Bastian K.-Process Management Consultant
Check rate
Experience
Process Management Consultant
SachsenGigaBit GmbH
- Introduction and optimization of processes in marketing and technology, e.g., the product launch process
Interim Senior Project Manager Sales & Marketing
Telefónica Germany GmbH & Co. OHG
- Leading a task force and implementing sales-boosting measures for the secondary brand Blau: turnaround in sales and stabilization of market share
- Re-launch of the postpaid tariff portfolio for the secondary brand Blau
- Project management for setting up door-to-door sales of O2 FTTH products
Interim Head of Product Management
Goetel GmbH
- Establishing the product management function in the company (organizational design, recruiting, coaching)
- Re-launch of the FTTH product portfolio for private and SoHo customers: significant increase in the share of premium plans
- Designing and implementing a structured product launch process
Interim Product Owner / Customer Success Manager
ECfDT B.V.
- Digitalization of business processes for corporate customers using the Uffective SaaS platform (e.g., Eon, Vodafone)
- Further development of the application module for resource management
Head of Otelo Digital
Vodafone GmbH
- Responsible for the online shop and digital service in the app and on the web for the secondary brand Otelo, alongside leading the Digital Care department
- Optimizing user flows, UX, and campaigns: significant sales uplift
Head of Digital Care
Vodafone GmbH
- Management and strategic development of the digital service channels (MeinVodafone) with over 25 million customer contacts per month
- Responsible for achieving over €50 million in service savings through automation and 400,000 sales transactions per year
- Alignment and further development of the digital strategy with the Vodafone Group
- Leadership of a team of 30 employees
- Development of MeinVodafone into a key sales channel for additional products and mobile contract renewals
- Agile transformation of the development and commercially responsible teams
- Test winner of the MeinVodafone app in Connect’s test of mobile service provider apps (11/2020)
Head of Knowledge Management
Vodafone GmbH
- Management of 50 FTE, operation of internal and external knowledge portals
- Implementation of natural voice control in the voice system: reduced interaction time by 50%
Various roles in Marketing, Product Management and Online Sales
Vodafone GmbH
- Responsible for product and tariff development, marketing, and pricing in various mobile segments
- Introduction of innovative products and services (e.g., prepaid top-up advance, international roaming tariffs)
- Interim management of online sales including eShop, affiliate, and call center
- Steering cross-functional sales and strategy projects at executive management level
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Customer Service, Information Technology, Strategy, Marketing, and Sales.
Summary
As a results-oriented interim manager with over 20 years of experience in marketing, sales, and digital, I specialize in quickly analyzing complex situations and delivering effective solutions – from product strategy and digital services to marketing. I have experience managing transformations, rolling out agile methods, and leading cross-functional teams of up to 50 FTE. Even in dynamic environments, I bring clarity, focus, and measurable results.
Skills
Marketing & Product Management
- Developing Product Strategies, Pricing Models, And Go-To-Market Plans With Clear Sales Impact
- Deep Know-How In Pricing, Portfolio Management, And Customer Value Enhancement
- Designing And Managing End-To-End Product Launch Processes
Sales & Digital
- Responsible For Digital Channels (Webshop, Service Portal, Mobile App) With A Focus On Traffic, Customer Experience, And Efficiency
- Expertise In Digital Strategy, Roadmap Definition, And Cross-Channel Marketing
- Solid Understanding Of Customer Journeys, Onboarding, Crm, And Delivery
Leadership & Transformation
- Over 12 Years Of Leadership Experience In Cross-Functional And International Teams (Up To 50 Fte)
- Introducing And Scaling Agile Methods In Business And Development Teams
- Experience In Change Management And Post-Acquisition Integration
Languages
Education
Diploma in Industrial Engineering · Industrial Engineering
Certifications & licenses
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Bastian is based in Meerbusch, Germany and can operate in on-site, hybrid, and remote work models.
Bastian speaks the following languages: German (Native), English (Advanced), Italian (Advanced), French (Elementary).
Bastian has at least 17 years of experience. During this time, Bastian has worked in at least 7 different roles and for 5 different companies. The average length of individual experience is 2 years and 4 months. Note that Bastian may not have shared all experience and actually has more experience.
Based on recent experience, Bastian would be well-suited for roles such as: Process Management Consultant, Interim Senior Project Manager Sales & Marketing, Interim Head of Product Management.
Bastian's most recent position is Process Management Consultant at SachsenGigaBit GmbH.
In recent years, Bastian has worked for SachsenGigaBit GmbH, Telefónica Germany GmbH & Co. OHG, Goetel GmbH, and ECfDT B.V..
Bastian is most experienced in industries like Telecommunication and Information Technology.
Bastian is most experienced in business areas like Product Development, Customer Service, and Information Technology. Bastian also has some experience in Strategy, Marketing, and Sales.
Bastian has recently worked in industries like Telecommunication and Information Technology.
Bastian has recently worked in business areas like Marketing, Project Management, and Sales.
Bastian holds a Bachelor in Industrial Engineering.
Bastian has 2 certificates. These include: Certified Agile Leadership (CAL E+T+O Certificates) and Professional Scrum Product Owner (PSPO I).
The availability of Bastian needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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