Claus E.-Senior IT Project Manager – Digitalization in Insurance & Telecommunications

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Experience
Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Initiation, planning, management and completion of several digitalization projects
Requirements management including proposal preparation, business concepts & process analyses
Stakeholder management (internal steering, external service providers, business units)
Resource & capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Project marketing & knowledge management
Quality assurance & risk management in line with PMO standards
Implementation of a cloud-based solution in customer service (insurance)
Harmonization & digitalization of approval and contract processes
Reduction of processing times by >20 % through optimized workflows
Establishment of standardized project controlling with BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Overall Project Lead – IT Transformation Telecommunications
Overall responsibility for project coordination across several streams and sub-projects
Cost-benefit analysis and evaluation of implementation strategies
Close coordination with top management and preparation of decisions at C-level
Management and prioritization of operational measures and resources
Cross-functional coordination between business, IT architecture, operations and external partners
Internal/external stakeholder management in an international project environment
Structured rollout of a company-wide transformation program
Successful alignment between technical implementation and business goals
Establishment of rigorous project controlling including KPI dashboard
Secured management decisions on architecture & process standards
Jira • Confluence • MS365 (Teams, Planner, SharePoint) • Power BI • ITIL • PRINCE2 (Governance Framework)
Overall Project Lead / Lead Engineer
Lear Corporation / Audi AG
Management of the complete seat development process from quotation phase to SOP
Preparation of technical concepts and design approvals (Catia V5, BOM, PLM)
Coordination of up to 25 project participants across specialist areas (electrics, structure, airbag, testing etc.)
Leadership of the technical meeting with Audi (ZSB), active management of all OEM interfaces
Claim and cost management including escalation and contract management
Validation, test support, homologation & production preparation
Documentation, FMEA, quality management & production release
Successful production readiness – on time & within budget
OEM approvals in all technical meetings without escalation
Development and approval of 200+ components (assemblies, foams, covers)
BOM and PLM maintenance with full traceability
Catia V5 • BOM / PLM systems • FMEA • SAP MM • MS Project • Jira • OEM systems (Audi KVS)
Lead Engineer / Project Manager Front Office Munich
Yanfeng Seating / BMW AG
Responsibility for the technical development of the seat system in the direct OEM environment
Management of all specialist areas (plastics, electrics, structure, foam, airbag, covers, testing)
Coordination with BMW and communication between the Front Office (Munich) and Back Office (China)
Support for decision-making processes at top management level
Stakeholder management on the supplier and OEM sides
Moderation of technical team meetings & prototype management
Preparation and maintenance of bills of materials (BOM) including change tracking
On-time implementation through prototype approval
Successful management of intercultural interfaces (DE–CN)
Establishment of a reliable reporting model for project status tracking
Integration of technical requirements from several BMW development locations
Catia V5 • BOM management • MS Project • PLM systems (Teamcenter) • Jira • BMW Engineering Systems (Prisma, Panama)
Technical Project Manager / Lead Engineer Interior
IAC Group / Mercedes-Benz AG
Overall technical responsibility for the development of pillar trims and interior panels for the Mercedes BR206
Concept development, 3D design and layout in close coordination with SE teams
Coordination of specialist departments including plastics engineering, fastening concepts, acoustics, airbag requirements
Supplier management and active communication with the OEM (Mercedes-Benz)
Cost, schedule and claim management across all development phases
Quality assurance, production releases, prototype & tooling orders
Execution and evaluation of FMEA, preparation of bills of materials (BOM)
On-time completion of the industrialization phase with OEM approval
Successful integration of the components into Mercedes' SE team concept
Minimization of rework loops through structured change processes
BOM & PLM system integration with complete documentation
Catia V5 • FMEA • SAP PLM • MS Project • Mercedes-Benz Engineering Tools (Smaragd etc.)
