TISAX Experts in Germany

• AI product development: Design of an AI-supported GRC platform to automate compliance processes.
• AI expertise: Strategic deepening in Agentic AI and GenAI as a core asset for modern IT governance
• IT interim management and strategic consulting

• Industry: mechanical engineering, vehicle manufacturing
• Regulations: Data Act
• Project focus: data governance, legally compliant use of machine data, data platforms
• Assigned by: CFO, platform product owner

Successes/Results (early phase):

• Compliance support for the setup of an internal standardized data usage platform based on Databricks.
• Created the basis for the legally compliant and effective use of machine data, including:
• Technical: gap analysis and closing of gaps in the segmentation and maintenance of collected machine data.
• Technical: consideration of data flows from the platform to users and third parties.
• Organizational: drafting and finalizing the required data usage agreements.

Unified ITSM framework

• Definition of a company-wide ITSM target picture
• Introduction of a uniform service structure across all business units

SLA and OLA management

• Building a standardized SLA framework
• Definition of service classes (Business Critical, Standard, Low Priority)
• Introduction of OLAs between internal teams
• Building meaningful SLA reporting
• Definition of KPI and service dashboards for business units

Service portfolio management

• Definition of service descriptions
• If needed, preparing possible cost and service billing

Ticketing & processes

• Incident management
• Uniform ticket categories
• Standardized prioritization
• Escalation matrix
• Automations
• Self-service optimization

Request fulfillment

• Service catalog across all business units
• Approval workflows

Problem management

• Introduction of root cause analysis
• Known error database
• Problem review process

Complete asset management concept

• Hardware lifecycle management
• Software lifecycle management
• Leasing lifecycle
• Mobile device lifecycle
• Monitor lifecycle
• Phone lifecycle

Processes

• Procurement
• Goods receipt
• Inventory
• Assignment
• Return
• Disposal
• Leasing return Goal: single source of truth for all assets

CMDB design

• Definition of all configuration items:
• Workplace
• Notebooks
• Monitors
• Mobile phones
• Printers

Infrastructure

• Servers
• Firewalls
• Switches
• WLAN
• Storage
• Backup systems

Cloud

• Azure resources
• Microsoft 365
• SaaS services

Relationships

• User ↔ Asset
• Asset ↔ Service
• Service ↔ Infrastructure
• Location ↔ Asset
• Goal: make all service dependencies visible

Software asset & license management

• License management concept
• License balancing
• Compliance reporting
• Microsoft license management
• Adobe license management
• SaaS management
• Contract management
• Renewal management

Interfaces & automation Existing systems

• Workday
• Joiner
• Mover
• Leaver

TESMA

• Leasing data
• Contract data

Matrix42

• Asset synchronization
• User synchronization

Active Directory / Entra ID

• User management

Microsoft 365

• License assignment
• Group management

Dormakaba

• Access processes

• Lifecycle services

Monitoring platforms

• PRTG
• Palo Alto
• Cisco

Reporting & KPI framework

• Definition of a management dashboard
• KPIs
• Ticket volume
• SLA fulfillment
• MTTR
• First resolution rate
• Asset accuracy
• License compliance
• Change success rate
• Service availability
• Degree of automation

Network redesign support

• Governance
• Support of the network redesign from an ITSM point of view
• Definition of affected services
• Change management structure
• Communication concept

CMDB integration

• Recording of all network components
• Service mapping
• Dependency analysis

Validation of documentation and knowledge base articles

• Network documentation
• Operations documentation
• Standard changes

Monitoring & event management

• Target picture
• Central monitoring concept
• Event management process
• Alerting strategy
• Escalation model

Systems

• Cisco

• Palo Alto

• Fortinet

• Rubrik

• Veeam

• Matrix42

• Azure

• Microsoft 365 Automation

• Ticket creation from monitoring

• Escalations

• Standard actions

Audit, compliance & information security

• ISO 27001 consulting
• TISAX consulting
• NIS2 preparation - consulting
• Audit-ready processes
• Documentation structure
• Evidence tracking in Matrix42

Roadmap

• 12-month roadmap
• Prioritization of all measures
• Quick wins
• Medium-term projects
• Long-term target picture
• Documentation

• Advised the executive team on the strategy, architecture, and development of an AI-powered Product Security Operations Center (PSOC); a cybersecurity operating system for software-defined cyber physical connected systems.
• Provided strategic guidance on product vision, regulatory alignment, and market positioning, supporting capabilities across threat intelligence, vulnerability management, compliance automation, and autonomous product security.

• Strategic business development transition: product before customer in <4 months instead of 10
• Strategic business development transition: development cost reduction vs. plan: 40% (-€250K)
• Executive mentor & coach for CEO & CPO: CEO too busy to improve – portfolio, organizational structure, and strategy
• Executive mentor & coach for CEO & CPO: PO→CPO transition for taking full product responsibility for Lohnpulse
• Interim CIO: general contractor vendor scouting / onboarding / handover to CPO
• Interim CIO: transition MVP→operational product by CPO

• Situation: Increasing demand for privacy-compliant AI solutions for clients in the KRITIS and mid-market sector that need to analyze sensitive media content (audio, video, documents) without sending data to public cloud LLMs.

