Christoph Hansen
Commercial Program Manager
Experience
Commercial Program Manager
Security Technology
Commercial program management for the company-wide rollout of SAP S/4HANA, directly reporting to C-level.
Actively shaping planning, organization and execution of the corporate program.
Developing detailed project and cost plans, including internal resource planning.
Selecting and managing external service providers, drafting contract terms and monitoring compliance.
Preparing and monitoring the program budget and strategic planning for the overall program.
Providing transparency on cost development and milestone achievement; defining and creating key program KPIs using earned value and milestone trend analysis.
Implementing and conducting program reviews with key stakeholders and identifying issues early.
Defining and executing program risk management and developing mitigation measures with business units.
Monitoring quality standards and requirements throughout the program.
Developing concepts to differentiate between expenses and capitalization, and for internal cost allocation.
Ensuring timely reporting to the steering committee, PMO and core teams.
Defining and managing project change management.
Establishing a suitable governance structure, including project, cost and resource plans.
Securing and planning required budgets over the program lifecycle.
Setting up cost and KPI reporting.
Sustainable implementation of program risk and change management.
Defining capitalization ratios and intercompany charges together with controlling and audit.
Successful completion of the first two project phases on budget, on time and in quality.
Transitioning the commercial program manager role to an internal candidate at the start of 2025.
Project Manager
Construction Industry
Leading the optimization project for Microsoft Dynamics 365 Business Central use in five business units.
Clarifying and defining the target operating model as the basis and reference for the program.
Adjusting program governance and management, defining scope and bundling relevant topics under economic considerations.
Clarifying roles, authorities and responsibilities at all levels.
Introducing an agile project management model with clear frameworks, goals and milestones at the team level.
Strengthening leadership, communication and trust-based collaboration across all levels and processes.
Enhancing change management capabilities to support employees.
Increasing management attention.
Conducting regular project status meetings; setting up and updating the project plan.
Initiating corrective actions for deviations, removing obstacles, escalating to the steering committee.
Preparing decision papers for management, the board and the steering committee.
Regular reporting to C-level on project status.
Developing metrics and KPIs to measure progress and efficiency of actions.
Fundamental redesign and adaptation of the target operating model.
Optimizing program control and management to meet program needs.
Successful intensive stakeholder communication and accompanying change measures.
Successful execution of a pilot project in the concrete business unit with optimized process mapping in the software.
Project Execution Manager
Automotive
Executing project manager to optimize the use of SAP S/4HANA, especially in the PPM module.
Managing and overseeing four subprojects with respective subproject managers and teams.
Conducting regular project status meetings; setting up and updating the project plan.
Initiating corrective actions for deviations, removing obstacles, escalating to the steering committee.
Preparing decision papers for management, the board and the steering committee.
Regular C-level reporting on project status.
Creating metrics and KPIs to measure progress and efficiency of implemented measures.
Intensive communication with stakeholders from business units and finance to coordinate actions and ensure acceptance and support.
Significant simplification of the structure of about 600 projects in the portfolio for easier tracking.
Secure project creation process with accurate representation of financial figures and project structures.
Introducing an optimized authorization system to avoid discrepancies in financial figures.
Conducting a full review and correction of all projects for accurate reporting and simplified month-end closing.
Significant improvement of project managers' management understanding through reorganization, coaching, training and new role definitions.
Rollout Manager
Vehicle Manufacturer
Responsible for the coordinated rollout of a new product development process (PDP) and the SAP PPM workflow system across all European R&D sites and plants worldwide.
Conducting regular status updates with site managers and updating the rollout plan.
Leading weekly project team meetings, coordinating actions and managing the task list.
Regular C-level reporting on rollout status.
Removing obstacles to ensure a timely and coordinated rollout.
Intensive communication with stakeholders in engineering to ensure acceptance and support.
Developing and implementing a hypercare and support concept for the rollout phase.
Planning a follow-up project for ramp-up of the implemented PDP and system.
