Claus Eggersberger
Senior IT Project Manager – Digitalization Insurance & Telecommunications
Experience
Senior IT Project Manager – Digitalization Insurance & Telecommunications
Initiation, planning, management and closure of multiple digitalization projects
Requirements management including proposal development, specifications & process analysis
Stakeholder management (internal steering committee, external vendors, business units)
Resource & capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Project marketing & knowledge management
Quality assurance & risk management following PMO standards
Implemented a cloud-based solution in customer service (insurance)
Harmonized & digitalized approval and contract processes
Reduced processing times by over 20% through optimized workflows
Established standardized project controlling with a BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Overall Project Lead – IT Transformation Telecommunications
Full responsibility for project coordination across multiple streams and subprojects
Cost-benefit analysis and evaluation of implementation strategies
Close alignment with top management and decision support at C-level
Managing and prioritizing operational actions and resources
Cross-functional coordination between business, IT architecture, operations and external partners
Internal/external stakeholder management in an international project environment
Structured rollout of a company-wide transformation program
Successfully aligned technical implementation with business goals
Established rigorous project controlling including KPI dashboard
Guided management decisions on architecture & process standards
Jira • Confluence • MS365 (Teams, Planner, SharePoint) • Power BI • ITIL • PRINCE2 (Governance Framework)
Overall Project Manager / Lead Engineer
Lear Corporation / Audi AG
Managed entire seat development from quotation phase to SOP
Created technical concepts and design approvals (Catia V5, BOM, PLM)
Coordinated up to 25 project stakeholders across functions (electrical, structure, airbag, testing, etc.)
Led technical review meetings with Audi (ZSB), actively managed all OEM interfaces
Claim and cost management including escalation and contract control
Validation, test support, homologation & series preparation
Documentation, FMEA, quality management & series release
Achieved production readiness on time & within budget
Secured OEM approvals in all technical review meetings without escalation
Developed and released over 200 components (assemblies, foams, covers)
Maintained BOM & PLM with full traceability
Catia V5 • BOM / PLM systems • FMEA • SAP MM • MS Project • Jira • OEM systems (Audi KVS)
Lead Engineer / Project Manager Front Office Munich
Yanfeng Seating / BMW AG
Responsible for technical development of the seat system in direct OEM environment
Managed all functional areas (plastic, electrical, structure, foam, airbag, trim, testing)
Coordinated with BMW and managed communication between front office (Munich) and back office (China)
Supported decision-making at top management level
Stakeholder management with suppliers and OEM
Facilitated technical team meetings & prototype control
Created and maintained bills of materials (BOM) including change tracking
Delivered prototypes on schedule
Successfully managed intercultural interfaces (DE–CN)
Built a reliable reporting model for project status tracking
Integrated technical requirements from multiple BMW development locations
Catia V5 • BOM management • MS Project • PLM systems (Teamcenter) • Jira • BMW Engineering Systems (Prisma, Panama)
Technical Project Manager / Lead Engineer Interior
IAC Group / Mercedes-Benz AG
Technical overall responsibility for developing pillar trims and interior panels for the Mercedes BR206
Concept development, 3D design and engineering in close coordination with SE teams
Coordinated functional departments including plastics, fastening concepts, acoustics, airbag requirements
Managed suppliers and maintained active communication with OEM (Mercedes-Benz)
Cost, schedule and claim management across all development phases
Quality assurance, series approvals, prototype & tool ordering
Conducted and reviewed FMEA, created bills of materials (BOM)
Completed the industrialization phase on schedule with OEM approval
Successfully integrated parts into Mercedes’ SE team concept
Minimized rework loops through structured change processes
Integrated BOM & PLM systems with full documentation
Catia V5 • FMEA • SAP PLM • MS Project • Mercedes-Benz engineering tools (Smaragd etc.)
