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Hanspeter Jost - Lead Salesforce Consultant DACH

Hanspeter Jost
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Zug, Switzerland

Experience

Aug 2024 - Present
1 year 8 months

Lead Salesforce Consultant DACH

DXC Technology

Expertise details
Position Summary
Lead Salesforce Consultant DACH at DXC Technology
Industries
Information Technology
Professional Services
Business Areas
Information Technology
Project Management
Sales
  • Recording, validating, and coordinating customer requirements
  • Analyzing customers' business processes, and designing and implementing solutions in Salesforce
  • Designing and developing Salesforce architectures using Sales and Service Cloud
  • Maintaining and expanding my skills to stay current with Salesforce's new features
  • Taking an active role in the pre-sales phase and working closely with sales and pre-sales teams
  • Building and strengthening the team's expertise in new areas
  • Actively helping to define and align my role within DXC's best practices
  • MC Growth implementation
  • AI Agentforce Agents Builder
  • Agent Designer with elements.cloud
  • Salesforce org assessments
  • Process configuration mining
  • Serving as a single point of contact for global SFDC contacts
  • Coordinating projects with the EMEA and global headquarters
  • Preparing proposals and presales work with Salesforce Account Executives and client partners for global accounts
Jan 2022 - Jul 2024
2 years 7 months
Schönenwerd, Switzerland

Senior Salesforce Solution Architect

Schenker Storen AG

Expertise details
Position Summary
Senior Salesforce Solution Architect at Schenker Storen AG
Industries
Manufacturing
Business Areas
Information Technology
  • Implementing Salesforce Sales Cloud, Knowledge Base, Service Cloud, Field Service, and Pardot
  • Integrating with MS AX 2012 on-premise ERP; performing interface analysis and documentation
  • Developing functional and system design specifications for sales and marketing
  • Identifying solution options and business process optimizations
  • Coordinating with sales and service teams across 30 branches in Switzerland, 1 in Germany, and 1 in France
  • Implementing DevOps, planning and coordinating with external partners
  • Integrating LMS365, creating training documentation, and documenting lessons learned
  • Integrating Q!365 SharePoint AppExchange
  • Implementing Einstein Capture
  • Integrating the website with Salesforce Pardot
  • Integrating Active Directory with Salesforce
  • Integrating MS 365 and SharePoint, including Teams
  • Following standard development lifecycle processes (DevOps Center integration)
  • Performing ETL with Skyvia.com for data transformation between MS SQL systems
  • Evaluating MuleSoft and MagicXPI
  • Implementing backup strategies
  • Implementing change management standards
Nov 2020 - Dec 2021
1 year 2 months
Opfikon, Switzerland

Senior Business Analyst

EPAM Systems

Expertise details
Position Summary
Senior Business Analyst at EPAM Systems
Industries
Information Technology
Business Areas
Product Development
Project Management
  • Collaborating extensively with external and internal clients
  • Consulting with business partners and translating business requirements into functional specifications
  • Developing functional and system design specifications for customer orders
  • Identifying and assessing solution options for technical and business suitability
  • Working closely with developers and end users to ensure technical compatibility and user satisfaction
  • Acting as product owner in sprint planning sessions, creating and managing user stories throughout the SDLC
  • Documenting deliverables and work results
  • Planning and managing schedules
  • Following standard development lifecycle processes
  • Adhering to quality standards and providing ideas to the QA manager
  • Using Confluence, Jira, and Docweb
Oct 2020 - Dec 2021
1 year 3 months
Munich, Germany

Technical Business Analyst for Salesforce Marketing Cloud

eo.n

Expertise details
Position Summary
Technical Business Analyst for Salesforce Marketing Cloud at eo.n
Industries
Information Technology
Professional Services
Business Areas
Information Technology
Marketing
Project Management
  • Performing business analysis with marketing teams
  • Planning workflow integration with external marketing shops
  • Identifying data synchronization issues between Sales Cloud and Marketing Cloud
  • Data modeling
  • Process optimization
  • Documenting workflows
  • Planning and managing schedules
  • Following standard development lifecycle processes
  • Agile sprint planning
  • Using Confluence, Jira, and Docweb
Aug 2015 - Oct 2020
5 years 3 months
Zug, Switzerland

