Process Automation Experts in Dusseldorf

• Acquires new B2B customers for an AI SaaS startup in the public tendering space and books product demos with IT decision-makers.
• Qualifies target customers based on a defined ideal customer profile, including discovery, needs analysis, and objection handling.
• Builds domain knowledge in public procurement (EVB-IT, German and EU tender portals) for technical discussions at eye level.

PLANT-MY-TREE®-per-order

The application enables Shopify merchants to automatically place tree-planting orders for every incoming order. By integrating ecological contributions directly into the purchase process, the manual effort for tracking and billing reforestation initiatives is eliminated. The system increases transparency for end customers through real-time visualizations of the ecological impact directly in the storefront. The architecture is based on a modular monolith with Spring Boot in the backend and an integrated React app inside the Shopify admin area. The solution uses webhooks to capture order data in an event-driven way and integrates the weclapp ERP system for automated monthly invoicing. An app proxy mechanism provides dynamic statistics such as CO2 compensation and planted trees without any performance loss for the merchant shop.

Tasks:

• Design of the modular software architecture based on Spring Modulith to ensure high maintainability
• Development of the event-driven business logic for evaluating Shopify orders via webhooks
• Implementation of automated invoicing by connecting the weclapp REST API
• Building the frontend using React Router and Shopify App Bridge for native integration
• Design of the database model and implementation of the persistence layer with JPA/Hibernate and Prisma
• Integration of internationalization processes for global use in the frontend and email communication
• Automation of deployment processes using Docker and GitLab CI/CD

Project skills: Java 25, Spring Boot, Spring Security, Spring Modulith, Hibernate, JPA, REST API, PostgreSQL, Maven, Liquibase, React, TypeScript, React Router, Vite, Node.js, Prisma, Zod, Docker, Docker Compose, GitLab CI/CD, Shopify CLI, Shopify App Bridge, Polaris, weclapp, i18next, Lombok, Vitest

• Responsible for driving digital transformation and aligning country organizations with the Rhenus platform model

• Initiated the digital transformation roadmap for five countries, ensuring alignment with global group strategy

• Built and led a high-performing digital transformation consulting team, expanding delivery capacity from one to three value streams and thereby fast tracking the roadmap from 3 to 2 years

• Acted as strategic advocate for 5 country organizations, ensuring group-wide cross-functional alignment

• Redefined business analysis into an agile approach, reducing time-to-value for platform harmonization by 50%

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• ERP Integration & Rollout: SAP/SuccessFactors/Salesforce implementation with seamless system alignment and efficiency gains.
• AI Strategies & Automation: Data-driven solutions for talent matching, process automation, and AI-powered decision-making.
• Global Transformation Advisory: Strategic guidance for C-level executives on digitalization, cost optimization, and scaling.
• Industry-Specific Digitalization: CRM/system optimization for automotive (e.g., Daimler, VW) and manufacturing (ERP evaluation, AI adoption).