Successful and coordinated rollout of the PDP and system at almost all development sites and plants on schedule.
Product Owner / Consultant
Sporting Goods Manufacturer
Designing single-project, multi-project and project portfolio management for process mapping in the cplace project management software.
Defining the medium- and long-term strategy for software development and creating the roadmap.
Intensive communication with stakeholders to gather and assess customer needs.
Developing a key user concept to ensure user acceptance.
Designing a PMO for operation and continuous software improvement.
Introducing and running version and release management.
Formulating and prioritizing features and functions.
Conducting effort and benefit estimates to prioritize initiatives.
Maintaining, prioritizing and organizing the product backlog.
Organizing and running user acceptance tests.
Creating and defining user stories and epics.
Preparing sprint planning, sprint reviews and setting sprint goals.
Deciding on the release of increments and releases.
Managing external development resources.
Successful introduction of the software with selected features on schedule.
Very high user acceptance and satisfaction according to measurements.
Successful rollouts of several follow-up releases with extended features and high acceptance.
Project Manager / Scrum Master
Hygiene & Health
Project management and Scrum Master role for the pilot implementation of SAP S/4HANA in finance across Nordic and Baltic countries as part of a global rollout.
Support and coach four Scrum teams in an agile setting as Scrum Master.
Plan and carry out test management for extensive user-acceptance tests in Treasury, Accounting & Reporting, Tax, and Invest to Divest.
Monitor and assess test progress using SAP Solution Manager.
Plan and run sprint plannings, sprint reviews, and regular Scrum events.
Create and maintain the sprint backlog in JIRA.
Identify, analyze, and remove impediments for the Scrum teams.
Prepare for and participate in PI plannings.
Communicate intensively with stakeholders to gather and assess customer needs.
Plan the rollout for the pilot go-live in the Baltic and Nordic countries and prepare the hypercare phase.
Organize training activities for pilot users.
Successfully completed user-acceptance tests in the finance area on time.
Successfully developed the second release in parallel, meeting time, budget, and quality requirements.
Ensured the pilot rollout could take place within the planned timeframe.
Project Manager
Publishing House
Project management for introducing a holistic "New Work" concept for collaboration between office and home office.
Clarify project requirements with stakeholders.
Assemble the project team.
Create the project plan and divide it into subprojects (redesign & equipment, leadership & upskilling, organization & rules, communication).
Hold a kick-off event.
Plan workflows, monitor progress, and control the project.
Run regular project team meetings and update the project plan.
Report regularly to the steering committee and obtain necessary approvals.
Manage stakeholders intensively with all relevant parties.
Plan and carry out the project closing event.
Achieved project goals in terms of quality and budget, despite delays caused by the COVID-19 situation.
Met financial targets; 50% of office space was vacated.
Product Owner
Insurance
Product Owner for the project to implement a modern intake channel processing system to support a new process world and straight-through processing.
Drive the long-term development of the intake channel processing strategy to optimize the portfolio.
Communicate intensively with stakeholders to capture and evaluate customer needs.
Define and prioritize features and functionalities.
Perform effort and benefit assessments to prioritize initiatives.
Calculate ROI of initiatives with respect to short-, mid-, and long-term company goals.
Maintain, prioritize, and organize the backlog.
Create and define user stories and epics.
Prepare sprint plannings, sprint reviews, and set sprint goals.
Decide on the release of increments and releases.
Select, contract, and manage external development resources.
Significantly improved the project's service and cost targets during the review period.
Significantly increased the straight-through processing rate and thus the efficiency of intake channel processing.
Successfully evaluated new technologies with the potential to further increase efficiency and straight-through processing rate.
Consultant
Pharmaceuticals
Consult on introducing project portfolio management and improving individual project management.
Conduct a maturity analysis of project management through document research, stakeholder interviews, and job shadowing.
Review analysis results with the client and identify fields for action.
Create a high-level concept with concrete, prioritized measures.
