Johannes Hohenthaner
Business Analyst for Migration of Riester Allowance Administration
Experience
Business Analyst for Migration of Riester Allowance Administration
Insurance company
- Analysis of the Riester subsidy processes for Anbieterwechsel2.0 in AZUR subsidy management
- Representation of the processes in BPMN 2.0 using Draw.io and Adonis
- Analysis of the datasets exchanged with the life insurance policy management and migration to the msg datasets
- Design and mapping of the interfaces to the new msg.ZulagenVerwaltung for various Riester subsidy processes at the data field level
Business Analyst for New Policy Administration System for Cyber Insurance
Debeka Insurance
- Drafting business processes for a new cyber insurance in the new policy administration system Keylane Axon
- Designing the data model & interface for the M/Text document output system
- Designing the interface for GDV claims network communication for the cyber legal protection component
Business/Test Analyst for elect WOS election organization system / WAS election processing system for the 2024 European election
AKDB Municipal Data Processing Agency
- Drafting and aligning the test concept according to ISTQB and IEEE 829 standard
- Deriving over 200 test cases from the software manual, training sessions, and hands-on work with the software in the test environment
- Written / graphical documentation of the test cases in Jira/XRay
Business Analyst for Insurance Sales Processes
Signal-Iduna Insurance
- Optimizing the automated application review process for paper applications from insurance brokers – migration to a new system
- Transition from WebSphere to SDA/REST services
- Creating user stories and concepts in JIRA/Confluence
- Restructuring and modelling the authorization assignment process including logging with BPMN (Draw.io, Gliffy)
- Concept for replacing the archiving module with a new REST-based web service: Jira stories and interface definition
- Concept for a new interface/data field mapping for reporting production errors in the ITS360 error handling system
Business Analyst for Banking Processes
CreditPlus Bank
- Process modelling of current and target digital business processes in BPMN (Draw.io): address change, bank account update, installment increase, installment reduction, deferral, special repayment, early settlement, third-party settlement, cancellation, all in workshops with the business units
- Documentation in BPMN 2.0 using Draw.io in Confluence
- Designing a proof-of-concept to select a new BPMN modelling tool (SAP Signavio, Adonis, ARIS)
Business Analyst for Property & Casualty & Auto
Sparkassenversicherung Sachsen
- Design of business processes, domain objects, (web) forms, business functions, interfaces, UI mapping, print templates, print mapping, and test cases for quotes, applications, and policies in the auto, household contents, liability, and accident lines
- Form mapping, print templates, text modules for OSPlus
- Detailed definition of requirements with stakeholders
- ArcWay/Camunda process modeling, Jira, Confluence, Excel, Word
- Test cases for automated testing with Robot
- Auto rate change in batch processing
- Internet capability for home, household contents, liability, and accident rate calculators
- New auto rate
- Testing and documentation of implemented requirements
Lead Business Analyst for Life Insurance
Zurich-Versicherung
- Identifying and documenting requirements for the contract detail view in the Life line for a new customer portal covering: capital and term life insurance, occupational/disability insurance, pension insurance, including unit-linked, immediate-start, Riester, Rürup, including beneficiaries, third-party rights, VPs, MVPs, dynamics, payout phase, SHUR lines
- Jira and Confluence with UML use case diagrams, UML class diagrams, UML activity diagrams, UML sequence diagrams created with PlantUML
- Clarifying requirements up to the quality level of the "Definition of Ready"
- Using JSON object model and microservices
- Project methodology: Domain-Driven Design (DDD), Scaled Agile Framework (SAFe)
- Writing test cases in X-Ray
Business Analyst for Commercial Quoting/Application System
Nürnberger-Versicherung
- Gathering requirements for end-to-end reporting / DWH, connecting automated customer request handling to the FaktorZehn quoting system IOS and IPM, checking agency data during quotes and software ergonomics
- Writing user stories and storing them in Jira & Confluence
- Creating test cases in Aqua
Business Analyst, Software Test Lead, Test Analyst, Tester
ADAC-Autoversicherung
- Design and testing of the commission system for a new sales and administration platform for auto insurance, based on the rule-based IBM Operational Decision Manager (ODM)
- Further refinement of the domain concept regarding the commission process
- Translating the domain concept into agile product backlog items / user stories in Microsoft TFS
- Writing new change requests and product backlog items in collaboration with stakeholders
- Improving the interface definition to the product owner
