SAFe Agilist (SA)

• Introduction of a new digital product in the Chinese market as part of a global growth strategy.

• Connection point and coordinating interface between central product management, local Chinese teams, and international stakeholders.

• Management of the full program management to coordinate complex digital projects.

• Successful launch of a digital product in China (including successful certification for the Chinese market).

• Balancing local requirements with global priorities while taking tax and regulatory conditions into account.

• Introduction of a new way of working to improve collaboration and governance across locations.

• Development and implementation of a scaling strategy for the digital business model in China.

• Use of Jira, Confluence, Miro, Scrum, Agile work, SAFe.

• Project language: English.

• Analysis, documentation, and alignment of requirements. Conducting stakeholder analyses, interviews, and workshops for requirements gathering and validation. Carrying out requirements reviews and working closely with business units and development teams.

Techniques & tools: requirements engineering, stakeholder management, workshop facilitation, system context modeling, requirements reviews, quality scenarios, Miro, Jira, Confluence

Due to the steady growth of the customer organization and the associated increase in the number of projects in a wide range of areas, including IT/digitalization, sales and organizational development, and controlling, the demands on the projects are increasing. Projects are often started but not implemented within the planned time frame, resources are not clearly assigned, and the business value is not clearly demonstrated. The goal of the assignment as Interim Head of PMO is to further develop and embed an existing project organization from the CDO area at management level. It is important that the governance is pragmatic, easy to understand, and simple to apply in daily project work. The tasks and roles are to be defined, embedded in the organization, and this strategic PMO is also to be supported by an IT solution. This solution is to be selected and introduced. In addition, all ongoing projects are to be gradually transferred into PMO governance and project control is to be centralized.

• PMO lead for Security Clearance 2 (SÜ2) cleared
• Reporting to sub-program management GMN
• System maintenance 25+
• Functional control and coordination of Jira setup
• Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
• Development of program-wide knowledge management using Confluence, creation of Jira concept
• Development of an access concept for all project tools
• Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
• Development of a concept for introducing automation approaches in existing tools
• Creating intranet articles as project marketing
• Responsible for project governance through reporting and resource planning in the sub-program
• Agile further development of the project method
• Gathering customer requirements (requirements engineering)
• Preparation and support of contract negotiations (7-year term, budget of over 500 million)

Digitalization of real places with 3D/LiDAR scans to make spatial data usable for AI applications and derive concrete use cases and prototypes from it.

• Digital capture of real places as a basis for faster planning and analysis
• Browser-based access to 3D data for easier use and coordination
• Turning spatial data into concrete use cases, prototypes, and AI training scenarios
• Planning basis for urban development and other digital future applications

Keywords: LiDAR, 3D scan, AI, use cases, AI training, prototyping, Python, web development, data models, architecture

• Strategic consulting on AI implementation and innovation for companies in high-end sectors such as fashion, beauty, retail, and hospitality.
• Developing strategic roadmaps and decision support for AI implementation in product-related and creative domains.
• Supporting internal storytelling to foster team and leadership buy-in.
• Structured evaluation of potential AI use cases based on maturity, impact, and technical feasibility.
• Simplifying complex AI concepts, LLM structures, and agentic workflows for decision-makers.
• Applying a clear evaluation model for rapid value realization (Build–Buy–Vibe decision framework).
• Identifying common pitfalls in AI implementation and deriving sustainable deployment patterns.
• Developing curated trend radars and positioning AI within high-end brands and regulated environments.

• Designed and developed the architecture of an enterprise SCM/CI platform for Kubernetes-native delivery and GitOps workflows.
• Implemented infrastructure automation and Vault & IAM integration for secure, compliant pipelines.
• Coordinated cross-functional teams to improve DevOps, security, and architecture in release processes.
• Increased platform adoption and developer experience by automating onboarding and artifact pipelines.

• Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
• Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
• Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
• Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
• Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
• Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
• Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
• Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
• Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
• Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
• Delivered on demand workshops for teams with raising maturity and adoption of best practices
• Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
• Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance

Independent consulting engagements supporting technology organizations on governance, system integration, and delivery structure.

• Supported technology organizations in strengthening governance, system integration planning, and delivery structure.
• Reviewed BSS/OSS modernization and data migration programs, validating effort estimates and identifying delivery risks.
• Introduced simple reporting and tracking tools to improve coordination across distributed teams.
• Advised on integration planning and governance, helping teams improve delivery structure and stakeholder alignment.

Goal: Coach a new agile team to implement and deliver the MVP of an AI-powered digital insurance service.

• Kicked off and coached a new cross-functional agile team as Scrum Master.
• Introduced a new Product Owner to the role with coaching, close collaboration and support with daily operations and backlog management in Jira.
• Facilitated the ideation, design and backlog creation process for the MVP, applying the appropriate tools and techniques (user journey mapping, impact mapping, story mapping, AI prototyping).
• Managed dependencies and impediments across multiple teams, resolving challenges rising from the use of both agile frameworks and traditional project management methodologies.
• Facilitated and supported planning and decision-making activities regarding the MVP delivery (roadmap creation, release planning, test management, translation of user feedback into product decisions)
• Continuously improved processes across multiple agile teams, closely collaborating with other Scrum Masters and cross-team roles (leads, architect, test manager).
• Designed and facilitated in-person and remote workshops as needed across multiple teams (agile practices, problem solving, process improvement, AI powered product development).

• Architected an open clinical framework for digitalization in pharma and clinical software development.
• Developed a minimum viable product (MVP) for the framework, applying agile methodologies and rapid prototyping best practices while ensuring GxP validation and HIPAA compliance.

• PMO setup and governance for complex development and transformation programs
• Program and project management in highly complex technical environments (hardware, software, and system integration)
• Agile coaching and scaling (SAFe, Scrum) – from framework introduction to operational rollout
• Scrum Master and Product Owner roles within cross-functional, international teams
• Risk, stakeholder, and backlog management using JIRA, Confluence, and MS Project Available for: PMO Lead, Program Manager, Project Manager, Agile Coach, Scrum Master, Product Owner, Technical Program Manager

• Converts natural language into JQL using RAG and pgvector. Returns structured JSON with a query, chart spec, and plain-text answer. A two-stage router answers general questions without touching the JQL pipeline at all.
• Interchangeable LLM backends: Ollama, vLLM, Groq, Anthropic Claude, AWS Bedrock - switchable at runtime, no code changes. Self-healing JQL: on Jira validation failure, feeds error back to LLM, retries up to 4 times. OCI Vault for secrets. Deployed on Oracle Cloud A1 with GPU inference over Tailscale private network. Open source.

• Build an AI product end-to-end, hands-on across the full delivery cycle so I stay current on how software teams actually work: modern development, CI/CD, and shipping to production.