Claus Eggersberger-Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Check rate
Experience
Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Initiation, planning, management, and closing of multiple digitalization projects
Requirements management including proposal creation, technical concepts & process analyses
Stakeholder management (internal steering, external service providers, business units)
Resource & capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Project marketing & knowledge management
Quality assurance & risk management according to PMO standards
Implementation of a cloud-based solution in customer service (insurance)
Harmonization & digitalization of approval and contract processes
Reduced processing times by >20% through optimized workflows
Establishment of standardized project controlling with BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Overall Project Lead – IT Transformation in Telecommunications
Full responsibility for project coordination across multiple streams and subprojects
Cost-benefit analysis and evaluation of implementation strategies
Close alignment with top management and preparation of decision-making at C-level
Management and prioritization of operational measures and resources
Cross-functional coordination between business, IT architecture, operations, and external partners
Stakeholder management internally/externally in an international project environment
Structured rollout of a company-wide transformation program
Successful alignment between technical implementation and business objectives
Establishment of rigorous project controlling including KPI dashboard
Drove management decisions on architecture & process standards
Jira • Confluence • MS365 (Teams, Planner, SharePoint) • Power BI • ITIL • PRINCE2 (Governance Framework)
Overall Project Manager / Lead Engineer
Lear Corporation / Audi AG
Management of the entire seat development from the offer phase to SOP
Creation of technical concepts and design approvals (Catia V5, BOM, PLM)
Coordination of up to 25 project participants in technical departments (electrical, structure, airbag, testing, etc.)
Leading technical meetings with Audi (ZSB), actively managing all OEM interfaces
Claim and cost management including escalation and contract management
Validation, test support, homologation & series preparation
Documentation, FMEA, quality management & series release
Successful serial maturity – on time & within budget
OEM approvals in all technical meetings without escalation
Development and release of 200+ components (assemblies, foams, covers)
BOM and PLM maintenance with full traceability
Catia V5 • BOM/PLM systems • FMEA • SAP MM • MS Project • Jira • OEM systems (Audi KVS)
Lead Engineer / Project Manager Front Office Munich
Yanfeng Seating / BMW AG
Responsible for the technical development of the seat system in a direct OEM environment
Management of all technical departments (plastic, electrical, structure, foam, airbag, upholstery, testing)
Coordination with BMW and communication between Front Office (Munich) and Back Office (China)
Support of decision-making processes at top management level
Stakeholder management on supplier and OEM side
Moderation of technical team meetings & prototype management
Creation and maintenance of BOMs including change tracking
On-time delivery up to prototype release
Successful management of intercultural interfaces (DE–CN)
Development of a reliable reporting model for project status tracking
Integration of technical requirements from multiple BMW development sites
Catia V5 • BOM management • MS Project • PLM systems (Teamcenter) • Jira • BMW Engineering Systems (Prisma, Panama)
Technical Project Manager / Lead Engineer Interior
IAC Group / Mercedes-Benz AG
Full technical responsibility for the development of pillar trims and interior panels for the Mercedes BR206
Concept development, 3D design, and analysis in close coordination with SE teams
Coordination of technical departments including plastics engineering, fastening concepts, acoustics, airbag requirements
Supplier management as well as active communication with the OEM (Mercedes-Benz)
Cost, schedule, and claim management across all development phases
Quality assurance, series approvals, prototype & tool ordering
Conducting and evaluating FMEAs, creation of BOMs
Timely completion of the industrialization phase with OEM approval
Successful integration of parts into Mercedes' SE team concept
Minimization of rework loops through structured change processes
BOM & PLM system integration with complete documentation
Catia V5 • FMEA • SAP PLM • MS Project • Mercedes-Benz Engineering Tools (Smaragd, etc.)
