Michael Kremser-Salesforce & SAPUI5 Expert
Check rate
Experience
Salesforce Architect
- Acting as the architect for the entire Service Cloud
- Translating functional requirements into user stories
- Technical design of service processes (After Sales, Complaint, Return Order, Email-to-Case, Case Routing, Sharing)
- Designed and implemented data models for service processes
- Bidirectional integration with SAP S/4HANA for service processes
- Conducted solution design reviews across the team (Service & Sales)
- Led consultants in sprints, supporting junior consultants
- Deployed with Git and SFDX (CI/CD), trained juniors (naming conventions, quality gate, flows)
- Supported and advised administrators (security, releases, bugs)
- Key-user training for rollout countries (Switzerland, Sweden)
- Developed LWC, flows (screen, record-triggered, platform event), APEX callouts, batch jobs
- Proof of concepts (knowledge base, entitlement, omnichannel)
- Test setup, execution, and bug analysis of implementations
Salesforce Senior Consultant
- Analyzed integration of two heterogeneous systems (Salesforce Sales Cloud & SAP CPQ)
- Designed a best-practice integration approach using iFrame (UI mashup)
- Acted as interface between international SAP CPQ consultants and business unit
- Designed bidirectional data exchange between Salesforce and SAP CPQ
- Configured Connected App + SSO for secure communication, Visualforce page for embedding
- Implemented the opportunity-to-quote process using Salesforce Flows
- Proof of concept for Salesforce Maps territory planning: design, implementation, workshops with sales managers
- Identified functional and technical gaps, provided feedback to the Salesforce product team
Salesforce Senior Consultant / SPOC / Proxy Product Owner
- Single point of contact for all Salesforce topics (technical, functional, organizational)
- (Proxy) product owner responsibilities including backlog prioritization
- Implemented a conference management function in Salesforce
- Conducted a structured discovery phase to analyze inconsistent master data from legacy systems (CRM, Excel, Outlook)
- Data cleansing & migration of on-premise data to Salesforce
- Actively involved end users in design decisions
- Implemented standard Salesforce features for email communication and feedback management
- Key-user training, Outlook integration, Salesforce data modeling
Salesforce Developer / Technical Salesforce Lead (SAP Integration)
- Designed processes for seamless interaction between Salesforce Sales Cloud and SAP Marketing Cloud
- Implemented bidirectional integration between Salesforce and SAP Marketing Cloud
- Developed APEX triggers, configured platform events and Connected App
- Served as technical and functional interface between Salesforce and SAP consultants
- Supported and implemented SAP iFlows on SAP BTP, configured OData services
- Performed error analysis and bug fixing
Salesforce Senior Consultant
- Designed a technical solution for partner search (Salesforce <> middleware <> web)
- Developed daily APEX jobs to calculate partner status (product mix, incentive sales)
- Extended the partner status data model, APEX triggers for status determination
- Technical interface between Salesforce, Java middleware, and frontend
- Configured scratch orgs, Connected App, and integration user (security)
- Implemented a Lightning Web Component (LWC) for partner search
- Created reports on partner status
Salesforce Consultant
- Support of the product backlog, consulting on clearly defined user stories for the service area
- Conducting workshops for requirements analysis
- (Pre-)analysis of the technical feasibility of user stories
- Effort estimation of requirements and cost/benefit comparison
- Review of solution designs from external Salesforce consultants
- Test creation and execution (smoke tests, regression tests)
- Status reporting, sprint reviews, validation of change requests
- End user training for the service area
SAP Fiori / SAPUI5 Senior Consultant
- Analysis, validation, and gathering of requirements with stakeholders
- Advising the SAP CRM architect on SAPUI5 technology
- Implementation of a digital signature function (GDPR compliant)
- Development of custom OData services with ABAP Objects (CRUD)
- Extension of standard OData services and the SAP CRM data model
- Creation of PFCG roles, configuration of the SAP Fiori launchpad
- Extension of the SAP Fiori app (custom routing, views, fragments, controllers)
- App deployment (pull requests, transport requests)
- Critical go-live at a trade fair with high CEO visibility, technical support
SAP Fiori / SAPUI5 Senior Consultant
- Analysis, validation, and gathering of requirements with stakeholders
- Prototyping (mock-ups) with SAP Build
