Carl-Friedrich L.-Founder & Managing Director
Check rate
Experience
Rollout Project Manager / Multi-project Management / Project Lead / Program Manager
GlasfaserPlus
Project content / Description of services:
Management and coordination of all new development areas in the assigned region to ensure completion on time
Responsibility for network planning, budget calculation, and budget approval for optimal resource planning during the construction process
Cross-project management of service providers for the efficient implementation of joint installation or connection of new development areas
Preparation, tendering, and awarding of contracts within budget limits
Ensuring the supply of materials for smooth joint installation
Management of fiber optic expansion and provision of data lines; densification
Stakeholder management
Introduction and setup of Kanban board, including maintenance
End-to-end rollout management
Escalation management
Service provider management
Construction monitoring and management of construction schedules
Preparation and tracking of project plans and Gantt charts
Risk management
Claim management and project recalculations
Problem and incident management
Change management
Capex and Opex control and monitoring
Contract management and change order management
Conclusion of lease, purchase, or land lease agreements for the development of required properties or lines
Professional collaboration with construction managers and service providers within construction projects to ensure the timely completion of new development areas
Definition of requirements, categorization, and prioritization, including monitoring and follow-up according to the project plan
Preparation and delivery of presentations for various management levels
Preparation and creation of decision papers
Forecast
Establishment of project “back to green” post-installation and densification
Environment: MS Office, MS Teams, SAP; SharePoint, Jira, Confluence, Bizagi. GBGS, PowerBI, TKI, Flash Kanban
Senior Rollout Project Manager / Multi-project Management / Project Lead
1&1 Versatel / ZDF, NDR, Kaufland
Project content / Description of services:
Driving project management topics, tracking, and monitoring
Management of fiber optic expansion and provision of data lines
Stakeholder management
End-to-end rollout management
Escalation management
Service provider management
Overall responsibility for the implementation of media services
Preparation and tracking of project plans and Gantt charts
Risk management
Development of the field service concept and rollout preparation
Rollout monitoring
Preparation and handover to operations and field service
Member of the Steering Board
Claim management and project recalculations
Capex and Opex control and monitoring
Problem and incident management
Change management
Contract management and change order management
Review of operating manuals, operating concepts, and security concepts
Preparation and delivery of presentations for various management levels
Definition of requirements, categorization, and prioritization, including monitoring and follow-up according to the project plan
Preparation and creation of decision papers
Customer environment: Media, television, and retail
Environment: MS Office, MS Teams, SAP; SharePoint, Salesforce, MS Project, Visio, Jira, Confluence, FNT Command, Kanban, PowerBI
Senior Consultant
TransnetBW GmbH
Project content / Description of services:
- Definition and categorization of requirements for operational documentation
- Revision of operating manuals
Senior Consultant
Stromnetz Berlin GmbH formerly Vattenfall GmbH
Project content / Description of services:
- Definition and categorization of requirements for operational documentation
- Tender support
- Preparation of specifications
- Preparation of tender documents
- Preparation of evaluation matrices
Senior Consultant
TenneT
Project content / Description of services:
- Tender support
- Preparation of specifications
- Preparation of tender documents
- Preparation of evaluation matrices
Transition Manager / Program Manager / Project Manager
Deutsches Zentrum für Luft- und Raumfahrt
Project content / scope of services:
- Project management as part of a transition project, including coordination and monitoring of the implementation of activities related to the service adjustment
- Ensuring customer-provided services: SLA reporting and tool adjustments
- Transfer of service delivery (server operations) to a 3trd-Party service provider
- Acceptance of the agreed services, change and risk management
- Project planning and project controlling
- Supporting the transfer of the Service Desk and data center services to another provider
- Planning the operational handover
- Problem and incident management
- Change management
Environment: MS Office, MS Teams, SharePoint, Omnitracker
Provider Manager / Service Management
KFW Bankengruppe
Project content / scope of services:
- Responsibility for managing and monitoring the print services outsourced to providers and ensuring proper service delivery, taking the bank's requirements into account
- First escalation point for print services
- Active monitoring and proactive management of SLAs and costs, as well as regular reporting to the Product Owner Print
- Management of functional service provider meetings. Setting up, documenting, moderating and following up on open items
- Operational and coordinating support for urgent service issues
- Problem and incident management
- Change management
Environment: MS Office, MS Teams, SAP; SharePoint, HP Service Manager
