Certified Agile Coach

Overall project management and support for the introduction of digital business models and a scalable marketing architecture. Planning new digital projects and advising on the selection and implementation of suitable ERP systems.

• Overall responsibility for project planning, management, and implementation (time, budget, resources)

• Translating business requirements into viable technical concepts

• Development of platform and system architectures (including CMS and ERP contexts)

• Management of interdisciplinary teams (IT, business departments, external service providers)

• Ensuring quality, testing, and on-time implementation

• Conducting workshops, stakeholder coordination, and management reporting

• Scaling digital business models through agile methods in startups.

• Methodical introduction of innovative digital processes in companies.

• Holistic consulting on the digital transformation of young startups.

• Effective stakeholder management to secure strategic success.

• Managing agile projects to introduce innovative digital models.

• Strategic consulting for startups during the market launch of IT apps.

• Leading cross-functional teams to implement digital concepts.

• Optimizing internal workflows by introducing efficient IT tools.

• Analyzing digital business areas to scale existing services.

• Optimizing business processes through innovative digital solutions.

• Managing complex projects to transform the business into a digital business model.

• Managing digital transformation to introduce new business areas.

• Strategic development of digital services to realign with the market.

• Stabilizing critical project phases through clear structuring and prioritization

• Increasing efficiency by optimizing processes and project management

• Improving cooperation between business and IT through clear interface models

Functional Concepts - Requirements Concepts

KPI Development CMS / ERP

Project Management, Traditional and Agile Project Management - PMO

Conflict Resolution Strategic Planning Agile Methodology Change Management Jira

Process Design and Process Optimization

Project Budget Controlling Finance, especially

Accounting

IT System Implementation Vendor Management Confluence

Miro

I support the development of an industrial automation and communication product in which hardware, firmware, embedded software, system architecture, and testing work closely together. As a coach and technical sparring partner, I support product and project owners as well as development teams in turning product goals into a clear technical delivery structure.

• Technical Vision & Strategy: translated product goals into prioritized requirements, milestones, decisions, and executable work packages for HW-/SW teams.
• HW-/SW Collaboration: structured the interfaces between hardware, firmware, Embedded Linux/RTOS, fieldbus/connectivity, system test, and product management; made risks and dependencies transparent.
• Coaching & Leadership Sparring: clarified roles, responsibilities, prioritization, and decision paths with technical leads and teams and strengthened cross-disciplinary collaboration.

Methods & environment: Polarion, GitHub, requirements engineering, configuration management, PROFINET, embedded systems, agile delivery, coaching, and facilitation.

• Led strategic IT and process consulting projects, streamlined business processes, and aligned IT systems with business goals, resulting in a 20% improvement in organizational efficiency.
• Led international transformation projects using agile and traditional methods, managing a cross-functional team of more than 15 professionals and delivering solutions on time and within budget.
• Developed cloud-based ERP/CRM systems (Salesforce, Infor, Microsoft) for clients, ensuring seamless integration and reducing system downtime by 30%.
• Led large-scale change management initiatives, actively involving stakeholders at all levels and driving the successful rollout of innovative systems in global organizations.
• Led requirements analysis and the tender process for clients, identified cost-saving opportunities, and improved operational workflows.

• Built and further developed an AWS landing zone based on Terraform / OpenTofu (multi-account structure, IAM baselines, network and security standards)
• Designed and operated platform-oriented AWS architectures to standardize infrastructure and operations processes
• Built and operated Kubernetes-based platforms (EKS) as a shared runtime environment for application teams
• Established GitOps-based deployments with Argo CD and FluxCD
• Developed and operated central CI/CD platforms (GitLab CI, GitHub Actions, Jenkins)
• Enabled development and project teams through reusable platform building blocks
• Introduced and implemented FinOps structures (AWS Cost Explorer, CUR + Athena, Infracost, Grafana dashboards)
• Built and operated central observability platforms (Prometheus, Grafana, Loki, Alertmanager, CloudWatch)

• Establishing and leading the SMATRA Trading Group & Consultancy with a focus on market entry and development projects between Europe and Asia-Pacific.
• Consulting and trading in premium consumer goods (coffee & tea), including building supply chains, brand partnerships, and sales channels (e.g. Hong Kong).
• Developing an expert network for market analysis, market entry, digital transformation, and sustainable business models.
• Supporting and coaching founders and medium-sized companies in building scalable, self-managed teams beyond traditional hierarchy structures.

