Scrum Master Certification

• Focus on optimizing and further developing the internal customer EBICS application
• Functional and technical consulting for Aareal First Financial Solutions AG on EBICS standard products and applications in the areas of operations and further development, as well as project-related communication with external development partners and the product manufacturer to implement the corresponding technical optimizations
• As the functional coordinator, providing advice on content-related and regulatory requirements as well as technical prerequisites and requirements, and bringing these together at the functional level
• Consulting on the use of EBICS formats
• Reviewing the current EBICS standard for optimization and further development potential
• Analyzing the current state to identify development potential and deriving appropriate recommendations for action while considering regulatory requirements
• Conducting EBICS tests throughout the project
• Functional responsibility for requirements management and, in this context, recording and documenting requirements for such tests
• Designing a functional and sustainable test management system
• Conducting and evaluating tests
• Consulting on sustainable quality assurance and audits
• Project language: German and English
• Tools/Methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bankkrecher, Business Logics Test Data Generator, Business Logics Banking Tool, Business Logics Test System, DBEAVER, Squirrel, Unix Virtual Machines, WinSCP, Kitty, Putty, various Aareal Bank products, Online Banking Portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy, various EBICS clients

• Repaired a broken “ScrumBan” process, then established a pure Kanban system; increased output in the Kanban flow by 22% within four weeks

• Increased team autonomy and decision-making ability by implementing new decision strategies; resulting in up to 25% better outcomes

• Redesigned retrospectives (including one-to-one coaching and workshops), which led to consistent implementation of the resulting action items

• Intensive coaching of Product Owners (POs) to develop and support “Empowered Teams”, alongside leadership development to place agile frameworks and methods in a realistic context (“de-illusioning”)

• Supported change management processes to promote an agile company culture among management and teams, improving internal communication to increase transparency and effectiveness in agile processes

• Holistic project support from analysis through piloting to implementation in the areas of change, process, and project management.
• Design and delivery of customer-specific training sessions, seminars, and workshops on processes, organization, and structures with clear objectives.
• Worked as a coach, trainer, and keynote speaker on leadership, conflict, and communication for audiences of up to 300 people.
• Trainer for mediators.

• AI product development: Design of an AI-supported GRC platform to automate compliance processes.
• AI expertise: Strategic deepening in Agentic AI and GenAI as a core asset for modern IT governance
• IT interim management and strategic consulting

Analysis and optimization of end-to-end processes in various business areas such as sales, procurement, order processing, and logistics. Redesign of the ERP system. Identification of optimization potential, especially in areas with media discontinuities and manual activities, as well as creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and introduction of relevant AI use cases, as well as building basic AI capabilities within the organization. Training internal project team members and supporting them throughout the transformation process to develop a culture of continuous improvement. Close collaboration with IT and external implementation partners, with reporting to senior management.

Main responsibilities and achievements:

• Analysis of business processes and design of automated processes
• Training and support for employees in China and Germany
• 20% cost savings in logistics
• Regular status reports to senior management

AI telephone assistant platform

Claude Code, Google AI Studio, Python, LLM / Voice-AI, PostgreSQL

• Conception and hands-on development of an AI-supported telephone assistant platform (voice AI / LLM) – from idea and architecture to MVP/product.
• Built agentic workflows and full automations with Claude Code and Google AI Studio.
• Also delivered AI-supported work in client engagements: used Claude Code for governance documentation, requirement drafts, and automations.