Provider Manager
Landesbank Hessen-Thüringen - Helaba
Project content / scope of services:
- Independent preparation and support of negotiations for framework agreements, annexes and SLAs in outsourcing projects
- Contract management
- Conducting risk analyses
- Requests for proposals, monitoring contract periods and, where applicable, termination
- Monitoring reporting and reporting obligations, as well as reviewing them
- Financial management
- Management of information security risks
- Coordination of IT governance meetings
- Management reports and presentations
- Change management
- Evaluation for determining key figures
- Knowledge of the regulatory requirements of the financial sector, especially KWG and MaRisk as well as EU-DSGVO, BA-IT, Dora
Environment: MS Office, MS Teams; SAP
Subproject Manager: TransIT – Network Work Package
TransnetBW GmbH
Project content / scope of services:
- Drive project progress
- Involve subject matter experts in preparing results
- Create the content framework for the project team in the form of work packages
- Distribute clear work packages to the subproject team
- Report subproject status
- Identify and address resource requirements in the subproject
- Create and manage change requests for the respective subproject
- Document and report subproject-specific risks
- Prepare decision papers
- Troubleshooting, escalation responsibility
- Project Manager: Transition to operations
- Ensure proper operations
Environment: MS Office, MS Teams, Jira, Confluence
Service / Provider Manager / Project Manager
Bundesdruckerei
Project content / scope of services:
- Design and responsible implementation of service-related contracts, as well as identifying optimization potential as part of nationwide digitalization projects (OZG – Online Access Act – implementation)
- Responsibility for introducing the crisis preparedness list “ELEFAND”
- Coordination with authorities and the Federal Foreign Office
- Designing and developing Service Level Agreements as part of offer management
- Business development as part of the project
- Escalation management as part of service and operations
- Agile project management as part of the Service & Operations subproject
- Problem and incident management
- Change management
- Management of DevOps teams, developers and external service providers
- Customer support and management as part of the project, including contract controlling
- Participation in and execution of committee work (Steering Boards)
- Service and operations management and responsibility
Environment: MS Office, MS Teams, Jira, Confluence, SAP, Zoom, ArcGIS
Transition Manager / Project Manager
Hamburger Hafen
Project content / Scope of services:
- Transition Manager/Project Lead in the area of transition of IMAC service provider / Service Desk
- Transfer of operations from the current IMAC service provider to a new service provider
- Transfer of the internal Service Desk to a new service provider
- Consulting / planning / organization / support for the migration of the Service Desk to an external service provider
- Process optimization in the current ticketing system
- Preparation of a migration concept
- Preparation of project planning
- Review of tender documents
- Definition of service boundaries and required cooperation
- Contract review / contract analysis
- Establishment of reporting for the monthly SLA evaluation
- Establishment of communication structures in service and operations
- Design of provider management
- Management of the project and the executing units (internal/external)
- Problem and incident management
- Change management
Environment: MS Office, MS Teams, Cherwell, Jira, Confluence
Provider Manager
Finanz Informatik Technologie Service
Project content / Scope of services:
- Responsibility for advising business units regarding external service providers
- Review of business unit requirements regarding order processing, onward transfer and BAIT
- Preparation of contract documents with providers
- Management and execution of operational control steps
- Risk management
- Business Continuity Management
- Preparation of planned reports and ad-hoc reports
- Management of information security risks
- Review of tender documents
- Definition of service boundaries and required cooperation
- Contract review / contract analysis
- Problem and incident management
- Change management
- Team member for the “Introduction of ServiceNow” in the company
- Knowledge of regulatory requirements in the financial sector, particularly KWG and MaRisk as well as EU-DSGVO, BA-IT
Environment: SAP, ServiceNow, MS Office
Multiproject Manager / Project Manager
Bitmarck
Project management “Get Well”
“Refresh & Update of customer environments (SW [Citrix, Windows], if applicable HW)”
- Stabilization of operations and consolidation of individual customers
- Assessment of the urgency of individual customer environments
- Determination of the sequence based on urgency
- Management of customer-by-customer processing
- Resource planning for employees and required hardware
- Review of tender documents and quotations
- Definition of service boundaries and required cooperation
- Contract review / contract analysis
Process optimization “ITSM - Monitoring - Automation”
- Volume management & resource planning
- Communication as part of service delivery
- Development of supporting measures
Project planning and coordination
- Planning and coordination of server updates
- Terminal Server
- SQL Server
- Exchange Server
Environment: ITSM, Sharepoint, Citrix, AD, Exchange
Multiproject Manager / Project Manager