• Task: Design, deployment, and secure operation of a fully self-hosted AI infrastructure including a custom-built digital management platform for automated media analysis.

• Action: Architected and implemented a multi-tier platform on hardened Proxmox infrastructure with frontend (Nuxt 3, Vue 3, TypeScript, Tailwind 4), backend (Laravel 13, PHP 8.4, Sanctum), data storage (PostgreSQL 16, MongoDB 7), caching/queuing (Redis 7, Laravel Queue), AI workers (Python 3.11, Whisper, DeepFace, Librosa), scheduling (Laravel Scheduler/Cron), and local LLMs (Gemma, DeepSeek, Qwen, Mistral, LLaMA, Phi) via OpenWebUI with segmented network access, API hardening, and audit logging following BSI recommendations.

• Result: Fully GDPR-compliant, on-premises AI platform with zero data leakage to third parties.

• Task: Overall responsibility as an external Head of Cyber Security / CISO-as-a-Service for the design, implementation, and continuous improvement of ISMS according to ISO 27001, BSI IT-Grundschutz, and NIS2.

• Action: Built and managed Cyber Defense Centers (CDC) with SOC operations, integrated SIEM solutions (Splunk, Graylog), established risk-based vulnerability management (Qualys, Nessus, OpenVAS), and conducted regular infrastructure, application, and physical penetration tests.

• Result: Audit-ready ISMS for multiple clients and a 60% reduction in critical vulnerabilities within 90 days.

• Task: Design and execution of NIS2 assessments and operational roll-out plans for KRITIS operators.

• Action: Developed an online assessment tool for automated identification of individual weakness profiles, implemented ISMS optimizations, penetration testing, awareness programs, GRC suite deployment, and delivered C-level presentations.

• Result: Accelerated the consulting process by 50% and successfully prepared multiple clients for NIS2 compliance.

• Task: Incident commander for crisis response, forensics, and business recovery in ransomware attacks and APT campaigns.

• Action: Coordinated with state and federal police (LKA, BKA), performed forensic analysis (OSForensics, Wireshark, Kali Linux), executed disaster recovery and BCM strategies, and developed BTC extortion response strategies.

• Result: 100% recovery rate within defined RTO windows and sustainable post-incident security architectures.

• Action: Planned, built, and operated a hardened multi-VM infrastructure (Proxmox, 15+ VMs) with web and mail servers, Graylog, OPNsense firewalls, CRM/ERP and LLM instances, network segmentation, DDoS mitigation, automated patch management, and backup strategies.

• Result: >99.5% uptime over 20+ years and zero compromises.

• Action: Designed coordinated phishing campaigns with five levels of difficulty, developed e-trainings and webinars in a PDCA cycle, and led red and blue teams.

• Result: Phishing click rate reduced from 35% to under 5% within three campaign cycles.

• Support in building and further developing the information security management system
• Cooperation with external consultants in the certification team for the support structure
• Involvement in project planning, identification, and implementation of the necessary measures according to BSI IT baseline protection
• Professional support for in-house subject matter experts in creating the documents required for certifications
• Carrying out the work according to BSI 200-2

• Holistic responsibility for modernizing and expanding federal networks and upgrading critical data center and telecom infrastructure in the high-security agency environment of BDBOS
• Planning and management of the expansion of national BOS network infrastructure in the VS-NfD/KRITIS environment with technical decision authority at the architecture and component level (Cisco, Layer 2/3, WAN redundancy)
• Planning, tendering (EVB-IT/UVgO) and oversight of the upgrade of security-critical telecom infrastructure for emergency call 110/112 (ACD)
• Capacity planning, rack integration, structured cabling, power supply, cooling concept (CRAC/In-Row) and DCIM monitoring for data center expansion
• Building the IT department from scratch: structures, governance, processes, team recruiting, vendor selection and long-term IT strategy
• Planning and managing infrastructure and application migrations: migration strategies, batch planning, hypercare stabilization and rollback concepts
• Creating vendor-neutral specifications (telecom systems, signature solutions) according to EVB-IT and UVgO; contract award and vendor management
• Setting up a secure IT environment according to BSI basic protection, ISO 27001 and VS-NfD; developing IT security concepts and CMDB analyses
• Hands-on program leadership: decision papers for management and steering committees, risk management, reporting and change request control

• Strategic consulting and support for certifications according to ISO 9001, ISO 14001, VDA 6.3, IATF 16949, TISAX, and AZAV.
• Optimization of business processes to improve efficiency, legal compliance, and audit readiness.
• Delivery of professional training, including forklift training, safety briefings, and ADR 1.3.

