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Silvia Biedermann-Consultant

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Available
Überlingen, Germany

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Experience

Oct 2022 - May 2024

Business Consultant - Product Management Banking

Aareal Bank AG

Position summary
Business Consultant - Product Management Banking at Aareal Bank AG
Industries
Banking and Finance
Business areas
Product Development
Quality Assurance
  • Focus on EBICS optimization and further development of the customer’s internal EBICS application
  • Business and technical consulting for Aareal First Financial Solutions AG on products and applications of the EBICS standard in the areas of operations and further development, as well as project-related communication with external development partners and the product vendor to map the relevant optimizations on a technical level
  • In the role of business coordinator, consulting on content-related and regulatory requirements as well as technical prerequisites and needs, and consolidating these on a business level
  • Consulting on the use of EBICS formats
  • Review of the current EBICS standard for potential optimizations and further development
  • Analysis of the current state to identify further development potential and derive suitable recommendations for action, taking regulatory requirements into account
  • Carrying out EBICS tests during the project
  • Responsible on a business level for requirements management, and in this context capturing and documenting requirements for such tests
  • Design of a functional and long-term test management approach
  • Execution and evaluation of tests
  • Consulting on sustainable quality assurance and audits
  • Project languages: German and English
  • Tools/methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bank Rechner, Business Logics test data generator, Business Logics banking tool, Business Logics test system, DBEAVER, Squirrel, Unix virtual machines, WinSCP, Kitty, PuTTY, various Aareal Bank products, online banking portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy, various EBICS clients
Jul 2020 - Present

Requirement Manager

Rheinmetall Defence Electronics GmbH

Position summary
Requirement Manager at Rheinmetall Defence Electronics GmbH
Industries
Aerospace and Defense
Business areas
Product Development
  • International team Network Combat Systems – Land Systems
  • Future Soldier System (IdZ), IdZ Division 25, battery charging and management systems, automated test systems (for battle management systems), NNbS, D-LBO, TaWan
  • Planning the concrete approach for creating and maintaining the system architecture in IBM Rational DOORS / Windows 10
  • Creating and maintaining system models
  • Capturing customer requirements in use cases and user stories
  • Capturing the logical sequences and interactions between system functions or logical elements
  • Describing the system architecture through different architectural views
  • Defining the internal and external interface requirements between system elements
  • Make-or-buy analysis and decision
  • Maintaining the DOORS requirements database and the system models in common design tools such as EA/Rhapsody
  • Establishing a new requirement engineering process
  • Creating a structure and requirements analysis of all technical, organizational, and decision-making measures for the specification of electronic systems in several projects with the aim of creating a Requirement Management Handbook and Requirement Management Plan
  • Gathering, processing, and tracking requirements and creating a requirements baseline that serves as the basis for defining the required work products
  • Translating defined customer requirements into technical target requirements that form the basis for system design
  • Joint review of the system requirements
  • System architecture design, software requirements analysis
  • Planning, introducing, and controlling the re-use program
  • Responsibility for Change Management
  • Setting up a test environment with DOORS Next Generation and Rhapsody
  • Project languages: German and English
  • Tools/methods: MS Project, MS Office, MS Visio, IBM Rational DOORS 9.6, DOORS Next Gen, Enterprise Architect, Rhapsody, Sophisten, IREB, V-Model XT, SCRUM (Software Engineering), ITIL (Patch Management)
Aug 2019 - Jun 2020
Hamburg, Germany

Project Manager - transnational team

Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)