Deutsche Telekom / T-Systems
Project content / Scope of services:
- ITIL-based project management in the IT/telecommunications and ICT solutions areas
- BID Management
- Claim Management and project post-calculations
- Contract management and change order management
- Preparation of project calculations, Pricing
- Preparation of project post-calculations, project controlling
- Process and organizational modeling
- Cost and contract analysis (forecast management) SAP SD, MM, CO
- Capex and Opex management and monitoring
- Establishment of SLA monitoring and reporting
- KPI monitoring and tracking
- Problem and incident management
- Change management, release management
- Resource management / control
- Escalation management
- Provider control / management
- Planning, management and coordination of national and international deployments in the WAN environment
- Planning and management of SD-WAN and WAN migrations, nationally and internationally
- Plan – build – run of international WAN migrations with several providers/MSPs
- Sub-project management for Service Delivery Management in the ALL-IP project
- Coordination of the implementation of SIP trunk solutions
Environment: LAN, WAN, Copper and fiber optic topologies, ISDN, DSL SHDSL, ADSL, VDSL, SD-WAN, Datex P, Datex J, Mobile / 3G, LTE, 5G, All-IP, FTTH, FTTx, radio relay, MPLS, Cisco, SAP, ServiceNow, MS Office, Kanban, Jira, Confluence
Lead Service Delivery Manager (National / International)
Schaeffler / Continental
Telecommunications
National / International Lead Service Delivery Manager
- Service Delivery Manager – Service Management
- Claim Management and project post-calculations
- Preparation of project post-calculations, project controlling
- Process and organizational modeling
- Cost and contract analysis (forecast management) SAP SD, MM, CO
- Establishment of SLA monitoring and reporting
- Change management, release management, incident management
- Resource management / control
- Escalation management
- Claims management
- Review of tender documents and quotations
- Definition of service boundaries and required cooperation
- Contract review / contract analysis
- Capex and Opex management and monitoring
- Planning and management of SD-WAN and WAN migrations, nationally and internationally
- Plan – build – run of international WAN migrations with several providers
- Planning, management and coordination of national and international deployments
Lead Service Delivery Manager / Transition Management
Unicredit: Desktop Services / Managed Services (Rollout, IMAC, Break&Fix, Maintenance, Warehousing)
Project content / Service description:
- Service Delivery Manager – Service Management, provider coordination / management
- Transition Management – takeover of services from Unisys
- Claim management and project recalculations
- Coordination of internal and external service providers
- Preparation of project recalculations, project controlling
- Process and organizational modeling
- Service desk coaching, service desk process optimization
- Transition / transformation management
- Cost and contract analysis (forecast management) SAP SD, MM, CO
- Transfer of transition into operations
- Establishment of SLA monitoring and reporting
- Problem and incident management
- Change management
- Resource management / control
- Escalation management
- Review of tender documents and offers
- Definition of service boundaries and cooperation obligations
- Contract review / contract analysis
- Capex and Opex management and monitoring
- Project responsibility for printer rollout (approx. 3000 printers) (service provider management, escalation management, forecasting, invoicing)
Environment: HPSM, HPAM, ODS, Sharepoint
Service Delivery Manager / Consultant / Subproject Manager
Deutsche Telekom/T-Systems for Siemens, Siemens SBT, FSC, NSN, Bosch, BWI, various
Project content / Service description:
- Service Delivery Manager – Service Management, provider coordination / management
- Transition Management
- Business Analyst – assessment of cost cases, business cases and calculations
- Preparation of project recalculations, project controlling
- Process and organizational modeling
- Transition / transformation management
- Change management, release management, incident management
- Resource management / control
- Rollout management in the WAN environment
- Cost and contract analysis (forecast management) SAP SD, MM, CO / Capex/Opex
- Introduction and further development of order and change management processes
- Contract management and contract amendment management
- Project planning and execution
- Monitoring and design of conversion and new construction measures in the LAN and WAN environment
- Planning and management of SD-WAN and WAN migrations, nationally and internationally
- Plan – build – run, for international WAN migrations with several providers/MSPs
- Definition of OLA/SLAs, KPIs
- Review of tender documents and offers
- Contract review / contract analysis
- Core member of BID team – calculation, upstream service controlling, preparation of target price calculations, price matrix, benchmarking
Environment: LAN, WAN, copper, fiber, ISDN, (x)DSL, Datex P, Datex J, All-IP, Cisco, SD-WAN
Carve-Out Project Manager (logical network separation in the telecommunications environment, nationally and internationally)
Deutsche Telekom/T-Systems, major customers from the manufacturing sector – Siemens, Siemens SBT, FSC, NSN, Bosch, BWI, various
Project content / Service description:
- Planning and management of service delivery in Time / Quality / Costs