Design a project portfolio management system (strategy, benefits, portfolio planning, evaluation, prioritization, control, governance, reporting).
Implement project portfolio management through training portfolio managers and management, supported by change management.
Revise individual project management to eliminate identified weaknesses and align with portfolio management.
Train the project organization in individual project management according to project roles.
Define appropriate KPIs to measure improvement measures.
Provide post-implementation support to stabilize new processes.
Fully achieved project goals.
Transparently identified weaknesses of the previous project organization.
Ensured cost-effectiveness by introducing project portfolio management.
Increased project business efficiency through revised processes.
Significantly increased employee satisfaction in the project environment.
Program Manager
Medical Technology
Program management to implement the IT strategy and transform the organization.
Structure the initiative into workstreams for the analysis and design phase.
Recruit external experts and partners for the analysis and design phase.
Lead interdisciplinary program teams from business units and IT.
Manage external service providers.
Create and track the budget, cost planning, and control.
Plan and set up the project organization.
Develop the program roadmap with around 30 individual projects.
Divide the project portfolio into three sub-portfolios and take over one sub-portfolio.
Manage and oversee the individual projects through their respective project managers.
Establish a PMO for goal, risk, time, cost, quality, resource, communication, stakeholder, and change management.
Communicate with the overall program, the client, and the steering committee.
Successfully completed the analysis and design phase.
Launched and went live with all projects in the portfolio.
Selected most of the necessary new tools.
Largely completed process design for revised business processes.
Established and ran a productive PMO.
Consultant / Project Manager
Mechanical Engineering
Consulting and project management for the group-wide rollout of the PPM standard software Planisware 6.
Clarifying requirements with stakeholders.
Assembling the project team.
Creating a phase plan (initiation, planning, design, implementation, testing, deployment, closure).
Performing requirements and change management.
Developing project plan and dividing it into workstreams, refining the plan with the team.
Conducting a kickoff meeting.
Managing service providers and suppliers.
Planning and executing release management.
Designing and planning test management.
Holding regular project team meetings and updating the project plan.
Reporting to the steering committee and obtaining necessary approvals.
Planning and carrying out stakeholder management.
Budget planning and tracking.
Defining and establishing the process steps for idea management, development planning and product development process.
Preparing additional processes for implementation in a follow-up project.
Closing the project in the required quality and budget, but with a time delay.
Agile Coach
Insurance
Agile coaching for the project organization of an insurance company in digitizing input and output management.
Preparing implementation measures for agile transformation (agile organization, team setup, change management concept, facility concept, management training).
Developing role-based training concepts and preparing training.
Delivering role-based trainings for the agile organization.
Building and supporting agile pilot teams.
Agile coaching of four out of a total of 16 agile teams.
Exchanging experiences with other agile coaches, management coaches and change managers.
Largely lossless transformation of the project organization from classic to agile project management.
Gaining buy-in and support from management for the agile concept.
High acceptance of agile project management, establishment of self-organizing teams and increased productivity.
Project Manager
Pharmaceutical Logistics
Leading the project to replace the TCP (OpenText) archiving system with DOXIS (SER).
Responsible for a €3 million budget and for 15 staff members.
Leading interdisciplinary project teams from business and IT departments.
Managing external service providers.
Responsible for concepts for infrastructure, application, migration, process documentation, rollout, training and testing.
Managing the change request process.
Performing goal, risk, time, cost, quality, resource, communication, stakeholder and change management.
Completing infrastructure measures and development activities.
Finalizing rollout, migration, training and testing concepts.
Completing module and integration tests, converting around 500 million documents for migration.
Successfully migrating all documents into the new archiving system.
Maintaining and selectively optimizing business processes.
Project Manager
Ministry for Rural Affairs and Consumer Protection of Baden-Württemberg
Managing the migration of 140 distributed SQL-Base databases and a central database to a single Oracle database (OneDB).
Responsible for a €4 million budget and for 16 staff members.
Leading interdisciplinary teams from various departments.
