Process Managers in Dusseldorf
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Meet FRATCH Process Managers in Dusseldorf
Felipe Drummond
Last position:
Senior PMO Expert at RWE Technology International
Project scope: Supported the establishment, scaling and continuous improvement of project management and support processes by modernizing governance, processes, documentation, deliverables tracking, training content and tool-supported ways of working across a complex energy project environment.
Key contributions
- Supported the build-up and maturation of the PMO department, including governance structures, operational frameworks, project management processes, templates and deliverables tracking mechanisms.
- Conducted As-Is analysis of existing processes and their documentation, including process inventory, interface mapping, problem identification and creation of visualizations and white papers to improve shared understanding.
- Reviewed and improved project management documentation, templates and work instructions, including support for a project document master list to strengthen standardization and control.
- Designed and supported rollout of a lessons learned process and related system/application, including pilot preparation, coordination and implementation support.
- Mapped and supported implementation of a new resource management process connected to the rollout of a resource planning tool.
- Led and supported adoption of agile ways of working and Atlassian tools, including Jira and Confluence team boards, plans/roadmaps, dashboards, sprint planning and retrospectives.
- Acted as key user for continuous usage improvements in PMO tools and collaboration practices.
- Developed training curricula, instructional videos, supporting materials and PMO Open Doors sessions to improve capability transfer and provide a recurring forum for updates and information sharing.
- Developed a skills matrix concept and supported rollout as a basis for structured capability management and training demand analysis.
- Supported preparation of department offsites, implementation of a new Integrated Management System (IMS), creation of a SharePoint-based PMO website and department integration after restructuring.
Results / business impact
- Improved project management & PMO structure, processes and their documentation
- Enhanced transparency and standardization across processes, documentation, governance routines and project deliverables tracking.
- Enhanced information flow and knowledge transfer through SharePoint-based communication, PMO forums, training curricula and instructional videos.
- Strengthened lessons learned, resource planning, agile collaboration, capability management and post-restructure department integration.
Antje Baumann
Last position:
AI Strategy Consultant, Change Manager at SMEs (various marketing boutiques, IT & office services)
AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)
Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.
Activities
- Needs analysis and individual preparation of the consulting formats
- Facilitation of a structured AI status assessment including vision, mission, and target picture
- Identification and prioritization of relevant AI use cases and action fields
- Creation of management decision templates and roadmaps
- Raising awareness for opportunities, risks, and success factors of AI introduction
- Support for first customers with AI-supported automation scenarios
- Supporting people and teams through the change process of AI introduction (CM)
Methods / Tools / Technologies
Methods:
- AI status assessment & use case analysis
- Workshop moderation / facilitation
- Requirement Management
- Change Management (PROSCI)
Tools:
- Generative AI tools (e.g. ChatGPT, Claude)
- Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)
Technologies:
- Prompt engineering
- AI workflow automation
Marion Gunia
Last position:
Trainer Communication & Leadership | Talent Acquisition Manager | HR Process Optimization at Self-employed
As a freelance trainer and Talent Acquisition expert, I support companies in attracting, onboarding, developing, and retaining employees professionally.
My focus is on 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀 in communication, leadership, onboarding, and knowledge transfer, as well as on 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲𝗺 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 including active sourcing and candidate experience.
I combine many years of experience in sales, recruiting, team leadership, and process optimization (HR and sales) with a clear, hands-on approach. Companies benefit from trainings that provide concrete tools and recruiting processes that are fast, transparent, and efficient. The goal is always to strengthen collaboration, preserve knowledge, and make informed decisions.
In addition to training and talent acquisition, I optimize HR processes along the employee lifecycle – from talent acquisition and onboarding through role clarification, induction, knowledge transfer, and handovers to offboarding and knowledge retention. I emphasize clear responsibilities, structured workflows, and communication at eye level.
My work is aimed at companies that want to professionalize their recruiting processes, empower leaders and employees, or sustainably improve knowledge transfer and collaboration.
Key focus areas:
- Training & Workshops (communication, leadership, onboarding, knowledge transfer, offboarding)
- Operational recruiting & active sourcing
- Candidate experience
- HR process optimization along the employee lifecycle
- Knowledge transfer, handovers & role clarification
- Workshop design & moderation
I look forward to connecting with companies that want to strengthen training, talent acquisition, or HR processes – as well as with educational providers looking for hands-on training formats.
Gilbert Huwar
Last position:
Process Design: Solution Development and Release Management at E.ON Digital Services
- Led workstream for analysis and optimisation of the solution development and release process within the newly established organizational structure
- Analyzed and adopted existing processes after transition of technical responsibility to E.ON Digital Services
- Supported the agile development approach within engineering teams
- Established a unified workflow for business requirements and clear communication interfaces, documented using Atlassian Jira on both the business and engineering sides
- Created dashboards with Rich Filters for Jira Dashboards to provide an overview of feature releases and their connection to technical releases
- Designed new burnup charts and statistics per release to improve transparency of overall technical progress at the product level
Kai V. Wulffen
Last position:
Process Manager in Operational Change Management at Jungheinrich AG
- Introduction of a central change process
- Technical support for the operational implementation of changes (ITIL technical change management)
- Co-design and technical implementation of digital processes
Bastian Knetsch
Last position:
Process Management Consultant at SachsenGigaBit GmbH
- Introduction and optimization of processes in marketing and technology, e.g., the product launch process
Hans Boot
Last position:
Six Sigma Master Black Belt at Durch Denken Vorne Consult GmbH
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Process Managers statistics
Aggregated from the professional profiles of matched freelancers.
