Michael Kremser - Salesforce & SAPUI5 Expert

Q: Where is Michael based?

Michael is based in Holzkirchen, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Michael speak?

Michael speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Michael have?

Michael has at least 6 years of experience. During this time, Michael has worked in at least 8 different roles . The average length of individual experience is 1 year and 8 months . Note that Michael may not have shared all experience and actually has more experience.

Q: What is Michael's latest experience?

Michael's most recent position is Salesforce Architect .

Q: Which industries is Michael most experienced in?

Michael is most experienced in industries like Professional Services and Information Technology .

Q: Which business areas is Michael most experienced in?

Michael is most experienced in business areas like Information Technology , Customer Service , and Quality Assurance . Michael also has some experience in Product Development .

Q: Which industries has Michael worked in recently?

Michael has recently worked in industries like Professional Services and Information Technology .

Q: Which business areas has Michael worked in recently?

Michael has recently worked in business areas like Information Technology , Customer Service , and Quality Assurance .

Q: What is Michael's education?

Michael holds a Bachelor in Business Information Systems from Augsburg University of Applied Sciences .

Recommended expert

Holzkirchen, Germany

Experience

Apr 2022 - Dec 2025

3 years 9 months

Salesforce Architect

Acting as the architect for the entire Service Cloud
Translating functional requirements into user stories
Technical design of service processes (After Sales, Complaint, Return Order, Email-to-Case, Case Routing, Sharing)
Designed and implemented data models for service processes
Bidirectional integration with SAP S/4HANA for service processes
Conducted solution design reviews across the team (Service & Sales)
Led consultants in sprints, supporting junior consultants
Deployed with Git and SFDX (CI/CD), trained juniors (naming conventions, quality gate, flows)
Supported and advised administrators (security, releases, bugs)
Key-user training for rollout countries (Switzerland, Sweden)
Developed LWC, flows (screen, record-triggered, platform event), APEX callouts, batch jobs
Proof of concepts (knowledge base, entitlement, omnichannel)
Test setup, execution, and bug analysis of implementations

Apr 2022 - Dec 2022

9 months

Salesforce Senior Consultant

Analyzed integration of two heterogeneous systems (Salesforce Sales Cloud & SAP CPQ)
Designed a best-practice integration approach using iFrame (UI mashup)
Acted as interface between international SAP CPQ consultants and business unit
Designed bidirectional data exchange between Salesforce and SAP CPQ
Configured Connected App + SSO for secure communication, Visualforce page for embedding
Implemented the opportunity-to-quote process using Salesforce Flows
Proof of concept for Salesforce Maps territory planning: design, implementation, workshops with sales managers
Identified functional and technical gaps, provided feedback to the Salesforce product team

Nov 2021 - Mar 2022

5 months

Salesforce Senior Consultant / SPOC / Proxy Product Owner

Single point of contact for all Salesforce topics (technical, functional, organizational)
(Proxy) product owner responsibilities including backlog prioritization
Implemented a conference management function in Salesforce
Conducted a structured discovery phase to analyze inconsistent master data from legacy systems (CRM, Excel, Outlook)
Data cleansing & migration of on-premise data to Salesforce
Actively involved end users in design decisions
Implemented standard Salesforce features for email communication and feedback management
Key-user training, Outlook integration, Salesforce data modeling

Aug 2021 - Dec 2021

5 months

Salesforce Developer / Technical Salesforce Lead (SAP Integration)

Designed processes for seamless interaction between Salesforce Sales Cloud and SAP Marketing Cloud
Implemented bidirectional integration between Salesforce and SAP Marketing Cloud
Developed APEX triggers, configured platform events and Connected App
Served as technical and functional interface between Salesforce and SAP consultants
Supported and implemented SAP iFlows on SAP BTP, configured OData services
Performed error analysis and bug fixing

May 2021 - Jan 2022

9 months

Salesforce Senior Consultant

Designed a technical solution for partner search (Salesforce <> middleware <> web)
Developed daily APEX jobs to calculate partner status (product mix, incentive sales)
Extended the partner status data model, APEX triggers for status determination
Technical interface between Salesforce, Java middleware, and frontend
Configured scratch orgs, Connected App, and integration user (security)
Implemented a Lightning Web Component (LWC) for partner search
Created reports on partner status

Sep 2020 - May 2021

9 months

Salesforce Consultant

Support of the product backlog, consulting on clearly defined user stories for the service area
Conducting workshops for requirements analysis
(Pre-)analysis of the technical feasibility of user stories
Effort estimation of requirements and cost/benefit comparison
Review of solution designs from external Salesforce consultants
Test creation and execution (smoke tests, regression tests)
Status reporting, sprint reviews, validation of change requests
End user training for the service area

Jul 2020 - Sep 2020

3 months

SAP Fiori / SAPUI5 Senior Consultant

Analysis, validation, and gathering of requirements with stakeholders
Advising the SAP CRM architect on SAPUI5 technology
Implementation of a digital signature function (GDPR compliant)
Development of custom OData services with ABAP Objects (CRUD)
Extension of standard OData services and the SAP CRM data model
Creation of PFCG roles, configuration of the SAP Fiori launchpad
Extension of the SAP Fiori app (custom routing, views, fragments, controllers)
App deployment (pull requests, transport requests)
Critical go-live at a trade fair with high CEO visibility, technical support

