Michael K.-Salesforce & SAPUI5 Expert

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Experience
Salesforce Architect
- Responsible as architect for the entire Service Cloud
- Technical translation of business requirements into User Stories
- Technical design of service processes (After Sales, Complaint, Return Order, Email-to-Case, Case Routing, Sharing)
- Designed and implemented data models for service processes
- Bidirectional integration with SAP S/4HANA for service processes
- Solution Design Reviews across the entire team (Service & Sales)
- Functional leadership of consultants in the sprints, support for junior consultants
- Deployment with Git and SFDX (CI/CD), training of juniors (Naming Conventions, Quality Gate, Flows)
- Support and consulting for administrators (Security, Releases, Bugs)
- Key-user training for rollout countries (Switzerland, Sweden)
- Development of LWC, Flows (Screen, Record-Triggered, Platform Event), APEX Callouts, Batch Jobs
- Proof of Concepts (Knowledge Base, Entitlement, Omnichannel)
- Test setup, execution, and bug analysis of implementations
Salesforce Senior Consultant
- Analysis of the integration of two heterogeneous systems (Salesforce Sales Cloud & SAP CPQ)
- Design of a best-practice integration approach using an iFrame (UI Mashup)
- Interface between international SAP CPQ consultants and the business department
- Design of bidirectional data exchange between Salesforce and SAP CPQ
- Connected App + SSO for secure communication, Visualforce Page for Embedding
- Implementation of the Opportunity-to-Quote process using Salesforce Flows
- POC for Salesforce Maps Territory Planning: design, implementation, workshops with Sales Managers
- Identification of functional and technical gaps, feedback to the Salesforce Product Team
Salesforce Senior Consultant / SPOC / Proxy Product Owner
- Single Point of Contact for all Salesforce topics (technical, functional, organizational)
- (Proxy) Product Owner responsibility including backlog prioritization
- Implementation of a conference management function in Salesforce
- Structured discovery phase to analyze inconsistent master data from legacy systems (CRM, Excel, Outlook)
- Data cleansing & migration of on-premise data to Salesforce
- Active involvement of end users in design decisions
- Implementation of standard Salesforce functions for email communication and feedback management
- Key-user training, Outlook integration, Salesforce data modeling
Salesforce Developer / Technical Salesforce Lead (SAP Integration)
- Design of processes for seamless interaction between Salesforce Sales Cloud and SAP Marketing Cloud
- Implementation of bidirectional integration between Salesforce and SAP Marketing Cloud
- Development of APEX Triggers, configuration of Platform Events and Connected App
- Technical and functional interface between Salesforce and SAP consultants
- Support and implementation of SAP iFlows on SAP BTP, configuration of OData services
- Error analysis and bug fixing
Salesforce Senior Consultant
- Design of a technical solution for partner search (Salesforce <> Middleware <> Web)
- Development of daily APEX Jobs to calculate partner status (product mix, premium sales)
- Expansion of the partner status data model, APEX Trigger for status determination
- Technical interface between Salesforce, Java middleware, and frontend
- Configuration of Scratch Orgs, Connected App, and Integration User (Security)
- Implementation of a Lightning Web Component (LWC) for partner search
- Creation of reports on partner status
Salesforce Consultant
- Support for Product Backlogs, consultation on clearly defined User Stories for the Service area
- Conducting workshops for requirements analysis
- (Preliminary) analysis of the technical feasibility of User Stories
- Estimation of requirements and cost-benefit comparison
- Review of the Solution Designs created by external Salesforce consultants
- Test creation and execution (Smoke Tests, Regression Tests)
- Status reporting, Sprint Reviews, validation of Change Requests
- End-user training for the Service area
SAP Fiori / SAPUI5 Senior Consultant
- Analysis, validation and documentation of requirements with stakeholders
- Advising the SAP CRM Architect on SAPUI5 technology
- Implementation of a digital signature function (GDPR-compliant)
- Development of Custom OData Services with ABAP Objects (CRUD)
- Extension of the Standard OData Services and the SAP CRM data model
- Creation of PFCG roles, configuration of SAP Fiori Launchpads
- Extension of the SAP Fiori App (Custom Routing, Views, Fragments, Controller)
- Deployment of the apps (Pull Requests, Transport Requests)
- Critical Go-Live at a trade fair with high CEO visibility, technical support
SAP Fiori / SAPUI5 Senior Consultant
- Analysis, validation and documentation of requirements with stakeholders
