Johannes S.-Interim Manager | Program Manager | Senior Project Manager
Check rate
Experience
Interim Head of Sales IT
EnBW Energie Baden-Württemberg AG
Interim leadership of a department within Sales IT with around 80 internal and external FTE, including 32 internal employees. Responsible for IT and financial portfolio management, project management, requirements engineering and agile coaching.
- Led four team leaders and two portfolio managers, supporting their development through professional and methodological guidance and coaching; also covered the Agile Coaching team lead role
- Further developed the methodology for prioritizing the IT portfolio and introduced mechanisms to align priorities with available budgets and capacity
- Set up a project to transition projects and development teams to a nearshore location: clarified goals and scope, defined the governance structure and responsibilities, and led the first team transition with 15 employees through to live operations
- Developed and aligned a concept to standardize and support budget planning, forecasting, reporting and ordering processes with tools
- Coordinated the introduction of Spec-Driven Development for requirements engineering in the context of Agentic AI; clarified roles across requirements engineering, business and development, and launched a pilot project
- Developed and aligned an AI maturity model and coordinated its organization-wide assessment
Operations Program Manager
LichtBlick SE
Took over a program to stabilize the Operations area, with ten individual projects and eight project managers. Focus areas included reducing contact backlogs, improving the quality and speed of case handling, improving billing and collections processes, and reorganizing the unit.
- Consolidated planning and status assessments for the ten program streams and created a reliable overall view
- Established project management standards, KPIs, reporting and a SteerCo structure
- Made dependencies, risks and structural barriers to implementation transparent, creating a basis for decisions on the program’s future direction
Energy Comparison Portal Sales Manager
Mainova AG
- Identified sales opportunities on Check24 and Verivox and systematically analyzed the key factors affecting rankings and conversion
- Developed prioritized actions, secured the required decisions and managed implementation across internal departments and external partners
- Significantly improved sales performance on the comparison portals and re-established them as a key acquisition channel
Customer Experience Manager
E.ON Energie Deutschland GmbH
- Gathered online and phone channel requirements for cross-selling, upselling and lead generation, and used them to define requirements for a shared, cross-channel marketing opt-in
- Developed a strategy to secure this opt-in for Commodity, Solar and eMobility and aligned it with the online and phone channels
- Clarified data protection requirements and opportunities for data-driven B2C marketing with corporate lawyers, enabling commercially effective solutions, including in consent management, data subject rights and training ML models with customer data
Head of Digitalization
DC Aviation GmbH
Led the newly established Digitalization department, with a mandate to set the strategic direction for company-wide digitalization and prepare initial implementation initiatives.
- Analyzed and prioritized digitalization opportunities across the company and developed a target vision
- Documented current processes in administration and maintenance and modeled future processes
- Managed the RFI/RFP process, including vendor selection, and developed the business case for a digital travel expense process
Digital Strategy Consultant
Maschinenringe Deutschland GmbH
- Developed monetization options for digital content, advertising formats, and subscription services
- Analyzed the competitive landscape and other providers’ digital offerings
- Prepared and facilitated a decision-making workshop with Marketing, Sales, and Editorial; identified next steps
Head of IoT & Innovation
1&1 Telecom GmbH
Led a specialized product management team, responsible for Smart Home in the broadband division’s consumer business and Cellular IoT in the mobile business customer segment.
- Developed a Smart Home product strategy aimed at increasing customer loyalty in the broadband business; used it to define a hardware and software product and led its go-to-market
- Took product ownership of the development of a Smart Home app with an external development partner
- Assessed business opportunities for B2B products built on the company’s mobile network; developed the product and market entry strategy for Cellular IoT and coordinated the design of the required platform integration into the OpenRAN 5G Core
- Repositioned the existing M2M connectivity offering for business customers; revamped the pricing structure, website, ordering process, and customer portal
Head of Digital Services & Platform
1&1 Mail & Media GmbH (WEB.DE, GMX und mail.com)
Led a product management team and was responsible for WEB.Cent, WEB.DE’s loyalty program, as well as B2C web hosting products and optimizing their marketing processes in online marketing and adtech.
- Repositioned WEB.Cent from a loyalty program to a cashback program and expanded it to GMX, turning around revenue growth
- Systematically gathered and analyzed customer feedback; used it to identify and prioritize improvements and new features
- Set the strategic direction for the further development of the frontend and backend and managed delivery through launch, including new features, a website relaunch, and modernization of the backend infrastructure
- Redesigned the B2C web hosting portfolio based on customer needs, competitor offerings, and the sales landscape; multiplied sales with differentiated product lines, an updated range of features, and a new pricing structure
- Advanced data-driven marketing through automation, a unified web analytics data model, and onsite retargeting
Head of Technical Product Management
1&1 Mail & Media GmbH (WEB.DE, GMX und mail.com)
Led a product management team and was responsible for digital sales, service, and business platforms.
