Christoph Hansen-IT Project and Program Management
Check rate
Experience
PMO Lead
System Technology Defense
- Planning, establishment, and leadership of a Program Management Office (PMO) as the central unit for the operational control of the overall program with tasks including:
- Defining and developing the optimal project management processes for the program.
- Creating and introducing a monitoring & controlling process to manage the timely delivery of deliverables.
- Creating the overall program plan with schedules, budget & cost plans, resource planning, and deliverables planning.
- Selecting and managing external service providers and monitoring contract compliance.
- Defining and executing program risk management and developing mitigating actions.
- Developing efficient reporting for the overall program to meet all stakeholder groups. Defining and creating key program KPIs using earned value analysis and milestone trend analysis.
- Providing and adjusting necessary IT tools for communication and documentation (Confluence, Jira, Teams, etc.).
- Defining and executing project change management.
- Planning and running all management meetings, including steering committee, management meetings, and board presentations.
- Preparatory alignment, planning, and organization of the group project as a basis for the execution phase.
- Selecting and staffing the program core team and the extended project team with a total of 70 participants.
- Planning the project organization, reporting and decision-making paths, and governance at the operational and strategic levels.
Commercial Program Manager
Security Technology
Commercial program management for the group-wide introduction of SAP S4/HANA with direct reporting to C-level.
Active involvement in planning, organizing, and executing the group program.
Developing detailed project and cost plans, including internal resource planning.
Selecting and managing external service providers, drafting contractual terms, and monitoring contract compliance.
Creating and monitoring the program budget and strategic planning for the overall program.
Creating transparency around cost development and milestone achievement; defining and creating key program KPIs using earned value analysis and milestone trend analysis.
Introducing and conducting program reviews with key stakeholders and early problem identification.
Defining and executing program risk management and developing mitigating measures with business units.
Monitoring quality standards and requirements throughout the program.
Developing concepts for differentiating between expenses and capitalization and for internal cost allocation.
Ensuring tailored reporting to the steering committee, PMO, and core teams.
Defining and executing project change management.
Establishing a suitable governance structure, including project, cost, and resource plans.
Ensuring and planning the required budgets over the program duration.
Setting up cost and KPI reporting.
Sustainable implementation of program risk and change management.
Developing capitalization rates and group accounting with controlling and auditing.
Successful completion of the first two project phases on budget, on time, and with quality.
Handing over the role of commercial program manager to an internal candidate at the beginning of 2025.
Project Manager
Construction Industry
Project management to optimize the use of Microsoft Dynamics 365 Business Central across five business units.
Clarifying and defining the target operating model as the foundation and reference for the program.
Adjusting program control and management, defining scope, and bundling relevant topics under economic aspects.
Clarifying roles, authorities, and responsibilities at all levels.
Introducing an agile project management model with clear framework parameters, goals, and milestones at the team level.
Strengthening leadership, communication, and trust-based collaboration across all levels and processes.
Strengthening change management capabilities to support employees.
Increasing management attention.
Conducting regular project status meetings, setting up and updating the project plan.
Initiating corrective actions for plan deviations, removing obstacles, and escalating to the steering committee.
Preparing decision templates for management, the board, and the steering committee.
Regular reporting to C-level on project status.
Creating metrics and KPIs to measure progress and efficiency of measures.
Fundamental revision and adjustment of the target operating model.
Optimizing program control and program management to the program's needs.
Successful intensive stakeholder communication and accompanying change measures.
Successful execution of a pilot project in the concrete business unit with optimized process mapping in the software.
Project Execution Manager
Automotive
Serving as project execution manager to optimize the use of SAP S4/HANA, particularly in the PPM module.
Managing and overseeing four subprojects with respective subproject managers and project teams.
Conducting regular project status meetings, setting up and updating the project plan.
Initiating appropriate actions for plan deviations, removing obstacles, and escalating to the steering committee.
Preparing decision templates for management, the board, and the steering committee.
Regular C-level reporting on project status.
Creating metrics and KPIs to measure the progress and efficiency of implemented measures.
Intensive communication with stakeholders from business units and finance to coordinate measures and ensure acceptance and support.
Significantly simplifying the structure of around 600 projects in the portfolio for easier project tracking.
Establishing a secure project creation process with correct mapping of financial figures and project structures.
Introducing an optimized authorization system to avoid mismatches in financial figures.