- Optimization and management of total production costs (at order and customer level)
- Process and organizational modeling
- Change management, release management
- Incident management
- Resource management / control
- Commissioning of internal / external suppliers including order processing
- Transition Management
- Review of tender documents and offers
- Definition of service boundaries and cooperation obligations
- Contract review / contract analysis
- Responsibility for order management and controlling (internal and external)
- Task force responsibility and escalation management
Trainer, Coach – Service Management, Multiplicator, Transition Management, Team Lead
IT-Services Hungary
Project content / Service description:
- Process and organizational modeling
- Project planning and execution
- Definition of OLA/SLAs, KPIs
- Training, coaching, conducting workshops
- Introduction of incident and change management processes
- Process and interface definition for order management, change management
- Change Advisory Board
- Change management, release management
- Incident management
- Resource management / control
- Review of tender documents and offers
- Definition of service boundaries and cooperation obligations
- Contract review / contract analysis
- Establishment of a service delivery management support team
Operations Coordinator / Service Delivery Manager
Deutsche Telekom AG/ T-Systems International
Team lead for 8 employees
Project content / Service description:
- Project responsibility for transferring rollout processes into operational processes
- Operations coordination “Provision of WAN connections in the national and international environment
- Planning and management of WAN migrations, nationally and internationally
- Ensuring regular operations for the on-time delivery of goods and services for the provision of WAN connections
- Overall responsibility for the cost-conscious implementation and fulfillment of customer orders
- Problem, complaint and escalation management
- Change management, release management
- Incident management
- Resource management / control
- Quality management
- Review, acceptance and independent completion of customer orders, including contract analysis and delegation of work packages
- Coordination / monitoring of new service points, hard changes, soft changes, moves, cancellations and accounts
- Technical consulting
- Review of tender documents and offers
- Definition of service boundaries and cooperation obligations
- Contract review / contract analysis
- Responsible for compliance with the SLA`s and tracking of customer orders
- Maintenance of internal and customer-side records SAP SD, MM, CO
- Member of the project for contract result calculation and contract analysis / Capex/Opex
- Multiplicator for various customer-owned tools and applications
Founder & Managing Director
MCG GmbH
Acquisition and establishment of my own GmbH
Managing Partner
MCG GmbH
Managing Director and responsible for the portfolio of projects within and outside MCG GmbH.
Project Manager (Provider Steering/Management)
MVG GmbH
Team leadership
Consultant
Fujitsu Services
Project Manager
Generali Versicherungs AG
Team leadership
Project Manager (Provider Steering/Management)
Infineon AG
Team leadership
Project Manager
Landeshauptstadt München
Team leadership
Consultant
Sinius GmbH
Consultant & Project Manager (Provider Steering/Management)
CNI GmbH
Leadership of 25 employees; profit/loss responsibility; €5 M contribution margin
Consultant (Partner Contract)
Obtree Technologies Germany GmbH
Consultant & Project Manager
ITCOM International AG
Senior Project Manager, Consultant, Service Manager, Business Analyst
Since 2000, working as a freelance Senior Project Manager, Consultant, Service Manager, and Business Analyst
As part of project management: Taking over the coordination, management, and monitoring of all required activities and their documentation, as well as reporting to the respective clients. Ensuring execution according to schedule and quality requirements within the specified budget, proven adherence to strategic goals, and coaching of employees and customers.
Key areas of focus include: Order management and controlling, escalation management, process and organizational modeling, incident management, supplier selection, change and release management, among others.
- Leadership responsibility for teams of up to 25 employees
Project Manager & Consultant
DASA (EADS/Airbus), debis Systemhaus AG, DaimlerChrysler
Leadership of 25 employees; profit/loss responsibility; €15 M budget
Project Manager, Consultant & Service Manager
Deutsche Bank and subsidiaries
Leadership of 5 employees; profit/loss responsibility; €5 M budget
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, Telecommunication, Banking and Finance, Aerospace and Defense, and Government and Administration.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Procurement, Customer Service, Information Technology, Finance, and Operations.
Summary
Senior Project Manager with many years of experience in areas such as rollout management and implementation control, transition and transformation management in the IT and telecommunications environment, incident management, IT change management, order management, setting up new network structures or call centers, as well as preparing tenders and operating concepts, operating manuals, and defining processes in various industries (including telecommunications and banking, insurance, automotive, manufacturing, and finance) and multicultural project environments.
