Process Automation Experts in Germany

• Designed and developed a production-ready data platform based on Microsoft Fabric for an e-commerce company
• Built a scalable Medallion Architecture (Bronze, Silver, Gold) with Lakehouse and Delta Lake as the foundation for analytics and AI applications
• Developed a metadata-driven ETL platform with PySpark and a generic Incremental Loading Framework (SQL Server → Bronze → Silver → Gold)
• Developed reusable components for Microsoft Fabric Notebooks to standardize data integration, transformation, and validation
• Implemented automated data pipelines including monitoring, logging, error handling, and Delta MERGE strategies for stable production operations
• Built a business layer architecture for reporting, data warehousing, and reusable data products
• Integrated heterogeneous data sources via SQL Server, REST APIs, Amazon SP API, and Google Analytics 4
• Worked closely with business departments to analyze business requirements and translate them into scalable data architectures

Technologies: Microsoft Fabric, PySpark, Python, SQL Server, Delta Lake, Lakehouse, OneLake, Data Factory, Data Warehouse, REST APIs, Amazon SP-API, Google Analytics 4

Design and implementation of a “unified-commerce” platform for SMEs to sell and deliver multi-product bundles

Achievements: Designed and delivered a fully functional, CPQ-based “buy flow” process for configuring and selling multi-product bundles on time, and secured customer approval within the specified 90-day timeframe. Successfully tested the integration of various interface services for customer search, customer data enrichment, address validation, service qualification, phone number validation, credit checks, appointment selection and quote-to-order transition.

Responsibilities:

• Strategic goal delivery: Translating strategic customer goals into action and delivering them (e.g. release content, business value).
• Backlog management: Creating and refining backlog items (Initiatives, Epics, User Stories, Defects) in close coordination with the project team and client.
• Prioritization & releases: Owning Product Backlog prioritization and delivery of defined release goals.
• Deliverable tracking: Tracking work completed by suppliers and the client.
• Roadmap & release planning: Developing and delivering roadmaps and release plans together with the client.
• Scope ownership: Owning the contractually agreed scope of work.
• Claim management: Proactive claim and change management with the client.
• Team coordination: Managing and coordinating the development team.
• Leveraging synergies: Using synergies between client projects and product development.
• Proposal preparation: Preparing proposals (with supervision) and presenting them in person to clients and partners.

Skills: Developing, communicating and delivering product visions; Product Backlog Management; Stakeholder Management; Regular reporting to management and steering committees; Requirements analysis & engineering; Planning and documenting workshops; Functional leadership and coordination of (distributed) project teams and external service providers; Epic Management; User Story specifications; Creating use cases, supporting software testing and User Acceptance Testing (UAT); Release Management and sprint planning; TO-BE process design; Process optimization; Planning, designing and specifying interfaces to existing and new systems; Identifying, assessing and managing project risks; Proactive claim and change management; Facilitating sprint planning and reviews; Data migration; Scrum; Kanban; REST API; JSON; XML; BPMN; UML; Jira; Confluence

• Developed a market entry strategy for the claims division of an insurance services provider.
• Analyzed and optimized existing claims processes.
• Defined management metrics and KPIs to improve performance and efficiency.
• Advised management on market positioning and process digitalization.
• Led an IT team of 13 employees as part of an interim vacancy cover.
• Ensured stable IT operations and managed external IT service providers.
• Led regulatory projects, particularly the implementation of the DORA regulation.
• Prepared and supported an IT security audit.
• Change management and conflict moderation in a challenging transformation environment (FI migration).

• Advising on and selecting voice systems based on requirements, integration, data protection and cost
• Designing call guides, knowledge bases and handover to employees
• Test planning, call analysis and optimization of existing solutions

The client operates a SaaS platform for managing rail and intermodal transport (Rail-Flow Transport Management Platform).

For two of its customers, it was looking for a 3-month project management replacement. Both customers offer rail and intermodal transport services. Implementation progress differs: one customer is already live and wanted its Phase 2 enhancements implemented; the other customer is implementing its MVP and entering an intensive testing phase.

As part of the assignment, project management was taken over, including management of the internal development team (offshore Turkey).

• Took over complete project management for 2 customer projects, including the roles of Product Owner and Co-Scrum Master
• Managed agile implementation teams consisting of business analysts, implementation consultants, developers (offshore) and QA staff
• Ensured compliance with and further development of project governance
• Planning and rollout management: creation and maintenance of project and rollout plans as well as coordination of role assignments with the client’s management
• Requirements and change management: management of contractual requirements, bugs and changes
• Customer and project communication: organization and moderation of status meetings and steering committees
• Identification of project risks, initiation of countermeasures and escalation
• Ensured correct and timely invoicing for project services together with Finance

Methods: Scheduling (forward- and backward-based), including milestone planning, structured interviews, multi-project management (in English)

Tools / Technologies: Jira, Confluence / Atlas, Claude (Skills, Artifacts), MS Outlook

Stabilization of a critical logistics outsourcing setup in the context of an SAP S/4HANA transformation. The focus was on restoring a reliable operational fact base between the client, logistics service provider, international supplier plants and the SAP/IT organization.

