Process Consultants in Dusseldorf

Project scope: Supported the establishment, scaling and continuous improvement of project management and support processes by modernizing governance, processes, documentation, deliverables tracking, training content and tool-supported ways of working across a complex energy project environment.

Key contributions

• Supported the build-up and maturation of the PMO department, including governance structures, operational frameworks, project management processes, templates and deliverables tracking mechanisms.
• Conducted As-Is analysis of existing processes and their documentation, including process inventory, interface mapping, problem identification and creation of visualizations and white papers to improve shared understanding.
• Reviewed and improved project management documentation, templates and work instructions, including support for a project document master list to strengthen standardization and control.
• Designed and supported rollout of a lessons learned process and related system/application, including pilot preparation, coordination and implementation support.
• Mapped and supported implementation of a new resource management process connected to the rollout of a resource planning tool.
• Led and supported adoption of agile ways of working and Atlassian tools, including Jira and Confluence team boards, plans/roadmaps, dashboards, sprint planning and retrospectives.
• Acted as key user for continuous usage improvements in PMO tools and collaboration practices.
• Developed training curricula, instructional videos, supporting materials and PMO Open Doors sessions to improve capability transfer and provide a recurring forum for updates and information sharing.
• Developed a skills matrix concept and supported rollout as a basis for structured capability management and training demand analysis.
• Supported preparation of department offsites, implementation of a new Integrated Management System (IMS), creation of a SharePoint-based PMO website and department integration after restructuring.

Results / business impact

• Improved project management & PMO structure, processes and their documentation
• Enhanced transparency and standardization across processes, documentation, governance routines and project deliverables tracking.
• Enhanced information flow and knowledge transfer through SharePoint-based communication, PMO forums, training curricula and instructional videos.
• Strengthened lessons learned, resource planning, agile collaboration, capability management and post-restructure department integration.

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

As a freelance trainer and Talent Acquisition expert, I support companies in attracting, onboarding, developing, and retaining employees professionally.

My focus is on 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀 in communication, leadership, onboarding, and knowledge transfer, as well as on 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲𝗺 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 including active sourcing and candidate experience.

I combine many years of experience in sales, recruiting, team leadership, and process optimization (HR and sales) with a clear, hands-on approach. Companies benefit from trainings that provide concrete tools and recruiting processes that are fast, transparent, and efficient. The goal is always to strengthen collaboration, preserve knowledge, and make informed decisions.

In addition to training and talent acquisition, I optimize HR processes along the employee lifecycle – from talent acquisition and onboarding through role clarification, induction, knowledge transfer, and handovers to offboarding and knowledge retention. I emphasize clear responsibilities, structured workflows, and communication at eye level.

My work is aimed at companies that want to professionalize their recruiting processes, empower leaders and employees, or sustainably improve knowledge transfer and collaboration.

Key focus areas:

• Training & Workshops (communication, leadership, onboarding, knowledge transfer, offboarding)
• Operational recruiting & active sourcing
• Candidate experience
• HR process optimization along the employee lifecycle
• Knowledge transfer, handovers & role clarification
• Workshop design & moderation

I look forward to connecting with companies that want to strengthen training, talent acquisition, or HR processes – as well as with educational providers looking for hands-on training formats.

• Introduction and optimization of processes in marketing and technology, e.g., the product launch process