Responsible for a high-level concept covering technical system changes, interfaces, modified business processes and access control.
Managing licensing, data protection and EU legal issues.
Responsible for detailed concepts, implementation and rollout planning under strict data protection and IT security requirements.
Managing external partners and the change request process.
Performing extensive test management for operations with over 12,000 users.
Performing goal, risk, time, cost, quality, resource, communication, stakeholder and change management.
Delivering the project within the set time, quality and budget targets.
Maintaining and optimizing business processes where appropriate.
Completing a two-stage database migration without impacting end users in production.
Ensuring compliance with all data protection regulations and IT security standards under EU law.
Project Manager
Corporation under Public Law
Leading the digital transformation of an organization, focusing on efficient digital data exchange with business partners and on external digitization of input and output management.
Responsible for a €3 million budget and for 12 staff members.
Leading interdisciplinary project teams.
Creating a high-level concept for income and outcome management and for data exchange with business partners.
Responsible for tender documents, conducting the tender and bid process as part of an EU-wide public tender.
Conducting cost-benefit analyses and make-or-buy decisions.
Responsible for detailed concepts and implementation planning under high data protection and IT security requirements.
Managing external partners and the change request process.
Performing goal, risk, time, cost, quality, resource, communication, stakeholder and change management.
Timely implementation of legal requirements from Social Code Book V (SGB V).
Nearly complete digitalization of business processes with external partners via a cloud solution.
Full outsourcing of incoming and outgoing mail processing.
Fully digital capture, OCR processing, classification and extraction of incoming mail with automated handoff to IT systems (dark processing).
High level of automation in response letters and digital delivery.
Project completed within required quality and budget, and nearly within the agreed timeframe.
Project Manager
Medical Technology
Designing, setting up and running a Project Management Office (PMO) for an international development program for blood analysis instruments and tests.
Analyzing the existing project management setup (project management review).
Developing a rough concept to improve project management.
Deriving specific actions and tools in an implementation plan.
Implementing or optimizing processes in risk management, project scope management, project organization, reporting, communication management, project planning and control, resource planning and control, and documentation.
Building the PMO as a central communication and service hub for all functions and partners involved.
Operating the PMO with several staff members and gradually rolling out PM processes.
Introducing a standardized project planning system with a complete overview of program status.
Optimizing risk management through quantitative risk assessment.
Improving communication and knowledge sharing among project stakeholders.
Increasing transparency in project documentation and preparing systematic regulatory documentation.
Consolidating project planning through multi-project management by areas and functions.
Setting up schedule and cost controlling.
Designing and implementing a program reporting system with regular status reports and management summaries.
Establishing rolling project scope management and a project change management process.
Project Lead
Pharmaceuticals
Leading projects to introduce, develop, and operate validated IT systems in the clinical development of pharmaceutical products.
Budget responsibility of 20 million CHF and personnel responsibility.
Leading international, interdisciplinary teams of system developers, system programmers and project staff (up to 18 people).
Designing and managing the selection processes for standard software systems.
Conducting and evaluating business process analyses and identifying optimization potential.
Carrying out requirements analyses; responsible for user and design specifications.
Responsibility for operational concepts including architecture and disaster recovery.
Approving test plans and coordinating test management.
Approving training plans and coordinating training management.
Creating and designing release management.
Responsible for system validation in a regulated environment.
Coordinating and managing system vendors, including contract and claim management.
Selecting and implementing the assigned systems on time.
Staying within budgeted costs within normal variances.
Successful testing and validation of systems in a strictly regulated environment, meeting all quality and safety requirements.
High user acceptance through a comprehensive training concept and early user involvement.
Project Manager
Medical Technology
Setting up and operating a Project Management Office (PMO) for an international development program (approx. 700 million CHF).
Structuring the program into about 60 manageable subprojects.
Designing and implementing a standardized project planning system across the entire program.
Consolidating project planning through multi-project management by areas and functions.
Designing and implementing overall program control with milestone plans and an early warning system.