In-depth knowledge of the telecommunications environment (MPLS network, SD-WAN, fiber optic, All-IP, ISDN, SHDSL, ADSL, VDSL, FTTH, leased lines, FTTx, mobile, microwave radio). Plan-build-run through to risk, claim, and change management.
Goal-oriented and strong communicator as a Project Manager. His pronounced analytical skills and broad technical know-how enable him to keep a clear head and deliver on time, even under heavy time pressure. He quickly gains an overall picture, develops constructive solutions, and implements them confidently. Projects using agile methods and iterative and incremental steps round off his experience.
Social competence, strong stakeholder management skills, and excellent communication skills, combined with technical training and more than 30 years of experience in the IT and telecommunications sector, form the basis for successful projects.
Skills
Goal-Oriented
Team Player
Resilient
Performance-Oriented
Multicultural Engagement
Strong Communicator
Customer-Oriented
Service-Oriented
Pronounced Analytical Skills
Broad Technical Know-How
Stakeholder Management
Solution Analysis
Presentation Skills
Analytical Thinking
Goal Orientation
Team Player
Interdisciplinary And Independent Working Style
High Social Competence
Itil V4 As A Working Basis
Itil V3 As A Working Basis
Prince2 As A Working Basis
Scrum Master As A Working Basis
Project Management / Project Manager / Project Lead: 20 Years
Service Management / Delivery Management: 20 Years
Requirements Management: 15 Years
Provider Management, Supplier Management: 20 Years
Transition Management: 10 Years
Tender Support: 10 Years
Project Costing, Pricing, Capex And Opex Control And Monitoring: 15 Years
Cost And Contract Analysis, Contract Management And Change Order Management: 15 Years
Claim Management In The It And Telecommunications Environment: 15 Years
Change Management: 15 Years
Problem And Incident Management: 15 Years
Rollout Management: 20 Years
Monitoring And Reporting: 20 Years
Resource Planning, Personnel Management: 20 Years
Multi-Project Management: 10 Years
Languages
Education
Uni Hagen
Distance learning program in Business Administration · Business Administration · Hagen, Germany
PCM Computer AG
Training as an IT Salesperson · IT Salesperson
Certifications & licenses
Lecturer/Trainer for IBM OS/2 and LAN Technology
Compliance
Data Protection
Various Technical Seminars and Training Courses
Money Laundering
Knowledge of technical regulations (VOB/B, VOB/C, DIN standards)
Conflict Management
Personality Training
Project Management according to IMPROVE
RSA Certificate
Regulatory Compliance
Rhetoric
Training in German statutory rules and regulations (ArbSchG)
VS-NfD
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Carl-Friedrich is based in Baierbrunn, Germany and can operate in on-site, hybrid, and remote work models.
Carl-Friedrich speaks the following languages: German (Native), English (Advanced).
Carl-Friedrich has at least 34 years of experience. During this time, Carl-Friedrich has worked in at least 27 different roles and for 31 different companies. The average length of individual experience is 1 year. Note that Carl-Friedrich may not have shared all experience and actually has more experience.
Based on recent experience, Carl-Friedrich would be well-suited for roles such as: Rollout Project Manager / Multi-project Management / Project Lead / Program Manager, Senior Rollout Project Manager / Multi-project Management / Project Lead, Senior Consultant.
Carl-Friedrich's most recent position is Rollout Project Manager / Multi-project Management / Project Lead / Program Manager at GlasfaserPlus.
In recent years, Carl-Friedrich has worked for GlasfaserPlus, 1&1 Versatel / ZDF, NDR, Kaufland, TransnetBW GmbH, Stromnetz Berlin GmbH formerly Vattenfall GmbH, and TenneT.
Carl-Friedrich is most experienced in industries like Professional Services, Information Technology, and Telecommunication. Carl-Friedrich also has some experience in Banking and Finance, Aerospace and Defense, and Government and Administration.
Carl-Friedrich is most experienced in business areas like Project Management, Procurement, and Customer Service. Carl-Friedrich also has some experience in Information Technology, Finance, and Operations.
Carl-Friedrich has recently worked in industries like Professional Services, Telecommunication, and Information Technology.
Carl-Friedrich has recently worked in business areas like Procurement, Project Management, and Customer Service.
Carl-Friedrich attended Uni Hagen for Business Administration.
Carl-Friedrich has 19 certificates. Among them, these include: Lecturer/Trainer for IBM OS/2 and LAN Technology, Compliance, and Data Protection.
Carl-Friedrich is immediately available full-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 9 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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