Alexander K.-IT Migration Sub-Project Manager (Carve-out)

• Responsible for two sub-projects to realign the service process (one in production, one shortly before go-live)
• Management of complex business processes and system integrations; coordination of business units and involved applications
• Interface and data flow management with downstream systems (FileNet, Docebo, OPAL/Onyx, Credoure, Entra External ID)

Tools: Oracle, Azure (Service Bus), Kubernetes, SAP SD/CO, FileNet, Magento (Adobe Commerce), RabbitMQ, RedPanda Connect, Python, JIRA, Confluence, chatGPT

Company assessment and AI implementation concept, executive coaching

• Complete redesign of the core process: lead generation, qualification, quotation, planning, installation, commissioning
• Development of the process map including virtual customer visits and automated quotation generation (including discount logic)
• Creation of a hypercare concept (post-go-live) and a company-wide release management concept

Tools: BPMN.io, Copilot, Antigravity, draw.io, JIRA / Confluence, SharePoint, PRISMA

• Carve-out delivered on time & in budget within 10 months: 24,000 metering points migrated smoothly — including current accounts, master data, customer history, financial data, and energy industry processes
• Minimal customer inquiries as the key project success factor — careful process redesign and cutover management in SaaS Wilken ENER:GY
• Business analysis: building all customer, administration, and energy industry processes (market communication) from the ground up
• Development and rollout of various AI use cases: prompting templates, automation, RAG bot, employee training

Tools: SAP S4, SAP PM, WILKEN ENER:GY / P5 (SaaS), JIRA, Xray, Make.com, chatGPT, SharePoint, Miro

• Project manager for numerous customer projects (e.g. DB Regio, Regiobus Potsdam Mittelmark, VVS Stuttgart, Westverkehr, Vestische) involving the introduction of the Deutschlandticket, eTicketing / VDV KA, connection to the data hub, and the introduction and expansion of customer-adapted ATRON hardware and software locally and in the cloud (e.g. Kubernetes).
• Project manager and analyst for developing and implementing optimization measures to improve efficient and structured work at ATRON, e.g. cross-departmental agility, KANBAN, meeting structures, templates, folder structures, and tools.
• Project manager for the introduction of Planisware Orchestra as the central tool for project management & time tracking, with interfaces to JIRA, Personio, and Myfactory.
• Tools: Cloud, Kubernetes, Embedded, ASPICE, Sugar CRM, Myfactory ERP, JIRA / Confluence, Planisware Orchestra.
• Simultaneous management of 10 customer projects (DB Regio, VVS Stuttgart, Westverkehr, Vestische, Filsland, among others) — introduction of the Deutschlandticket, eTicketing / VDV KA, cloud rollout (Kubernetes)
• Successfully introduced Planisware Orchestra: on time & in budget — project management & time tracking tool for ~50 users, interfaces to JIRA / Personio / Myfactory ERP; company-wide project portfolio transparency established for the first time

Tools: chatGPT, n8n, Copilot, Claude

• Support with the introduction of process management standards.
• Coaching employees in their daily work.
• Support with the analysis of the complaints management process.
• Tools: Conceptboard, Draw.io.

• Development of the product concept, including the business case and pricing, as well as the implementation roadmap (product backlog).
• Introduction and rollout together with the cloud / data center partner “Grass Merkur”.
• Development of service descriptions together with Legal.
• Tools: JIRA, Confluence, SharePoint, Miro, Azure, Cloud (data center).

• Responsible for the publicly funded construction of a fiber optic network (400 km, €40 million).
• Managed civil engineering and installation service providers, planning (passive & active), monitoring, budget planning and controlling, documentation (as-built documentation) & funding reconciliation, risk management (Value at Risk).
• Reviewed and approved measurements & invoices, issued instructions on the construction site.
• Communicated with partners and authorities, handled claims for additional costs & disruptions to construction, prepared notices of defects.
• Prepared cost analyses for the further expansion of development areas.
• Defined new processes, implemented IT solutions and provided training for roll-out / commissioning; Scrum Master.
• Tools: SharePoint, QGIS, ArcGIS, BIZAGI Process Modeler, Google Earth, MS Project, SAP.

• Implemented a product backlog as part of the digital transformation in various business-critical projects using Scrum / Kanban.
• Detailed, prioritized & coordinated backlog items.
• Optimized the sales and construction process for NE3 marketing.
• Introduced a new TV box for cable television across all sales channels; specified and developed the embedded TV box functions and all related processes.
• Tools: SAP, Jira, Confluence.

• Defined, documented, and implemented business processes.
• Consolidated requirements (product backlog) for the technical implementation of the product.
• Managed interfaces with the departments involved.
• Defined and implemented the pilot and FUT.
• Tools: Visio, SharePoint, HP Quality Center.

• Defining and launching an IPTV product (web, app & set-top box).
• Specifying and developing embedded set-top box functions.
• Tools: SharePoint, HP Quality Center.

• Defining and introducing the requirements and product development process, including prioritization management and approval stages.
• Realigning the IT service provider as a BPO.
• Clarifying requirements and introducing new mobile, fixed-line, sales, procurement, and customer care products and requirements, such as a campaign system for sales and marketing activities, wholesale optimization, and a postpaid relaunch.
• Managing the “Products & Processes” workstream during the migration to a new IT service provider.
• Defining the roadmap / feature set for the migration.
• Gathering all required processes and related documents, including UI / UX optimization.
• Tools: SharePoint.

• Responsible for 40 employees.
• Multi-project management of ~800 localization projects with annual revenue of €6 million.
• Definition and implementation of project management, knowledge management, and management information systems.
• Restructuring of departments to increase productivity.
• Development of new products and customer segments for expansion.
• Preparation and implementation of the Locatech business case and budget management for allocating and controlling investments.
• Optimization of the supplier base and introduction of lean processes and standards in purchasing.
• Tools: Sharepoint, MS Business Central.

• Project management for developing a new customer segment, “residential property management,” to retain end customers within the group.
• Definition and implementation of a project management system to coordinate more than 100 project employees and systematically develop the market.
• Definition of new products to retain the customer segment.
• Tools: Lotus Notes, MS Project.

• Senior Consultant and Head of Project Management with responsibility for 3 employees.