Business Analysts in Germany

• Designed and fully automated an end-to-end reporting workflow in Google Sheets, eliminating 100% of manual reporting and data-processing effort for sales team performance tracking.
• Built dynamic dashboards to visualize sales KPIs and performance trends, significantly increasing transparency into team performance for leadership.
• Analyzed profitability and performance data for approximately 75,000 customers generating ~3M EGP in monthly revenue, supporting data-driven sales decisions.

Topics:

• Further development of the CRM system NKAM and technical separation of “direct” and “indirect” sales
• Redesign of the discount management area and outsourcing to another system.
• Designing numerous improvements on the wholesale side to reduce manual effort down to the level of user stories.

• Requirements Engineering
• Process optimization and introduction of collaborative working models
• Process modeling with BPMN
• Analysis, specification, and documentation of logistics processes, IT systems, and data models
• Development of conceptual solutions
• Use case creation and documentation
• Data analysis with SQL
• Administration of Jira & Confluence

• Development, maintenance, and execution of „Regulatory Transaction Reporting“ (MiFIR & Dodd-Frank)
• Business and IT specification, testing, and business analysis in the banking systems environment of Summit, Murex, and Calypso, particularly in migration projects.
• Development, maintenance, and execution of P&L and risk reporting.
• Liaison between the business department and IT in an agile project environment.

The customer's own IT ticketing tool is being migrated to the central corporate tool. Critical elements are the product shop, the operational framework, the ITIL processes and asset management. It is important to ensure that the strategy for the service and support model works with the new tool, so that IT operations can continue smoothly. The next step is to develop and establish processes for the newly formed core team.

• Current-state analysis / weakness analysis of the existing processes and tool setup
• GAP analysis of the current and future operating and service models
• Analysis of business needs
• Evaluation and implementation of the identified GAPs
• Establishment of a continuous improvement process
• Risk management
• Hypercare & support during operational activities
• Establishment of processes for the newly formed core team
• Stakeholder management

• External consultant for various projects in the automotive industry.

• Data-driven business and performance analysis

• Analysis, interpretation and validation of complex business data

• Identification of trends, risks and potential areas for improvement

• Translation of analytical findings into actionable business recommendations

• Preparation and presentation of results for business stakeholders

• Developed and maintained 5 Power BI dashboards for pipeline tracking, forecasting, revenue-gap, quota-achievement, and deal-performance analysis.
• Delivered weekly, monthly, and quarterly reporting used by approximately 100 stakeholders across Sales, Finance, and Marketing.
• Built semantic data models and ETL workflows using Power Query, DAX, and SQL; integrated Salesforce, SharePoint, internal data warehouse, and Excel sources.
• Automated data ingestion, cleaning, transformation, format standardization, KPI calculations, dashboard refresh, and reporting preparation using Power Query, DAX, and Power BI, eliminating several hours of recurring manual data preparation and reporting work.
• Standardized KPI calculations and built interactive reports with row-level security, drill-through, and Waterfall analysis for business reviews and forecasting.

• Own and drive JD Edwards EnterpriseOne implementations and enhancements, leading cross-functional teams and coordinating with stakeholders to deliver system improvements aligned with business goals.
• Evaluate and optimize ERP system effectiveness, developing strategies to improve processes, increase efficiency, and maximize ROI in collaboration with key stakeholders.
• Act as subject-matter expert and strategic advisor, influencing decision-making and guiding leadership on ERP-related initiatives and business process transformation.

Transformation of the core banking system landscape from host systems to a SAP-based architecture (SAP BP, CML, CMS, CYT) including the introduction of a building savings solution based on iBS – BASS as well as S/4HANA transformation (brownfield)