Conducting a full review and correction of all projects for reliable reporting and simplified month-end closing.
Significantly improving project managers' understanding by reorganizing, coaching, training, and defining new roles.
Rollout Manager
Vehicle Manufacturer
Responsible for the coordinated rollout of a new product creation process (PEP) and the SAP PPM workflow system at all European development sites and plants worldwide.
Conducting regular status updates with site managers and updating the rollout plan.
Leading weekly project team meetings, coordinating actions, and maintaining the task list.
Regular C-level reporting on rollout status.
Removing obstacles that hinder a timely and coordinated rollout.
Intensive communication with engineering stakeholders to ensure acceptance and support.
Creating and implementing a hypercare and support concept for the rollout phase.
Planning a follow-up project for the ramp-up of the implemented PEP and system.
Successful and coordinated rollout of the PEP and system at nearly all development sites and plants by the agreed deadline.
Product Owner / Consultant
Sports equipment manufacturer
Designing single-project, multi-project and project-portfolio management to map processes in the cplace project management software.
Defining the mid- and long-term strategy for software evolution and creating the development roadmap.
Close communication with stakeholders to gather and evaluate customer needs.
Developing a key-user concept to ensure user acceptance.
Designing a PMO for operation and continuous development of the software.
Implementing and carrying out version and release management.
Defining and prioritizing features and functionalities.
Conducting effort and benefit assessments to prioritize initiatives.
Maintaining, prioritizing, and organizing the product backlog.
Organizing and running user acceptance tests.
Creating and defining user stories and epics.
Preparing sprint plannings, sprint reviews, and setting sprint goals.
Deciding on the release of increments and releases.
Managing external development resources.
Successful rollout of the software with selected features at the planned time.
Very high user acceptance and satisfaction based on measurements.
Successful rollouts of several subsequent releases with extended features and strong acceptance.
Project Manager / Scrum Master
Hygiene and Health
Project management and Scrum Master role for the pilot implementation of SAP S/4HANA in finance across Nordic and Baltic countries as part of a global rollout.
Supporting and coaching four Scrum teams in an agile project environment as Scrum Master.
Planning and conducting test management for extensive user acceptance tests covering treasury, accounting & reporting, tax, and invest-to-divest.
Monitoring and evaluating test progress using SAP Solution Manager.
Planning and running sprint plannings, sprint reviews, and regular Scrum events.
Creating and maintaining the sprint backlog in JIRA.
Identifying, analyzing and removing obstacles for the Scrum teams.
Preparing and participating in PI plannings.
Close communication with stakeholders to gather and evaluate customer needs.
Planning the rollout for the pilot go-live in the Baltic and Nordic countries and preparing the hypercare phase.
Organizing training sessions for pilot users.
Successful and on-time execution of user acceptance tests in the finance area.
Simultaneously achieved successful development of the second release within time, budget, and quality constraints.
Ensuring the pilot launch could take place within the planned timeframe.
Project Manager
Publishing House
Leading the project to introduce a holistic "New Work" concept for coordinating office and home office work.
Clarifying project scope with stakeholders.
Assembling the project team.
Developing the project plan and dividing it into subprojects (restructuring & equipment, leadership & upskilling, organization & rules, communication).
Conducting a kick-off event.
Planning processes, progress tracking and controlling within the project.
Holding regular project team meetings and updating the project plan.
Regular reporting to the steering committee and obtaining necessary approvals.
Intensive stakeholder management with all relevant parties.
Planning and conducting the project closing event.
Meeting project goals for quality and budget despite time delays caused by the COVID situation.
Achieved financial goals; 50% of office space was vacated.
Product Owner
Insurance Company
Product Owner for the project to implement a modern input channel processing system to support a new process environment and dark processing.
Long-term development of the input channel processing strategy to optimize the portfolio.
Close communication with stakeholders to capture and evaluate customer needs.
Defining and prioritizing features and functionalities.
Performing effort and benefit assessments to prioritize initiatives.
Calculating ROI of initiatives in terms of short-, medium- and long-term company goals.
Maintaining, prioritizing, and organizing the backlog.
Creating and defining user stories and epics.
Preparing sprint plannings, sprint reviews, and setting sprint goals.
Deciding on the release of increments and releases.
Selecting, contracting, and managing external development resources.
Significant improvement in the project's service and cost objectives over the period.
Significant increase in the dark processing rate and thus the cost efficiency of input channel processing.
