consultant
Horvath & Partner GmbH
- Analysis of ongoing customer projects (goals, scope, pain points, maturity level)
- Derivation of suitable successor solutions based on defined solution clusters
- Structured explanation of the business value for each cross-selling recommendation
- Development of a rule-based decision and prioritization model
- Creation of clearly worded, sales-oriented arguments (trusted advisor logic)
- Building reusable templates, meta-prompts, and decision logics
- Quality assurance in terms of consistency, relevance, and feasibility
- Close coordination with project management, sales, and management
- Dynamics CRM triggers and email automation through Follow-Up Solutions
Product Owner Frontend
German Bank
- Frontend lead business analyst for implementing the Payback feature in the banking app
- Design and modeling of processes (chargeback, return, payout, system communication, etc.)
- API coordination and alignment
- Stakeholder management with IT, business teams, and backend
- Roadmapping, backlog management, release planning
- Testing and documentation
- Requirements management and requirements analysis
- Coordination and business/technical alignment with business, system, and data teams
- Tools: Confluence, JIRA, Figma, Miro, draw.io
Business Consultant & Market Analyst
OCOTEN Engineering
- Project management and stakeholder management
- Market entry analysis for Southeast Asia for electric scooters (sourcing and sales)
- Creation of a KPI dashboard for company management (HR and financial data)
- Development of a modular tool to quantify a market entry ranking
- Price and scenario analysis
- Tools: MS Office, Power BI
BI Consultant (Data & Business Analyst & BI Developer)
Otto Klumpp GmbH
- Project management and stakeholder management for QlikSense in cooperation with Studicon
- Data modeling
- Dashboard creation and visualization
- Data analysis (HR, sales, financial, and production data)
- Data administration and management for QlikSense
- Coaching end users
- Creating requirements
- Tools: Oracle SQL Developer, QlikSense, ABAS, Microsoft SQL, BAPTECH, PROSES
Instructor
DATASMART POINT
- Teaching and training in AI and machine learning
- Training in Power BI
- Training in business analytics and data analytics
- Training in statistics
- Training in data interfaces and data collection
- Training in databases (SQL and NoSQL)
- Data analysis and visualization with Python and Excel
- Tools: Power BI, Excel, Python, Postgres, SQLite
Data Coach / Data Analyst
Hanseatic Statistics
- Coaching and support for students and professors in statistical data analyses
- Scripting data analyses
- Code review
- Concept development for statistical papers
- Interpretation of statistical results
- Support for clients in medicine, business, psychology, and social sciences
- Tools: R, SPSS Statistics, Jamovi, JASP, Python
Management Consultant
Growth Levers Consulting GmbH / Growth Levers VN
- Market research and market analysis for Babynation/MATIDA
- Rollout of an e-contract system (Viettel)
- Support and acquisition of partners and freelancers
- Building an accounting structure and guideline
- Competitive analysis
- Business case analysis
- Translation and intercultural consulting
- Networking in Vietnam's tech hub and medical hubs
- Founding planning, organization, and administration of a Vietnamese entity
- Tools: MS Office, Google Office/Analytics, Facebook Ads, Power BI
Senior/Lead Business & Data Analyst
Deutsche Kreditbank AG
- Lead Business Analyst for deposit protection reporting and data migration
- Data enrichment of the access layer for deposit protection reports
- Lead Business Analyst for integrating securities data from WP-Dynamic into Abacus
- Creating HGB and IFRS reports from WP-Dynamic for securities
- Lead Business Analyst for resolution processing (Valuation Data Set)
- Development of SQL reports based on Own-Funds Exposure
- Implementation and support for the transformation of Abacus reporting
- Data mapping and data analysis of various source systems into the DWH
- Financial and business analysis of requirements for implementation
- Debugging, business and technical testing of implementations
- Advising the Finance-Tech team on solutions in finance, regulation, and reporting
- Data migration of accounting into BayernLB's SAP accounting system
- Development of a Python script to detect and report incorrect postings
- Automated data analysis and reporting of new account notifications
- Project organization, user stories, case analysis, stakeholder analysis
- Stakeholder management as well as business and technical alignment with business, system, and data teams
- Testing and documentation
- Tools: Oracle, AB Initio BRE, OSPlus, Access, Oracle SQL Developer, MS Power BI, SAP Power Designer, MicroStrategy, RStudio, WP-Dynamics, WP-Bilanz, JIRA, Confluence, Microsoft Visual Studio Code, Python
Associate - Financial Services (Risk Banking/Trading & Treasury)
KPMG
- Mapping and data analysis of input data from various source systems for the simulation of NII and Delta-NII (DZ Bank)
- Building a SQL-based data quality framework for the IRRBB database
- Business testing of technical implementation projects and data migrations
- Development of SQL reporting macros and dashboards, as well as training of users
- Support in the design and implementation of an Economic Risk Capital Model for residential mortgage loans (bootstrapping and Monte Carlo simulation) (Commerzbank AG)
- Creation of an automated document overview structure
- Data analysis, validation, and evaluation of LCR effects from the Abacus system (Commerzbank AG)
- Tools: MS Office, Oracle SQL Developer, Squirrel, Notepad++, JIRA, Tableau, Murex, VBA, MS Power BI
International Strategy Consultant
Dreberis GmbH
- Market entry projects for infrastructure, water/wastewater management, education, Industry 4.0, and smart city projects in Eastern Europe
- Market research and market analysis
- Project documentation
- Management consulting on the regulations of the individual target countries
- Coordination of business trips and meetings with potential partner companies
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Professional Services, Education, Information Technology, Manufacturing, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Business Intelligence, Finance, Product Development, Project Management, and Research and Development.
Skills
Oracle Sql Developer
Eikon Reuters
Squirrel Sql
Osplus
Morning Star Direct
Sap Powerdesigner
Msci Esg-Manager
Jira/Confluence
Ab Initio (Bre+Mhub)
Qliksense
Sap Dw Cloud
Gitbash/Github
Sapbw4/Hana
Anaconda
Spyder Ide
Jupyter Notebook
Microsoft Power Bi
Pyspark
Tableau
Rstudio
Pycharm
Microsoft Vs Code
Wp-Dynamic
Mongodb
Microsoft Sql Server
Redshift (Amazon)
Openai
Chatgpt
Microsoft Copilot
Big Query (Google)
Dbt
Miro
Figma
Sql
Python
Excel
R
Power Query
Dax
Power Pivot
Nosql
Qlik-Scripting
Languages
Education
Vilnius Universitetas
Master – Erasmus program, Erasmus program – „Strategic Business Management & Finance“ · Strategic Business Management & Finance · Lithuania
Brandenburgische Universität Cottbus-Senftenberg
Master of Science, M.Sc. in Business Administration – specialization: „Investment & Finance“ and „Market-oriented · Business Administration · Cottbus, Germany
Universita Politecnica delle Marche
Bachelor – Erasmus program, Erasmus program – „International Business & Communication“ · International Business & Communication · Ancona, Italy
Certifications & licenses
Stock Exchange License (BHV)
Real Estate Agent (IHK)
PowerBI – Microsoft Certification – PL300
Certificate in Intercultural Competencies
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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