• Designed and implemented enhancements in SAP BW on HANA 7.5 in the context of CRM migration and S/4HANA and BW/4HANA transformation programs
• Migrated SAPI data sources to the ODP framework as part of the S/4HANA migration
• Delivered SAP ECC data to Snowflake using BW data models and Calculation Views for Power BI analytics
• Integrated SAP and non-SAP data sources (including MS Dynamics)
• Improved reporting transparency through consolidated data models
• Optimized data loading processes for FI-CO data sources, significantly improving load times and system performance

• Building a data integration platform for high, medium, and low voltage assets for contextual analysis of time series with master data from the SCADA control system (IEC 60870 104), INIS, and SAP.
• Responsibility for the architecture and implementation of the solution, as well as sparring partner for the Product Owner.
• Use of Kotlin, Spring Boot, Maven, TimescaleDB, PostgreSQL, liquibase, Elements IoT, Docker, Kubernetes, Grafana, Python, jupyter, and various API gateways.

• Helped cross-functional teams adopt Agile methodologies, resulting in a 30% increase in project delivery speed and better team collaboration.
• Designed and facilitated Agile training programs tailored to different organizational needs, improving team productivity and stakeholder engagement.
• Conducted training sessions and team workshops on Agile principles, fostering a culture of continuous improvement and adaptive planning.
• Implemented Scrum and Aankun frameworks across multiple departments, driving transparency and accountability in project management.
• Collaborated with product owners to prioritize the backlog and workflow interactions, ensuring alignment with business objectives.

• Led strategic IT and process consulting projects, streamlined business processes, and aligned IT systems with business goals, resulting in a 20% improvement in organizational efficiency.
• Led international transformation projects using agile and traditional methods, managing a cross-functional team of more than 15 professionals and delivering solutions on time and within budget.
• Developed cloud-based ERP/CRM systems (Salesforce, Infor, Microsoft) for clients, ensuring seamless integration and reducing system downtime by 30%.
• Led large-scale change management initiatives, actively involving stakeholders at all levels and driving the successful rollout of innovative systems in global organizations.
• Led requirements analysis and the tender process for clients, identified cost-saving opportunities, and improved operational workflows.

• Cross-program test status reporting for the HORIZON program
• Maintenance of the central ALM test repository for HORIZON
• Conducting test sessions
• Defect management

• Vacancy cover during extensive personnel changes and ongoing professionalization and digitization initiatives
• Leadership and stabilization of the marketing team and improvements of marketing organization, processes and infrastructure
• Development of team roles, working methods and internal collaboration
• Establishment of digital marketing structures, CRM and marketing operations initiatives
• Introduction of AI-driven workflows for content and knowledge management
• Sharpening of positioning in the business units OEM and Aesthetics
• Management of strategic projects such as Microsoft Dynamics Customer Insights implementation and international brand protection projects
• Team stabilization despite extensive personnel changes
• More efficient marketing processes and reduced operational complexity
• Foundation laid for further digitization and growth initiatives

As PMO for the key topics of the IT Planning Council for Saxony-Anhalt, I am responsible for monitoring the four funded projects in Saxony-Anhalt with regard to compliance with the funding guidelines, state budget regulations, project standards, scope, and achievement of goals.

• Central PMO for four digitalization and funding projects within the digital strategy of the state of Saxony-Anhalt
• Overall coordination and steering of the projects in cooperation with the ministry, FITKO, and project leads
• Planning, structuring, and tracking of project milestones, dates, and work packages
• Creation and maintenance of project, status, and final documentation
• Establishment and execution of cross-project reporting to ensure transparency and traceability
• Execution of budget and cost controlling as well as support in the financial steering of the projects
• Setup and ongoing maintenance of cross-project risk management including assessment, action planning, and escalation
• Coordination of change management including assessment, planning, and tracking of change requests
• Monitoring of project progress through target/actual comparisons and derivation of optimization and steering measures
• Coordination and communication with all relevant stakeholders via defined contacts
• Support in complying with funding, procurement, and budget law requirements
• Preparation and moderation of status meetings and management reviews
• Ensuring transparent, on-time, and quality-focused project execution across multiple parallel funding projects.

• CIO at nutrition R&D and producer (family owned)

Strengthened IT Team, recovered IT service, reviewed and streamlined complex SAP landscape, reviewed IT security set-up, reviewed laboratory IT