Position summary
Project Manager - transnational team at Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)
Industries
Banking and Finance
Business areas
Information Technology
Project Management
  • Connection and integration of a world-renowned ePOS partner (AMAZON) into the existing banking infrastructure
  • Integration of the ePOS partner as a new channel including API interfaces
  • Responsibility for the focus areas realtime customer onboarding incl. KYC (Know Your Customer), WebID automation and realtime account boarding, as well as integration for finance and control
  • Integration of the channel into the customer and agent frontend
  • Integration of all relevant processes/data flows into the existing backend systems
  • Software/hardware changes for all systems affected by the change
  • Integration of the processes adapted for the new channel for finance, collections, fraud, sanctions, IT risk, operations, credit risk review, and validation of the functional and non-functional requirements
  • Review of the IT architecture
  • Creation of use case diagrams, sequence diagrams, activity diagrams, and class diagrams
  • Review of software specifications, implementation, and integration in compliance with the applicable Barclays design and process standards, as well as Barclays governance up to go-live
  • Support for SIT and UAT testing
  • Release management
  • Responsibility for solving problem reports (bug fixes)
  • Project planning, KPIs, risk management, reporting
  • Responsibility for successful agile development according to the SCRUM process
  • Responsibility for change and config management
  • Project documentation, budget planning
  • Stakeholder management
  • Key risk management
  • Change management
  • Project languages: German, English
  • Tools/methods: MS Office package incl. Visio and MS Project; Agile Central, Navigator, Scrum, Lean Control Tool, Confluence, Jira, Prince2, API, REST, SOAP, JAVA, XML, cloud services, KYC, online banking app, digital payments, customer journey, BPM
Sep 2018 - Jul 2019
Hamburg, Germany

Project Management Software Development and Implementation

Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)

Position summary
Project Management Software Development and Implementation at Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)
Industries
Banking and Finance
Business areas
Information Technology
Project Management
  • Replacement of a payment system (transnational teams – Germany, Great Britain, India)
  • Bid phase: creation of the required documentation for the tender for a new payment system (SEPA, SWIFT, TARGET2, PSD2, INSTANT PAYMENTS, ISO20022, XML PACS formats, CAMT formats, EBICS reconciliation, reports, connection to the Bundesbank and EBA)
  • Creation of the long list and short list for supplier selection
  • Support of supplier selection and supplier pitches
  • Evaluation of the tender responses and creation of various evaluation matrices for supplier selection
  • Supplier management and supplier selection
  • Implementation phase: review and validation of functional and non-functional requirements
  • Review of the IT architecture
  • Creation of use case diagrams, sequence diagrams, activity diagrams, and class diagrams
  • Responsibility for software specifications, implementation, and integration in compliance with the applicable Barclays design and process standards, as well as Barclays governance up to go-live
  • Project planning, KPIs, risk management, reporting
  • Responsibility for successful agile development according to the SCRUM process
  • Responsibility for change and config management
  • Project documentation, budget planning
  • Stakeholder management
  • Key risk management
  • Project languages: German, English
  • Tools/methods: MS Office package incl. Visio and MS Project; Agile Central, Navigator, Scrum, Lean Control Tool, Confluence, Jira, Prince2; Vision+; CBPay; Oracle Financials; various banking frontend and backend systems, mainframe, Cobol; Java; SEPA, SWIFT, TARGET2, PSD2, INSTANT PAYMENTS, ISO20022
Mar 2016 - Sep 2018

Project Management Software Transition and Further Development A400M Load Master Controls embedded Software

Airbus Defence and Space GmbH

Position summary
Project Management Software Transition and Further Development A400M Load Master Controls embedded Software at Airbus Defence and Space GmbH
Industries
Aerospace and Defense
Business areas
Product Development
Project Management
Quality Assurance
  • Team size: 60 employees plus subcontractors
  • Project management of the software stream (development according to DO-178B)
  • Transition of the developed software from the civil aviation sector to the military aviation sector
  • Transition of software, testing, and development know-how and the development team
  • Transition of the development and test environment (across sites)
  • Definition of work packages
  • Management of subcontractors (Germany, Spain, India)
  • Responsibility for software specifications, implementation, and integration in compliance with the applicable design and process standards for safety-critical software
  • Responsibility for verification and validation of the software requirements
  • Responsibility for SW certification according to DO178-B by the EASA
  • Responsibility for solving problem reports (bug fixes)
  • Project planning, KPIs, risk management, reporting
  • Responsibility for successful semi-agile development according to the SCRUM process
  • Responsibility for change and config management
  • Project documentation, budget planning
  • Project languages: German, English
  • Tools/methods: MS Office package incl. Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-Model; DO-178B process; DAL B, DAL D, SCRUM, Artisan, Jira, Confluence
Jun 2015 - Feb 2016
Bremen, Germany

Multi-project management for development of application software A400M LMC (Loadmaster Controls), incl. software transfer and

