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• Established and managed the PMO for the implementation of measures to optimize private-label brands (module responsibility)
• Managed a tracking tool to measure and manage the financial impact (contribution margin 1) of improvement measures (module responsibility)
• Conducted scenario analyses to assess the operational and financial impacts of measures aimed at strengthening the company’s own brand and product portfolio (module responsibility)
• Supported a strategic review and repositioning of the brands portfolio (private-label brands) in the pet food and pet accessories divisions (client support)
• Conducted detailed benchmarking analyses to assess the market coverage of the private-label brands and identify gaps (client support)
• Assisted the private-label procurement organization with supplier analyses (client support)
• Supported the private-label brands management team as well as the company’s executive management team in their decision-making (client support)

• Advising and technical implementation of AI integration and workflow automation for small and mid-sized businesses
• Building a multi-tenant AI agent platform as a product base
• Combining strategic consulting, technical implementation, and team enablement

Project examples:

• Development and architecture of the SOLUMiDO Agent-UI platform for integrating digital colleagues into business processes (Next.js, TypeScript, PostgreSQL, Keycloak)
• Development of the ToolChange Assistant: a multilingual, voice-controlled AI agent for optimizing setup times and reducing errors
• Implementation of an AI email assistant for intelligent email classification and processing with Microsoft 365 integration
• AI video marketing integration (STORYNEXT) for mid-sized companies, including AI-assisted briefing and performance analysis
• Social media content automation with AI text creation, approval workflow, and automatic publishing
• Business process analysis and digital solutions implementation for facility management service providers
• Digital consulting and web presence development for associations in rural areas

• Conducting Q&A live sessions as part of the MBAI® programs (Master Business with AI)
• Final presentations and individual feedback on case studies
• Using an AI feedback system

PMO | AI Incubator Debt Collection/Financial Services Establishment and implementation of a cross-functional project and governance structure for one of Europe’s leading technology-driven debt collection firms. Focus on collaboration across business units, identification of AI use cases, scaling of data-driven business processes and automation of AI-supported customer interactions.

Strategy and Efficiency Consultant | Retail Analysis, identification, and optimization of inefficient workflows with the goal of increasing employee productivity, improving communication flows, and better aligning the organization with strategic business objectives.

PMO | Big Pharma Establishment of agile working processes and organizational structures, as well as coaching of a cross-functional business unit of a major vaccine manufacturer to enhance efficiency, transparency, and collaboration. Design and implementation of a structured onboarding program to enable more efficient scaling of headcount, along with the establishment of sustainable formats for knowledge sharing and transfer within the organization.

Project Manager | Big Pharma Management and support of the tendering and procurement process for an innovation project aimed at improving efficiency in vaccine management, including coordination of internal and external stakeholders.

Project Manager | Big Pharma Identification and evaluation of additional vaccination sites beyond traditional medical practices. Development of a pilot concept considering regulatory requirements as well as diverse market and stakeholder interests.

Strategy Consultant | Automotive & Retail Development of a market analysis on “innovation in retail” for a luxury automotive manufacturer, including an international benchmark of current trends and innovations. The project included analyzing innovative retail store concepts, experience centers, and showrooms with a focus on interactivity and technology, as well as deriving recommendations on brand fit and customer experience to support the design of a new, forward-looking brand store.

Product Owner | Automotive Management of the integration of a service provider’s SDK for identity verification into the OEM’s system landscape, ensuring secure driver authentication before enabling safety-critical features. Responsibilities included managing technical, contractual, and process requirements, leading the tendering process, forecasting usage, and preparing management reports, while working closely with IT development, legal, compliance, customer service, and procurement teams.

Product Owner | Automotive Responsible for ensuring GDPR-compliant documentation of software components and establishing proper processes for data processing and storage. This included creating records of processing activities, managing data processing agreements, and overseeing the review and update of privacy policies, as well as defining and implementing requirements to ensure data security and integrity.

Interim Head of Buying & Category Management | E-Commerce Led the strategic and operational development of the buying department of a fashion e-commerce company, with full responsibility for process optimization and budget management. The role involved building and maintaining supplier relationships, negotiating contracts, and managing a team of 7–10 direct reports, including recruiting and onboarding new employees and a new Head of Buying & Planning. Additionally, a standardized onboarding program was designed and implemented, and close collaboration with the CEO and cross-functional teams ensured alignment with the overall business strategy.