- Creating and aligning the software test concept with project management
- Designing test cases including test data for all requirements in collaboration with the product owner and documenting them in Microsoft TFS
- Executing software tests and documenting test results in Microsoft TFS
- Error analysis
- Leading the daily test status meeting
- Status reporting to project management
- Improving the user interface of the ADAC compensation system
- Preparing for migration
- Preparing the new telematics rate
Business Analyst for Agile Concept in NatCat Reinsurance
Allianz SE / EPAM
- Analyzing and structuring requirements / discussions with stakeholders
- Creating and refining epics and user stories in JIRA
- User interface for import/export functionality and DWH dashboards
- Test cases
Business and Test Analyst / IT Concept Designer for Rail Sales Systems
Deutsche Bahn
- Analysis and structuring of requirements / talks with stakeholders
- Developing the detailed IT design for the sales process / user journey with stakeholders and developers for the new Deutsche Bahn Flexpreis Business stage 2 fare for legacy and online sales systems
- Helping with project planning
- Test planning / writing test cases
- Leading tests for the 'Display Train Line Number' project
- Test coordination for the major state fare project / test concept
Business and Test Analyst for interest withholding tax refund
BNP Paribas
- Analysis of finance-related requirements regarding taxes on capital investments, considering regulations
- Creating test cases, as well as conducting and documenting the software test of a new web-based software solution for the refund of interest withholding tax to foreign investors under existing double taxation agreements
- Creating a process description and writing a user manual for the new software
Business Analyst Life Insurance – migration projects
Standard Life Assurance Ltd.
- Preparation for migrating the EMC² Captiva inbox system and the Avaya call center system to new software versions
- Analysis, modeling and optimization of processes in BPMN
- Conducting and documenting workshops
- Consolidation and coordination of requirements with stakeholders
- Analysis of system architecture and documentation of requirements
- Project planning
Business and Test Analyst for Riester
Union Investment
- Test analysis for changed business transactions under the Pension Reform Act, especially Riester provider changes and home-Riester
- Running tests on the MVS host system, debugging & documenting the tests
- Partly revising the functional design for this
- Functional design for reduction reasons ZA02 and §92 certification
- Data evaluations for volume metrics in the production environment using SQL
Business Analyst
Zurich Insurance
- Design of a new web-based sales application/portal for Deutsche Bank advisors
- User interface, user workflow / sales funnel / online process flow / user journeys / storyboards / sales process, dialog flow, plausibility checks, error messages, field mapping
- Lines of business: life, pension, disability, Riester, Rürup
Software Test Lead for the Code of Conduct Data Protection Project
Bavarian Insurance Chamber
- Overall test management for the Code of Conduct Blocking & Deleting project
- Leading workshops to collect test cases and test data in TOSCA for the policy administration systems of all divisions
- Planning combined testing across all line-specific and cross-cutting systems
- Organizing test execution, defect management and test documentation across the test levels: developer and business unit testing, integration testing and 'dress rehearsal', using tools like TOSCA, JIRA and Remedy
Business Analyst for Health Insurance
Wuerttemberg Insurance
- Calculating the unlimited tax-deductible premium portions of private health insurance according to KVBEVO § 10 (1) no. 3a EStG in non-standard cases
- Retrieving payments from accounting systems (SAP FS/CD, host)
- Calculations in MS Excel and preparation of the MZ10 report
Software Tester 'New Policy Administration System'
Generali Insurance
- Testing policy migration, especially benefit-paying disability and waiver-of-premium insurances
- Ensuring consistent data transfer to the host using MVS/CICS
- Creating test routines using MS Access/SQL
- Logging and tracking defects with ClearQuest
Business Analyst in the 'New Policy Administration System' Project
Continentale Life Insurance AG
- Designing, specifying and data mapping of query screens/User Journey in the portal for the new life policy administration system based on 'Fisalis': policy overview, line-independent policy data, personal data, beneficiaries, third-party rights, AML, fund information, dynamics, surcharges, occupational pensions (bAV), Riester, taxes, value status calculation, special agreements, application and transaction data
- Modeling the information request process
- Project methodology: SCRUM supported by Atlassian JIRA and Confluence
- Screen design with Justinmind Prototyper Pro
Business Analyst
Allianz Life Insurance AG