Agile Project Manager / Requirements Engineer / Team Coordinator
Ferchau Austria
Managing an agile development team as part of a technical IT project
Functional and technical analysis of existing systems and processes
Deriving, specifying and managing functional requirements
Backlog prioritization and maintenance, sprint planning and review moderation
Regular stakeholder management with internal and external partners
Monitoring progress across all streams, including risk assessment
Establishing agile processes in a previously traditionally structured environment
Successfully synchronizing multiple development teams with the business departments
Delivering the first releases on time, including automated tests
Clear requirements structure as a basis for technical development
Jira • Confluence • Scrum/Kanban • UML • BPMN • MS365 (Teams, Planner, Excel)
Lead Engineer / Technical Project Manager for Interior Components
Lear Corporation / BMW AG
Overall technical responsibility for the development and industrialization of the back panel and various trims in the interior area for BMW G01
Concept development, package space validation and design development in Catia V5
Managing validation, testing, homologation and series release
Leading the interface with BMW Engineering and participating in SE teams
Coordinating with suppliers, production and internal departments
Managing prototype construction, change management and quality control
Successful series launch without escalation – including approval of all components on the first attempt
Effective integration of package space, assembly and acoustic requirements
Early validation through structured FMEA and close stakeholder management
Creation of bills of materials and complete integration into OEM PLM systems
Catia V5 • BOM & PLM systems • BMW Prisma • SE team process • FMEA • MS Project
Interim Manager & Transformation Consultant
Taking on various interim assignments (Operational Management, Department Management, Project Management)
Analyzing and evaluating business processes, value chains and structures
Identifying and eliminating process inefficiencies and operational weaknesses
Introducing KPI systems for targeted management (Finance, Sales, Production)
Developing customer-specific digital strategies and innovation approaches
Introducing transaction-oriented management models and data-based decision-making foundations
Training managers in change and implementation processes
Successful digital transformation in several companies, including the introduction of DMS, ERP & CRM
Productivity increase of up to 25% through lean process restructuring
Establishing new management reporting with a monthly decision-making process
Significant reduction of operational risks through structured process standards
MS365 • Power BI • ERP systems (e.g. SAP Business One, BMD) • BPMN process modeling • SWOT analysis • Change management approaches
Overall Project Manager Seat System / Lead Engineer Seating
Lear Corporation / BMW AG
Overall responsibility for the concept, development, testing and industrialization of the sports seat
Managing all technical departments (Plastics, Structure, Airbag, Foam, Trim, Testing, Electrical)
OEM communication at module round and SE team level, including regular coordination with BMW
Conducting package studies, H-point analyses and whiplash assessments
Project management for prototype construction, release management, creation and maintenance of the BOM & PLM
Leading the SE team, series support, change management and FMEA moderation
Successful series release of the complete seat system for several derivatives, including the Competition model
Development and industrialization of a modular LVK seat frame (F82)
Complete traceability through continuous BOM, PLM and FMEA system maintenance
On-time delivery despite complex OEM requirements, design changes and crash validations
Excellent OEM evaluations for project management and maturity management
Catia V5 • PLM systems • BMW Prisma • FMEA • BOM management • H-Point analysis tools • MS Project • OEM Engineering Guidelines (BMW)
Project Manager Interior Components / OEM Interface
IAC Group
Technical project management for several parallel component developments in the interior and body areas
Concept development, 3D design and release processes (Catia V5)
Managing the specialist departments: Plastics, Toolmaking, Validation, Prototype Construction
Coordinating with OEM project teams (Daimler, BMW, Porsche) and suppliers
Planning, documentation, change management and schedule tracking
Conducting quality management activities, including FMEA
Successful series release for all components at 3 premium OEMs
On-time project completion despite complex OEM-specific requirements
Establishing and maintaining comprehensive project and production documentation
Early escalation prevention through intensive supplier and OEM communication
Catia V5 • FMEA • MS Project • Bill of materials creation • Daimler & BMW OEM systems • PLM (e.g. Smaragd, Prisma)
Project Manager Electronics Component / Development to Series Production
Kathrein Werke KG / Mercedes-Benz AG
Project management for the development of a passive antenna unit for integration into the taxi radio system of the Mercedes E-Class (W212)
Preparation of quotations, technical clarification and concept development with the OEM
Management of the mechanical and electrical design teams, including development to series production readiness
Responsibility for project planning, documentation, bills of materials and technical approvals
Direct management of a six-member project team and coordination with suppliers
Coordination between internal development, the OEM and external partners
Series approval by Mercedes following successful functional and EMC verification
Implementation of all requirements arising from vehicle architecture, design and frequency specifications
Development of an independent assembly process for OEM final integration
Adherence to the project schedule despite short development cycles
RF engineering • EMC test methods • CAD systems • MS Project • Mercedes PEP process
IT Project Manager / Consultant / Systems Integrator
MacTech Systems
Management and implementation of numerous IT projects in the SME sector (2–200 employees)
Introduction and customization of ERP and DMS systems, e.g. SAP Business One, Lexware, BMD
Consulting and implementation of IT security concepts, including firewall, backup and access protection solutions
Planning, setup and modernization of IT infrastructures (servers, storage, virtualization, networks)
Support for digitalization initiatives: DMS implementation, process automation, interface development
Delivery of training, coaching and knowledge transfer for IT managers and specialist users
Introduction of agile methods for process management (Scrum, Kanban) in development and admin teams
Implementation of more than 50 successful IT projects for medium-sized companies
Standardization of system landscapes with up to 30% lower support costs
Setup of backup, recovery and security systems in accordance with GDPR requirements
Introduction of customized reporting solutions (e.g. Crystal Reports, Power BI) for real-time analysis of company data
Development and implementation of numerous customized interfaces (e.g. invoicing <–> financial accounting)
High customer satisfaction and repeat assignments over many years
Infrastructure & systems: Windows Server, Active Directory, VMware, Hyper-V, Exchange, Fortinet
ERP & DMS: SAP Business One, BMD NTCS, Lexware, DocuWare, Easy Archiv
Security: Firewall systems, Bitdefender, Mail Security, network scanners, GDPR compliance
Data & BI: SQL Server, Power BI, Crystal Reports, ODBC, Access
Project methods & tools: PRINCE2, Scrum, Jira, Confluence, MS Project, MS Teams
Scripting / interfaces: VBA, Batch, XML, CSV sync tools, API integrations
Office & communication: Microsoft 365 (Outlook, Excel, SharePoint), TeamViewer, VNC
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Automotive, Information Technology, Insurance, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Quality Assurance, Business Intelligence, and Operations.