• SAP S/4HANA, OTC, 2nd & 3rd level support, project implementation of S/4HANA Cloud Private Sales & Services
• SAP SCM/OTC/P2P/LE/CS/PS, S/4HANA Private Cloud (Sales, Services), CPI, SAP Business Technology Platform (BTP), EDI, IDoc, ABAP, user exits, SAP Activate, ITIL, SAP Cloud ALM
• Support and consulting for integration of SAP ECC into new business areas in SAP S/4HANA
• Decommissioning legacy systems and implementation of the new harmonized SAP S/4HANA landscape
• Process optimization in SAP S/4HANA and support for daily requests from business users and key users
• Project implementation of S/4HANA Private Cloud Sales & Services
• Responsibility for the SCM stream within the global template
• Process design with Signavio and creation of Business Process Documents (BPD)
• Creation of functional design specifications (FS, TS) including interface design and WRICEF objects
• Ensuring integration of PTP with FI/CO, O2C and EWM through SAP customizing
• Migration from SAP ECC to SAP S/4HANA Private Cloud to replace legacy systems and implement a harmonized system landscape
• SAP BTP & CPI: extension of Cloud Platform Integration (CPI), integration of PTP with FI/CO, O2C and EWM, optimization of cloud-based services
• Analysis and evaluation of existing SCM processes in the SAP S/4HANA Private Cloud environment
• Design of integrated solutions in OTC, P2P, EWM, LE and PP including forecasting and capacity planning
• Extension of transportation processes in SAP TM and SAP LE-TRA to support multimodal transports focusing on rail freight and integration of external rail logistics providers via EDI (VDA, EDIFACT)
• Consulting on further migration to SAP S/4HANA Supply Chain
• Functional consulting on developed supply chain processes
• Management of SAP CCS processes for contract types and bonus agreements
• Execution and maintenance of distributions and settlement keys
• Support for integration of transfer rules into the CCS model
• Documentation of CCS process changes for traceability and compliance
• Customizing and optimization in OTC: condition maintenance for pricing, materials, freight, customers, price & material groups; extension of sales document types, item categories, credit memos, down payments and prepayments with pricing procedure, condition types, access sequences, condition tables, condition records, billing types, invoice types, item categories, sales document types, reconciliation accounts, tax accounts; integration with FI/CO for accounting and financial closing; bonus settlements; delivery process optimization; configuration of delivery schedule types with account determination; creation of schedule line categories for delivery schedules; maintenance of schedule lines for delivery schedule types; schedule line determination settings such as order date, delivery date, availability check rules, returns etc.
• Customizing and optimization in P2P: purchase requisitions, purchase orders, document types (reason codes for ordering, rejection and blocking), scheduling agreements and stock transfer schedules; maintenance of material master and vendor master; payment terms; Incoterms; purchasing groups; purchase prices; quota agreements; contracts; purchasing info records; release procedures (characteristics, classes and release strategies); message control; maintenance of vendor master data; assignment of purchasing info records to materials and vendors; configuration of vendor evaluation with weightings; execution and adjustment of material requirements planning processes; creation of detailed functional specifications for P2P processes such as goods receipt (MIGO), goods issue, purchase requisitions and orders; ensuring data quality and master data maintenance in tables such as MARA, LFA1 and LFB1 etc.
• SAP Fiori: extension and customizing of Fiori apps to improve usability and efficiency; implementation of analytical Fiori apps to monitor KPIs and processes; workflow optimization and UI adaptations for enhanced user experience in SAP S/4HANA Private Cloud
• Process modeling in Signavio; optimization and documentation of business processes; workshops and training on process modeling
• 2nd & 3rd level support in OTC, P2P, CS, PS modules (SCM): incident and change tickets; processing, resolution and documentation of SAP user requests; feasibility analysis for change requests; process optimization; service management with SAP CS; Cloud for Customer (C4C) for modern customer service processes; migration of SAP CS to S/4HANA Field Service Management (FSM); use of embedded analytics for service processes
• Customizing, testing, documentation, training; ensuring integration and collaboration between O2C, P2P and FI/CO modules for supply chain optimization; feasibility analysis; effort estimation; debugging; programming; IDoc and EDI monitoring etc.
• 2nd & 3rd level support in C4C Sales and Services: opportunities, surveys, user creation and authorizations; extension of Business Technology Platform; enhancement of CPI interface; customization of customer and material master data; orders; quotations; equipment; service notifications; surveys; tasks; PS orders; integration of PTP with FI/CO, O2C and EWM; ensuring integration and maintenance of MRP processes etc.
• Responsibility for process analysis and design in export processing, Intrastat and customs management in compliance with international trade regulations (e.g. export control, preference agreements, dual-use)
• Integration and optimization of Intrastat reporting in SAP SD including maintenance of statistical commodity codes, country of origin, tariff codes etc.
• Customizing in SAP SD foreign trade (SD-FT/FTT) for customs-relevant fields and processes
• Coordination and preparation for integration with SAP GTS, including ATLAS reporting, embargo checks, export control and tariff determination
• Collaboration with customs authorities and logistics providers on export declarations and approval processes
• Creation of test cases for customs processes, export documents, commercial invoices, export declarations etc.
• MDG (Master Data Governance): data quality and maintenance of master data in relevant tables (e.g. MARA, LFA1, LFB1); change requests for master data maintenance in O2C/P2P
• SAP S/4HANA migration: support for migration from SAP R/3 to SAP S/4HANA, including data migration, process optimization and system harmonization; support for global rollouts for subsidiaries in multiple countries; experience in developing SAP templates for global implementations
• ABAP: development and optimization of programs to extend functionalities in O2C and P2P modules; debugging and troubleshooting; customization and enhancement of user exits for customer-specific requirements; IDoc and EDI monitoring

• Hybrid/Remote
• Digitalisation introduction and optimisation of software
• Advice on the introduction of AI
• Data & AI strategy
• Interim / tech consultant
• Product, process & management
• Vendor management
• Compliance management platforms (ISO 27001, GDPR, EU AI Act)
• M&A due diligence & analysis

Architected the strategic transition of the legacy customer base from license/maintenance contracts to a subscription model.

