Anja Fritsch - IT Support DocuWare

Q: Where is Anja based?

Anja is based in Stans, Austria and can operate in on-site , hybrid , and remote work models.

Q: What languages does Anja speak?

Anja speaks the following languages: German (Native), English (Advanced), French (Advanced) .

Q: How many years of experience does Anja have?

Anja has at least 15 years of experience. During this time, Anja has worked in at least 14 different roles and for 14 different companies . The average length of individual experience is 1 year and 1 month . Note that Anja may not have shared all experience and actually has more experience.

Q: What is Anja's latest experience?

Anja's most recent position is IT Support DocuWare at Hanse Merkur .

Q: What companies has Anja worked for in recent years?

In recent years, Anja has worked for Hanse Merkur , SOS Kinderdorf , Tiroler Landestheater , Würth Hochenburger GmbH , and Wien Energie .

Q: Which industries is Anja most experienced in?

Anja is most experienced in industries like Information Technology , Manufacturing , and Retail . Anja also has some experience in Government and Administration , Banking and Finance , and Arts and Crafts .

Q: Which business areas is Anja most experienced in?

Anja is most experienced in business areas like Information Technology , Project Management , and Operations . Anja also has some experience in Customer Service , Business Intelligence , and Marketing .

Q: Which industries has Anja worked in recently?

Anja has recently worked in industries like Information Technology , Government and Administration , and Banking and Finance .

Q: Which business areas has Anja worked in recently?

Anja has recently worked in business areas like Information Technology , Project Management , and Operations .

Recommended expert

Stans, Austria

Experience

Aug 2025 - Dec 2025

5 months

IT Support DocuWare

Hanse Merkur

Comprehensive requirements management, system analysis, data modeling, and architecture development
Implementation of requirements in DocuWare

Jul 2025 - Dec 2025

6 months

Innsbruck, Austria

Compliance and Data Protection Project Lead

SOS Kinderdorf

Program management of 10 subprojects in compliance and data protection for the SOS Kinderdorf Group
Use of traditional and agile methods
Supporting subproject managers
Regular coordination with the steering committee

Jun 2024 - Jun 2025

1 year 1 month

Innsbruck, Austria

Change Manager and Project Manager

Tiroler Landestheater

Experienced IT project manager with expertise in traditional and agile methodologies
Specialist in change management for IT departments
Focused on optimizing internal processes for efficiency and data security
Requirements and stakeholder management
Software evaluation for IT ticketing systems, ECM, and QM/ESG tools

Mar 2024 - Jul 2024

5 months

Innsbruck, Austria

ERP Project Lead Unitrade

Würth Hochenburger GmbH

Expertise in assessing the fit of Unitrade solutions
Coordination and management of project teams, including internal and external staff
Skilled in business analysis and stakeholder management

Dec 2023 - Sep 2024

10 months

Scrum Master (Interim)

Wien Energie

Experienced Scrum Master in IT web project management with a focus on agile methods and efficient team leadership

Mar 2022 - Dec 2024

2 years 10 months

Interim Manager / Salesforce Project Lead

Zvoove Software Germany GmbH

Experienced interim manager / Salesforce project lead with solid expertise as a business analyst and IT project manager in both waterfall and agile methods
Successful global implementation and fine-tuning of Salesforce solutions, including Sales Cloud, Service Cloud, CPQ, and FSL
Increased efficiency by optimizing existing and introducing new business processes
Specialized in automating workflows to boost productivity
Skilled in solution design and implementing diverse process landscapes with a focus on data governance
Developed and managed interfaces to internal and external systems like Jira, HubSpot, DATEV, and banking applications

Jan 2022 - Feb 2024

2 years 2 months

Salesforce Project Lead and Administration (Interim)

Financial.com

Experienced Salesforce project lead with expertise in business analysis, administration, and IT project management (waterfall & agile)
Specialized in optimizing Salesforce environments, especially Sales Cloud

May 2021 - Dec 2021

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Innsbruck, Austria

IT Support and Project Management (Interim)

Treuhand-Union

Experienced expert in IT project management and process optimization
Conducted system customizations in BMD and successfully migrated from BMD 5.5 to NTCS

Mar 2021 - Present

5 years 1 month

Stans, Austria

Managing Director

A-Square GmbH

Responsible for IT consulting with a focus on efficient project management (waterfall and agile)
Expertise in software optimization and customization to improve company performance
Carried out process optimization and detailed process analysis to increase efficiency
Comprehensive requirements management including system analysis, architecture development, and data modeling
Successful software evaluation and implementation of various systems such as Salesforce, Dolibarr, BMD, rs2, H&S, DocuWare, ELO, Odoo, and Unitrade

Jan 2020 - Oct 2021

1 year 10 months

Hall in Tirol, Austria

IT Project Manager

Hallag Kommunal GmbH

Agile coach with expertise in supporting different departments
Skilled in applying both agile and classic project management methods
Comprehensive budget, resource, and project planning including conducting training
Effective stakeholder communication with a focus on optimizing IT infrastructure and architecture
Successful digitization of personnel files and implementation of electronic record (ER) workflows with data security in mind
Developed and launched an online booking platform, a document management system (DMS), and an intranet