• Test management & control
• Responsibility for test management in the SAP Business Partner area incl. control of a test portfolio with >1,500 test cases
• Preparation and management of >5 test cycles / releases
• Functional and organizational management of test teams
• Ensuring stable test execution despite high system complexity and dependencies
• Integration & system stabilization
• Coordination of cross-system test activities in a heterogeneous architecture (SAP, MDM, host, surrounding systems)
• Support for the integration and stabilization of complex system landscapes with >10 connected systems
• Stabilization of synchronization between SAP Business Partner, MDM and host systems
• Ensuring stable data and process flows as a basis for functioning business processes
• Defect management & quality
• Functional analysis, prioritization and control of defects
• Conducting structured root cause analyses
• Sustainable reduction of critical errors in business-critical processes
• Architecture & systems
• Participation in architecture design as well as ongoing support and further development of the system landscape
• Setup and support of test systems
• Conducting load and performance tests
• Enablement & go-live
• Conducting >30 trainings with a total of >150 participants
• Enabling business departments to carry out tests and error analysis independently
• Ensuring go-live readiness of business-critical processes
• Active protection of productive releases through targeted test control and risk focus
• Critical project situations
• Leading task forces to stabilize critical interfaces and processes

• Designed and developed a multi-tenant SaaS platform enabling organizations to build their own knowledge bases and chat with brand-customized AI assistants (white-label approach with dynamic branding per organization).
• Implemented a scalable RAG architecture with a GPT-4o tool-use loop, hybrid semantic search, and strict tenant isolation at database and search index level.
• Built persistent, project-like chat sessions including a streaming API (SSE), multilingual support, and speech input/output (STT/TTS).
• Delivered the cloud infrastructure as Infrastructure-as-Code, fully automated per-customer CI/CD pipelines, and an onboarding process for new tenants.

Technologies used: Python, FastAPI, Pydantic (v2 noted), Next.js, React, TypeScript, Tailwind CSS, OpenAI / LLMs (GPT-4o), Azure AI Search, Cosmos DB, Azure Blob Storage, Azure Cognitive Services Speech, Azure App Service, Azure Container Registry, Retrieval-Augmented Generation (RAG), Server-Sent Events (SSE), Docker, Terraform, GitHub Actions, REST, OpenID Connect (OIDC), Multi-Tenancy

• Concept and full-stack development of an app for parking space booking & management (Hahn Airport)
• From requirements to implementation and deployment; AI-supported development (Claude Code)

Project: Develop a new generational Pricing system & Integration analyst

Roles and Responsibilities:

• Implemented PROS Pricing integrated with SAP S/4HANA 2022 Greenfield implementation.
• Led pricing process transformation, improving business process efficiency through automation.
• Defined migration strategy, conducted user training, and supported solution rollout.
• Acted as Business Analyst for SAP BTP applications (Online ATP, Track & Trace, Order Status), translating business requirements into scalable solutions.
• Managed cross-functional delivery by coordinating SAP ABAP and Full Stack development teams.

KVG Carve-Out – Project Manager for the Compliance, Legal, Front Office & Audit workstream

• Managed the workstream’s project management, including planning, tracking, dependency management and decision preparation
• Structured the target process landscape following the carve-out; facilitated workshops to define roles and interfaces with Compliance, Legal, Front Office and Audit
• Created policies & guidelines for investment processes; ensured audit-compliant documentation and coordinated cross-functional stakeholders
• Coordinated dependencies and deliverables between workstreams; reported to the project leadership and SteerCo

• Planning, management and monitoring of the Corporate Responsibility Tech Enablement project for IT
• Design and implementation of the EUDR (EU Deforestation Regulation)
• Design and implementation of the Eco-Design Regulation
• Continuation of projects as part of the Corporate Responsibility strategy
• Definition and review of requirements (e.g. governance, success metrics) and, where necessary, analysis and resolution of problems
• Overall management, marketing, communication and quality assurance of the projects
• Creation of the project plan including timeline/roadmap, budget and resources
• Ensuring compliance with budget and deadlines
• Defining project management guidelines, methods and priorities
• Planning and tracking resources & efforts, also in cooperation with other IT departments
• Evaluation of projects and preparation of results (reporting to management)
• Identification and reduction of risks
• Regular communication with stakeholders
• Management of internal and external stakeholders and service providers (Jira, Confluence, backlog management, task tracking, Sharepoint, MS 365 Platform etc.)
• Development of standards and automation of processes
• Technical design and documentation of the Digital Product Passport
• Selection and evaluation of potential software providers
• Training and workshops on Osapiens

Label: Azure Cloud, Jira, Confluence, Power BI, SAP BW, AWS, Miro, Bee360, Draw.io, Sharepoint, MS 365 Platform, Trello, Osapiens, Naravero etc.