Agile Project Lead / Requirements Engineer / Team Coordination
Ferchau Austria
Steering an agile development team as part of a technical IT project
Functional and technical analysis of existing systems and processes
Derivation, specification and management of functional requirements
Prioritization and maintenance of the backlog, sprint planning and moderation of reviews
Regular stakeholder management with internal and external partners
Progress monitoring across all streams including risk assessment
Established agile processes in a previously waterfall-structured environment
Successfully synchronized multiple development teams with business departments
On-time delivery of the first releases including automated tests
Clear requirements structure as a foundation for technical further development
Jira • Confluence • Scrum/Kanban • UML • BPMN • MS365 (Teams, Planner, Excel)
Lead Engineer / Technical Project Lead for Interior Components
Lear Corporation / BMW AG
Full technical responsibility for the development and industrialization of the back panel and various trims in the interior area for BMW G01
Concept development, packaging feasibility and detailed design in CATIA V5
Management of validation, testing, homologation and series release
Leading the interface to BMW Engineering, participation in SE teams
Coordination with suppliers, production and internal departments
Support of prototype build, change management and quality control
Successful series launch without escalation – including first-time approval of all components
Effective integration of packaging, assembly and acoustic requirements
Early assurance through structured FMEA and close stakeholder management
BOM creation and full integration into OEM PLM systems
CATIA V5 • BOM & PLM systems • BMW Prisma • SE team process • FMEA • MS Project
Interim Manager & Transformation Consultant
Took on various interim assignments (operational management, department leadership, project management)
Analysis and evaluation of business processes, value chains and structures
Identification and elimination of process inefficiencies and operational weaknesses
Implementation of KPI systems for targeted management (finance, sales, production)
Development of customer-specific digital strategies and innovation approaches
Introduction of transaction-oriented leadership models & data-driven decision making
Training of managers in change and implementation processes
Successful digital transformation in multiple companies including implementation of DMS, ERP & CRM
Productivity increase of up to 25% through lean process reorganization
Development of new management reporting with monthly decision logic
Significant reduction of operational risks through structured process standards
MS365 • Power BI • ERP systems (e.g. SAP Business One, BMD) • BPMN process modeling • SWOT analysis • Change management approaches
Overall Project Manager Seating System / Lead Engineer Seating
Lear Corporation / BMW AG
Full responsibility for concept, development, testing and industrialization of the sport seat
Management of all technical departments (plastic, structure, airbag, foam, cover, testing, electrical)
OEM communication at module review & SE team level including regular coordination with BMW
Conducting package studies, H-point analysis and whiplash assessments
Project management of prototype build, release management, creation and maintenance of BOM & PLM
Leading the SE team, series support, change management and FMEA moderation
Successful series release of the complete seating system for multiple derivatives including competition model
Development and industrialization of a modular LVK seat frame (F82)
Complete traceability through consistent BOM, PLM and FMEA system maintenance
On-time delivery despite complex OEM requirements, design changes and crash validations
Excellent OEM feedback on project leadership and maturity level management
CATIA V5 • PLM systems • BMW Prisma • FMEA • BOM management • H-point analysis tools • MS Project • OEM engineering guidelines (BMW)
Project Manager Interior Components / OEM Interface
IAC Group
Technical project management for multiple parallel component developments in the interior and body areas
Concept development, 3D design and release processes (CATIA V5)
Management of departments: plastics, tooling, validation, prototype build
Coordination with OEM project teams (Daimler, BMW, Porsche) and suppliers
Planning, documentation, change management and schedule tracking
Implementation of quality management measures including FMEA
Successful series release of all components at 3 premium OEMs
On-time project completions despite complex OEM-specific requirements
Establishment and maintenance of comprehensive project and production documentation
Early escalation prevention through intensive supplier and OEM communication
CATIA V5 • FMEA • MS Project • BOM creation • Daimler & BMW OEM systems • PLM (e.g. Smaragd, Prisma)
Project Manager Electronics Component / Development to Series Production
Kathrein Werke KG / Mercedes-Benz AG
Project management for the development of a passive antenna unit for integration into the taxi radio system of the Mercedes E-Class (W212)
Preparation of quotes, technical clarification and concept development with the OEM
Coordination of mechanical and electrical design teams, including development to production readiness