ADS Airborne Solutions GmbH

Position summary
Multi-project management for development of application software A400M LMC (Loadmaster Controls), incl. software transfer and at ADS Airborne Solutions GmbH
Industries
Aerospace and Defense
Business areas
Product Development
Project Management
Quality Assurance
  • Lead a project in the area of software transfer and transition from a civil aviation division to a military aviation division, incl. staff transfer, know-how transfer, infrastructure transfer (hardware), and transfer/transformation of the development environment
  • Lead a project in the area of safety-critical (DAL B) embedded software for complex hardware in an aviation application
  • Responsibility for the entire development and test environment
  • Lead subcontractors (Germany and India)
  • Software reviews (SDR, FDR, FFR, CRC)
  • Responsibility for Change Control Board
  • Non-conformity management
  • Software integration and software engineering
  • Documentation of the software architecture and software design
  • Compliance with valid design and process standards for safety-critical software (DO178B)
  • Requirement engineering and re-engineering; sample inspections (from specification to code); tracing
  • Project planning and monitoring with regard to cost, schedule and progress tracking, material resources, and staff capacity for both projects
  • Internal and external representation of the projects
  • Risk management, definition and monitoring of measures to be taken
  • Support with project documentation
  • Review of certification documents, design documents, specifications; impact analyses; test cases; test procedures
  • Professional preparation and presentation of project status and progress; creation of internal and external reporting, reviews, meetings
  • Support for the system test team
  • Project language: German, English
  • Tools/methods: MS Office suite incl. Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-model; DO-178B process; DAL B, DAL D, SCRUM
Apr 2014 - May 2015
Bremen, Germany

Project management software applications A400M LMC (Load Master Control)

Cassidian Airborne Solutions GmbH

Position summary
Project management software applications A400M LMC (Load Master Control) at Cassidian Airborne Solutions GmbH
Industries
Aerospace and Defense
Business areas
Information Technology
Product Development
Project Management
  • Lead and manage a project in the area of embedded software for complex hardware in an aviation application
  • Lead two subcontractors (Germany and India)
  • Software reviews (Software Requirement Reviews, Software Design Reviews, First Flight Reviews) up to the certification review (CRC)
  • Review of the software architecture, interface definition and partly review of C source code
  • Cross-functional collaboration with specialist departments and external project stakeholders
  • Responsibility for change management
  • Carrying out software integration, support for HW-SW integration
  • Support with documentation of the software architecture and software design
  • Compliance with valid design and process standards for safety-critical software (DO178B)
  • Software engineering
  • Requirement engineering and re-engineering; sample inspections (from specification to code); tracing
  • Project planning and monitoring with regard to cost, schedule and progress tracking, material resources, and staff capacity
  • Internal and external representation of the project
  • Risk management, definition and monitoring of measures to be taken
  • Support with project documentation
  • Review of certification documents, design documents, specifications; impact analyses; test cases; test procedures
  • Professional preparation and presentation of project status and progress; creation of internal and external reporting, reviews, meetings
  • Support for the system test team
  • Project language: German, English
  • Tools/methods: MS Office suite incl. Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-model; DO178B, SCRUM
Apr 2010 - Apr 2014
Hamburg, Germany