- Implementation of a custom SAPUI5 app for product training
- Implementation of custom OData services with ABAP Objects (CRUD)
- Creation of PFCG roles, configuration of the SAP Fiori launchpad and OData service catalog
- Extension of the SAP CRM data model
- Testing of the SAPUI5 app, deployment (pull requests, transport requests)
- Go-live support
SAP Fiori Consultant
- Analysis, validation, and gathering of requirements with stakeholders
- Implementation of a GDPR feature in a standard SAP Fiori app
- Embedding Google Maps in a standard SAP Fiori app
- Extension of standard Fiori apps (Accounts, Contacts, Opportunity) with custom routing, views, fragments, controllers
- Extension of standard OData services with ABAP Objects
- Creation of PFCG roles, extension of the SAP Fiori launchpad
- Configuration of the OData service catalog and SAP Fiori apps
- Extension of the SAP CRM data model, testing, deployment
SAPUI5 / SAP OData Consultant
- Advising technical stakeholders (SAP ERP consultant, frontend web developer) on SAPUI5 architecture
- Analysis, validation, and gathering of requirements for quality measures (root cause analysis, 5 Why)
- Implementation of a custom SAPUI5 app for Ishikawa diagrams
- Development of the Ishikawa diagram with native HTML, JavaScript, and CSS
- Implementation of custom OData services with ABAP Objects
- Extension of the SAP ERP data model and function modules for scalability
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Customer Service, Quality Assurance, and Product Development.
Summary
I am a Salesforce expert with over 10 years of consulting experience – from technical implementation to strategic architecture. With industry knowledge and a holistic understanding of architecture, I deliver independent solution approaches from requirement engineering and solution design to rollout and user enablement – always focusing on scalability and long-term value. My earlier experience as an SAPUI5 consultant brings solid know-how in frontend development and API integration – the ability to fully understand complex system landscapes and seamlessly integrate Salesforce into existing system environments.
Skills
Personal Strengths
- Quality-Minded
- Results-Oriented
- Very Reliable
- Authentic
- Hands-On Mentality
- Empathetic
Competencies – Expert
- Error Analysis & Debugging
- Requirement Engineering
- Flow Solution Design
- Salesforce Configuration
- Solution Review
- Apex
- Bpmn
- Webservices (Rest, Soap)
- Sap Fiori
- Sapui5
- Sharing & Visibility
- Sfdx
- Salesforce Architecture
- Datamodelling
- Bridge Business & Technology
Competencies – Senior
- Coordinating Development Teams
- Key User Training
- Abap Oo
- Ci/Cd
- Sap Odata
- Integration (Platform Events, Callouts)
- Migration
- Lwc
- Html
- Javascript
- Css
- Sap Business Technology Platform
- Scrum / Kanban
Competencies – Junior
- Pre-Sales
- Node.Js
- Ai (Claude, N8n)
Languages
Education
Augsburg University of Applied Sciences
Bachelor of Science · Business Information Systems · Augsburg, Germany
Certifications & licenses
salesforce
Service Cloud
salesforce
App Builder
Salesforce
salesforce
salesforce
Process Automation
salesforce
Sales Cloud
salesforce
Service Cloud
salesforce
salesforce
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Michael is based in Holzkirchen, Germany and can operate in on-site, hybrid, and remote work models.
Michael speaks the following languages: German (Native), English (Advanced).
Michael has at least 6 years of experience. During this time, Michael has worked in at least 8 different roles. The average length of individual experience is 1 year and 8 months. Note that Michael may not have shared all experience and actually has more experience.
Based on recent experience, Michael would be well-suited for roles such as: Salesforce Architect, Salesforce Senior Consultant, Salesforce Senior Consultant / SPOC / Proxy Product Owner.
Michael's most recent position is Salesforce Architect.
Michael is most experienced in industries like Professional Services and Information Technology.
Michael is most experienced in business areas like Information Technology, Customer Service, and Quality Assurance. Michael also has some experience in Product Development.
Michael has recently worked in industries like Professional Services and Information Technology.
Michael has recently worked in business areas like Information Technology and Customer Service.
Michael holds a Bachelor in Business Information Systems from Augsburg University of Applied Sciences.
Michael has 9 certificates. Among them, these include: Platform Developer I, Service Cloud, and App Builder.
The availability of Michael needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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