Product Owner | Aviation Led the relaunch of a private jet airline’s website, including the redesign of backend and content management systems. The role covered gathering and structuring stakeholder requirements, defining functional specifications, shaping the visual design and user experience, and coordinating the development team to ensure timely and high-quality implementation.

Consultant | Various Projects: Digital Transformation Retail Provided consulting services on digital transformation, customer engagement/CRM, digital store concepts, and omnichannel strategies. This included developing forward-looking concepts, managing agile software development projects for mobile applications, collaborating closely with developers and UX/UI designers, and supporting IT recruiting efforts.

• Guiding and coaching clients in introducing agile methods (Scrum, Kanban) to optimize processes and team collaboration
• Ensuring the continuous development of agile collaboration models and the agile mindset through targeted measures and retrospectives
• Introducing KPIs to measure team velocity, quality of user stories, and deliverables for data-driven project management
• Designing and implementing dashboards for real-time transparency of work processes
• Removing operational impediments and representing the team's interests to ensure a smooth workflow
• Designing and implementing efficient risk and requirements management processes to identify bottlenecks early
• Building and maintaining internal knowledge platforms (blog, newsletter, internal academy) for sustainable information retention and sharing
• Preparing, facilitating, and conducting agile meetings/workshops (retrospectives, reviews, refinements) for continuous improvement of collaboration
• Serving as the interface between business and IT departments to align agile initiatives with strategic goals
• Mentoring new employees and conducting training on agile best practices, especially Jira and Confluence
• Leading the internal AI initiative to explore AI-driven process automations

• Responsible for the modernization of central IT processes and the stabilization of operations in an international environment.

• As program manager, designed and implemented the ServiceNow consolidation program for the Vans division (OnePlatform Strategy).

• Led the migration of three legacy systems across 12 plants to a unified SaaS ServiceNow platform; coordinated a matrix organization with over 150 stakeholders including product owners; managed budget and timelines (program volume: €18M); adjusted operating models and accelerated delivery processes.

• Led Virtual Competence Team Processes (VCT): moderated workshops, introduced process rules and trained local teams.

• Managed risk and audit tasks: identified and analyzed corporate risks; planned and conducted internal audits; coordinated with Legal and Security.

• Coordinated external service providers and contingent workers; reviewed contracts and service agreements.

• Established a Major Incident & Crisis Management Framework for 12 plants; introduced clear escalation paths and reporting processes.

• Planned and managed capacity to support product rollouts; coordinated with engineering, procurement and colocation partners.

• Contributed to KWG/BaFin-relevant measures and projects for Mercedes-Benz Bank; addressed new requirements for core banking systems and security controls.

• Directly led up to 12 technicians; functionally coordinated matrix teams of up to 50 participants; managed external service providers across multiple contracts.

• B2B Platform & Team Building: building a digital platform and an international remote development team
• KPI System & Digitalization Impact: introducing data-driven metrics and responsible for automated real-time reporting
• Product & Process Workshops: enabling portfolio companies in digital product development and performance reporting

• Supported several small companies in contract manufacturing and mechanical engineering

• Assistance in order processing, incoming and outgoing invoices, administrative handling, coordination and optimization of process flows, website and marketing support

• Created a process wiki for administration and sales due to staff turnover

• Implemented process optimizations and introduced digital workflows

• Administrative support for an ISO 9001:2015 certification

• Implemented ERP software in small industrial companies

• Interim role in the SAP helpdesk (ended 2023-12)

• Categorization and prioritization of incoming SAP ERP and INFOR ERP tickets

• General user administration, user maintenance, and role assignment in both systems

• Real-time user support via MS Teams

• Support for dry runs in the SAP ERP test system

Goal: Future viability and succession readiness

• Business model survey: Conducting Business Model Canvas workshops to capture the current business model and understand collaboration (3 areas)
• Systemic structure and cultural pattern analysis & role clarification: Conducting employee interviews for deep clarification of responsibilities, interfaces, and decision logics.
• Strategy operationalization: Breaking down the corporate strategy, mission, and vision into concrete, everyday principles and operational goals.
• Establishment of a feedback system