Project management work package Technical Change Management

Airbus Operations GmbH

Position summary
Project management work package Technical Change Management at Airbus Operations GmbH
Industries
Aerospace and Defense
Business areas
Product Development
Project Management
Quality Assurance
  • Cabin area (A350 program)
  • Focus areas: Inflight Entertainment, Wireless System, Cabin Intercommunication Data System, Galley Power, Passenger Seats, Cabin Attendant Seats, Monuments (galleys, lavatories, crew rest compartments, etc.)
  • Budget responsibility: EUR 2.8 million/year
  • Project management, project controlling, assignment, invoicing
  • Responsible for leading the work package Technical Change Management A350 Cabin
  • Development and rollout of the FULL CHANGE PROCESS within a new aircraft program
  • Introduction of quality management
  • Creation of a knowledge database in I-Share for config and change managers
  • Project planning, KPI and milestone definition, reporting
  • Lean management
  • Creation of change notes, basic definitions, standard definitions for the cabin
  • Execution of changes (Request for Change/Critical Review) for the cabin
  • Monitoring the implementation and rollout of modifications on the aircraft
  • Initiation, execution and monitoring of changes (Request for Change/Critical Review) as part of a project
  • Ensuring implementation and certifiability (EASA requirements) of the changes in line with A350 program decisions
  • Representation of the Cabin/Cargo & Customisation area in change boards (CCC (Change Control Comitee), CCB (Change Control Board))
  • Ensuring the full change workflow
  • Maintenance of workflow tools (MODA, MPM, ICC CADB, ACC, CoDaC)
  • Tracking and presenting the availability of relevant modifications
  • Identifying and resolving issues in the workflow
  • Engineering and re-engineering of the aircraft configuration management rules and procedures
  • Knowledge and conflict management
  • Creation of technical documentation in the area for cost estimation to prepare customer offers (SCN)
  • Creation of the required modifications (technical documents) for certification by EASA
  • Supplier (risk-share partner) monitoring
  • Project language: English, French and German
  • Tools: MS Project, MS Office, Interleaf, SAP PM, SAP FI/CO (costs for equipment, installation, provisions and options), SAP SRM, Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, various Airbus tools (ICC, MODA, TESY, GESY, TAKSY)
Jul 2004 - Mar 2010
Hamburg, Germany

Change management in the area of customization

Airbus Operations GmbH

Position summary
Change management in the area of customization at Airbus Operations GmbH
Industries
Aerospace and Defense
Business areas
Project Management
Quality Assurance
  • Electrical cabin systems area (A380 program)
  • Deputy team lead (12 employees)
  • Execution of changes (Request For Change/Critical Review)
  • Creation and implementation of modifications
  • Initiation, execution and monitoring of changes (Request For Change/Critical Review) as part of a project
  • Ensuring implementation and certifiability of the changes in line with A380 program decisions
  • Building up the CMDB tool (Integrated Change Control - Certification and Attestation DataBase and Configuration Database), incl. creation of requirement and process documentation
  • Definition of software interfaces between the relevant Airbus tools and CMDB
  • Creation of test cases for CMDB
  • Selection and support of key users for CMDB
  • Creation of CMDB reporting with Crystal Reports
  • Leading the user acceptance tests for CMDB (Toulouse)
  • Leading the document migration from the old Airbus systems to the new CMDB tool
  • Rollout of CMDB
  • Representation of the Cabin/Cargo & Customisation area in change boards (CCC (Change Control Comitee), CCB (Change Control Board))
  • Ensuring the workflow
  • Maintenance of workflow tools (MPM, ICC, ACC, CoDaC)
  • Launch and control of delta -2/-1 activities in line with modification opening target dates
  • Tracking and presenting MP status and modification availability
  • Identifying and resolving issues in the workflow
  • Engineering and re-engineering of the aircraft configuration management rules and procedures
  • Knowledge and conflict management
  • Creation of the Airbus Wikipedia for the area of change management
  • Creation of technical documentation in the area of cabin electrical systems for cost estimation to prepare a customer offer (SCN)
  • Creation of technical documentation for implementation of modifications (MP, TRS, TD, MAS) through to MOD closure
  • A380 change process engineering and re-engineering
  • Project language: English, French and German
  • Tools: MS Project, MS Office, SAP, MS Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, UML, various Airbus tools (ICC CMDB (Integrated Change Control) ACC2, MODA, TESY, GESY, TAKSY)
Oct 2002 - Jun 2004
Hamburg, Germany