Agile Project Leadership / Requirements Engineer / Team Coordination
Ferchau Austria
Steering an agile development team as part of a technical IT project
Functional and technical analysis of existing systems and processes
Deriving, specifying and managing functional requirements
Prioritizing and maintaining the backlog, sprint planning and moderating reviews
Regular stakeholder management with internal and external partners
Monitoring progress across all streams including risk assessment
Implementing agile processes in a previously traditionally structured environment
Successfully synchronizing multiple development teams with business units
On-time delivery of initial releases including automated tests
Clear requirement structure as a basis for technical further development
Jira • Confluence • Scrum/Kanban • UML • BPMN • MS365 (Teams, Planner, Excel)
Lead Engineer / Technical Project Manager Interior Components
Lear Corporation / BMW AG
Full technical responsibility for development and industrialization of back panel and various trims in the interior area for BMW G01
Concept development, packaging validation and detailed design in Catia V5
Managing validation, test execution, homologation and series approval
Leading the interface with BMW Engineering, participating in SE teams
Coordinating with suppliers, production and internal departments
Overseeing prototype construction, change management and quality control
Successful series launch without escalation – including approval of all parts on the first try
Effective integration of packaging, assembly and acoustic requirements
Early validation through structured FMEA and close stakeholder management
Creating parts lists and full integration into OEM PLM systems
Catia V5 • BOM & PLM systems • BMW Prisma • SE team process • FMEA • MS Project
Interim Manager & Transformation Consultant
Taking on various interim mandates (operational management, department leadership, project management)
Analyzing and evaluating business processes, value chains and structures
Identifying and eliminating process inefficiencies and operational weaknesses
Implementing KPI systems for targeted control (finance, sales, production)
Developing customer-specific digital strategies and innovation approaches
Introducing transaction-oriented leadership models & data-driven decision-making foundations
Training managers in change and implementation processes
Successful digital transformation in multiple companies incl. implementation of DMS, ERP & CRM
Productivity increase of up to 25% through lean process reorganization
Establishing new management reporting with monthly decision logic
Significant reduction of operational risks through structured process standards
MS365 • Power BI • ERP systems (e.g., SAP Business One, BMD) • BPMN process modeling • SWOT analysis • Change management approaches
Overall Project Manager Seat System / Lead Engineer Seating
Lear Corporation / BMW AG
Full responsibility for the concept, development, testing and industrialization of the sports seat
Managing all technical departments (plastics, structure, airbag, foam, upholstery, testing, electrics)
OEM communication at module review & SE team level including regular coordination with BMW
Conducting packaging studies, H-point analyses and whiplash evaluations
Leading prototype construction, release management, creation and maintenance of the BOM & PLM
Leading SE team, series support, change management and FMEA moderation
Successful series approval of the complete seat system for multiple variants including the Competition model
Development and industrialization of a modular LVK seat frame (F82)
Full traceability through continuous BOM, PLM and FMEA system maintenance
On-time delivery despite complex OEM requirements, design changes and crash validations
Excellent OEM ratings for project management and maturity control
Catia V5 • PLM systems • BMW Prisma • FMEA • BOM management • H-point analysis tools • MS Project • OEM engineering guidelines (BMW)
Project Manager Interior Components / OEM Interface
IAC Group
Technical project management for several parallel component developments in the interior and body area
Concept development, 3D design and approval processes (Catia V5)
Managing departments: plastics, toolmaking, validation, prototype construction
Coordination with OEM project teams (Daimler, BMW, Porsche) as well as suppliers
Planning, documentation, change management and deadline tracking
Performing quality management measures including FMEA
Successful series approval for all parts at 3 premium OEMs
On-time project completion despite complex OEM-specific requirements
Establishing and maintaining comprehensive project and production documentation
Early escalation avoidance through intensive supplier and OEM communication
Catia V5 • FMEA • MS Project • Parts list creation • Daimler & BMW OEM systems • PLM (e.g., Smaragd, Prisma)
Project Manager Electronic Component / Development to Series
Kathrein Werke KG / Mercedes-Benz AG
Project management for the development of a passive antenna unit for integration into the Mercedes E-Class (W212) taxi radio system
Creating proposals, technical clarifications and concept development with the OEM
Managing mechanical and electrical design teams, including development to production readiness