Salesforce Solution Architect

Binfo GmbH

Expertise details
Position Summary
Salesforce Solution Architect at Binfo GmbH
Industries
Energy
Transportation
Retail
Business Areas
Information Technology
Marketing
Sales
  • Providing project advice and support for Salesforce implementations in logistics, energy services, e-commerce, healthcare, and education
  • Implementing Sales Cloud, Service Cloud, Marketing Cloud, FilesConnect, Analytics, Pardot, A/B testing, and KPI dashboards and tracking
  • Managing data quality with D&B
  • Implementing CTI integrations including Cisco Express, B+S Bucher+Sutter CTI, Genesys, and Jira
  • Integrating OpenPricer CPQ with Office 365 Outlook Lightning
  • Planning, setting up, and testing Marketing Cloud campaigns
  • Creating RFPs and proofs of concept
  • Administering cloud platforms including Google Workspace, Office 365, AWS, and Google Cloud
  • Supporting and administering Salesforce installations
  • Performing data migration analysis, designing concepts, and connecting external systems (DB, SQL, MS-Dynamics, SAP) using Data Loader and Skyvia
  • Working on infrastructure projects including testing and rolling out managed Cisco switches and Sony laptops
  • Handling e-commerce projects with LMS, GoldenPlanet, Shopify, Shopware, OSCommerce, WooCommerce, Gambio, OXID, Presta, Magento, and OpenBizBox
  • Implementing browser marketing, SMS marketing, WhatsApp bots, and ManyChat
  • Analyzing business processes using BPMN 2.0 and Signavio BPM software
  • Running social media marketing campaigns on Instagram and Facebook for Business
  • Using digitization tools such as HubSpot, Kick-Tipp, and Encharge.io
  • Planning and implementing LinkedIn marketing and webinars
Aug 2014 - Jul 2015
1 year
Switzerland

CIT-IT Project Lead IAM

Credit Suisse AG

Expertise details
Position Summary
CIT-IT Project Lead IAM at Credit Suisse AG
Industries
Banking and Finance
Business Areas
Information Technology
Project Management
Quality Assurance
  • Project lead advising and supporting business project leaders, application owners and risk management in defining user rights administration up to GoLive
  • Initial implementation of roles, rights and ARQ (Access Requests/Protected Actions) with business-oriented security logic
  • Implementation in business systems using OAuth, SAML, LDAP, AD and SSO
  • Coordination and requirements engineering with software developers and testers in Bangalore and Pune
  • Support with test specifications and execution during rollout and troubleshooting with application owners
  • Monitoring and coordination of test cases and software defects via HP Quality Center
  • Workshop management with business and application owners
  • Defect analysis, measure initiation and code change requirement creation
  • KPI reporting
  • Coordination and training sessions between business, central IT and operations project leaders in Bangalore and Pune
Jan 2013 - Dec 2014
2 years

IT-Consulting CRM Salesforce.com / Google G-Suite for Business

Expertise details
Position Summary
IT-Consulting CRM Salesforce.com / Google G-Suite for Business
Industries
Information Technology
Business Areas
Information Technology
Project Management
Quality Assurance
  • Development and integration of a new cloud-based CRM solution using Java and Eclipse for Salesforce.com
  • Integration with Microsoft Navision, Sage 50, MSSQL and MySQL
  • Creation of specifications and mockups
  • Implementation coordination
  • Testing, GoLive and bug fixing

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Energy, Transportation, Retail, Information Technology, Professional Services, and Manufacturing.

Energy
Transportation
Retail
Information Technology
Professional Services
Manufacturing
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Sales, Marketing, Project Management, Quality Assurance, and Product Development.

Information Technology
Sales
Marketing
Project Management
Quality Assurance
Product Development
Profile match chart

Summary

Your Requirements, Your Expert

  • Strong Salesforce knowledge
  • Over 24 years of salesforce.com consulting experience (Sales, Service, Marketing Cloud, Commerce Cloud)
  • Development expertise in international projects (near- and offshore)
  • Experience in coordination and requirements engineering with international software development teams
  • Experience as a Senior Business Analyst in requirements engineering and global project implementation
  • Business analysis, business process design, workshops, SDLC development and implementation of strategic and operational Salesforce implementations and change management
  • Strong communication skills at all levels: management, stakeholders and business users

My expertise

In-depth technical knowledge and many years of experience in the Salesforce application environment and business.

I would like to highlight DPD (Schweiz) AG as a reference project where I served as Project Lead. There, I replaced MS Dynamics with Salesforce, relying mainly on standard configurations. Interfaces to external systems were developed individually. The second major project is Schenker Storen AG where I was Senior CRM Solution Architect: rollout and Salesforce development, integrated a DevOps process, data quality management, Pardot marketing campaigns, interface development, ETL, Mulesoft/MagicXPI evaluation.

I'm well versed in communicating with customers, departments, stakeholders and board members.