Successful evaluation of new technologies with potential to further increase efficiency and dark processing rate.
Consultant
Pharmaceutical Company
Consulting on implementing project portfolio management and improving single-project management.
Conducting a maturity assessment of project management through document review, stakeholder interviews, and shadowing.
Reviewing analysis results with the client and identifying areas for action.
Creating a high-level concept with specific, prioritized actions.
Designing a project portfolio management system (strategy, benefits, portfolio planning, evaluation, prioritization, control, governance, reporting).
Rolling out project portfolio management by training portfolio managers and executives, supported by change management.
Revising single-project management to eliminate identified weaknesses and align with portfolio management.
Training the project organization in single-project management according to project roles.
Defining suitable KPIs to measure improvements.
Post-implementation support to stabilize the new processes.
Full achievement of project objectives.
Transparent identification of weaknesses in the previous project organization.
Ensuring cost-effectiveness by introducing project portfolio management.
Increasing efficiency in project operations through revised processes.
Significant increase in employee satisfaction in the project environment.
Program Manager
Medical Technology
Program management for implementing the IT strategy and transforming the organization.
Structuring the initiative into workstreams for the analysis and design phase.
Recruiting external specialists and partners for the analysis and design phase.
Leading interdisciplinary program teams from business units and IT.
Managing external service providers.
Creating and tracking the budget, cost planning, and control.
Planning and setting up the project organization.
Creating the program roadmap with about 30 individual projects.
Dividing the project portfolio into three sub-portfolios and taking over one of them.
Controlling and monitoring the individual projects through their respective project managers.
Establishing a PMO for objectives, risk, time, cost, quality, resource, communication, stakeholder, and change management.
Communicating about the overall program, with the client, and to the steering committee.
Successful completion of the analysis and design phase.
Start and go-live of all projects in the portfolio.
Selection of most of the required new tools.
Near-completion of the process design for revised business processes.
Establishing and running a productive PMO.
Consultant / Project Manager
Mechanical Engineering
Consulting and project management for the cross-group rollout of the PPM standard software Planisware 6.
Clarifying requirements with stakeholders.
Assembling the project team.
Creating a phase plan (initiation, planning, design, implementation, testing, go-live, closure).
Conducting requirements and change management.
Developing a project plan and dividing it into workstreams, drafting the plan with the team.
Holding a kick-off event.
Managing service providers and suppliers.
Planning and executing release management.
Designing and planning test management.
Regular project team meetings and updating the project plan.
Reporting to the steering committee and obtaining required approvals.
Planning and conducting stakeholder management.
Budgeting and budget tracking.
Defining and establishing the process steps for idea management, development planning, and product development.
Preparing additional processes for implementation in a follow-up project.
Project completion with the required quality and within budget, but with a time delay.
Agile Coach
Insurance
Agile coaching of the project organization at an insurance company for digitalizing input and output management.
Preparing implementation measures for agile transformation (agile organization, team structure, change management concept, facility concept, management training).
Developing role-based training concepts and preparing training.
Conducting role-based training for the agile organization.
Setting up and supporting agile pilot teams.
Agile coaching for four out of a total of 16 agile teams.
Sharing experiences with other agile coaches, management coaches, and change managers.
Largely loss-free transformation of the project organization from traditional to agile project management.
Convincing and gaining management support for the agile concept.
High acceptance of agile project management, establishment of self-organizing teams, and increased productivity.
Project Manager
Pharmaceutical Logistics
Leading the project to replace the TCP (OpenText) archiving system with DOXIS (SER).
Responsible for a budget of €3 million and for 15 staff members.
Leading interdisciplinary project teams from business units and IT.
Managing external service providers.
Responsible for concepts on infrastructure, application, migration, process documentation, rollout, training, and testing.
Managing the change request process.
Performing objectives, risk, time, cost, quality, resource, communication, stakeholder, and change management.
Completion of infrastructure measures and development activities.
Finalization of rollout, migration, training, and testing concepts.
Completion of module and integration tests, conversion of about 500 million documents for migration.
Successful migration of all documents to the new archiving system.
Maintaining and selectively optimizing business processes.
Project Manager
Ministry of Rural Affairs and Consumer Protection Baden-Württemberg
Managing the project to migrate 140 distributed SQL-Base databases and one central database to a central Oracle database (OneDB).
Responsible for a budget of €4 million and for 16 staff members.
