Markus Munk - Business Analyst and Project Manager, Agile

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Berlin, Germany

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Experience

Jul 2024 - Feb 2025

8 months

Leipzig, Germany

Business Analyst and Project Manager

Sachsenlotto GmbH

Business analysis of the Instant Win Games segment (financial, IT landscape, organization, customers)
Gap analysis and resulting requirements, project planning, milestone planning, stakeholder management, risk analysis, project documentation, playbooks
Successful establishment of sales activities and sales processes for Instant Win-Games

Feb 2024 - Feb 2025

1 year 1 month

Zug, Switzerland

Project Manager and Product + Sales Development

B10 Char AG

Project management for the construction and operation of a biochar plant in South Africa
Project planning (tasks, time and resources), milestone planning, stakeholder management, risk analysis, project documentation, playbooks
Project controlling including Carbon Footprint and BC for the construction and operation of a biochar plant
Selection of the certification company for the CO2 certificates and assumption of the lead role in preparing and conducting the certification
Recruitment: Creation of profiles for accountants, engineers and laboratory employees in coordination with stakeholders
Monthly reporting including risk analyses to the CEOs

Nov 2023 - Jan 2024

3 months

Berlin, Germany

Venture Building

Cobee

Validation of the business model for renting equipped workspaces in the Beauty & Health sectors
Execution of software development, UX, Legal, Tax, Marketing and Sales
Establishment of an online/offline omni-channel sales concept for the ramp-up phase

Jan 2023 - Oct 2023

10 months

Project Manager Telco E-Commerce – IoT Platform

Giesecke + Devrient

Establishment of a B2B platform for the new Small/Medium Enterprise segment
Business analysis of existing group processes for Large Enterprise customers (SAP) as well as the processes of an acquired start-up including its system landscape and PIM system inRiver
Gap analysis, design, documentation (UML) and content preparation of the new processes
Design and implementation of an adapted service design in ServiceNow
Coordination with international internal and external top stakeholders from all departments and countries
Compliance with Compliance, Export Control and Tax regulations
Roadmap, milestone planning, coordination of the (agile) implementation of features and enhancements
Go-live including establishment of KPIs and handover to the E-Commerce team
Budget responsibility, reporting and communication at all levels including C-level

Mar 2020 - Jul 2022

2 years 5 months

Berlin, Germany

CEO

LIZ Smart Office GmbH

Strategic development of the company from MVP status into a rapidly growing company with 150 B2B customers and 80.000 employee licenses
Strategic further development of the business model and establishment of the Sales, Marketing, Customer Success and Dev/Ops departments, as well as management of service providers for online marketing and sales
Management of the development of the LIZ IoT desk sensor and the LIZ IoT platform
Establishment of a strong customer network and a multiplier program

Jan 2019 - Oct 2019

10 months

Interim Managing Director

Bonnier - Deutsche-Wirtschafts-Nachrichten

Strategic development of the company with a focus on digitalization
Further development of the paid content offering, journalistic formats and products in coordination with the Editor-in-Chief
Introduction of a KPI-driven company and adjustment of processes and operations
Reporting to the shareholders

Mar 2018 - Dec 2018

10 months

Berlin, Germany

Project Manager

Cornelsen

Development of new CRM processes for sales and recruiting
Requirements management including gap analysis with sales and marketing, supporting implementation
Scheduling and resource planning, stakeholder management, project controlling, workshops
Project reporting in status and steering committee meetings (C-level)
Project documentation, creation of playbooks, training employees on the new processes

Nov 2016 - Jan 2018

1 year 3 months

Project Manager Paid Content Launch

Funkemedien NRW

Business analysis and development of the product and pricing strategy for the paid content launch
Competitor analysis and introduction of reporting structures for content management
Change management: developing processes and structures between editorial, marketing and sales
Task, time and resource planning, stakeholder management, project controlling, project analyses, audits, risk analyses
Stakeholder management, project controlling, project analyses and audits, risk analyses

Jul 2014 - Oct 2016

2 years 4 months

Essen, Germany

Head of Digital Sales

Funkemedien NRW

Establishment of the Digital Sales department and implementation of digital transformation projects
Launch of the company-wide CRM system as well as updating and supplementing communication channels
Project management for the E-Paper app, Top-10 news apps and a competition database with marketing automation
Introduction of agile project methods in the organization (sprints, Scrum meetings, Jira, etc.)

