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In-house consulting provider and driver of transformation within the group, multi-stakeholder environment and C-level.

Realignment and stabilization of a cross-functional transformation and scaling program within the group. Sharpening the target picture, priorities, and set of measures, as well as building reliable governance, planning, and steering structures. Structuring roles, responsibilities, and strategic initiatives while including AI and IT automation ideas.

• Designed program realignment and project portfolio management

• Developed strategy model and target picture for IT projects

• Structured portfolio, roadmap, and priorities

• Established governance and regular meetings

• Worked out operating model for flagship projects

• Assessed AI and automation ideas

• Clarified roles and responsibilities

• Implemented change measures

• Developed, moderated, and evaluated workshops

• Transformed 17 initiatives into a steering model

• Increased transparency and decision-making ability

• Strengthened commitment in steering

• Sharpened the operating model structurally

• Integrated three top-5 institutes

• Involved over 80% of stakeholders

• Governance

• Portfolio steering (PPM)

• Change management

• Artificial intelligence

• Workflow automation

• AI use case assessment

• Confluence

• Jira

• Stakeholder management

• Project management for software projects in the brake control unit area with a focus on deadlines, costs, and quality.
• Planning, control, and reporting of project progress, risks, dependencies, and work packages.
• Planning and tracking of work packages using PTC Integrity.
• Organizing and moderating customer meetings as well as coordination with internal departments, external suppliers, and third parties.
• Creating and maintaining project documentation according to Automotive SPICE requirements as well as management reporting.

• Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
• Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
• Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
• Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
• Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
• Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
• Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
• Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
• Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
• Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
• Delivered on demand workshops for teams with raising maturity and adoption of best practices
• Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
• Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance

• Planning, establishment, and leadership of a Program Management Office (PMO) as the central unit for the operational control of the overall program with tasks including:
• Defining and developing the optimal project management processes for the program.
• Creating and introducing a monitoring & controlling process to manage the timely delivery of deliverables.
• Creating the overall program plan with schedules, budget & cost plans, resource planning, and deliverables planning.
• Selecting and managing external service providers and monitoring contract compliance.
• Defining and executing program risk management and developing mitigating actions.
• Developing efficient reporting for the overall program to meet all stakeholder groups. Defining and creating key program KPIs using earned value analysis and milestone trend analysis.
• Providing and adjusting necessary IT tools for communication and documentation (Confluence, Jira, Teams, etc.).
• Defining and executing project change management.
• Planning and running all management meetings, including steering committee, management meetings, and board presentations.
• Preparatory alignment, planning, and organization of the group project as a basis for the execution phase.
• Selecting and staffing the program core team and the extended project team with a total of 70 participants.
• Planning the project organization, reporting and decision-making paths, and governance at the operational and strategic levels.

• Holistic responsibility for modernizing and expanding federal networks and upgrading critical data center and telecom infrastructure in the high-security agency environment of BDBOS
• Planning and management of the expansion of national BOS network infrastructure in the VS-NfD/KRITIS environment with technical decision authority at the architecture and component level (Cisco, Layer 2/3, WAN redundancy)
• Planning, tendering (EVB-IT/UVgO) and oversight of the upgrade of security-critical telecom infrastructure for emergency call 110/112 (ACD)
• Capacity planning, rack integration, structured cabling, power supply, cooling concept (CRAC/In-Row) and DCIM monitoring for data center expansion
• Building the IT department from scratch: structures, governance, processes, team recruiting, vendor selection and long-term IT strategy
• Planning and managing infrastructure and application migrations: migration strategies, batch planning, hypercare stabilization and rollback concepts
• Creating vendor-neutral specifications (telecom systems, signature solutions) according to EVB-IT and UVgO; contract award and vendor management
• Setting up a secure IT environment according to BSI basic protection, ISO 27001 and VS-NfD; developing IT security concepts and CMDB analyses
• Hands-on program leadership: decision papers for management and steering committees, risk management, reporting and change request control

• Converts natural language into JQL using RAG and pgvector. Returns structured JSON with a query, chart spec, and plain-text answer. A two-stage router answers general questions without touching the JQL pipeline at all.
• Interchangeable LLM backends: Ollama, vLLM, Groq, Anthropic Claude, AWS Bedrock - switchable at runtime, no code changes. Self-healing JQL: on Jira validation failure, feeds error back to LLM, retries up to 4 times. OCI Vault for secrets. Deployed on Oracle Cloud A1 with GPU inference over Tailscale private network. Open source.

• Led performance engineering strategy for MS Dynamics 365 retail transformation
• Coordinated 25+ engineers across multiple delivery streams
• Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
• Delivered executive performance dashboards enabling data-driven release decisions

• Technical program ownership for the IPv6 migration at DRV RP and DRV BW, with a focus on migration planning, execution structure, and cross-functional technical coordination.
• Designed and implemented an operational control model with dashboard, action board, KPI portfolio, risk register, and decision index to translate technical topics into structured delivery artifacts.
• Coordinated technical groundwork for architecture and rollout across IPv6 addressing, segmentation, dual-stack target design, test-lab planning, and cross-team dependencies.
• Supported security and compliance-related requirements in the context of BSI, NIS2, and critical infrastructure, translating them into traceable evidence, risks, and management reporting.
• Achievement: Established a reusable intake-to-governance workflow for systematically capturing technical actions, risks, open issues, and evidence requirements.
• Achievement: Created an operational baseline for technical program execution with measurable KPIs, clear ownership, and transparent decision support.

• Responsible for further developing the web shop with focus on stability, security, and scalability
• Support the business in creating and evaluating requirements
• Technology: SAP Commerce Cloud, Adobe Experience Manager CMS (AEM), Solr Search, Adyen Payment Service Provider
• Tools: Confluence, Jira, Miro, ServiceNow

• Directed global digital transformation programs enabling enterprise adoption of AI-powered retail analytics solutions
• Led migration from legacy platforms to cloud-based ecosystems, improving data processing performance by over 40%
• Served as strategic technology advisor to enterprise customers, aligning technology roadmaps with business objectives
• Managed cross-functional global teams of 100+ resources across multiple regions

• Designed and implemented KPI/OKR frameworks ensuring predictable execution and leadership visibility
• Enabled repeatable performance tracking and structured quarterly cycles

• Developed and implemented a security package for the Portus SOA framework
• Security concept to protect web services

• Overall responsibility for planning, managing, and delivering multiple parallel custom software/product development projects in the life sciences environment, ensuring budget, schedule, and quality targets within an agile, regulated software development process (release/quality gates)
• Interface management between engineering, UX/UI, QA, IT security, compliance, and client project teams, including clarity on responsibilities and handovers
• Managing external service providers and development partners (vendor/contract management) for on-time release delivery
• Supporting product and roadmap definition in coordination with business and tech leadership (backlog, prioritization)
• Close coordination with international clients for requirement analysis, sprint/release progress tracking, and acceptance of deliverables

• Established data-driven governance and KPIs for the €10M portfolio, providing C-level with accurate status and enabling confident strategic decisions.
• Directed on-budget delivery of a €5-10M annual portfolio for critical DTC Backoffice systems, including inventory allocation, replenishment, and AI-driven forecasting capabilities.
• Led an AI-driven forecasting POC achieving 60-70% accuracy, de-risking investment and providing data-backed evidence for a strategic go/no-go decision.
• Aligned a fragmented ecosystem of 120+ business and technical staff, resolving workflow friction through targeted Agile training.
• Advised on vendor selection and RFPs, influencing multi-year, multi-million euro partnership decisions.