Geprüfter Projektmanagement-Fachmann/-Fachfrau (IHK)

The customer's own IT ticketing tool is being migrated to the central corporate tool. Critical elements are the product shop, the operational framework, the ITIL processes and asset management. It is important to ensure that the strategy for the service and support model works with the new tool, so that IT operations can continue smoothly. The next step is to develop and establish processes for the newly formed core team.

• Current-state analysis / weakness analysis of the existing processes and tool setup
• GAP analysis of the current and future operating and service models
• Analysis of business needs
• Evaluation and implementation of the identified GAPs
• Establishment of a continuous improvement process
• Risk management
• Hypercare & support during operational activities
• Establishment of processes for the newly formed core team
• Stakeholder management

• Project management for the SAP release upgrade of a large multi-client environment (IT service provider in the SAP area for energy companies)
• Setting up a release process for future operational workflows
• Cutover planning
• Building a test management process with the involved clients

• SAP Basis operations for complex SAP system landscapes (ABAP and Java stacks)
• Administration, monitoring, and optimization of SAP systems with regard to availability, performance, and stability
• Planning and execution of data center moves as well as migrations of SAP systems and databases
• Handling of incidents, changes, and problems according to ITIL processes, including root cause analyses
• Creation of technical concepts, operations documentation, and implementation plans

Technologies: SAP NetWeaver, ITIL processes, technical migrations

• Development of a climate action plan with a decarbonization roadmap for a municipal administration, focusing on energy-efficient building renovation and energy supply.

I work as managing director – organization and active development engineer

Recently completed or nearing completion (2023, 2024):

• Projects in the field of wafer production at Hittec Prontor GmbH (apertures for ZEISS SMT GmbH)
• Micromanipulator concepts with flexure joints for ZEISS SMT, arranged through HAYS AG)
• EVE Innovativ GmbH (combined heat and power plants)
• Kraftblock GmbH, (renewable energy storage)
• CAE Consulting Eng. GmbH, European patent for hybrid robot, market development
• TQ Systems GmbH (gearbox technology)

CE is a supplier of development services in the broad field of mechanical engineering. 30 completed projects in the D-A-CH region. Development and patent exploitation company for R&D, products, cutting and welding robots, conveyor technology ... etc.

My most important results:

• Small selection - results of research and development activities led to the international patent application for cutting and welding robots and to the German patent application for the rotary lifting hanger as well as the spherical joint for combining 3 rods at one point for the parallel kinematics robot, push chain, own European patent for hybrid robot, combustion engines

• Web developer for digitizing business processes, specializing in the AI software Parashift and development using JobRouter

CapEx Project spend responsibility 380 mill. euros 9 lots including gas turbine and generator

• Planning and implementation of a cloud PLM system
• Coordinating stakeholders and ensuring handover to operations.

Streamline – Implementation of S/4 HANA Utilities in cooperation with Accenture

• Advising and coaching the Program Lead (OPL)

• Planning and supporting the execution of all organizational and technical activities to transition from SAP IS-U to SAP S/4 HANA Utilities

• Communicating and coordinating with the stakeholders and committees involved (core team, program management, steering committee)

• Project and process management

• Coaching stream leads in the main project

• Requirements management for connecting interfaces to connected systems (non-SAP systems)

• Risk management

• Resource and capacity planning

• Advising the existing migration, testing, interface/connected systems, and training teams

• Advising on the management of the SAP systems cutover

• Planning and managing necessary post-migration activities, including verification, documentation, and corrections

• Team coaching and servant leadership: Supporting one or more Scrum teams as a coach, facilitator, and servant leader

• Promoting self-organization, personal accountability, and continuous improvement

• Facilitating and continuously improving Scrum events (Daily, Planning, Review, Retrospective)

• Ensuring compliance with Scrum values, principles, and practices

• Identifying and actively managing impediments to maintain team productivity

• Working with Product Owners, Agile Coaches, and leaders to resolve structural barriers

• Supporting agile scaling in areas such as SAFe, LeSS, or Nexus

• Helping shape agile transitions as part of MVV's digital strategy

• Building an agile mindset across the organization through training, workshops, and leading by example

• Working with other Scrum Masters and Agile Coaches in the company-wide Agile Chapter

• IT systems: ERP: SAP IS-U, SAP S/4 HANA Utilities

• Point of contact for escalated IT incidents and active communication with the customer about ETA and resolution
• Point of contact for IT teams and vendors at various locations
• Point of contact for future infrastructure improvements and requirements gathering
• Coordination with IT teams at various customer locations for incident resolution and project implementations
• Managing IT service delivery at onshore sites
• Coordination with the offshore IT team to align with business requirements
• Monitoring KPIs for incident, problem and change management and providing customer feedback to the offshore team
• Collaborating with the PMO on short- and long-term IT project implementations
• Working with delivery SPOCs and customer business users on IT requirements
• Coordination with third-party vendors/contractors for IT system upgrades, break-fixes, new installations
• Managing contracts and licenses with vendors
• Implementing service improvement and transformation initiatives
• Gathering and documenting customer requirements
• Coordination with business units
• Coordinating processes to determine implementation costs
• Preparing interim reports
• Planning tasks and schedules and assessing risks
• Managing the approval process
• Ensuring technically flawless execution
• Regular reporting
• Controlling costs of planned vs. actual deviations with the commercial partner
• Managing collaboration, coordination and information exchange between the project team and involved partners/provider management
• Technical oversight of assigned staff members

• PS-Hagen-Wuppertal-Cologne with SP task management
• Technical coordination with project stakeholders (e.g., client, special-purpose associations, cities and districts, EBA, planners, contractors, etc.) during planning / construction / conflict management
• Independent review of project-related contracts (e.g., processing invoices with third parties, advising on change order management, etc.)
• Damage management
• Independent monitoring of project progress
• Processing notifications about changes to the construction schedule and recording the changes in the Koppla project management application
• Active participation in construction meetings and following up on the completion of tasks both internally and with construction contractors
• Independently reporting project risks as they arise and developing countermeasures in coordination with project engineers
• Advising on compliance with planning approval requirements (e.g., noise and soil reports, evidence preservation procedures, reports and inspections by experts and inspection authorities, etc.)
• Independently archiving all documents in digital form with version control, according to the filing structure 04.03.2026 Rev. 19/455/1 60C2030353002X00001-01 page 2 of 7 of the client
• Independently reviewing cost estimates and advising on cost and funding requirements planning
• Independently preparing and updating master schedules
• Reviewing project schedules, relevant project milestones, and related fund disbursements, in technical coordination with the client
• Handling change order management (claims for additional costs, notices of delay and concerns, and EDG change orders)
• Handling damage and defect management in Doxis and Scherva

• Rebuilding an existing cloud solution with Kubernetes, Terraform, Ansible, Prometheus, Grafana, GitLab, Argo CD and PostgreSQL
• Coordinating and managing external partners and service providers
• Ensuring service delivery on time and on budget with budget responsibility
• Integrating the cloud solution with external public clouds (AWS)
• Setting up and defining processes and workflows in Jira and Confluence
• Product management of software development for automation and self-service in CI/CD DevOps mode
• Agile software development with Kanban and Scrum in various development teams
• Single point of contact for key customers in respective projects
• Creating and aligning the product backlog with stakeholders from sales, architecture, development teams, marketing, management and customers
• Migrating existing customers to the AWS cloud as product owner
• Creating and aligning a product roadmap with internal and external stakeholders

• Project management
• Building an internal IAM team
• Okta
• Project management
• IAM processes