Aug 2013 - Jun 2014

11 months

Interim Head of Sales Digital Products BILD Print

Axel Springer SE

Design and management of omni-channel activities in retail, wholesale and online

Jan 2013 - Dec 2014

2 years

Berlin, Germany

CEO

Startup Bonuslabel GmbH

Development of an online customer loyalty system for the FMCG industry
Development of payment processes for small amounts, including handling with BaFin
Establishment of manufacturer contacts, customer acquisition and development of the online portal

Jan 2012 - Jul 2013

1 year 7 months

Hamburg, Germany

Project Manager Lesershop24

Axel Springer SE

Requirements management and coordination of further developments
Establishment of processes and marketing tools for AS Direktmarketing and the WELT Group
Establishment of customer care processes with the New Media team
Task, time and resource planning, project reporting, project documentation and knowledge management

Jul 2010 - Dec 2012

2 years 6 months

Berlin, Germany

Head of BILD Shop

BILD Digital GmbH & Co. KG

Interim management: Establishment of the e-commerce team, including the sourcing department
Responsibility for revenue targets and the development budget
Selection of the shop platform and establishment of logistics, ID and payment processes
Responsibility for the print and online media budget

Jan 2007 - Dec 2010

4 years

Consulting and Project Development

Self-employed

Design, planning, controlling and implementation of online projects for Toshiba, MTN and others

Jan 2003 - Dec 2006

4 years

Berlin, Germany

Technical Director

product + concept GmbH

Establishment of in-house IT (DevOps, frontend and backend development, QA)
Consulting, process definition and requirements definition for customers
Supply chain management: Customization of supply chains for AOL and T-Systems
Project management and controlling

Jan 1999 - Dec 2003

5 years

Berlin, Germany

Head of E-Commerce

product + concept GmbH

Development of the scalable e-commerce platform for Deutsche BP AG
Supply chain management: development of a new supply chain without intermediate storage
Design and implementation of omni-channel processes with 1200 BP Express Shops
Implementation of omni-channel consumer campaigns in BP shops
Establishment of in-house product management for the end-customer shops of Deutsche BP and T-Online
Business process analysis, design and implementation for AOL (process platform for DSL contracts) and T-Systems (procurement)
Consulting, process definition and requirements definition (Omni-Channel concept for MediaMarkt)
Project management and project steering committee, responsibility for budget and sales
Clients/projects: Deutsche BP AG, AOL, Media Markt, T-Online

Jan 1994 - Dec 1995

2 years

New York, United States

Marketing Intern

Calvin Klein

Supported marketing/sales activities and organized sales initiatives

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Telecommunication, Retail, Media and Entertainment, Energy, and Professional Services.

Information Technology

Telecommunication

Retail

Media and Entertainment

Energy

Professional Services

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Sales, Supply Chain Management, Marketing, and Product Development.

Project Management

Information Technology

Sales

Supply Chain Management

Marketing

Product Development

Summary

Experienced project manager and business analyst with a great track record across various industries and roles. Extensive experience in agile project management for both software and IoT hardware. Strong expertise in digital transformation and successful delivery of IT projects for renowned companies such as Deutsche BP, AOL, Deutsche Telekom, Giesecke + Devrient, Axel Springer, Funkemedien and Lotto. Initial experience with AI through the development of various mock-ups.

Project Management: Planning, managing and monitoring projects with a focus on processes, requirements analysis, user stories and epics, risk management and documentation. Coordination and communication with internal and external stakeholders at all levels.
Business Analysis: Comprehensive analysis of business processes and business models using data, documents and interviews. Conducting gap analyses and creating Business Process Model and Notation (BPMN). Developing and optimizing new business processes and ensuring compliance with regulatory requirements.
Sales and Marketing: Establishment of sales departments and design of sales processes and market entry strategies. Conducting online and offline sales activities.
E-Commerce: Establishment and operation of online shops and shop teams (B2B/B2C) across various industries.

Skills

Software

Sound Knowledge Of Using Word, Excel, Powerpoint, Visio, Ms Project, Ms Planner 3, Click-Up, Zoho Projects, Jira, Confluence, Various Cms And Crm Systems Such As Salesforce, Zoho, Tableau, Google Analytics, Webtrek, Optimizely, Piano, Sap, Pim Systems, Freshsales, Stripe, Spryker Shop System, Wordpress, Intershop, Servicenow, Bpmn Tools Visio And Adonis And Others.

Methods

Agile, Scrum, Kanban, Extreme Programming (Xp), Waterfall Model, V-Model, Devops, Lean Development, Bpmn (Business Process Model And Notation), Prince2 (Projects In Controlled Environments), Six Sigma, Agile Project Management, Lean Startup, Customer Development, Growth Hacking, Design Thinking, Okrs (Objectives And Key Results)