• Coordination between the client, global logistics service provider, international supplier plants, SAP/IT teams, Quality Management and the operational shop floor.
• Management, monitoring and operational correction of Inbound Deliveries; integration of Outbound Delivery processes.
• Analysis of interface, posting, batch and master data errors between SAP S/4HANA, logistics service provider, supplier plants and internal business functions.
• Significant reduction of critical inventory differences between the client and logistics service provider.
• Improved operational management capability in the logistics environment and creation of a common fact base.
• Reduction of recurring error patterns in the areas of Inbound Deliveries, inventory, interfaces, batch/posting logic and service provider processes.

• Development of scalable backend applications with C#/.NET and Java
• Design and implementation of distributed microservice architectures
• Development and integration of REST APIs for industrial applications
• Development of modern web applications with React, Angular, and TypeScript
• Implementation of MQTT-based communication solutions
• Integration of industrial protocols such as OPC UA and Modbus TCP
• Development of batch, process control, and HMI components
• Containerization and deployment of applications with Docker
• Conducting code reviews and supporting architecture decisions
• Close collaboration with Product Owners, QA, and interdisciplinary teams
• Analysis of business requirements and implementation of technical solutions
• Further development of existing software architectures with a focus on maintainability and performance

Technologies: C#, .NET, ASP.NET Core, Java, C++, React, Angular, TypeScript, Vue.JS, MQTT, OPC UA, Modbus TCP, Docker, GitLab, MariaDB, MySQL, Linux

• Develop custom AI agents delivering 90%+ reduction in manual workload and significant efficiency gains
• Provide end-to-end AI strategy consulting: from digital assessment to implementation and change management
• Design and deliver tailored training programs and workshops on AI adoption, prompt engineering, and automation
• Support clients in implementing scalable AI solutions integrated with existing technology stacks
• Focus areas: AI strategy, automation, workflow optimization, and capability building

• Taught ML, BI, and Big Data to Master's students.

Tech: Python, Power BI, SQL, ML, SnowflakeDB, databricks, MS Fabric, MongoDB, LLM

• Built a scalable nearshore IT developer hub (Croatia, Czech Republic, Poland) as an independent company through a BOT model (Build – Operate – Transfer)
• Identified, selected, and managed full-service agencies; introduced management and control mechanisms, including KPIs, SLAs, and regular service reviews
• Prepared and reviewed data processing agreements and framework contracts in coordination with Legal & Compliance; integrated regulatory requirements (including KRITIS) into process design
• Advised on cloud vs. on-premise strategies, data storage, and authorization concepts; supported Procurement with tendering and service provider evaluations
• Managed change and process harmonization between internal teams and nearshore partners; reported to executive management, CFO, and CIO

Result: Scalable IT developer hub with an audit-ready governance model, reduced operating costs, and accelerated product development.

Non-custodial staking and digital-asset infrastructure for Web3 wallets, exchanges, and institutional custodians

Advised the COO on delivery for staking and digital-asset infrastructure serving institutional custodians, exchanges and wallets across regulated markets.

• Ran the company-wide KPI and OKR process across the organisation, raising company-wide OKR achievement from 50% to 65%.
• Designed and implemented OKR/KPI frameworks enabling structured quarterly delivery cycles and executive-level execution visibility.
• Defined, documented and improved the P2P governance and operating processes across programmes and operations.

Reporting and controlling using Power BI for a production ERP system

• Analysis of ERP data and interfaces for use in Power BI dashboards
• Evaluation and migration of existing reports (e.g. Excel) to Power BI
• Development of an authorization concept for selective data access
• Documentation and training on the use and customization of Power BI dashboards

Label: Power BI, Excel, SelectLine ERP, Microsoft SQL, SQL Server Management Studio

Objective: Consulting in IT project management for interface management, with the aim of driving the structural transformation toward global systems in the cloud

Activities:

• Process design in the source system: Analyzing and developing processes for the efficient provision of data from source systems
• Data definition: Precisely defining the data records to be transferred and ensuring data quality
• Process design in the target system: Designing and developing processing processes within the target systems
• Technical consulting for the IT implementation team within an iPaaS system
• Quality assurance: Planning, leading and documenting User Acceptance Tests (UAT) to ensure the functional requirements
• Project completion & handover: Formal handover of the implemented interfaces, including complete technical documentation, to IT operations

Tools: Jira, Confluence, Office 365

• Development of an agent-based governance platform for the automated assurance of EU AI Act compliance and ODA-compliant orchestration of AI services in complex enterprise environments.

• Design and implementation of an agent-based "Mission Control" framework (Aletheia Conductor) for autonomous state monitoring and process control.

• Development of "Compliance-as-Code" (CaC) solutions based on OPA/Rego for system-wide enforcement of regulatory guardrails.

• Integration of TM Forum ODA standards (TMF630, TMF622, TMF642) to ensure interoperability and standardization.

• Building a highly available event-driven architecture using Redpanda and CloudEvents v1.0 for near-real-time event processing.

• Implementation of an audit-proof "Evidence Chain" through cryptographic linking of trace logs in preparation for automated audits.

• Tech Stack: Java 21 (Quarkus Native), TypeScript (Next.js), Redpanda (Kafka API), CloudEvents v1.0, OPA (Open Policy Agent) & Rego, TimescaleDB, ZincSearch, Redis, TM Forum ODA, Git, GitHub, Clean Code Development, Like-C4.