Responsible for project planning, documentation, bills of materials and technical approvals
Direct leadership of a six-member project team and coordination with suppliers
Coordinating between internal development, OEM and external partners
Series release by Mercedes after successful functional and EMC verification
Implementing all requirements related to vehicle architecture, design and frequency specifications
Setting up an independent assembly process for OEM final integration
Meeting the project schedule despite short development cycles
RF technology • EMC testing methods • CAD systems • MS Project • Mercedes PEP process
IT Project Manager / Consultant / System Integrator
MacTech Systems
Leading and implementing numerous IT projects in SME environments (2–200 employees)
Implementing and adapting ERP and DMS systems, e.g. SAP Business One, Lexware, BMD
Consulting and implementing IT security concepts, including firewall, backup and access protection solutions
Planning, building and modernizing IT infrastructures (servers, storage, virtualization, networks)
Supporting digitalization projects: DMS implementation, process automation, interface development
Conducting training, coaching and knowledge transfer for IT managers and end users
Introducing agile methods for process control (Scrum, Kanban) in development and admin teams
Executing over 50 successful IT projects for medium-sized companies
Standardizing system landscapes with up to 30% lower support costs
Setting up backup, recovery and security systems according to GDPR requirements
Implementing custom reporting solutions (e.g. Crystal Reports, Power BI) for real-time business data analysis
Developing and implementing numerous custom interfaces (e.g. invoicing <-> accounting)
High customer satisfaction and repeat contracts over many years
Infrastructure & Systems: Windows Server, Active Directory, VMware, Hyper-V, Exchange, Fortinet
ERP & DMS: SAP Business One, BMD NTCS, Lexware, DocuWare, Easy Archiv
Security: firewalls, Bitdefender, mail security, network scanners, GDPR compliance
Data & BI: SQL Server, Power BI, Crystal Reports, ODBC, Access
Project methodologies & tools: PRINCE2, Scrum, Jira, Confluence, MS Project, MS Teams
Scripting / Interfaces: VBA, batch, XML, CSV sync tools, API integrations
Office & Communication: Microsoft 365 (Outlook, Excel, SharePoint), TeamViewer, VNC
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Automotive, Information Technology, Insurance, and Telecommunication.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Quality Assurance, Business Intelligence, and Operations.
Summary
Long-time project manager and interim manager with over 20 years of experience leading complex projects in automotive, IT, digitalization, and consulting. With a rare mix of deep technical know-how, business background, and leadership in both large corporations and mid-sized companies, I can manage projects end to end – from requirements management through technical implementation to production handover or IT rollout.
I have special expertise at the intersection of technology ↔ organization ↔ business: whether seat systems for BMW and Audi, IT transformations in insurance, process optimization consulting projects or ERP/DMS rollouts for mid-sized companies – always with a focus on results, structured approach and open communication.
Skills
Technical & Operational Project Management (Waterfall + Agile)
It Transformation, Process Automation, Digitalization
Oem/tier-1 Project Control: Automotive Series Development, Plm, Bom, Fmea
Change & Interim Management, Restructuring, Organizational Development
Leading Cross-functional Teams (Up To 30 People), Multi-project Control
Cost, Risk, Claim And Stakeholder Management At C-level
International Projects (De / At / Cn / Es / Uk)
Prince2 Practitioner
Itil
Sap S/4hana
Salesforce (Crm Integration)
Catia V5
Jira
Confluence
Ms365 (Teams, Project, Sharepoint)
Plm Systems (Bmw Prisma, Daimler Smaragd, Audi Kvs)
Power Bi
Fmea
Bpmn
Vmware
Windows Server
Active Directory
Backup/security Architectures
Languages
Education
University of Applied Sciences Kufstein
Master of Arts in Business · Corporate Restructuring & Turnaround · Kufstein, Austria
University of Applied Sciences Kufstein
Bachelor of Arts in Business · International Business & Management · Kufstein, Austria
HTL Innsbruck
Industrial Engineering · Focus on Computer Science & Mechanical Engineering · Innsbruck, Austria
Certifications & licenses
ITIL
PRINCE2 Practitioner
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Do you have questions? Here you can find further information.
Where is Claus based?
What languages does Claus speak?
How many years of experience does Claus have?
What roles would Claus be best suited for?
What is Claus's latest experience?
What companies has Claus worked for in recent years?
Which industries is Claus most experienced in?
Which business areas is Claus most experienced in?
Which industries has Claus worked in recently?
Which business areas has Claus worked in recently?
What is Claus's education?
Does Claus have any certificates?
What is the availability of Claus?
What is the rate of Claus?
How to hire Claus?
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Senior IT Project Manager – Digitalization Insurance & Telecommunications
Nearby freelancers
Professionals working in or nearby Kufstein, Austria