Technical Project Managers in Germany

• Project: ESU Windows and SQL Server consolidation / Configuration Management in ServiceNow
• Creation of an as-is analysis of all servers worldwide
• Creation of an as-is analysis of all SQL servers worldwide
• Creation of requirements analyses for SQL and server migrations
• Coordination of requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Moderation of jour fixe meetings
• Creation of roadmaps and solution models for server migrations
• Setup of test scenarios
• Moderation of workshops for the introduction of a Global Admin Team
• Creation of data models (CMDB) in ServiceNow
• Conducting workshops for the CMDB data model
• Creation of solution models for the CMDB
• Creation of seamless configuration and work documentation for the CMDB
• Creation of reports for license management
• Creation of KPIs for data quality in ServiceNow
• Creation of a service catalog
• Moderation of workshops for creating service requests
• Interface between needs analysis and ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
• Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
• Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
• Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
• Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
• Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
• Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
• Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
• Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
• Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
• Delivered on demand workshops for teams with raising maturity and adoption of best practices
• Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
• Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance

PSA, Peugeot Citroën, France (10/2023 – 05/2024)

• Launch Manager for electrode production rolling lines
• Setup, modernization, and commissioning of cleanroom production equipment
• Management of a team of 15 Chinese technicians
• Recovery of a three-month delay and on-schedule delivery

• Analyze existing configuration
• Compare to HR process and organizational designs
• Develop redesigns and roll-out plans
• Adjust security concept
• Perform testing and implementation
• Prepare documentation and hand-over

• Converts natural language into JQL using RAG and pgvector. Returns structured JSON with a query, chart spec, and plain-text answer. A two-stage router answers general questions without touching the JQL pipeline at all.
• Interchangeable LLM backends: Ollama, vLLM, Groq, Anthropic Claude, AWS Bedrock - switchable at runtime, no code changes. Self-healing JQL: on Jira validation failure, feeds error back to LLM, retries up to 4 times. OCI Vault for secrets. Deployed on Oracle Cloud A1 with GPU inference over Tailscale private network. Open source.

• Technical program ownership for the IPv6 migration at DRV RP and DRV BW, with a focus on migration planning, execution structure, and cross-functional technical coordination.
• Designed and implemented an operational control model with dashboard, action board, KPI portfolio, risk register, and decision index to translate technical topics into structured delivery artifacts.
• Coordinated technical groundwork for architecture and rollout across IPv6 addressing, segmentation, dual-stack target design, test-lab planning, and cross-team dependencies.
• Supported security and compliance-related requirements in the context of BSI, NIS2, and critical infrastructure, translating them into traceable evidence, risks, and management reporting.
• Achievement: Established a reusable intake-to-governance workflow for systematically capturing technical actions, risks, open issues, and evidence requirements.
• Achievement: Created an operational baseline for technical program execution with measurable KPIs, clear ownership, and transparent decision support.

• As-is assessment of the current network infrastructure and its documentation, including on-site inspections
• Independent planning of new distribution and main distribution rooms in the individual district offices (components used, rack layout, connectivity), considering the BSI IT-Grundschutz and InfoSic requirements
• Planning of new copper and fiber optic cabling, including patch panels
• Coordination with building services engineering (TGA) to ensure compliance with relevant on-site requirements
• Development of detailed execution plans and high-level concepts for the rollout of the new infrastructure
• Additional support after the components go live (hypercare phase)
• Regular communication with project management and client stakeholders

• Building a central data model to consolidate data from CRM (ATS), online marketing, HR, and finance
• Integration of various data sources (including Sistrix, eTracker, HR Works, finance systems)
• Creation of a unified data basis for reporting and management
• Design and setup of the data structure
• Business analysis and definition of KPIs
• Coordination of data integration and alignment with business departments
• Consolidation and normalization of heterogeneous data sources
• Building an initial prototype in Excel
• Further development and implementation in Microsoft Power BI
• Central, consolidated data basis across multiple business areas
• Transparent management of CRM/ATS, marketing, HR, and finance KPIs
• Establishment of scalable BI reporting based on Power BI

• Independently managed projects with lead times of up to 6 months - from the quotation phase to final acceptance
• Coordinated machine relocations: planning, logistics, dismantling and reassembly, and recommissioning
• Carried out and managed major repairs and overhauls of industrial and special-purpose machines
• Provided technical consulting and planning for retrofits and modernization of existing machine fleets
• Organized and carried out machine inspections, including documentation and defining follow-up measures
• Customer interface at sales level: quote preparation, order clarification, project coordination
• Scheduled timelines, coordinated resources, and controlled budgets for parallel projects
• Worked closely with engineering, assembly, purchasing, and customers

• Overall coordination of service providers for all infrastructure topics at a production site being set up in Baden-Württemberg
• Design and finding solutions for internet connectivity, building office communication networks, setting up WLAN in production and administration buildings, IP address management, password policies, time tracking, access control systems, backup strategies, emergency power planning, operating concepts, cost planning, event management, workplace setup including laptop/mobile phones/telephony, remote support, print servers
• Selecting suitable external service providers and planning to meet needs for spare parts, repairs, on-site service, network and workplace support including on-site system replacement by providers
• Choosing suitable external service providers for facility management and building technology (fiber optic connections, data center infrastructure, cable ducts etc.)
• Coordination with clients and service providers
• Escalation management, schedule control
• On-site presence for service meetings and managing service providers

• CHG Meridian AG is a financial company focused on leasing in the areas of IT technology, logistics and medical technology and is regulated by BaFin. One part of the company is Return to Remarketing, where devices delivered to the technology center (notebooks, smartphones, tablets, etc.) are prepared for resale. The project I supported was responsible for enabling damage assessment of returned lease devices, documenting them visually in the form of pictures, enabling invoicing for the customer, and making the pictures available via the in-house customer platform. This was achieved through a combination of in-house development within the internal development department and the use of SaaS products. The second project was the transition of SaaS tendering software, purchased by the business unit, into the operations of the CHG IT department. Evaluation of security questions in relation to BaFin requirements, development of an authorization concept, implementation of single sign-on, documentation of the application in the CHG systems (CMDB, iKnow, etc.) and handover into operations.

Used technologies and methods: NIS2, DORA, agile software development, Scrum, Kanban, ServiceNow, SaaS, MS Teams, MS SharePoint, Active Directory, Entra ID, CMDB, incident management, change management, request management, service level agreement

• Project management for Porsche interior plastic parts
• Ensuring a complete and smooth flow of information between the customer and internal departments
• Creation and monitoring of resource, schedule, and overall project plans
• Active support and independent customer handling
• Coordination of technical discussions and pricing meetings
• Organization, execution, and documentation of alignment meetings with development and controlling
• Handling of quotations with cost specs, analyses, and presentations
• Independent cost negotiations, change handling, and final negotiations
• Carrying out deviation analyses

Technical and commercial risk assessment for an investment project in the hardware sector (scaling potential, liability risks, operational processes) Process consulting for two SMEs in the engineering environment, focusing on workflow digitization, PLM

• Project volume in €: ~15 million
• Number of employees: 8
• Managing strategic projects & leading procurement
• Outsourcing standard products abroad
• Process optimization in quality management
• Interim manager for purchasing & procurement
• Planning and implementation of optimization measures
• Material flow in production
• Warehouse management
• Process automation