• Complete overhaul of the ISMS according to ISO 27001
• Conducted a comprehensive gap analysis
• Reduced ISMS documentation by 30% through consolidation and process optimization
• Introduced a full PDCA cycle for continuous improvement
• Established the ISMS within the company
• Implemented the necessary processes
• Managed and conducted internal and external audits
• Developed and implemented a company-wide risk management system
• Deployed an ISMS tool including process design and training
• KRITIS compliance: Prepared and provided required evidence, liaised with regulatory authorities, planned, documented, and implemented an attack detection system (SIEM), co-led the BCMS/ITSCM implementation subproject
• NIS-2 implementation: Gap analysis, risk assessments, training for executives and staff
• Led a cybersecurity team of 3 members
• Conducted various internal and external audits, managed providers, introduced continuous improvement
• Project consulting: closely coordinated with business and system owners, launched an online shop, a mobile app, and a customer portal
• Redesigned the security architecture, reducing administrative efforts by 20%
• Implemented ITIL processes (e.g., change management)
• Revised service agreements with internal and external providers
• Developed a security awareness strategy, ran social engineering tests, introduced and monitored phishing simulations, created various awareness materials, gave presentations
• Managed a budget of one million euros

• Consulting SMEs in Lean Management, Operational Excellence and internal auditing according to ISO 9001
• Implementation of efficiency, effectiveness and quality improvement measures
• Support with the implementation of sustainability strategies

• Built and successfully certified the Information Security Management System (ISMS) according to ISO 27001 in seven country organizations (Ghana, India, Bangladesh, Uzbekistan, Serbia, Kosovo, Albania).
• Full implementation of the ISMS from kick-off phase to certification, including defining the governance structure and process landscape.
• Developed and delivered target-group-specific trainings, workshops, and coaching sessions for local responsible persons on the basics of information security and ISMS operations.
• Designed and continuously improved training concepts and content to increase understanding and acceptance.
• Identified and implemented improvements in processes and tools, including risk management for international projects.
• Optimized central ISMS core processes from the idea through pilot operation and fine-tuning to global rollout.
• Optimized knowledge management, as well as work aids and methods for the global ISMS team.
• Built and moderated cross-functional coordination with key interfaces to the ISMS.
• Microsoft Teams, Excel, SharePoint Lists, Power Apps.

Enterprise & Cloud Security Architect supporting the modernization of the SDK application landscape as part of the KVNeo transformation program. Responsible for enterprise architecture, cloud governance, security architecture, and the definition of technical standards for strategic business applications.

Key responsibilities include architecture governance, target architecture development, cloud and integration architecture, security-by-design, and the translation of regulatory requirements into sustainable technical solutions across multiple business domains.

Responsibilities and achievements

• Designed and reviewed target architectures for strategic insurance applications and enterprise services.
• Developed architecture documentation based on Arc42 and Architecture Decision Records (ADRs).
• Defined governance models, architecture principles, and technical guidelines for cross-domain initiatives.
• Supported the modernization of archive, document management, and output management platforms.
• Designed integration architectures using REST APIs and event-driven communication patterns.
• Led architecture discussions with enterprise architects, development teams, product owners, and business stakeholders.
• Translated regulatory requirements such as DORA and ISO/IEC 27001 into practical architecture decisions.
• Designed security concepts covering Identity & Access Management, authorization, authentication, auditability, and logging.
• Supported SIEM integration, security monitoring, and enterprise logging concepts.
• Evaluated technical risks, technical debt, and architecture improvements while providing decision papers for architecture boards.
• Established architecture governance processes and contributed to enterprise-wide transformation initiatives.
• Supported cloud governance activities and the definition of secure cloud architecture standards.
• Facilitated architecture workshops and coordinated cross-functional stakeholders across business and IT.

Technologies & Methods Microsoft Azure • Arc42 • Architecture Decision Records (ADR) • REST APIs • Event-Driven Architecture • Microsoft Entra ID • Active Directory • IAM • SIEM • Cloud Governance • Enterprise Architecture • Security Architecture • Azure API Management • Jira • Confluence • Draw.io • DORA • ISO/IEC 27001 • Agile • Scrum

• Member of the strategic management team
• Responsible for 50 direct reports and functional responsibility for 25 more
• Realigned the global IT strategy and merged individual IT divisions of the business units
• Led the central international IT organization of the corporate group
• Budget responsibility of €20 million p.a.
• Strategic advisor to the executive board
• Contributor to the company's strategic decisions as a leadership team member
• Driver of digitalization
• Evolved the global team structure across entities in a matrix setup
• Initiated and implemented process changes
• Operated and provided the central IT infrastructure including the data center for the entire group
• Designed the global application architecture
• Implemented AI-powered solutions
• Responsible for IT governance based on ISO 27001
• Rolled out Microsoft M365
• Conducted an ERP selection process for the corporate group
• Designed and implemented the new organizational structure as a foundation for future success
• Introduced requirements management, project portfolio management and capacity planning for cross-company IT within six months