- Functional analysis of the GDV value status procedure for Riester and occupational pension (bAV) annuity insurances, particularly regarding business transactions like home Riester, pension equalization, allowance entries during the pension phase, allowance recoveries, provider switches inbound and outbound
- Documenting the transactions in the form of a detailed work instruction and a set of error descriptions
- Documenting the module structure
- Third-level case-by-case analysis and handling with HP Quality Center
- Defining, tracking, testing, and implementing change requests
- Defining, tracking, testing, and implementing workflow changes
- Onboarding new colleagues
- Testing and processing complex individual cases for capital gains tax certificates for life/annuity insurances and park depots
- Generating reports on capital gains tax with SAS
- Testing the tax functionality of the new ABS policy administration system in terms of capital gains tax, non-taxed interest certificates, exemption orders, and loss carryforwards
- Processing and resolving complex individual cases for Riester provider changes: AZ04, AZ05, AA01
Business Analyst
Heidelberger Lebensversicherung AG
- Business analysis of the Austrian Insurance Tax Act and the "Circular on Doubts" dated 7 July 2008 concerning unit-linked life insurance policies
- Calculation of tax liabilities from past withdrawals, surrenders and single premium payments for single premium contracts and quasi-single premium contracts using MS Access; reclassification of regular premium contracts into quasi-single premium contracts
- Design of extensions to the CLASS (LIFE/400) policy administration system to implement the necessary business transactions and processes in English for single premium and quasi-single premium contracts
- Business transactions: new contract, single premium payment, withdrawal and surrender of single premium and regular premium payment contracts, premium waiver, contract extension and reduction, abbreviated BZD
- Organization and execution of UAT for new system functions
- Selection and revision of customer letter templates in the SEPA project, BPMN process modeling using the BizAgi tool
Business Analyst / Software Tester in the migration project
AllianzDresdner/Wüstenrot Bauspar AG
- Documentation and consolidation of group-wide and operating system-wide, mission-critical file transfer lists as part of the migration project from ADB to W&W, with the goal of re-implementing them in the target environment
- Design of test scenarios for file transfers and monitoring of the tests
- Design of user acceptance tests and maintenance of error lists
Senior Consultant for pension advisory systems and portals
iS2 AG
- Design of pension advisory systems (offer, application, pricing, advisory process) for Riester, Rürup, private pension, company pension schemes, funding balance, capital gains tax, tax calculator, Riester subsidy optimizer on a Java basis
- Design for several insurance companies (Basler, Sparkassen-Pensionsmanagement, Signal-Iduna, R+V) including integration/XML interfaces to pricing/application systems, offline and online (portal)
- Preparation of detailed license and project proposals (including customization and maintenance)
- Presentations to clients and sales
ABS Qualification
Allianz
- Power-user training for the ABS motor claims application
Senior Consultant / Business Analyst
Allianz
- Creation of the functional specification for private liability insurance for the new bundle product "StartPaket" in ABS for quoting, application, and pricing (application process) in the field service portal
- Definition of tariff features, clauses, user interface, print documents, tariff tables, and calculation rules
- Development of the concept for payments in the unemployment protection module for quarterly, semiannual, and annual payment frequencies
- Formulation of test cases
- Coordination with BO and market management
- Migration of letter templates and documents from legacy systems to the new ABS output management system LM/Scout: text transfer, error correction, optimization of wording
- Redesign of logic structures in letters and building blocks
- Insertion of data from the policy system using global variables
- Testing and release
- Data analysis in MS Access and MS Excel for rate adjustment in homeowners insurance
- Document analysis and maintenance regarding the new issue "installment surcharges for intra-year payments"
- Detailed work on the project "tax-neutral home tariff"
Senior Consultant and Subproject Manager
SwissLife
- Expansion of the automated communication process between the Riester provider and the ZfA (Central Office for Retirement Assets)
- Analysis of communication data records
- Analysis of business transactions including special cases
Senior Consultant and Subproject Manager
Allianz SE
- Developing concepts for business processes and the user interface of the customer portal Allianz Online Systems (AOS)
- Analysis of the new technical platform ABS
- Design of a new AOS data mart in the intranet
- Concept work for integrating the claims system with legacy systems
Senior Consultant and Subproject Manager