Consulting and technical documentation in the area of customizing

Airbus Operations GmbH

Position summary
Consulting and technical documentation in the area of customizing at Airbus Operations GmbH
Industries
Aerospace and Defense
Business areas
Product Development
Project Management
  • Electrical cabin systems area (A380 program)
  • Configuration and customization management
  • Clarification of customer requests (airlines) and the requested topics with configuration and customization management
  • Creation and maintenance of project plans
  • Recording and maintenance of all customer options (incl. development requirements, lead times, equipment and system provisions)
  • Creation and evaluation of documentation: SIRD (System Installation Requirements Dossiers), EIRD (Equipment Installation Requirements Dossiers), MOD (Modification Documents), TRS (Technical Repercussion Sheets) regarding information and technical impact of the requested option wishes
  • Clarification of the impact on the involved departments (system definition, equipment weights and development costs)
  • Technical documentation of the options incl. creation of technical drawings
  • Clarification of impacts on other Aircraft Component Management Teams in cooperation with the relevant organizational units
  • Creation/combination/consolidation of TRS/SIRD/EIRD/MOD received from the Aircraft Component Management Teams
  • Recording and processing of change notes (standard changes) for the individual test and customer aircraft
  • Creation of modification documents for the individual aircraft fleets
  • Creation of technical documentation for standard basic equipment of the Airbus A380 (all fleets)
  • Creation of technical documentation for aircraft options of the A380 (all fleets)
  • Project language: English, French and German
  • Tools: MS Project, MS Office, Interleaf, Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, various Airbus tools (ACC2, MODA, TESY, GESY, TAKSY)
May 2002 - Sep 2002
Vienna, Austria

Business Process Implementation, Engineering and Re-engineering in the UMTS area

Hutchison Austria GmbH

Position summary
Business Process Implementation, Engineering and Re-engineering in the UMTS area at Hutchison Austria GmbH
Industries
Telecommunication
Business areas
Business Intelligence
Information Technology
Project Management
  • Project planning, reporting, controlling, documentation, training
  • Development of standards for process knowledge transfer to the business owners and implementation of these standards
  • Gap analysis and interface requirements for local UMTS needs in Austria in line with the HDP (Hutchison Development Process)
  • Coordination of all activities related to the implementation
  • Project controlling and reporting
  • Preparation of interview questionnaires and customer journeys
  • Implementation of change management processes
  • Implementation of release management processes
  • Support for the 5 business analyst teams in the areas of billing, CRM, marketing and sales, campaign management, corporate finance, and content management
  • Identification of local processes with the business owners, analysis of international business processes, multichannel CRM, OLAP, analytical CRM, data mining
  • Development and improvement of the business organization according to the results of the process analysis
  • Development of training material
  • Preparation of presentations for the business implementation teams
  • Preparation of reconciliations (queries in MS Access and Excel) for the individual core processes (from Control, Starteam and Caliber)
  • Project language: English and German
  • Tools: MS Office, MS Project, Starteam, Control (business processes), Caliber (business components, business use cases etc.), Describe (creation of system use cases), UML
Oct 2001 - Apr 2002
Hamburg, Germany

Project management, project controlling and contract management

Deutsche BP Aktiengesellschaft

Position summary
Project management, project controlling and contract management at Deutsche BP Aktiengesellschaft
Industries
Banking and Finance
Business areas
Finance
Information Technology
Project Management
  • Project controlling in the trade loans business area / 120 employees
  • Gap analysis and interface requirements for trade loans (car barter, refinancing, equipment loans, installment cash loans, periodic payments, rebates in advance, etc.)
  • Creation of contract management workflows and transaction handling requirements
  • Contract contents and description, contract calculation, contract pricing and amortisation, invoicing, financial reporting
  • Coaching users in the contract management application (23 employees)
  • Technical documentation of the CMA (Contract Management Application)
  • Preparation of training materials for CMA and ERP
  • Interface documentation for Oracle Financials and ISPS (ERP system)
  • Implementation of the CMA satellite (contract management)
  • Migration from JDE to CMA, creation of test cases, rollout of contract management tools
  • User acceptance test
  • Connection and integration of CMA with SAP FI/CO; incl. documentation
  • Creation of various databases in Access, creation of reconciliation queries in Oracle Financials and JDE
  • Improvement and implementation of trade loans business processes
  • Business process analysis in trade loans business and contract management
  • Creation of various Excel sheets in the controlling area
  • Project language: English and German
  • Tools: ERP system, UML, CMA system, Oracle Financials (AR, AP, GL), MS Office, MS Project, JD Edwards; SAP FI, SAP CO; Progress; ISP-A; ISP-S; IMI; CRM (Siebel)
Apr 2001 - Oct 2001
Frankfurt, Germany

Program office IT stabilization, project management, project planning, coaching and controlling

