Joachim (B.) Auster-Project Manager HubSpot, Tracking + Analytics Expert

• Create a tracking concept for Google Tag Manager and Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance specialists)
• Serve as communication interface between stakeholders and digital departments

• Designed, developed, and implemented an Excel application for consolidated controlling of solar plants in Germany and Italy
• Developed billing processes and validation methods
• Created input forms, master data screens, and a control board
• Validated energy amounts, billing, and cash flows with deviations
• Considered different tariffs and legal regulations
• Generated reports for each solar plant and a consolidated report

Result: Reduced monthly controlling effort from 40 hours to one hour.

• Managed test activities and coordinated UAT tests between service provider and bank
• Maintained a comprehensive defect list for UAT and production
• Improved processes and structure in communication and documentation
• Conducted and established status calls and defect calls
• Managed releases and coordinated them in Jira
• Aligned internally on RFCs, change requests, issues, and incidents
• Prepared release documentation
• Improved processes and structure in collections (dunning/operations)
• Member of the Joint Steering Group and the Production Taskforce

Result: The project was canceled because the provider did not meet expectations.

• Create the Business Requirements Description (BRD)
• Analyze and integrate existing banking systems and processes (online product applications, workflow systems, document management)
• Integrate WebID Solutions video verification
• Develop the process chain from the website through video verification to the created application
• Manage and track open issues in Excel and SharePoint
• Create the product matrix with the activation plan in HP ALM
• Develop the test case matrix and coordinate tests for regression testing, UAT, and end-to-end tests
• Create the operations manual and prepare for go-live
• Act as single point of contact (SPOC) between business units, IT, and service providers

Result: Onboarding time was reduced from three business days to ten to fifteen minutes.

• Create the functional specification for implementing the French financial transaction tax (FFTT) for phases I and IV
• Hold meetings with tax experts to create the product matrix
• Develop and create the product matrix as the basis for FFTT-related transactions
• Manage and track open issues in Excel
• Develop the test case matrix in Excel
• Review and file publications on FFTT
• Introduce and run the first FFTT report to France
• Act as communication interface between business units, IT, service providers, and clients
• Review, file, and manage testing for the Italian financial transaction tax and the withholding tax delta correction

Result: The first FFTT report to France was delivered on time within four months.