SAFe Product Owner/Product Manager (POPM)

Migration of an existing application to a new IT infrastructure.

• Managed all project activities (infrastructure, applications, data, security, architecture)
• Planned complex network architectures with security requirements
• Designed and coordinated firewall configurations
• Planned and managed interfaces between ERP, cloud, and third-party systems
• Coordinated middleware solutions (e.g. SAP Integration Suite, MuleSoft, Boomi)
• Defined data flows, mapping rules, and integration architectures
• Managed data migrations and master data harmonization
• Coordinated with business departments, IT teams, service providers, and external partners
• Team size: International team of 35 employees – Germany | Poland | India | USA
• Languages: English

Tools: Microsoft Office (Word, Excel, PowerPoint, Project), Brainloop, Jira, Confluence, MS SharePoint

Analysis and structuring of business and technical requirements for the further development of the LS One checkout system. Designing solution proposals and translating them into precise implementation tasks for international development teams. Prioritizing and coordinating requirements from a functional perspective, taking business and legal requirements into account. Quality assurance through reviewing, testing and evaluating the implementation based on defined acceptance criteria. Functional support for international deployments and rollouts, as well as analysis of feedback from locations for release planning.

Additionally: Supporting the integration of Anybill to provide digital receipts, as well as coordinating business and technical requirements within the existing POS environment.

Responsible for the strategic and operational coordination of app development for the Hameln-Pyrmont district

• Development and implementation of the digitalization strategy for citizen-focused mobile services and the optimization of internal administrative processes
• Requirement Engineering: Systematic collection of complex administrative requirements and conversion into structured user stories
• Stakeholder management: Coordination between specialist departments, citizens, administrative levels and external service providers in multi-level committee structures
• Prioritization and management of the Product Backlog while taking compliance requirements and regulatory guidelines into account
• Participation in agile ceremonies and coordination meetings for continuous product improvement
• Integration of GDPR requirements and administration-specific security standards into the development process
• Citizen participation: Coordination of feedback processes and user-focused tests to increase digital citizen satisfaction

• End-to-end analysis and optimization of existing processes in campaign management, contract management and district heating construction/construction coordination
• Development of automated contract management and transformation scenarios, including software selection and integration
• Analysis of ERP, chat, RCS messaging, consent management and tracking
• Preparation of recommendations, decision proposals and presentations for the executive board
• Use of AI for process optimization
• Tools: Apple Office, Microsoft 365, Teams, Claude, ChatGPT

Outcome: Implementation of an APS solution (Eyelit) across multiple international production sites, including definition of target planning processes, integration architecture (SAP – APS via middleware), and alignment of complex manufacturing requirements (e.g. autoclave planning, alternative routings). Establishment of governance structures, steering formats and decision frameworks to manage scope, cost and timeline across multiple stakeholders. Successful handover of project leadership to internal successor, ensuring continuity and sustained project delivery.

Role in Project: Project Lead / Program Manager

Main Tasks in Project:

• Led APS implementation across multiple plants (Germany, Canada, France, US) with focus on end-to-end planning & scheduling processes and system integration
• Acted as central interface between business stakeholders (plants, operations), IT (SAP/middleware) and vendor (Eyelit)
• Drove requirements engineering, including consolidation of plant-specific requirements and steering of sign-off process
• Managed vendor (Eyelit) performance, including scope clarification, effort discussions and commercial alignment
• Identified and challenged gaps between standard APS functionality and complex manufacturing requirements (e.g. autoclave planning, batch optimization, alternative routings)
• Defined and implemented project governance structures, including Steering Committees, risk reporting and decision frameworks
• Led escalation management on cost overruns, scope deviations and delivery transparency
• Coordinated integration strategy (decision for custom middleware vs. standard connector) and alignment with SAP landscape
• Improved project transparency and way of working, including definition of reporting structures, tracking logic and communication cadence
• Facilitated alignment between global and local stakeholders to ensure feasible timelines, resource planning and plant readiness
• Prepared and delivered SteerCo updates and executive decision documents
• Managed structured project handover to internal project lead, including knowledge transfer, documentation alignment and stakeholder transition.

• Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
• Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
• Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
• Defined and documented user stories and acceptance criteria with stakeholders.

• Owned requirements management for a connected mobile app integrating live vehicle hardware and embedded systems, from analysis through implementation (Requirements Management). App has grown to 500,000+ Google Play downloads and 5,800+ App Store ratings (4.4/5), ranking #170 in Germany's Navigation category.
• Steered digitalization and process optimization projects, coordinating between specialist departments, development teams, and external partners.
• Formulated requirements as user stories and acceptance criteria, accompanying implementation through testing and release.
• Applied genuine, practical AI Fluency to identify automation opportunities and accelerate delivery work. Applied SAFe and PRINCE2 methodologies; earned SAFe® 6 POPM and PRINCE2® Foundation certifications while in this role. Certified in Anthropic's AI Fluency framework.

• Agile coach and scrum master in property insurance/underwriting for Allianz Technology
• Team 1: Kanban/Scrumban team in DevOps mode – new features, distributed monolith to microservices, reduction of technical debt & refactoring, implementation of CI/CD, expansion of automated testing
• Team 2: SAFe team – greenfield service for global software and German adaptation, AI integration (Cythora)
• Scrum trainings, scrum manuals in Confluence, all ceremonies, establishment of an experimental just culture, team replacement and scaling from 7 to 20
• Requirements engineering, prioritization via business value for product owners, risk identification
• Project budget management, JIRA monitoring and automation, steering committee support, test strategy
• SAFe integration, PI planning, flight levels and road mapping

• Introduction of Agile-CCPM in an IT project agency with a focus on PHP-based content management systems.
• Preparation and facilitation of workshops to establish a cross-agency multi-project management system.
• Coordination and support of the agency partners.
• Coaching of the methodological framework.
• Collection, evaluation, and use of organizational metrics to plan next steps.
• Environment: OKR, CCPM, Agile Coaching, Agile Planning, Agile Metrics, Workshops, Facilitation, Change Management, JIRA, Zoom, Slack, Miro.

• Mentored participants through structured learning paths and hands-on projects.
• Provided feedback and guidance on AI integration and product management best practices.
• Mentor teams on AI adoption, enterprise product strategy, and practical delivery choices.

• Managing the project team for the rollout of an e-invoice solution in more than a dozen countries
• Carrying out the needs analysis as well as the analysis of the current status (technical, organizational, legal)
• Coordination with all country organizations
• Selection and implementation of the e-invoice tool
• Ensuring the project stays on time and on budget

• Development and further development of e-invoicing solutions, interfaces for invoice processing, and implementation of regulatory requirements

Technology & methods: XRechnung, ZUGFeRD, EN 16931, XML, API integration, backend development, cloud services, automation, compliance, AI-supported document analysis

• Support in fit-gap analysis for three RM-CA systems focusing on sub-ledger reconciliation, dunning, and collections processes.
• Stakeholder management in international teams (business colleagues, IT colleagues, and external partners).
• Escalation and risk management (PM).
• Cost and budget calculation (PM).
• Support in shaping the strategic direction of the global collections system.
• Resolving technical challenges for the central collections system (multi-company operation).
• High-level design of the central AR system with focus on scalability and process harmonization.