May 2019 - Aug 2019

4 months

SAP Fiori / SAPUI5 Senior Consultant

Analysis, validation, and gathering of requirements with stakeholders
Prototyping (mock-ups) with SAP Build
Implementation of a custom SAPUI5 app for product training
Implementation of custom OData services with ABAP Objects (CRUD)
Creation of PFCG roles, configuration of the SAP Fiori launchpad and OData service catalog
Extension of the SAP CRM data model
Testing of the SAPUI5 app, deployment (pull requests, transport requests)
Go-live support

Aug 2018 - Apr 2019

9 months

SAP Fiori Consultant

Analysis, validation, and gathering of requirements with stakeholders
Implementation of a GDPR feature in a standard SAP Fiori app
Embedding Google Maps in a standard SAP Fiori app
Extension of standard Fiori apps (Accounts, Contacts, Opportunity) with custom routing, views, fragments, controllers
Extension of standard OData services with ABAP Objects
Creation of PFCG roles, extension of the SAP Fiori launchpad
Configuration of the OData service catalog and SAP Fiori apps
Extension of the SAP CRM data model, testing, deployment

Aug 2018 - Dec 2018

5 months

SAPUI5 / SAP OData Consultant

Advising technical stakeholders (SAP ERP consultant, frontend web developer) on SAPUI5 architecture
Analysis, validation, and gathering of requirements for quality measures (root cause analysis, 5 Why)
Implementation of a custom SAPUI5 app for Ishikawa diagrams
Development of the Ishikawa diagram with native HTML, JavaScript, and CSS
Implementation of custom OData services with ABAP Objects
Extension of the SAP ERP data model and function modules for scalability

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services and Information Technology.

Professional Services

Information Technology

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Customer Service, Quality Assurance, and Product Development.

Information Technology

Customer Service

Quality Assurance

Product Development

Summary

I am a Salesforce expert with over 10 years of consulting experience – from technical implementation to strategic architecture. With industry knowledge and a holistic understanding of architecture, I deliver independent solution approaches from requirement engineering and solution design to rollout and user enablement – always focusing on scalability and long-term value. My earlier experience as an SAPUI5 consultant brings solid know-how in frontend development and API integration – the ability to fully understand complex system landscapes and seamlessly integrate Salesforce into existing system environments.

Skills

Personal Strengths

Quality-minded
Results-oriented
Very Reliable
Authentic
Hands-on Mentality
Empathetic

Competencies – Expert

Error Analysis & Debugging
Requirement Engineering
Flow Solution Design
Salesforce Configuration
Solution Review
Apex
Bpmn
Webservices (Rest, Soap)
Sap Fiori
Sapui5
Sharing & Visibility
Sfdx
Salesforce Architecture
Datamodelling
Bridge Business & Technology

Competencies – Senior

Coordinating Development Teams
Key User Training
Abap Oo
Ci/cd
Sap Odata
Integration (Platform Events, Callouts)
Migration
Lwc
Html
Javascript
Css
Sap Business Technology Platform
Scrum / Kanban

Competencies – Junior

Pre-sales
Node.js
Ai (Claude, N8n)

Languages

German

Native

English

Advanced

Education

Oct 2011 - Jun 2016

Augsburg University of Applied Sciences

Bachelor of Science · Business Information Systems · Augsburg, Germany

Certifications & licenses

Platform Developer I

salesforce

Service Cloud

salesforce

App Builder

Salesforce

Application Architect

salesforce

Data Architect

salesforce

Process Automation

salesforce

Sales Cloud

salesforce

Service Cloud

salesforce

Sharing & Visibility Architect

salesforce

Statistics

Experience

Total positions 10

Experience in Professional Services 5 y

Avg length 9 m

Longest experience 3 y 8 m

Expertise

Recent roles Salesforce Architect, Salesforce Senior Consultant, Salesforce Senior Consultant / SPOC / Proxy Product Owner

Main industries Professional Services, Information Technology

Main business areas Information Technology, Customer Service, Quality Assurance

Qualifications

Highest degree Bachelor

Certifications earned 9

Profile

Created

April 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Michael based?

Michael is based in Holzkirchen, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Michael speak?

Michael speaks the following languages: German (Native), English (Advanced).

How many years of experience does Michael have?

Michael has at least 6 years of experience. During this time, Michael has worked in at least 8 different roles. The average length of individual experience is 1 year and 8 months. Note that Michael may not have shared all experience and actually has more experience.

What roles would Michael be best suited for?

Based on recent experience, Michael would be well-suited for roles such as: Salesforce Architect, Salesforce Senior Consultant, Salesforce Senior Consultant / SPOC / Proxy Product Owner.

What is Michael's latest experience?

Michael's most recent position is Salesforce Architect.

Which industries is Michael most experienced in?

Michael is most experienced in industries like Professional Services and Information Technology.

Which business areas is Michael most experienced in?

Michael is most experienced in business areas like Information Technology, Customer Service, and Quality Assurance. Michael also has some experience in Product Development.

Which industries has Michael worked in recently?

Michael has recently worked in industries like Professional Services and Information Technology.

Which business areas has Michael worked in recently?

Michael has recently worked in business areas like Information Technology, Customer Service, and Quality Assurance.

What is Michael's education?

Michael holds a Bachelor in Business Information Systems from Augsburg University of Applied Sciences.

Does Michael have any certificates?

Michael has 9 certificates. Among them, these include: Platform Developer I, Service Cloud, and App Builder.

What is the availability of Michael?

Michael will be available part-time from June 2026.

What is the rate of Michael?

Michael's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.