  • On a personal level, I have strong problem-solving skills, flexibility, and a structured/analytical work style, as well as high social skills at all levels.
  • Combined with a dash of entrepreneurship, I bring an experienced, competent specialist with around 30 years of IT work experience in global business teams.

Skills

Business Analysis And It Consulting Salesforce

  • Business Analysis And It Consulting
  • Salesforce

Methods

  • Hermes
  • Itil
  • Scrum
  • Wiss
  • Devops
  • Agile

Operating Systems

  • Microsoft Windows
  • Microsoft Server
  • Os400
  • Android
  • Google Chrome
  • Linux

Programming Languages

  • Rpg
  • Cl
  • Cobol
  • Html
  • Java
  • Apex
  • Powershell Scripts
  • Saql

Db/dc Systems And Cloud Platforms

  • Db2/db400
  • Sql
  • Mysql
  • Oracle
  • Crystal Reports
  • Gcp
  • Aws
  • S3
  • Ec2
  • Google Workspace
  • G-suite
  • Appexchange

Business Roles

  • Senior Business Analyst
  • Requirement Engineer
  • Program Manager
  • Project Manager
  • Salesforce Consultant
  • Salesforce Solution Architect
  • Senior Solution Architect
  • Salesforce Marketing Expert
  • Salesforce Administrator
  • Google Expert
  • Web Analytics Specialist
  • It Consulting
  • It Project Management
  • Iam, Service Management
  • Cloud Computing Expert
  • It Organizer
  • Senior Business Analyst

Industries

  • Finance
  • Banking
  • Insurance
  • Service
  • Trading
  • Energy
  • Logistics
  • Education
  • Defense Industry
  • Manufacturing

Languages

German
Native
English
Advanced

Education

Organizer with federal diploma · Organizer

Degree in Business Administration and Business Informatics · Business Administration and Business Informatics

Certifications & licenses

Certified Admin

MC Admin

MC Email Specialist

Pardot Specialist

SCRUM-Master

TM Forum Certified

Statistics

Experience

Total positions 7
Experience in Energy 5 y
Avg length 2 y 1 m
Longest experience 5 y 2 m

Global Experience

Countries worked in 2 (Switzerland, Germany)
Primary country Switzerland

Expertise

Recent roles Lead Salesforce Consultant DACH, Senior Salesforce Solution Architect, Senior Business Analyst
Main industries Energy, Transportation, Retail
Main business areas Information Technology, Sales, Marketing

Qualifications

Certifications earned 6

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Hanspeter based?

Hanspeter is based in Zug, Switzerland and can operate in on-site, hybrid, and remote work models.

What languages does Hanspeter speak?

Hanspeter speaks the following languages: German (Native), English (Advanced).

How many years of experience does Hanspeter have?

Hanspeter has at least 13 years of experience. During this time, Hanspeter has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 2 years and 11 months. Note that Hanspeter may not have shared all experience and actually has more experience.

What roles would Hanspeter be best suited for?

Based on recent experience, Hanspeter would be well-suited for roles such as: Lead Salesforce Consultant DACH, Senior Salesforce Solution Architect, Senior Business Analyst.

What is Hanspeter's latest experience?

Hanspeter's most recent position is Lead Salesforce Consultant DACH at DXC Technology.

What companies has Hanspeter worked for in recent years?

In recent years, Hanspeter has worked for DXC Technology, Schenker Storen AG, EPAM Systems, and eo.n.

Which industries is Hanspeter most experienced in?

Hanspeter is most experienced in industries like Energy, Transportation, and Retail. Hanspeter also has some experience in Information Technology, Professional Services, and Manufacturing.

Which business areas is Hanspeter most experienced in?

Hanspeter is most experienced in business areas like Information Technology, Sales, and Marketing. Hanspeter also has some experience in Project Management, Quality Assurance, and Product Development.

Which industries has Hanspeter worked in recently?

Hanspeter has recently worked in industries like Information Technology, Professional Services, and Manufacturing.

Which business areas has Hanspeter worked in recently?

Hanspeter has recently worked in business areas like Information Technology, Project Management, and Sales.

What is Hanspeter's education?

Hanspeter attended education in Organizer.

Does Hanspeter have any certificates?

Hanspeter has 6 certificates. Among them, these include: Certified Admin, MC Admin, and MC Email Specialist.

What is the availability of Hanspeter?

Hanspeter is immediately available full-time for suitable projects.

What is the rate of Hanspeter?

Hanspeter's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Hanspeter?

To hire Hanspeter, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
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Market avg: 1032-1192 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

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