Expertise

Requirements Management: Gathering Requirements From Business Departments, Aligning Requirements With Stakeholders, Breaking Requirements Down Into Development Steps For It, Agile Project Management
Apps: Design And Management Of App Development Including Mockups, Testing, Acceptance, Launch And Marketing
Business Analysis: Analysis Of Business Processes And Business Models Based On Data, Documents And Interviews (Gap Analysis, Bpma)
Change Management: Analysis Of Change Potential, Definition Of Objectives And Strategy Development, Employee Training, Workshops, Impulse Talks, It Projects As Part Of Digital Transformation, Organizational Development
Crm: Introduction And Further Development Of Crm Systems, Development Of Automated Email Contact Sequences Throughout The Customer Lifecycle, Event-Based Email Sequences, Lead Management
Digital Sales: High Level Of Expertise In The Online Sales Of Products And Subscriptions
Concept Development: Design Of Business Processes And Software Solutions
Customer Retention: High Level Of Expertise In Customer Retention, Crm Customer Retention Measures, Development Of Independent Customer Retention Systems For Publishing Companies And Fmcg
Omni-Channel: Experience In Designing And Implementing Omni-Channel Campaigns With Customers Deutsche Bp Ag, Mediamarkt, Axel Springer And Aol
Online Marketing: Sound Knowledge Of Online Advertising Formats, Ad Server Technologies, Measurement And Optimization
Payment: Benchmarking Payment Providers For Specific Use Cases, Process Definition For Downstream Payment Processes In The Respective Systems (Sap Etc.), Optimization Of Scoring Processes, Development Of Controlling And Follow-Up Processes For Payment Defaults
Product Management: Experienced Product Manager With Creative Ideas And A Good Sense Of Markets And Customers
Project Management: Project Management Including Budget Control, Project Planning, Resource Planning, Waterfall Or Agile Project Approaches, Scrum, Jira, Coordination With International Stakeholders, Management Of Internal And External Resources, Solution-Oriented Work, Absolute Team Player, Transparent Risk Assessments
Process Management: Several Years Of Experience In Modeling, Analyzing And Optimizing End-To-End Business Processes
Personnel Management: Experience Managing Departments With 5 To 50 Employees As Well As Companies With Up To 120 Employees. Management Of Interdisciplinary Teams. Establishment Of New Departments Including Personnel Selection. Conducting Target-Setting And Feedback Meetings.
Presentation: Confident Presenting At All Levels, Including Motivational Talks For Management
Stakeholder Management: Extensive Experience In Aligning Requirements
Supply Chain Management: Establishment And Management Of Logistics Chains For Online Shops And Brick-And-Mortar Retail
Ui/Ux: Management Of Numerous Ui/Ux Projects For B2b And B2c: Webshops, Apps, News Websites, B2b Platforms, Landing Pages
Presentations & Workshops: Presentations On Digital Topics As Well As Impulse Talks At Management Level. Conducting Strategy Workshops In Regional Publishing Companies As Well As Workshops With Individual Sales Departments On Specialist Topics

Languages

German

Native

English

Advanced

Italian

Elementary

Education

Oct 1995 - Jun 1999

Fachhochschule für Wirtschaft

Diplom Kaufmann (FH) · Business Administration · Berlin, Germany

Hogeschool vor Economics

International Business & Management Studies · Amsterdam, Netherlands

Statistics

Experience

Total positions 17

Experience in Information Technology 13 y

Avg length 1 y 10 m

Longest experience 4 y 11 m

Global experience

Countries worked in 3 (Germany, Switzerland, United States)

Primary country Germany

Expertise

Recent roles Business Analyst and Project Manager, Project Manager and Product + Sales Development, Venture Building

Main industries Information Technology, Telecommunication, Retail

Main business areas Project Management, Information Technology, Sales

Member since

January 2024

Last update

October 2026

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Frequently asked questions

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Markus is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.

Markus speaks the following languages: German (Native), English (Advanced), Italian (Elementary).

Markus has at least 27 years of experience. During this time, Markus has worked in at least 16 different roles and for 14 different companies. The average length of individual experience is 2 years and 7 months. Note that Markus may not have shared all experience and actually has more experience.

Based on recent experience, Markus would be well-suited for roles such as: Business Analyst and Project Manager, Project Manager and Product + Sales Development, Venture Building.

Markus's most recent position is Business Analyst and Project Manager at Sachsenlotto GmbH.

In recent years, Markus has worked for Sachsenlotto GmbH, B10 Char AG, Cobee, Giesecke + Devrient, and LIZ Smart Office GmbH.

Markus is most experienced in industries like Information Technology, Telecommunication, and Retail. Markus also has some experience in Media and Entertainment, Energy, and Professional Services.

Markus is most experienced in business areas like Project Management, Information Technology, and Sales. Markus also has some experience in Supply Chain Management, Marketing, and Product Development.

Markus has recently worked in industries like Information Technology, Energy, and Manufacturing.

Markus has recently worked in business areas like Sales, Product Development, and Strategy.

Markus attended Fachhochschule für Wirtschaft for Business Administration.

Markus is immediately available full-time for suitable projects.

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Daily rate avg. 890 €

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Median rate 900 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 23 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.