Establishing project control for schedule and cost controlling using key performance indicator systems (earned value management, milestone trend analysis).
Designing and implementing a program reporting system with regular status reports and management summaries.
Implementing resource management across all program areas.
Customizing MS Project 2007 for program needs (views, analyses, reports, macros, VBA).
Transferring know-how and training internal client staff.
Successfully establishing the PMO within the agreed time and targets.
Maintaining a complete overview of program status at all times through a unified planning system.
Achieving required transparency of program status through proper structuring and consolidation.
Building an effective early warning system using KPIs.
Achieving optimal resource allocation at the program level through resource management.
Interim Manager, Freelance Consultant and Project and Program Manager
Self-employed
- Interim management, program leadership and project leadership in classical and agile environments.
- Coaching agile project organizations.
- Designing and implementing multi-project management and project portfolio management.
- Designing, setting up and operating project offices (PMO).
- Selecting and introducing enterprise project management software.
- Expert knowledge in project and program management, project planning and control in multi-project environments, project controlling and reporting, project risk management and resource management.
- Strong stakeholder orientation, organizational skills, leadership and intercultural competence.
Head of Software Consulting / Consultant / Project Manager / Trainer
Tiba Softwarecenter GmbH
- Leading the software consulting department with personnel and budget responsibility.
- Advising on the selection, implementation and user organization of enterprise project management systems.
- Managing client projects with personnel and budget responsibility.
- Training on project management methodology and project management software.
Project Management Consultant and Trainer / Head of Software Consulting / Project Manager
Tiba Managementberatung GmbH
- Consulting and training on project management methodology and software.
- Leading the software consulting department with personnel and budget responsibility.
- Managing client projects with personnel and budget responsibility.
Diploma Candidate and Employee in Organization and Information
Mercedes Benz AG
- Diploma thesis on selecting and implementing a project management software.
- Afterwards employed in the Organization and Information department.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, Healthcare, Automotive, Pharmaceutical, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Finance, Quality Assurance, and Procurement.
Skills
- Interim Management
- Program And Project Management In Traditional And Agile Environments
- Coaching Agile Project Organizations
- Designing And Implementing Multi-project And Project Portfolio Management
- Designing, Setting Up And Running Project Offices (Pmo)
- Selecting And Introducing Enterprise Project Management Software
- Project And Program Management
- Project Planning And Control In Multi-project Environments
- Project Controlling And Reporting
- Project Risk Management
- Resource Management
- Organizational Skills
- Strong Stakeholder Focus
- Leadership Skills
- Intercultural Competence
- Operating Systems: Windows 10/11; Microsoft Server 2019/2022; Mac Os X; Linux
- Applications: Microsoft Office; Sap S/4hana; Microsoft Dynamics; Jira; Confluence And Others
- Databases: Access; Ms Sql; Sql-base; Oracle
- Project Management Software: Expert Knowledge In Major Enterprise Project Management Systems And Various Smaller Solutions, Especially Developer Knowledge In Planisware And Microsoft Project Server Enterprise
- Hardware: Single-user Systems; Distributed Systems; Lan; Wan; Network Setup
- Industry Knowledge: Automotive; Banking; Construction; Chemicals; Retail; Electronics; Utilities; Large Plant Construction; Wholesale; Large Events; It; Consumer Goods; Food; Logistics; Aerospace; Mechanical Engineering; Medical Technology; Media; Public Sector (State, Federal); Pharmaceutical Industry; Crop Protection; Rail Systems; Security Technology; Insurance
Languages
Education
University of Bremen
Diploma in Economics · Economics · Bremen, Germany
Vocational training as an industrial clerk, specializing in construction procurement · Industrial Clerk
Certifications & licenses
Certified SAFe® 5 Agilist
Agile Coach
Kraus & Partner
Professional Scrum Master
Scrum.org
Certified Management Consultant (CMC)®
Project Management Professional (PMP)®
Project Management Institute, Inc.
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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