• Led the setup and delivery of THE NEW RETAIL process and IT infrastructure for the BMW Group across major European automotive markets.
• Managed the enablement of local IT systems and on-site personnel to support smooth operations and service delivery.
• Conducted hands-on training sessions with local teams, providing process walkthroughs tailored to market-specific requirements.
• Identified key challenges during rollout preparation and implemented real-time improvements to increase efficiency and ensure a smooth launch.
• Designed and implemented key performance indicators (KPIs) to monitor and optimize the end-to-end (E2E) sales and delivery process, improving customer experience.
• Ensured alignment of processes with organizational goals and market-specific requirements to support scalability and operational excellence.
• Stakeholder engagement and communication: worked closely with local teams to ensure alignment and clarity in processes.
• Problem solving and adaptability: proactively identified challenges and delivered real-time solutions to address market-specific needs.
• Training and leadership: empowered local teams through targeted training and ongoing support during rollout execution.

Further development and digitalization of central sales and application processes in a regulated banking environment, including requirements structuring, roadmap development and AI-supported use case assessment

Responsibilities & Impact:

• Management of existing digital products to ensure stable operations (Keep the lights on) amid increasing regulatory complexity
• Definition of the product vision and derivation of a consistent, feasible roadmap
• Strategic backlog prioritization based on business objectives, dependencies and technical feasibility
• Coordination of release planning, backlog, quality assurance and go-live readiness with business units, IT, delivery teams and management
• Identification, structuring and assessment of AI-supported use cases at the interface between business units, IT and the regulatory environment
• Analysis, structuring and translation of complex business requirements into epics and user stories
• Moderation of team, stakeholder and alignment formats to ensure clarity of objectives, collaboration and decision-making ability
• Transparency on capacities, dependencies, delivery status and KPI/status aspects as a basis for product and management decisions
• Compliance with transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to Results:

Stabilization and further development of central financial processes under high regulatory and technical complexity. Improved transparency, decision-making ability and feasibility through structured requirements, auditable documentation and AI-supported ways of working.

Joined after an HR transformation (43% of staff were laid off) — built the new function from the ground up.

• Filled and fully onboarded 8 managers (from €85,000 p.a.) within 4 months
• Built recruiting pipelines, onboarding structures, and HR processes after the transformation
• End-to-end responsibility: job profiles · selection · contract negotiation · onboarding
• Managed all entry and exit processes as well as performance management

Together with Pflegekolleg Winterberg and a colleague from Hochschule für Exzellenz (HEX), I developed and launched a tailored university program in Health Care Management [link] within about 4 months. With this, we successfully started the first project in Germany to qualify local and international specialists through this offer. The press reported very positively about this project.

#Business Development #Concept Development #Skill Management #Leadership #Organization #Marketing #Sales #

• Consulted for multiple coordinative work systems across products along the entire value stream
• Optimized connections between upstream (Innovation) and downstream (Supply Chain)
• Designed new and optimized existing work systems on coordinative and operational levels with connection to product portfolio level

• Analysis of the regulatory requirements from the DORA regulation

• Structured derivation of the necessary measures for development & operations

• Setup of an organization-wide Secure Software Development Lifecycle (SSDLC)

• Creation of policies, documentation, and governance processes

• Alignment with business, IT, compliance, and governance stakeholders

• Support in tool selection (including static code analysis, vulnerability management)

• Setup of a standardized, traceable process for secure software development in line with DORA requirements. The focus was on requirements analysis, policy creation, stakeholder alignment, and structured process design for two independent financial institutions.

• Methods & tools: regulations (DORA), requirements management, process design, Confluence, Jira, SharePoint, MS Office

• Developed an IT governance and oversight framework aligned with DORA requirements
• Coordinated and trained external service providers
• Optimized financial processes and performance

• Atlassian & Business expert
• Lead of 1st, 2nd and 3rd level support, process mapping, process optimization, introduction of a project standard (global user management and documentation) and development of a collaboration platform to optimize teamwork, data management, reporting, ERP transformation
• The client is a sustainability-focused chemical park and offers its employees a full service for the Atlassian product suite. In addition, the adoption of the ERP software by employees, the improvement of data quality and internal exchange or collaboration should be promoted by sharing knowledge and best practices
• Process and standards development
• Project configuration and creation of technical concepts
• Workshops with employees
• Development of scalable solutions and processes and their optimization/automation
• Coordination with department process owners and management
• Process mapping and further development
• Data migration and data mining
• Lead as Scrum Master
• Dashboard for project management with project overview / development of reporting structures