Versicherungskammer Bayern
- Preparation of the migration of the (old) life administration system (MVS) to FJA Life Factory
- Detailed modeling of business transactions in life insurance
- Preparation, execution, and documentation of workshops with executives
Senior Consultant and Subproject Manager
Sparkassenversicherung
- Subproject management for software testing, pilot, training, and rollout of the new sales controlling system in 2007
- Planning and execution of software testing for SV's new sales controlling system based on Oracle Discoverer
- Planning and organization of pilot test, training, rollout, user concept, and support for the new data warehouse system
- Creation of manuals and training materials for train-the-trainer sessions
- Conducting workshops with a core training team
- Conducting train-the-trainer and end-user training
Senior Consultant and Project Manager
Audatex Deutschland GmbH
- Design of software and business processes and support for sales during customer visits and events in the insurance industry
- Development and demonstration of a typical motor claims workflow in the customer portal adpclaims.net for the VÖV Association of Public Insurers
- Development and demonstration of a typical motor claims workflow in the customer portal adpclaims.net, together with the partner UCS Universal Consulting Software / C@risma and the GDV Claims Network
- UML Use Case Design
- Organization and management of the project: development and demonstration of a typical motor claims workflow in adpclaims.net for the BGA Audatex user community
- Further development of the automated expert communication in the customer portal adpclaims.net ("Dispatching")
- Further development of the partner workflow, in collaboration with the partner UCS Universal Consulting Software GmbH
- Development of a new claims workflow, including automatic RulesCheck, for Allianz Insurance
- Optimization of the Audatex solution AutoGlaserStory, with regard to various customer requirements
Senior Consultant and Sales
Abonis AG, Ariescon GmbH
- Consulting on the development and sales of the DMS and electronic archiving solutions Optimal Systems, DocuWare, and abox-X for small and medium-sized enterprises
- Scanning, OCR, and document indexing (processes)
- Trade show appearance at SYSTEMS 2004
- Sales to end customers in southern Germany
- Maintaining existing customer relationships
SAP R/3 Training Instructor
Siemens Business Services
- Preparation and quality assurance of new training materials for SAP R/3 FI/CO Rel. 4.7 Enterprise and conducting the related training sessions
- Conducting the SAP CO10 - Controlling Compact training
- Conducting the SAP CA705 - Report Painter Basics training
- Certified as a Qualified SAP User 2002 - Foundation Level -
Senior Consultant and Project Manager (via TOPjects AG)
Versicherungskammer Bayern
- Preparation and conducting of workshops with various departments regarding the new claims processes
- Evaluation of several alternative proposals in close collaboration with the client
- Requirements catalog, functional specification
- Business modeling of the new process using Visio
- Coordination of the new processes with all involved departments
- IT project conception, feasibility study, and effort estimation
- ROI analysis, estimation of savings potential, business case
Head of Insurance Division
TOPjects AG (IT and Management Consulting)
- Responsible for the design and completion of IT projects in the primary and reinsurance sectors
- Claims management, sales claims settlement, application software, field service systems, policy administration, document management, business processes
- Creating and editing sales and technical documentation on topics such as IT security, single sign-on, IT service management with ITIL, software quality assurance, and host software maintenance
Senior Consultant (via TOPjects AG)
Dialog Lebensversicherung
- Concept for linking Word 2000 to the new print interface of COR Life
- Business case
Product Manager for FPMS
NSE Software AG
- Responsible for customer- and market-oriented development of the Financial Product Management System (FPMS)
- Business case in UML
- Revenue and product strategy responsibility
- Managed a team of up to twelve employees
- Liaison between sales and development
- Responsible for sales and technical documentation and served as technical contact
- Created an operations manual for FINAS Enterprise
Concept design for motor claims entry (via NSE Software)
Generali-Lloyd-Versicherungen
- Created the requirements specification
- Defined entry forms for motor (liability, partial comprehensive, full comprehensive, passenger accident)
- Defined dialog flow, plausibility checks, and default values
- Defined data formats based on GDV
Insurance Consultant
NSE Software AG
- Consulted, designed, and managed projects for sales force automation and CRM systems for insurance companies, based on the NSE standard platform KIS
- Developed an implementation concept for KIS
Concept design for the new field service system PRIMA (via NSE Software)
Westfälische Provinzial Versicherung