- Managed the development of a digital sales process platform for contract sign-up, product and tariff management, billing, debt collection, customer portal, and retention across around 40 company-wide teams, with up to 100 project staff
- Migrated existing sales and customer processes to the new platform, reducing integration time for partner products from more than a year to just a few weeks
- Led the development of a digital electricity and gas provider, including online sales journeys and integration of a BPO partner, from concept to market launch; went live within five months
- Designed customer service processes for a new CRM system and managed migration from the legacy system
- Introduced agile delivery and company-wide portfolio management
Managing Director
1st Antagus Internet GmbH
Built a data center services provider and established core business processes across Finance, Marketing, Sales, Operations, and Customer Service
Managing Director and Partner
KONTRABRAND Neue Medien OHG
Managed digital customer projects and was responsible for web development, technical infrastructure, online marketing, and finance
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Utilities, Energy, Telecommunication, Advertising, and Aerospace and Defense.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Project Management, Marketing, Finance, and Strategy.
Summary
I take on leadership responsibility in line roles and manage strategically important projects and programs. My assignments focus on digital sales and customer processes at the intersection of business and IT. Especially in unclear or stalled initiatives, I bring structure and drive implementation forward consistently. I bring more than 20 years of management experience in large corporations and mid-sized companies, including several interim assignments with leadership responsibility. Most recently, I led a Sales IT department with around 80 FTE and a project portfolio of over €100 million.
- Led a digital electricity and gas provider, including sales channels and BPO integration, from concept to market launch; went live within five months
- Significantly improved sales performance on Check24 and Verivox and re-established the comparison portals as a key acquisition channel
- Defined the goals, scope and governance structure for a nearshore transition with a target volume of 175 FTE and led the first team transition with 15 employees through to live operations
- Repositioned a B2C web hosting offering and multiplied sales through revised product lines, new marketing approaches and a differentiated pricing structure
Skills
Areas Of Expertise
- Strategically Align, Prioritize And Manage Complex Projects, Programs And Portfolios
- Product Strategy, Go-To-Market And Digital Sales Platforms
- Customer Service And Operational Customer Processes
- Leadership And Organizational Management
- Agentic Ai And Ai-Supported Ways Of Working
Typical Situations
- A Leadership Position Needs To Be Filled At Short Notice, Or An Area Of Responsibility Needs To Be Stabilized And Realigned
- A Demanding Project Spanning Business, It And External Partners Needs Clear Overall Management
- Several Projects And Stakeholders Need To Be Brought Together Into A Manageable Program With Aligned Priorities And Clear Decision-Making Paths
Languages
Education
Universität Regensburg
Diplom-Kaufmann Univ. · Business Administration · Regensburg, Germany
Focus areas: Business Information Systems, Innovation and Technology Management, Internet Economics
Certifications & licenses
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Johannes is based in Stutensee, Germany and can operate in on-site, hybrid, and remote work models.
Johannes speaks the following languages: German (Native), English (Advanced).
Johannes has at least 21 years of experience. During this time, Johannes has worked in at least 11 different roles and for 10 different companies. The average length of individual experience is 2 years and 11 months. Note that Johannes may not have shared all experience and actually has more experience.
Based on recent experience, Johannes would be well-suited for roles such as: Interim Head of Sales IT, Operations Program Manager, Energy Comparison Portal Sales Manager.
Johannes's most recent position is Interim Head of Sales IT at EnBW Energie Baden-Württemberg AG.
In recent years, Johannes has worked for EnBW Energie Baden-Württemberg AG, LichtBlick SE, Mainova AG, E.ON Energie Deutschland GmbH, and DC Aviation GmbH.
Johannes is most experienced in industries like Information Technology, Utilities, and Energy. Johannes also has some experience in Telecommunication, Advertising, and Aerospace and Defense.
Johannes is most experienced in business areas like Information Technology, Product Development, and Marketing. Johannes also has some experience in Project Management, Finance, and Strategy.
Johannes has recently worked in industries like Telecommunication, Utilities, and Energy.
Johannes has recently worked in business areas like Information Technology, Marketing, and Strategy.
Johannes holds a Master in Business Administration from Universität Regensburg.
Johannes has 4 certificates. Among them, these include: IREB Certified Professional for Requirements Engineering (CPRE), PRINCE2 Foundation, and Professional Scrum Master (PSM I).
Johannes is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 11 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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