Technical Project Managers in Germany

• Project management for Porsche interior plastic parts
• Ensuring complete and smooth information flow between the customer and internal departments
• Creating and monitoring resource, schedule and overall project plans
• Active support and independent customer handling
• Coordinating technical discussions and pricing discussions
• Organizing, running and documenting coordination meetings with development and controlling
• Preparing quotations with cost specifications, analyses and presentations
• Independent cost negotiations, change handling and final negotiations
• Carrying out deviation analyses

• Project: ESU Windows and SQL Server Consolidation / Configuration Management in ServiceNow
• Prepared an as-is analysis of all servers worldwide
• Prepared an as-is analysis of all SQL servers worldwide
• Conducted requirements analyses for SQL and server migrations
• Coordinated requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Facilitated regular status meetings (Jour Fixe)
• Developed roadmaps and solution models for server migrations
• Set up test scenarios
• Facilitated workshops for the rollout of a global admin team
• Designed data models (CMDB) in ServiceNow
• Led workshops for the CMDB data model
• Developed solution models for the CMDB
• Created end-to-end configuration documentation and work instructions for the CMDB
• Prepared reports for license management
• Defined KPIs for data quality in ServiceNow
• Created a service catalog
• Facilitated workshops to define service requests
• Acted as interface between requirements analysis and the ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Developed business strategy, positioning, and market approach for a new B2B and B2C trading company.
• Designed and implemented the corporate website and online shop end to end, and coordinated suppliers and digital sales capabilities.

• Worked for several M&A projects (Eire, Sunshine C, Coral) in the role of IT project manager and cross-functional technical manager / integration manager.
• Preparation and maintenance of project charters, project change requests and project plans.
• Weekly project status report.
• Preparation of decision papers and steering committee slidedecks.
• Risk & issue management.
• Tracking and managing activities, dependencies and deliverables across all functional IT domains.
• Data migration (planning and execution).

• Customer portal – further development and release change

Technologies / Tools: Clarity, Microsoft 365 / MS Office (especially Excel, PowerPoint, Word, Teams), SharePoint, Helaba internal AI environment

• Team size: 32 people
• Approach: traditional project management
• Planning and management of updates to the customer portal of Wirtschafts- und Infrastrukturbank Hessen to the current manufacturer release
• Coordination of implementation in close cooperation with the manufacturer, portal operator, line organization and other stakeholders involved
• Setting up new test environments for migration and acceptance testing
• Planning of migrations and the required test levels and test procedures
• Creation of the go-live script as well as planning and coordination of cutover, hypercare and subsequent stabilization phases
• Planning the expansion of the portal to include electronic identification
• Planning, monitoring and continuous adjustment of the project plan
• Coordination of development, testing, release preparation and go-live
• Planning and moderation of regular project and coordination meetings
• Management reporting on project progress, risks and actions required
• Regular use of the Helaba internal AI environment to verify and assure the quality of work results and project documents

Europe-wide re-platforming & centralization

• Independently created the migration concept and implementation plan for the Europe-wide centralization and consolidation of IT services for around 20 European companies as part of a re-platforming program.
• Migration assessment: analysis of the existing IT, infrastructure, application, and service landscapes of the companies as the basis for the migration strategy.
• Development of the centralized target vision and target architecture based on a modern technology stack, taking platform and containerization approaches into account.
• Design of a highly available central infrastructure in an active-active model across two data centers; consideration of cloud, infrastructure, application, CMDB, and IAM services.
• Development of the migration and transformation roadmap, including defining migration waves, dependencies, requirements, and priorities for the move from decentralized services to the central platform.
• Analysis of technical and organizational dependencies, identification of migration risks, and development of a structured approach for step-by-step migration and centralization.
• Creation of target, solution, and implementation views for each service domain; design of the end-to-end join-move-leave process as a blueprint for the European rollout (Jira/Jira Asset Management).
• Alignment of migration strategy and roadmap with European companies, management, IT, providers, and other stakeholders; presentation of the 12-month roadmap to the Managing Director Europe.

Technical writer at a special-purpose machine manufacturer, implementing the requirements of the EU Machinery Regulation in the technical documentation and moderating FMEAs. Role: Technical Writer and FMEA Moderator

• Planning, URS/requirements and stakeholder management for a new QC building Greenfield 4000 m²
• Project implementation

• Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
• Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
• Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
• Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
• Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
• Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
• Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
• Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
• Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
• Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
• Delivered on demand workshops for teams with raising maturity and adoption of best practices
• Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
• Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance

PSA, Peugeot Citroën, France (10/2023 – 05/2024)

• Launch Manager for electrode production rolling lines
• Setup, modernization, and commissioning of cleanroom production equipment
• Management of a team of 15 Chinese technicians
• Recovery of a three-month delay and on-schedule delivery

• Owned requirements management for a connected mobile app integrating live vehicle hardware and embedded systems, from analysis through implementation (Requirements Management). App has grown to 500,000+ Google Play downloads and 5,800+ App Store ratings (4.4/5), ranking #170 in Germany's Navigation category.
• Steered digitalization and process optimization projects, coordinating between specialist departments, development teams, and external partners.
• Formulated requirements as user stories and acceptance criteria, accompanying implementation through testing and release.
• Applied genuine, practical AI Fluency to identify automation opportunities and accelerate delivery work. Applied SAFe and PRINCE2 methodologies; earned SAFe® 6 POPM and PRINCE2® Foundation certifications while in this role. Certified in Anthropic's AI Fluency framework.

• Technical design, prioritization, and hands-on implementation of AI automation, conversational AI, voice AI, and private AI solutions.
• Translation of business requirements into system architecture, conversation/workflow logic, APIs, data flows, and production-ready AI workflows.
• Development of backend and integration components with Python/FastAPI, PostgreSQL/pgvector, Redis, REST APIs, webhooks, and background jobs.
• Design and implementation of RAG architectures with local/private LLMs, embeddings, document processing, semantic search, and controlled access to company knowledge.
• Prompt engineering for LLM and voice/conversational AI applications; iterative optimization based on real processes, system responses, and quality requirements.
• Practical work with ElevenLabs and its APIs in a voice AI project, as well as technical evaluation and integration of voice AI components.
• Deployment and operation of Docker-based systems on Linux with Nginx, CI/CD, monitoring/logging, backup/restore, and reproducible deployment processes.

• Analyze existing configuration
• Compare to HR process and organizational designs
• Develop redesigns and roll-out plans
• Adjust security concept
• Perform testing and implementation
• Prepare documentation and hand-over

• Converts natural language into JQL using RAG and pgvector. Returns structured JSON with a query, chart spec, and plain-text answer. A two-stage router answers general questions without touching the JQL pipeline at all.
• Interchangeable LLM backends: Ollama, vLLM, Groq, Anthropic Claude, AWS Bedrock - switchable at runtime, no code changes. Self-healing JQL: on Jira validation failure, feeds error back to LLM, retries up to 4 times. OCI Vault for secrets. Deployed on Oracle Cloud A1 with GPU inference over Tailscale private network. Open source.