Leading interdisciplinary teams from the business units.
Responsible for a high-level concept for system changes, interfaces, updated business processes, and access control.
Managing licensing, data protection, and EU legal issues.
Responsible for detailed concepts, implementation, and rollout planning under strict data protection and IT security requirements.
Managing external partners and the change request process.
Conducting extensive test management for an operation with more than 12,000 users.
Performing objectives, risk, time, cost, quality, resource, communication, stakeholder, and change management.
Delivering the project within the set time, quality, and budget targets.
Maintaining and optimizing business processes where appropriate.
Two-stage database migration without impacting users in productive operation.
Meeting all data protection requirements and IT security standards according to EU law.
Project Manager
Public Law Entity
Project lead for the digital transformation of an organization, focusing on efficient digital data exchange with business partners and external digitization of input and output management.
Responsible for a budget of €3 million and a team of 12.
Led interdisciplinary project teams.
Created a high-level concept for input and output management and data exchange with business partners.
Responsible for tender documentation, the tender process, and bidder selection as part of an EU-wide public procurement.
Conducted economic feasibility studies and make-or-buy decisions.
Responsible for detailed concepts and implementation planning under strict data protection and IT security requirements.
Managed external partners and the change request process.
Carried out goal, risk, schedule, cost, quality, resource, communication, stakeholder, and change management.
Timely implementation of statutory requirements under SGB V.
Achieved almost complete digitization of business processes with external partners via a cloud solution.
Fully outsourced incoming and outgoing mail processing.
Fully digital capture, OCR processing, classification, and extraction of incoming mail with automated transfer to IT systems (dark processing).
High level of automation in response letters and digital delivery.
Completed the project within the required quality and budget, and almost within the agreed timeframe.
Project Manager
Medical Technology
Conceptualized, built, and ran a Project Management Office (PMO) for an international development program for blood analysis instruments and tests.
Analyzed the existing project management landscape (project management check).
Developed a high-level concept to improve project management.
Defined concrete measures and tools in an implementation plan.
Implemented or optimized processes in project risk management, project scope management, project organization, reporting, communication management, project planning and control, resource planning and control, and documentation.
Established the PMO as a central communication and service hub for all involved functions and partners.
Operated the PMO with multiple staff and progressively introduced project management processes.
Implemented a unified project planning methodology with a full overview of program status.
Optimized risk management through quantitative risk assessment.
Improved communication and knowledge sharing among project stakeholders.
Increased transparency in project documentation and prepared systematic regulatory documentation.
Consolidated project planning through multi-project control by areas and functions.
Set up schedule and cost controlling.
Designed and implemented a program reporting system with regular status reports and management summaries.
Established rolling project scope management and a project change management process.
Project Manager
Pharmaceuticals
Project management for the introduction, development, and operation of validated IT systems in the clinical development of pharmaceutical products.
Responsible for a budget of CHF 20 million and personnel management.
Led international, interdisciplinary teams of system developers, system programmers, and project staff (up to 18 people).
Designed and directed the selection process for standard software systems.
Conducted business process analyses and evaluated them to identify optimization potential.
Performed requirements analyses; responsible for user and design specifications.
Responsible for operational concepts, including architecture and disaster recovery.
Approved test concepts and coordinated test management.
Approved training concepts and coordinated training management.
Created and conceptualized release management.
Responsible for system validation in a regulated environment.
Coordinated and managed system vendors, including contract and claim management.
Selected and implemented the assigned systems on schedule.
Kept costs within the budgeted range with normal variances.
Successfully tested and validated the systems in a highly regulated environment, meeting all quality and safety requirements.
High user acceptance achieved through a comprehensive training concept and early user involvement.
Project Manager
Medical Technology
Established and ran a Project Management Office (PMO) for an international development program (approx. CHF 700 million).
Structured the program into approximately 60 manageable sub-projects.
Designed and implemented a unified project planning methodology across the entire program.
Consolidated project planning through multi-project control by area and function.
Designed and implemented overall program control using milestone plans with an early warning system.
Set up project control for schedule and cost management using KPI systems (Earned Value Management, milestone trend analysis).
Designed and implemented program reporting with regular status reports and management summaries.
Implemented resource management across all program areas.
Customized MS Project 2007 to meet program needs (views, analyses, reports, macros, VBA).
Transferred know-how and onboarded the client's internal staff.
