SAFe Agilist (SA)

• Drive enterprise-wide transformation through leadership coaching and a clear vision that stimulates and guides organizational change
• Guide organisations in developing agile strategies, optimising workflows, and embedding best practices
• Foster stakeholders' buy-in through effective communication, ensuring collaborative engagement throughout the transformation and change management process
• Support post-acquisition integration, aligning processes and ways of working between the acquired company and Xebia
• Guide clients in adopting digital and AI innovations to streamline operations and enable smarter decision-making
• Empower teams with tools and techniques to foster continuous improvement, adaptability, and sustainable growth

AI Assistance and Target Vision for Partially Autonomous Energy Portfolio Management

Building an AI control layer directly on the up-to-date daily live portfolio of a large energy provider — not as an isolated pilot, but as an operational extension of the existing DB1 and portfolio management. The goal is the gradual development from assistance through monitoring/alerting to analysis agents with Human-in-the-Loop approvals, supplemented by a role-specific System of Engagement alongside the BI System of Record. At the same time, the business case, target vision and management pitch compared with static monthly reporting are being developed.

• AI control layer: Design and build on the existing live portfolio data product (several million contracts) — development stages assistance → monitoring/alerting → agents with Human-in-the-Loop approvals.
• LLM-supported data analysis: Semantic queries, SQL/tool integration and additional RAG components based on portfolio, plan-versus-actual and data quality data (Azure OpenAI, Snowflake), with drill-downs to individual contract level.
• Analysis agents: Multi-stage agents for variance and driver analyses of churn, price adjustments, volumes and procurement costs.
• Views concept: Role-specific interfaces for business units, management and C-level as a System of Engagement alongside the BI System of Record.
• Business case & pitch: Target vision and cost-benefit argumentation compared with static monthly reporting.
• LLM setup (privacy & security): Coordination with IT Security and Data Protection — EU region, data separation and approval processes.
• Agent architecture: Multi-stage agent pipelines (analysis → validation → summary) with documented data sources, tool calls, review steps and source references for each statement.
• Data foundation: Built on the up-to-date daily DB1 data product (Snowflake, dbt) — portfolio, plan-versus-actual and data quality metrics as the common basis for all AI analyses.
• Guardrails & evaluation: Evaluation and approval processes for LLM responses relating to management-relevant statements — test sets, metrics and human review.
• Prototyping & validation: Iterative validation of agent responses with the business unit — test question catalogue, feedback loops and response quality for each release.
• Roadmap & development stages: Detailed stages from assistance → monitoring/alerting → partially autonomous management, including transition criteria and governance for each stage.
• Integration: Integration into the existing BI and data landscape — BI remains the System of Record, while the AI layer provides interactive drill-down paths as the System of Engagement.
• Enablement: Enablement of business users — prompting guides, training and an operating model for ongoing use.
• Management: Coordination of business units, Data Engineering, IT Security and Data Protection.
• Change Management: Communication and expectation management with business units and management throughout the development stages.

Results:

• Built on an existing up-to-date daily data product with several million contracts
• Established an LLM setup coordinated with Data Protection and IT Security in the EU region, including data separation and approvals
• Defined three development stages through to partially autonomous management
• Designed role-specific views for business units, management and C-level
• Developed the business case and management pitch for the development stages
• Established an iterative response-quality validation process with the business unit
• Designed the operating model for assistance operations and initiated validation

Stack: Azure OpenAI, Azure AI Foundry, Snowflake, dbt, React, TypeScript, Entra ID, RAG, Agentic AI, analysis agents, Human-in-the-Loop, Prompt Engineering, LLM Evaluation, LLMOps, GDPR / EU region, Azure DevOps, Python, SQL, Change Management