Experience
20 years (Germany: 21 years)
Position duration
1.6 years (Germany: 3 years)
Positions per freelancer
13
Top business areas
Information Technology, Project Management, Operations
Top industries
Manufacturing, Information Technology, Transportation
Certification focus areas
Project Management, Operations, Information Technology
Bachelor's degree or higher
80% (Germany: 89%)
Master's degree or higher
20% (Germany: 56%)
Certifications per freelancer
7 (Germany: 4)
Most common languages
German, English, French
Speak two or more languages
100% (Germany: 95%)
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this role in Dusseldorf are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates for Process Managers in Dusseldorf
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the role
Process focus
A Process Manager maps how work really happens, then improves it. That can mean order-to-cash, procure-to-pay, incident handling, onboarding, or plant and service workflows. In many companies the role is also called a business process manager or process improvement manager.
Typical deliverables
- Process maps and BPMN models that make handoffs clear
- Gap analysis and root-cause findings for slow or error-prone steps
- Standard operating procedures and work instructions
- KPI definitions, process dashboards, and control points
- Rollout plans for changed ways of working across teams
Skills that matter
Strong Process Managers combine analysis with change work. They need to talk to operations, IT, compliance, and line managers without losing the detail. They should know Lean thinking, process mining, workshop facilitation, and basic data handling. Familiarity with tools like Signavio, Visio, Lucidchart, Jira, or ServiceNow can help, depending on the setup.
When companies bring one in
Freelance Process Managers are useful when a team needs outside structure for a redesign, a turnaround, or a system change such as ERP introduction or ticketing migration. They also help when internal staff are tied up with daily work and the process needs a neutral view. In Dusseldorf, this often fits companies in industry, logistics, chemicals, consulting, and corporate shared services that need clear coordination across functions.
What good looks like
A strong Process Manager does more than draw diagrams. They connect process design to real execution and keep the solution practical.
- Spots bottlenecks and handoff failures quickly
- Balances efficiency with compliance and usability
- Works well with operations and technical teams
- Pushes changes through with clear communication
- Leaves behind a process that can be owned internally
Freelancer fit
Companies often choose a freelancer when the assignment is project-based, urgent, or politically sensitive. That is common for recovery work, shared service setup, post-merger alignment, or process standardisation across sites. For freelancers, the role suits people who can enter a complex environment, learn fast, and deliver structure without needing long ramp-up time.
Frequently asked questions
Questions about Process Managers? Start with the answers below.
A Process Manager studies how work flows across teams, finds weak points, and redesigns the process so it runs more cleanly. The job usually includes workshops, process maps, action plans, and follow-up until the new way of working is in place.
Look for someone who can analyse operations, facilitate stakeholders, and turn findings into workable changes. A strong Process Manager understands process mapping, KPI design, Lean methods, and the realities of implementation, not just documentation.
Often, yes, but not always. A Process Manager may work hands-on with business process management, while a BPM specialist can be more focused on governance, modelling standards, or tooling. The exact scope depends on the company and the project.
A Process Manager is a good freelance choice when the work is tied to a project, a process redesign, or a temporary gap in the team. It also makes sense when you need a neutral outsider to challenge habits and align different departments.
In Dusseldorf, a Process Manager is often brought into industrial, logistics, consulting, and shared-service environments. Typical work includes ERP-related process changes, cross-functional standardisation, and support for operational improvement across locations.
Yes, much of the analysis and documentation can be done remotely. A Process Manager should still be willing to join key workshops and stakeholder sessions on site in Dusseldorf when process changes affect many teams or require direct buy-in.
Ask for examples of processes they improved, how they handled resistance, and what changed after rollout. A strong process improvement manager can explain the problem, the method, and the result in plain language, and they can show how the solution was adopted in daily work.
Freelance Process Managers should expect a mix of analysis, stakeholder management, and practical change support. The best assignments need someone who can move between workshop facilitation, documentation, and implementation without losing sight of the business goal.
The average hourly rate for Process Managers in Dusseldorf is 121 €, which corresponds to a daily rate of about 968 € based on an 8-hour working day.
Of the freelancers working as Process Managers in Dusseldorf, 80% hold at least a Bachelor's degree and 20% hold at least a Master's degree.
On average, freelancers working as Process Managers in Dusseldorf have 20 years of professional experience, with a single engagement typically lasting around 1.6 years.
The most common languages among freelancers working as Process Managers in Dusseldorf are German (100%), English (100%), and French (29%).
The most common industries among freelancers working as Process Managers in Dusseldorf are Manufacturing (86%), Information Technology (71%), and Transportation (71%).
The most common business areas among freelancers working as Process Managers in Dusseldorf are Information Technology (100%), Project Management (100%), and Operations (86%).
FRATCH Process Managers main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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Philipp Thomaschewski
FRATCH CEO