• Migration Strategy: Designed the commercial architecture and pricing frameworks; aligned Product, Marketing, and Sales teams to pivot the legacy install base toward ARR-based models.
• Pilot Program: Executed a "forced upsell" pilot resulting in a 2x uplift and generating €250k+ in incremental ARR within the initial cohort of 12 enterprise clients.

• CRM process and feature consulting
• AI infusion workshops to introduce AI apps for critical business processes
• Prototyping – Vibe coding with Lovable
• Development of several apps for global bid management in the CPQ, Salesforce, and SAP S/4HANA environment
• Requirements and process management
• Introduction of a new data governance model
• AI infusion – supporting apps and business processes with AI applications
• Portfolio management of AI ideas: identifying and selecting AI projects in bid management
• Prototyping AI projects with Lovable.dev
• Building an AI data foundation in Snowflake
• Blueprint for different business units and global rollout
• An agile prototype-first approach with design thinking and vibe coding to prototype all applications
• Presentation at a global conference on using AI in business and validating ideas with design thinking & vibe coding
• AI infusion workshops at global conferences for prototyping ideas with business stakeholders

• Migrated backups and full workloads to AWS and Azure, including setup and management of AKS & EKS clusters.
• Automated infrastructure with Terraform & ArgoCD and implemented CI/CD pipelines with GitLab.
• Monitored systems on OpenShift 4 (on-premise) with Grafana & Prometheus, using CloudWatch and X-Ray for analysis and logging.
• Built and maintained secure network infrastructures (VPCs, SGs, WAFs, ACLs), integrated Azure Log Analytics.
• Collaborated closely with infrastructure and development teams, maintained technical documentation with Confluence, handled tickets via Jira, and promoted cloud knowledge within the company.

• Led SampleManager LIMS 21.x & LabWare LIMS v8 implementation, reducing manual lab errors by 40% and improving data traceability.
• Configured LW LIMS & SM LIMS 21.2: workflow design, role-based access control (RBAC), and master data management.
• Designed and configured LES workflows: sample lifecycle management, test assignments, approvals, and result review processes.
• Managed Master Menu and CI configuration, ensuring consistency, data integrity, and regulatory compliance.
• Integrated LIMS 21.2 with MES, ERP, EM, WinKQCL (Lonza MODA), SoftMax Pro, Empower, and Chromeleon CDS via REST APIs and web services.
• Implemented PAS-X MES: architecture design, multi-platform implementation (PAS-X, Siemens Opcenter), and integration with PLC, SCADA, and DCS systems.
• Executed IQ/OQ/PQ qualification protocols and Validation Summary Reports (VSR) for QC analytical and utility systems in aseptic and sterile production environments.
• Developed and reviewed Risk Assessments, Traceability Matrices, and Data Integrity evaluations in accordance with ALCOA+, 21 CFR Part 11, and EU Annex 11.
• Led EMA/FDA/WHO inspection readiness, standardized CQV SOPs, enabled digital CQV integration (LIMS/CDS/MES/SCADA/ERP/SDMS), and ensured 21 CFR Part 11 & Annex 11 compliance.
• Managed secure OT cybersecurity: network configuration and access control.
• Configured NuGenesis SDMS for document/data management, CDS/LIMS integration, workflow automation, and reporting.

• Built and launched the AI-powered “E-Invoice Corrector,” an intelligent system for validating and correcting invoices, using Python, FastAPI, and machine learning. The system is now live at Fintom8.
• Converted the Corrector into a fully functional API, published with Swagger documentation for easy access and integration by internal and external consumers.
• Designed, experimented with, and optimized advanced LLM prompts and meta-prompting strategies to improve automated reasoning, error correction, and decision-making in agent workflows.
• Wrapped and integrated existing APIs within the Google Agent Development Kit (ADK) framework to enhance automation capabilities and conversational AI workflows.
• Implemented comprehensive unit testing using pytest and unittest, and employed breakpoint debugging (VS Code, pdb) to ensure code reliability, maintainability, and smooth runtime execution.
• Utilized Pydantic and Tabulate for structured data validation, API schema management, and clear tabular data representation in testing and debugging workflows.
• Pursuing the Google Cloud Professional Certificate.

• Overall P&L responsibility for $100m+ business
• Direct responsibility for sales, product, middle office and technology delivery teams
• 40% increase in revenue driven by credit policy optimization, diversification of revenue sources & fee growth
• Oversight of delivery programs for digitization of business lending loan origination processes to new lending platform leading to 63% increase in process automation

• manages the early-stage phase including the completion of company setup and market entry activities
• develops the business plan for market entry in the field of furniture production and design
• represents the company at trade fairs in Dubai and establishes initial customer relationships
• leads the process automation for support requests with the help of AI tools