Commerzbank AG

Position summary
Program office IT stabilization, project management, project planning, coaching and controlling at Commerzbank AG
Industries
Banking and Finance
Business areas
Finance
Information Technology
Project Management
  • Team size: 3 employees in investment banking - IT securities
  • Controlling for about 30 projects (budget, forecast, analyses, etc.)
  • Project planning for about 30 projects
  • Training internal employees in controlling and project planning
  • Project manager coaching
  • Reporting of all projects directly to the Commerzbank board or to the steering committee
  • Forecasting and budget preparation for all IT stabilization projects for the entire Commerzbank headquarters (Frankfurt, London, New York, Tokyo, Prague) for the 2002 fiscal year
  • Creation of various databases for project controlling in MS Access
  • Creation of report templates for project management and implementation of their automatic processing in various controlling tools
  • All projects had to be completed in extremely short timeframes
  • Tools: MS Project, MS Excel, MS Access, PDF (own Commerzbank controlling tool), MS Sharpowl, SAP FI/C0, SAP PM, Visio, ARIS, Primavera or SureTrack
  • Project language: English and German
May 2000 - Mar 2001
Frankfurt, Germany

Technical support and technical writer

Deutsche Börse Systems AG

Position summary
Technical support and technical writer at Deutsche Börse Systems AG
Industries
Banking and Finance
Business areas
Information Technology
Quality Assurance
  • Support for the trading system EUREX Release 4.0 and 4.1 and Energy Exchange (EEX) incl. clearing
  • Creation of technical documentation for the EUREX and EEX front end/back end for internal and external system documentation
  • Creation of user manuals for EUREX, EEX incl. clearing modules
  • Creation and maintenance of project-critical installation procedures for software developers and software testers
  • Testing and description of test results for the new user interface on a simulated real-time exchange
  • Creation of training documentation for the participants (so-called members) of Eurex/EEX (brokerage and banking houses)
  • Carrying out all work under extremely short deadlines and rollout times
  • The complete documentation was created in English
  • Tools: MS Project 98, Word 97, Visio, Adobe Framemaker, Excel 97, Lotus Notes, Primavera
  • Project language: English
Oct 1998 - Apr 2000
Aachen, Germany

Administration and support Lotus Notes, Lotus Domino

Hypercope GmbH

Position summary
Administration and support Lotus Notes, Lotus Domino at Hypercope GmbH
Industries
Information Technology
Business areas
Information Technology
Quality Assurance
  • Team lead, 8 employees
  • Administration and support of Lotus Notes, Lotus Domino, active ISDN cards from Hypercope (technical documentation, training, quality assurance, testing)
  • Migration of Lotus Domino R4 to R5 and connection of all Notes clients via LAN and ISDN in data centers and at major customers
  • Tools: WinNT 4.0/95/98/2000, Linux, Lotus Notes 4.xx, 5.xx, Domino Designer, Lotus Script, MS Office 97/2000, OS/2 Warp 4, Dreamweaver 2.0, HTML, CGI, various web tools, Pagemaker 6.5, Adobe Illustrator, Photoshop 5.0, Paradox 8.0, Primavera, SureTrack
  • Languages: English, German, French
Oct 1997 - Sep 1998
Aachen, Germany

Sales and Marketing Manager

CTO Software GmbH

Position summary
Sales and Marketing Manager at CTO Software GmbH
Industries
Information Technology
Business areas
Marketing
Sales
  • Team leadership, 5 employees in the area of industry solutions
  • Tools: Windows NT4, MS-Office, CTO-Software, HTML
Mar 1995 - Oct 1997
Aachen, Germany

Hotline Coordination for Industry Solutions

CTO Software GmbH

Position summary
Hotline Coordination for Industry Solutions at CTO Software GmbH
Industries
Information Technology
Business areas
Customer Service
Information Technology
  • Team leadership, 6 employees
  • Tools: Windows NT 4/95, MS-Office, Novell Netware, CTO-Software, Pagemaker, HTML, JAVA, CGI, Clipper
Mar 1994 - Feb 1995
Aachen, Germany

Marketing Assistant

Dressler Computertechnologie GmbH

Position summary
Marketing Assistant at Dressler Computertechnologie GmbH
Industries
Information Technology
Business areas
Marketing
  • Marketing assistant in the area of parallel computers and systems house
  • Tools: MS-Office, MS-Project, CorelDraw, Ventura Publisher, Pagemaker, Adobe Illustrator, Photoshop
Jan 1986 - Dec 1988
Aachen, Germany

Training as an Advertising Saleswoman

Fa. Ad Medium

Position summary
Training as an Advertising Saleswoman at Fa. Ad Medium
Industries
Advertising
Business areas
Marketing

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Aerospace and Defense, Information Technology, Banking and Finance, Advertising, and Telecommunication.