Responsible for project planning, documentation, bill of materials and technical approvals
Direct leadership of a six-person project team and coordination with suppliers
Coordination between internal development, OEM and external partners
Series approval by Mercedes after successful functional and EMC verification
Implementation of all requirements from vehicle architecture, design and frequency specifications
Establishment of an independent assembly process for OEM final integration
Adherence to the project schedule despite short development cycles
RF technology • EMC test methods • CAD systems • MS Project • Mercedes PEP process
IT Project Manager / Consultant / System Integrator
MacTech Systems
Management and implementation of numerous IT projects in SMEs (2–200 employees)
Introduction and customization of ERP and DMS systems, e.g. SAP Business One, Lexware, BMD
Consulting and implementation of IT security concepts, including firewall, backup and access protection solutions
Planning, setup and modernization of IT infrastructures (servers, storage, virtualization, networks)
Support for digitalization projects: DMS implementation, process automation, interface development
Conducting training sessions, coaching and knowledge transfer for IT managers and end users
Introduction of agile methods for process control (Scrum, Kanban) in development and admin teams
Execution of over 50 successful IT projects in medium-sized companies
Standardization of system landscapes resulting in up to 30% lower support costs
Establishment of backup, recovery and security systems according to GDPR requirements
Implementation of custom reporting solutions (e.g. Crystal Reports, Power BI) for real-time analysis of company data
Development and implementation of numerous custom interfaces (e.g. invoicing <–> accounting)
High customer satisfaction and repeat contracts over many years
Infrastructure & Systems: Windows Server, Active Directory, VMware, Hyper-V, Exchange, Fortinet
ERP & DMS: SAP Business One, BMD NTCS, Lexware, DocuWare, Easy Archiv
Security: Firewall systems, Bitdefender, Mail Security, network scanners, GDPR compliance
Data & BI: SQL Server, Power BI, Crystal Reports, ODBC, Access
Project methodologies & tools: PRINCE2, Scrum, Jira, Confluence, MS Project, MS Teams
Scripting / interfaces: VBA, Batch, XML, CSV sync tools, API integrations
Office & Communication: Microsoft 365 (Outlook, Excel, SharePoint), TeamViewer, VNC
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Automotive, Information Technology, Insurance, and Telecommunication.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Quality Assurance, Business Intelligence, and Operations.
Summary
Long-time project manager and interim manager with over 20 years of experience leading complex projects in automotive, IT, digitalization, and management consulting. With a rare combination of technical depth, business know-how, and leadership experience in both corporate and mid-sized environments, I can steer projects end-to-end – from requirements management through technical implementation to series integration or IT rollouts.
My special expertise lies at the interface of technology ↔ organization ↔ business: whether it’s seat systems for BMW and Audi, IT transformations in the insurance sector, consulting projects for process optimization, or ERP/DMS implementations in mid-sized businesses – always with a results focus, a structured approach, and communication at eye level.
Skills
Technical & Operational Project Management (Traditional + Agile)
It Transformation, Process Automation, Digitalization
Oem/Tier-1 Project Management: Automotive Series Development, Plm, Bom, Fmea
Change & Interim Management, Restructuring, Organizational Development
Leading Interdisciplinary Teams (Up To 30 People), Multi-Project Management
Cost, Risk, Claim, And Stakeholder Management At C-Level
International Projects (De / At / Cn / Es / Uk)
Prince2 Practitioner
Itil
Sap S/4hana
Salesforce (Crm Integration)
Catia V5
Jira
Confluence
Ms365 (Teams, Project, Sharepoint)
Plm Systems (Bmw Prisma, Daimler Smaragd, Audi Kvs)
Power Bi
Fmea
Bpmn
Vmware
Windows Server
Active Directory
Backup & Security Architectures
Languages
Education
Kufstein University of Applied Sciences
Master of Arts in Business · Corporate Restructuring & Turnaround · Kufstein, Austria
Kufstein University of Applied Sciences
Bachelor of Arts in Business · International Business & Management · Kufstein, Austria
HTL Innsbruck
Industrial Engineer · Focus in Computer Science & Mechanical Engineering · Innsbruck, Austria
Certifications & licenses
ITIL
PRINCE2 Practitioner
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Christoph Hansen
Ole Himmel
Achim Klein
Thomas Meyer
Ralf Barthel
Thomas Pacal
Rafael De Mestre Gebauer
Fred Schröder
Matthias Ottowski
Jürgen Kasch
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Christoph Hansen
Ole Himmel
Anja Fritsch
Myriam Boettcher
Jürgen Kasch
Achim Klein
Andreas Zimmermann
Matthias Ottowski
Thomas Pacal
Ralf Barthel
Nearby freelancers
Professionals working in or nearby Kufstein, Austria
Alexander Hartinger
Stavros Vougioukas
Mario Tuta
Christian Mißlinger
Michael Astl
Federico Spinetta Prado
René Zingerle
Anja Fritsch
Lucas Garzarolli
Georg Oberdammer
Most recent projects
FRATCH works with many companies and recruitment agencies. Here you will find our recently posted projects and opportunities.