Summary
Experienced project and interim manager with over 20 years of experience leading complex projects in automotive, IT, digitalization and management consulting. Thanks to a rare combination of technical depth, business background and leadership experience in both corporate and mid-sized organizations, I can manage projects holistically – from requirements management and technical implementation to production handover or IT rollout.
My particular expertise lies at the interface of technology ↔ organization ↔ business: Whether seat systems for BMW and Audi, IT transformations in the insurance sector, consulting projects for process optimization or ERP/DMS implementations in mid-sized companies – always with a focus on results, a structured approach and clear communication at eye level.
Skills
Technical & Operational Project Management (Classic + Agile)
It Transformation, Process Automation, Digitalization
Oem/Tier-1 Project Management: Automotive Series Development, Plm, Bom, Fmea
Change & Interim Management, Restructuring, Organizational Development
Leadership Of Interdisciplinary Teams (Up To 30 People), Multi-Project Management
Cost, Risk, Claim And Stakeholder Management At C-Level
International Projects (De / At / Cn / Es / Uk)
Prince2 Practitioner
Itil
Sap S/4hana
Salesforce (Crm Integration)
Catia V5
Jira
Confluence
Ms365 (Teams, Project, Sharepoint)
Plm Systems (Bmw Prisma, Daimler Smaragd, Audi Kvs)
Power Bi
Fmea
Bpmn
Vmware
Windows Server
Active Directory
Backup/Security Architectures
Languages
Education
Fachhochschule Kufstein
Master of Arts in Business · Corporate Restructuring & Turnaround · Kufstein, Austria
Fachhochschule Kufstein
Bachelor of Arts in Business · International Business & Management · Kufstein, Austria
HTL Innsbruck
Wirtschaftsingenieur · Focus on Information Technology & Mechanical Engineering · Innsbruck, Austria
Certifications & licenses
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Claus is based in Kufstein, Austria and prefers 100% remote projects.
Claus speaks the following languages: German (Native), English (Advanced).
Claus has at least 24 years of experience. During this time, Claus has worked in at least 12 different roles and for 8 different companies. The average length of individual experience is 2 years. Note that Claus may not have shared all experience and actually has more experience.
Based on recent experience, Claus would be well-suited for roles such as: Senior IT Project Manager – Digitalization in Insurance & Telecommunications, Overall Project Lead – IT Transformation Telecommunications, Overall Project Lead / Lead Engineer.
Claus's most recent position is Senior IT Project Manager – Digitalization in Insurance & Telecommunications.
In recent years, Claus has worked for Lear Corporation / Audi AG and Yanfeng Seating / BMW AG.
Claus is most experienced in industries like Professional Services, Automotive, and Information Technology. Claus also has some experience in Insurance and Telecommunication.
Claus is most experienced in business areas like Project Management, Information Technology, and Product Development. Claus also has some experience in Business Intelligence, Quality Assurance, and Operations.
Claus has recently worked in industries like Professional Services, Insurance, and Telecommunication.
Claus has recently worked in business areas like Project Management, Operations, and Strategy.
Claus holds a Master in Corporate Restructuring & Turnaround from Fachhochschule Kufstein and a Bachelor in International Business & Management from Fachhochschule Kufstein.
Claus has 2 certificates. These include: ITIL and PRINCE2 Practitioner.
Claus is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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