Aerospace and Defense
Information Technology
Banking and Finance
Advertising
Telecommunication
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Quality Assurance, Product Development, Information Technology, Marketing, and Customer Service.

Project Management
Quality Assurance
Product Development
Information Technology
Marketing
Customer Service
Profile match chart

Summary

I have extensive experience in consulting and project leadership across banking, defence, and aerospace industries. I focus on optimizing processes, managing technical change, and ensuring high-quality software and system integration. I bring strong expertise in requirements engineering, change management, and agile methods to drive efficiency and continuous improvement.

My hands-on knowledge covers IT, finance, and embedded systems, with a proven track record in managing transnational teams and large-scale implementations. I continuously support organizations in turning complex challenges into clear, actionable solutions.

Skills

  • Project Management, Consulting
  • Change Management
  • Configuration Management
  • Business Process Analysis
  • Business Design Analysis
  • Systems Engineering
  • Requirement Management And Requirement Engineering
  • Coaching / Training
  • Organization / Coordination
  • Administration / Support
  • Quality Assurance / Testing
  • Technical Documentation / Dtp
  • Crm / Erp (Siebel And Isps)
  • Sap Fi/Co/Pm/Bm/Srm
  • Itil/Prince2/Pmi/Scrum
  • Project Management / Project Leadership
  • Agile Development (Scrum)
  • Controlling
  • Administration
  • Novell Network
  • Testing (Hardware/Software)
  • Lotus Notes
  • Sap Fi/Co/Srm/Pm/Bm
  • Training, Technical Documentation
  • 1st And 2nd Level Support / Hotline
  • Setup And Maintenance Of Networks
  • Isdn
  • Aris
  • Primavera
  • Control
  • Starteam
  • Caliber
  • Describe
  • Itil It Service Manager
  • Prince2 Foundation & Practitioner
  • Do178b/C
  • Clearquest
  • Clearcase
  • Doors And Doors Ng
  • Cmdb
  • Jira
  • Confluence
  • Kanban
  • Requirement Management
  • Windchill
  • Hardware: As/400, Data Capture Terminals, Embedded Systems, Hp, Macintosh, Pc, Sun, Vax Vms
  • Operating Systems: Dos, Mac-Os, Ms-Dos, Novell, Os/2, Sun Os, Solaris, Unix/Aix, Linux, Windows (Up To And Including Windows 10)
  • Communication / Networks: Ethernet, Fax, Hdlc, Ibm Lan Server, Internet, Intranet, Isdn, Iso/Osi, Lan, Lan Manager, Netbeui, Netbios, Novell, Os/2 Network, Pc-Anywhere, Router, Smtp, Tcp/Ip, Token Ring, Windows Network
  • Programming Languages: Basic, Clipper, Cobol, Dbase, Foxpro, Lotus Notes Script, Paradox, Visual Objects, Html, Java, C, C++
  • Db/Dc Systems: Ms Access, Bde, Db2, Lotus Notes, Msql / Mysql, Paradox, Sql, Xbase
  • Application Systems: Lotus Notes 4.6x/5.X, Datapumps (Lotus Notes), Lotus Domino 4.6x/5.X, Lotus Smartsuite, Ms Office, Ms Project, Primavera / Suretrack, Aris / Aris Toolset, Samba, Sap Erp, Sap Fi, Sap Co, Sap Pm, Sap Srm, Star Office, Adobe Illustrator, Adobe Framemaker, Adobe Pagemaker, Adobe Photoshop, Adobe Pagemill, Adobe Streamline, Quarkxpress, Macromedia Dreamweaver, Adobe Acrobat, Various Web Tools, Eurex 4.0/4.1, Xetra 4.0/5.0, Netfusion, Corel Draw, Freehand, Starteam, Caliber, Describe, Control, Interleaf, Catia Iv, Siebel (Crm), Doors / Doors Ng, Clearquest, Clearcase, Cmdb
  • Methods: Ood, Windchill, Iso/Osi Layered Model, Db Design, Event-Driven Programming, Quality Assurance, Training, Software Documentation, Hardware Documentation, Image Processing, Financial Accounting, Controlling, Telecommunications, Testing Experience, Writing Specifications, Project Management, Office Communication, Sales Management, Marketing, Itil, Prince2, Scrum, V-Model And V-Model Xt
  • Industry Knowledge: Deutsche BöRse, Major Banks, Parallel Computers, Telecommunications, Ecommerce, Trade, Transport And Logistics, Shoe Industry, Beverage Industry, Chemical Industry, Raw Materials, Aircraft Construction, Military Products