• Transformation Consultant, Release Train Engineer and Program Lead – responsible for the new Way of Working in the Open Gateway Program; optimizing the flow of value by ensuring the ART events and artifacts function correctly, including the Open Gateway Release Train Kanban, Inspect & Adapt (I&A) workshop, ART Sync Meetings, and PI Planning to ensure stakeholder alignment;
• Coaching and guiding the Product Owners, Business Owners, Product Management, Program Managers, Leaders, Tribe Architect
• Coaching the OGW Core Team (cross functional) within the OGW Program and developing optimization measures in their transformation process;
• Facilitating and working actively towards the creation of the Definition of Ready (DoR) and the product Definition of Done (DoD);
• Introducing knowledge sharing workshops and grow the agile engineering practices;
• Hold Team lift-off workshops;
• Help the group to become a team by providing system team coaching and multifunctional learning;
• Facilitate, decision making, feedback loops for learning new skills and practices

Tools: JIRA, Confluence, MS Teams, Miro

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• Build an AI product end-to-end, hands-on across the full delivery cycle so I stay current on how software teams actually work: modern development, CI/CD, and shipping to production.

• PMO setup and governance for complex development and transformation programs
• Program and project management in highly complex technical environments (hardware, software, and system integration)
• Agile coaching and scaling (SAFe, Scrum) – from framework introduction to operational rollout
• Scrum Master and Product Owner roles within cross-functional, international teams
• Risk, stakeholder, and backlog management using JIRA, Confluence, and MS Project Available for: PMO Lead, Program Manager, Project Manager, Agile Coach, Scrum Master, Product Owner, Technical Program Manager

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

• Project management
• Taking on special assignments for executive management
• Truck & Bus organization

• Retained post-acquisition (Wirecard to PagoNxt) as key product leader to drive platform migration and product transformation
• Led discovery-to-launch automation of 20+ multi-step onboarding workflows on a 22-system integration platform, cutting activation time by ~90% and reducing operational costs
• Launched Salesforce-based regulated B2B onboarding portals in UK & Spain, enabling new market entry
• Entrusted to recover a delayed, company-critical program; restructured a 20+ member team and revamped Agile processes, stabilizing execution in 6 weeks
• Coordinated platform migration to PagoNxt infrastructure across 12 teams, shipped 3 weeks early, maintaining a 99.9% uptime SLO
• Conceived a self-serve onboarding app for internal teams, validated MVP, and scaled it into a core system
• Owned the product roadmap and quarterly planning, prioritizing the backlog and making trade-offs to maximize delivery impact
• Improved delivery processes across teams, boosting collaboration, and speeding up throughput by ~30%
• Interviewed and onboarded 8+ PMs and engineers across teams; mentored key hires, improving delivery speed and cross-team execution
• Guided architecture discussions to balance rapid delivery, scalability, and long-term business goals
• Led product discovery workshops, validating hypotheses and driving data-informed feature improvements

• Agile coaching at BMW – 8 coaching projects

• Advised BMW department on introducing agile software development

• Coaching product owners, Scrum Masters, managers and teams

• Trainer for product owner workshops

• Consulting firm project (Jan 2017 to present): Steadforce was the main partner in developing products that consultants used on client sites

• As Scrum Master, supported scaling the project from six developers to three distributed Scrum teams with developers in Germany, Poland, Romania and Ukraine as well as stakeholders in Germany, US and India

• Agile values evangelist

• Organizing Scrum meetings

• Facilitating retrospectives

• Co-organizing team workshops

• Working on code quality and test coverage for almost daily releases

• UMS at BMW (Sept 2016 to present): Scrum Master for a team of 3 software developers

• Organizing Scrum meetings and collaborating in Jira with the product owner at the client for agile fixed-price billing (payment based on t-shirt sizing)

• Steadforce Campus: Redefining software development processes at Steadforce with a focus on clean code, code reviews and Scrum

• Planning and implementation of a cloud PLM system
• Coordinating stakeholders and ensuring handover to operations.

• Promoting a leadership culture
• Building structures for the agile teams
• Training the mindset for a product-centered way of working
• Establishing a Definition of Done
• Embedding team responsibility
• Using ConceptBoard as a tool for workshops, retrospectives, and training

• Co-Founder and managing director for ITFM expert consultancy
• Advise CFOs/CIOs and their leadership teams to unlock IT value

• Customer Experience
• Project Management
• Digital Transformation
• Rollout Management
• Service Excellence
• AI Processing