- Prototyping (Mock-Ups) with SAP Build
- Implementation of a Custom SAPUI5 App for product training
- Implementation of Custom OData Services with ABAP Objects (CRUD)
- Creation of PFCG roles, configuration of SAP Fiori Launchpads and OData Service Catalogs
- Extension of the SAP CRM data model
- Testing of the SAPUI5 App, deployment (Pull Requests, Transport Requests)
- Go-Live support
SAP Fiori Consultant
- Analysis, validation and documentation of requirements with stakeholders
- Implementation of a GDPR function in a Standard SAP Fiori App
- Integration of Google Maps into a Standard SAP Fiori App
- Extension of the Standard Fiori Apps (Accounts, Contacts, Opportunity) with Custom Routing, Views, Fragments, Controller
- Extension of Standard OData Services with ABAP Objects
- Creation of PFCG roles, extension of SAP Fiori Launchpads
- Configuration of the OData Service Catalog and SAP Fiori Apps
- Extension of the SAP CRM data model, testing, deployment
SAPUI5 / SAP OData Consultant
- Advising technical stakeholders (SAP ERP Consultant, Frontend Web Developer) on SAPUI5 architecture
- Analysis, validation and documentation of requirements for quality measures (Root Cause Analysis, 5Why)
- Implementation of a Custom SAPUI5 App for Ishikawa diagrams
- Development of the Ishikawa diagram using native HTML, JavaScript and CSS
- Implementation of Custom OData Services with ABAP Objects
- Extension of the SAP ERP data model and Function Modules for scalability
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Customer Service, Quality Assurance, and Product Development.
Summary
I am a Salesforce expert with over 10 years of consulting experience – from technical implementation to strategic architecture. With industry knowledge and a holistic understanding of architecture, I deliver independent solutions from requirement engineering and solution design through to rollout and user enablement – always with a focus on scalability and long-term value. My previous experience as an SAPUI5 Consultant gives me in-depth expertise in frontend development and API integration – the ability to understand complex system landscapes holistically and seamlessly integrate Salesforce into existing system environments.
Skills
Personal Strengths
- Quality-Conscious
- Results-Oriented
- Very Reliable
- Authentic
- Hands-On Mentality
- Empathetic
Competencies – Expert
- Error Analysis & Debugging
- Requirement Engineering
- Flow Solution Design
- Salesforce Configuration
- Solution Review
- Apex
- Bpmn
- Webservices (Rest, Soap)
- Sap Fiori
- Sapui5
- Sharing & Visibility
- Sfdx
- Salesforce Architecture
- Datamodelling
- Bridge Business & Technology
Competencies – Senior
- Coordination Of Development Teams
- Key User Training
- Abap Oo
- Ci/Cd
- Sap Odata
- Integration (Platform Events, Callouts)
- Migration
- Lwc
- Html
- Javascript
- Css
- Sap Business Technology Platform
- Scrum / Kanban
Competencies – Junior
- Pre-Sales
- Node.Js
- Ai (Claude, N8n)
Languages
Education
Technische Hochschule Augsburg
Bachelor of Science · Business Information Systems · Augsburg, Germany
Certifications & licenses
salesforce
Service Cloud
salesforce
App Builder
Salesforce
salesforce
salesforce
Process Automation
salesforce
Sales Cloud
salesforce
Service Cloud
salesforce
salesforce
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Michael is based in Holzkirchen, Germany and can operate in on-site, hybrid, and remote work models.
Michael speaks the following languages: German (Native), English (Advanced).
Michael has at least 6 years of experience. During this time, Michael has worked in at least 8 different roles. The average length of individual experience is 1 year and 8 months. Note that Michael may not have shared all experience and actually has more experience.
Based on recent experience, Michael would be well-suited for roles such as: Salesforce Architect, Salesforce Senior Consultant, Salesforce Senior Consultant / SPOC / Proxy Product Owner.
Michael's most recent position is Salesforce Architect.
Michael is most experienced in industries like Professional Services and Information Technology.
Michael is most experienced in business areas like Information Technology, Customer Service, and Quality Assurance. Michael also has some experience in Product Development.
Michael has recently worked in industries like Professional Services and Information Technology.
Michael has recently worked in business areas like Information Technology and Customer Service.
Michael holds a Bachelor in Business Information Systems from Technische Hochschule Augsburg.
Michael has 9 certificates. Among them, these include: Platform Developer I, Service Cloud, and App Builder.
Michael is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 16 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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