- Performed insurance and coverage analysis
- Modeled business and sales processes: rating, quote & application
- Designed screens, tariff calculator for all lines, and quote and application printing
- Data transfer using GDV format
- Quality assurance, testing, bug tracking, and test case design
- Occasional Java programming
Consulting and design for GDV data transfer (via NSE Software)
Lippische Landes-Brandversicherungsanstalt
- Provided training on GDV data format structure for agent communication
- Designed data transfer and requirements catalog
- Clarified special cases with the customer and the GDV contact
- Defined the corresponding 0800 data sets for Lippische-specific requirements
Development of an implementation, migration, and operations concept for FINAS Enterprise
NSE Software AG
- Definition of macro and micro processes: preparation, piloting, training, hardware/software rollout, data provisioning
- Migration of existing data
- Ongoing data provisioning and backup
- Support, coaching, hotline
Design of an insurance and benefits analysis (via NSE Software)
Neckura Versicherungen
- Analysis of existing property insurance, retirement provision, and coverage gap for a consulting and application program
- Design of screen layouts and print output
- Creation of a requirements specification
- Business case
Project Manager for MS-Office communication system / IT Staff
Munich Reinsurance Company
- Project management for an office communication system based on Windows NT 4.0, MS-Exchange 5.5, Outlook 97, Word 97, VisualBasic, iXOS archive, and CAE fax server
- Prioritizing new features and coordinating with departments
- Mapping typical business processes of reinsurance contract management
- Creation of concepts, functional specifications, and requirement catalogs
- Managing up to 7 employees
- Automated software testing, introduction, and roll-out of new software versions
- Coaching, training, and internal corporate PR
IT Training Instructor, Lecturer
Munich Reinsurance Company
- Excel, Word, PowerPoint, and Windows NT for beginners and advanced users
- Coordination of SAP R/3 training
Programmer
Munich Reinsurance Company
- Munich Re Object Model (MRO)
- NorMRisk expert system for risk assessment in property insurance
Head of IT User Support
Gothaer Versicherungen
- Set up and led the user support service for field sales in the greater Frankfurt am Main area
- Introduced the agency software WinGAUSS, including CRM, policy inquiries, pricing, quotations, and applications
- Carried out the migration from the legacy BonnData-based solution
- IT troubleshooting and sales support
- Conducted training in MS Office and WinGAUSS
- Managed a team of up to 10 employees
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Insurance, Information Technology, Professional Services, Banking and Finance, Automotive, and Transportation.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Project Management, Product Development, Customer Service, and Sales.
Summary
IT experience since 1985
Mr. Hohenthaner stands out with his many years of experience in designing and introducing IT systems in the insurance industry. He has deep knowledge of all lines of business and sales channels.
“Mr. Hohenthaner has always ensured the success of all assigned, often very time-critical, projects through his strong personal commitment and his broad expertise, and has actively helped strengthen and expand ADP Business-Services GmbH’s position in the market ... and win new clients.” Wolfgang Ahrens, Managing Director
Skills
- Business/test Analyst / Project Manager / Test Manager In Insurance/sales Environment
- Field Sales/pos/claims Systems Incl. Brokers
- Rate Calculators/advice For Property/casualty & Auto And Life/pension/riester/occupational Pension
- Insurance Business Processes / Workflow
- Insurance Claims Management / Motor/composite Insurance
- Functional Design / Ireb® Certified Professional For Requirements Engineering
- Process, Data And User Interface Design, Process Optimization
- Software Testing: Certified As Istqb® Certified Tester
- Software Rollout/implementation
- Training
- Document Management / Electronic Archiving / Workflow
- Sales Channel Integration / Crm
- Software And Vendor Selection
- Business It Applications
- Business Evaluations / Business Case
Languages
Education
University of Passau
Diploma in Computer Science · Computer Science · Passau, Germany
German Insurance Academy (DVA)
Insurance Business Administrator, Executive Master of Insurance · Insurance Business Administration · Munich, Germany
Certifications & licenses
Ireb® Certified Professional For Requirements Engineering
Isartal Academy, Munich
Usability Manager - Intensive Course
Academy of German Media, Munich
Istqb® Certified Software Tester
Introduction to Object-Oriented System Development
Communicating, Arguing, Discussing
Project Manager Certificate (Interactive Project Management)
Qualified Sap User 2002 - Foundation Level
Sales Training
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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