Dec 2016 - Oct 2019

2 years 11 months

Innsbruck, Austria

Salesforce Consultant and IT Project Manager

Apracor GmbH

Served as the central point of contact between clients and team members, focusing on requirements management and customization based on the company's system architecture and data modeling
Successfully implemented and optimized the Sales and/or Service Cloud for 10 and 3 customers, respectively
Provided training and support to improve user proficiency

Jun 2012 - Nov 2016

4 years 6 months

Wattens, Austria

IT Project Manager / Social Media Consultant / Retail Consultant

D. Swarovski KG

Experienced IT project manager with expertise in agile and traditional project management in the manufacturing industry
Efficiently coordinated interfaces and collaborated with external partners
Skilled in stakeholder management to ensure cross-functional project goals
Conducted and led software tests, training, and IT architecture updates

May 2011 - May 2012

1 year 1 month

Innsbruck, Austria

IT Project Manager / Online Marketer

MOSSglocal

Led technical projects for HTC
Coordinated between external developers and clients
Created mock designs and marketing materials
Conducted tests and training
Applied agile and traditional project methodologies
Supported marketing activities targeting students

Jul 2010 - Apr 2011

10 months

Innsbruck, Austria

Online Marketing

TUI Austria

Built and managed partner networks to boost revenue
Created and optimized high-converting content and landing pages
Analyzed and reported affiliate performance to refine campaigns
Designed and executed social media campaigns
Produced content and managed communities on relevant platforms
Assessed performance and adjusted strategies to current trends

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Manufacturing, Retail, Government and Administration, Banking and Finance, and Arts and Crafts.

Information Technology

Manufacturing

Retail

Government and Administration

Banking and Finance

Arts and Crafts

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Operations, Business Intelligence, Customer Service, and Human Resources.

Information Technology

Project Management

Operations

Business Intelligence

Customer Service

Human Resources

Summary

I bring a solid diploma in Management and IT, 24 years of professional experience, and over 15 years as a consultant. My expertise in IT consulting allows me to develop tailored solutions for complex challenges. I also have extensive skills in IT project management, both in agile and traditional methodologies. This makes me a versatile and valuable partner for your company. Let's embark on innovative paths together and shape sustainable success.

Skills

It Consulting
Ai Specialist
It Project Management
Process Optimization
Requirements Management
Digital Transformation
Business Analysis
Salesforce (11 Certificates)
Senior Project Manager (Tüv Süd Certified)
Sme.digital Consultant
Software Evaluation & Implementation
Change Management
Ecm / Dms

Languages

German

Native

English

Advanced

French

Advanced

Education

Management Center Innsbruck

Master's Degree · Management and IT · Innsbruck, Austria

Certifications & licenses

Senior Project Manager (TÜV SÜD certified)

TÜV SÜD

Salesforce (11 Certificates)

Statistics

Experience

Total positions 14

Experience in Information Technology 9 y

Avg length 1 y 9 m

Longest experience 5 y

Global Experience

Countries worked in 1 (Austria)

Primary country Austria

Expertise

Recent roles IT Support DocuWare, Compliance and Data Protection Project Lead, Change Manager and Project Manager

Main industries Information Technology, Manufacturing, Retail

Main business areas Information Technology, Project Management, Operations

Qualifications

Highest degree Master

Certifications earned 2

Profile

Created

June 2023

Last Update

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Anja based?

Anja is based in Stans, Austria and can operate in on-site, hybrid, and remote work models.

What languages does Anja speak?

Anja speaks the following languages: German (Native), English (Advanced), French (Advanced).

How many years of experience does Anja have?

Anja has at least 15 years of experience. During this time, Anja has worked in at least 14 different roles and for 14 different companies. The average length of individual experience is 1 year and 1 month. Note that Anja may not have shared all experience and actually has more experience.

What roles would Anja be best suited for?

Based on recent experience, Anja would be well-suited for roles such as: IT Support DocuWare, Compliance and Data Protection Project Lead, Change Manager and Project Manager.

What is Anja's latest experience?

Anja's most recent position is IT Support DocuWare at Hanse Merkur.

What companies has Anja worked for in recent years?

In recent years, Anja has worked for Hanse Merkur, SOS Kinderdorf, Tiroler Landestheater, Würth Hochenburger GmbH, and Wien Energie.

Which industries is Anja most experienced in?

Anja is most experienced in industries like Information Technology, Manufacturing, and Retail. Anja also has some experience in Government and Administration, Banking and Finance, and Arts and Crafts.

Which business areas is Anja most experienced in?

Anja is most experienced in business areas like Information Technology, Project Management, and Operations. Anja also has some experience in Customer Service, Business Intelligence, and Marketing.

Which industries has Anja worked in recently?

Anja has recently worked in industries like Information Technology, Government and Administration, and Banking and Finance.

Which business areas has Anja worked in recently?

Anja has recently worked in business areas like Information Technology, Project Management, and Operations.

What is Anja's education?

Anja holds a Master in Management and IT from Management Center Innsbruck.

Does Anja have any certificates?

Anja has 2 certificates. These include: Senior Project Manager (TÜV SÜD certified) and Salesforce (11 Certificates).

What is the availability of Anja?

Anja is immediately available part-time for suitable projects.

What is the rate of Anja?

Anja's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.