Successfully established the PMO within the agreed timeframe and objectives.
Maintained a complete overview of program status at all times through a unified planning methodology.
Achieved the required transparency of program status through appropriate structuring and consolidation.
Built a functioning early warning system using key metrics.
Achieved optimal capacity allocation through resource management at the program level.
Interim Manager, Freelance Consultant, and Project and Program Manager
Self-Employed
- Interim management, program management, and project management in traditional and agile environments.
- Coached agile project organizations.
- Designed and implemented multi-project management and project portfolio management.
- Conceptualized, built, and operated project offices (PMOs).
- Selected and implemented enterprise project management software.
- Expert knowledge in project and program management, project planning and control in multi-project environments, project controlling and reporting, project risk management, and resource management.
- Strong stakeholder orientation, organizational skills, leadership strength, and intercultural competence.
Head of Software Consulting / Consultant / Project Manager / Trainer
Tiba Softwarecenter GmbH
- Leading the Software Consulting department with personnel and budget responsibility.
- Advising on selecting, implementing, and organizing the use of enterprise project management systems.
- Managing client projects with personnel and budget responsibility.
- Training on project management methodology and project management software.
Consultant and Trainer for Project Management / Head of Software Consulting / Project Manager
Tiba Managementberatung GmbH
- Advising and training on project management methodology and project management software.
- Leading the Software Consulting division with personnel and budget responsibility.
- Managing customer projects with personnel and budget responsibility.
Diploma Candidate and Staff Member in Organization and Information
Mercedes Benz AG
- Diploma thesis on selecting and implementing project management software.
- Afterwards employed in the Organization and Information department.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, Healthcare, Automotive, Pharmaceutical, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Finance, Quality Assurance, and Procurement.
Summary
Experienced IT program manager and interim manager with many years of expertise in leading complex transformation, digitization, and ERP programs in international corporate environments. My focus is on managing strategic IT and business transformations, building effective PMO structures, and implementing modern project and portfolio management processes.
I combine solid experience in traditional and agile project management with strong execution skills and a clear stakeholder focus. In roles like program manager, PMO lead, product owner, Scrum Master, and agile coach, I have successfully led international programs with complex organizational and change requirements.
My special strength is in transformation management: sustainably developing organizations, processes, and project landscapes. Through my analytical and solution-oriented approach, I create transparency, acceptance, and measurable results in challenging change initiatives.
Skills
- Interim Management
- Program And Project Management In Traditional And Agile Environments
- Coaching Of Agile Project Organizations
- Design And Implementation Of Multi-Project Management & Project Portfolio Management
- Design, Setup And Operation Of Project Offices (Pmo)
- Selection & Implementation Of Enterprise Project Management Software
- Project And Program Management
- Project Planning And Control In Multi-Project Environments
- Project Controlling And Reporting
- Project Risk Management
- Resource Management
- Organizational Skills
- Strong Stakeholder Focus
- Leadership Skills
- Intercultural Competence
- Operating Systems: Windows 10/11; Microsoft Server 2019/2022; Macos; Linux
- Application Software: Microsoft Office; Sap S/4hana; Microsoft Dynamics; Jira; Confluence And Others
- Databases: Access; Ms Sql; Sql-Base; Oracle
- Project Management Software: Expert Knowledge In Relevant Enterprise Project Management (Epm) Systems As Well As Various Smaller Solutions, Especially Developer Knowledge In Planisware And Microsoft Project Server Enterprise
- Hardware: Single-User Systems; Distributed Systems; Lan; Wan; Network System Setup
- Industry Knowledge: Automotive; Banking; Construction Industry; Chemicals; Retail; Electronics; Energy Suppliers; Large-Scale Plant Engineering; Wholesale; Major Events; It; Consumer Goods; Food; Logistics; Aerospace; Mechanical Engineering; Medical Technology; Media; Public Sector (State, Federal); Pharmaceutical Industry; Crop Protection; Rail Systems; Security Technology; Insurance
Languages
Education
University of Bremen
Diploma in Economics · Economics · Bremen, Germany
Vocational training as an industrial clerk, specializing in construction · Industrial Clerk
Certifications & licenses
Certified SAFe® 5 Agilist
Agile Coach
Kraus & Partner
Professional Scrum Master
Scrum.org
Certified Management Consultant (CMC)®
Project Management Professional (PMP)®
Project Management Institute, Inc.
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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