Languages

German
Native
English
Advanced
French
Intermediate
Portuguese
Elementary

Education

Oct 1990 - Jun 1994

University of Aachen (University of Applied Sciences)

Diploma in Business Administration, computer science, controlling, finance, human resources, marketing · Business Administration · Aachen, Germany

Oct 1986 - Jun 1988

Ad Medium

Advertising Saleswoman · Aachen, Germany

Oct 1984 - Jun 1984

Jackson Central-Merry High

High School Graduation · Jackson, United States

...and 1 more

Certifications & licenses

IBM Certified Specialist - Rational DOORS Next Generation

Test Management with IBM Rational Quality Manager v6.0.5 (IBM Engineering Test Management)

Certified IT Service Manager according to ITIL

SAP CO application consultant certification (SAP R3/4.6)

SAP FI application consultant certification (SAP R3/4.6)

Re-certification Lotus Notes R5 (Principal CLP Administration)

Certified Lotus Notes Professional (Principal CLP Administration)

Certified Novell Administrator (CNA)

Certified Novell Engineer (CNE)

Statistics

Experience

Total positions 19
Experience in Aerospace and Defense 22 y
Avg length 1 y 11 m
Longest experience 6 y 2 m

Global experience

Countries worked in 2 (Germany, Austria)
Primary country Germany

Expertise

Recent roles Business Consultant - Product Management Banking, Requirement Manager, Project Manager - transnational team
Main industries Aerospace and Defense, Information Technology, Banking and Finance
Main business areas Project Management, Quality Assurance, Product Development

Qualifications

Highest degree Bachelor
Certifications earned 14

Profile

Member since
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Frequently asked questions

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Silvia is based in Überlingen, Germany and prefers 100% remote projects.

Silvia speaks the following languages: German (Native), English (Advanced), French (Intermediate), Portuguese (Elementary).

Silvia has at least 35 years of experience. During this time, Silvia has worked in at least 19 different roles and for 15 different companies. The average length of individual experience is 2 years and 10 months. Note that Silvia may not have shared all experience and actually has more experience.

Based on recent experience, Silvia would be well-suited for roles such as: Business Consultant - Product Management Banking, Requirement Manager, Project Manager - transnational team.

Silvia's most recent position is Business Consultant - Product Management Banking at Aareal Bank AG.

In recent years, Silvia has worked for Aareal Bank AG and Rheinmetall Defence Electronics GmbH.

Silvia is most experienced in industries like Aerospace and Defense, Information Technology, and Banking and Finance. Silvia also has some experience in Advertising and Telecommunication.

Silvia is most experienced in business areas like Project Management, Quality Assurance, and Product Development. Silvia also has some experience in Information Technology, Marketing, and Customer Service.

Silvia has recently worked in industries like Aerospace and Defense and Banking and Finance.

Silvia has recently worked in business areas like Product Development and Quality Assurance.

Silvia holds a Bachelor in Business Administration from University of Aachen (University of Applied Sciences).

Silvia has 14 certificates. Among them, these include: IBM Certified Specialist - Rational DOORS Next Generation, Test Management with IBM Rational Quality Manager v6.0.5 (IBM Engineering Test Management), and IREB Foundation Level Certification - CPRE FL.

Silvia is immediately available part-time for suitable projects.

Daily rate distribution

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<€320 €480-​640 €640-​800 €800-​960 €960-​1120 €1120+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Daily rate avg. 825 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

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Rate comparison chart
Median rate 840 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.