Khalid Safee
IT Infrastructure Coordinator
Experience
IT Infrastructure Coordinator
SAFEE Technology
- GfK Data center IT Infrastructure project onsite coordinator (Equinix DC FR2/FR7) training FEs in Equinix DC Carla, FNT, Jira Confluence, ServiceNow (Change/Problem/Incident MGMT), DCIM, ITSM, ITIL
- Reporting significant incidents as the on-site technical coordinator and initial point of contact for vendor escort and smart hands
- Utilizing CMDB-GUI, NIQ-Browser, CMDB-Filtering-GUI, OSS-Radar, BigBrother, CheckMK, and TTWOS for 2nd and 3rd level troubleshooting support
- Maintaining MDF, IDF, computer rooms, and closets; coordinating with service desk, reception, and security for visitor access
- Managing asset lifecycle including operation, retirement, stocking, and destruction with proper SanDisk procedures
- Leading footprint data centre optimization and reduction in FR2/FR7; handling network, server, storage, desktop, hosting, IT security, video conferencing, and telephone operations
- Coordinating server relocations, fibre optics/copper cable preparations, CMDB updates, and stakeholder cooperation
- Implementing IT infrastructure design, maintenance, configuration, and construction following Dell/HP/Apple ESD safety precautions
- Single POC for change management network, Star Track, backup & storage, cloud, Linux, Windows, EUS teams & Software Centre installs
- Successfully completed DC Footprint Reduction Project 2021/2022 and GfK New Hardware DC Refresh Initiative
- Planning, configuring, and installing Dematic server rooms and switch configurations in Heusenstamm, Wurzburg, Kahl am Main, and Graz Austria
- Providing on-site media equipment setup for HP, hospitals, manufacturers, and laboratories
- Ensuring professional rack and cable management following best practices
- Maintaining up-to-date plant maps accessible to all teams showing technology space and spare locations
- Offering technical assistance for live events, town halls, forums, streaming, and hybrid events on and off campus
- Providing second level support for Poly video conferencing systems across multiple time zones
- Conducting frequent computer room walkthroughs, recording power, cooling, alarm, security threats, and mapping wireless environment and access points
Senior IT Technical Engineer
Excis Compliance Ltd
- Monitoring issues, patches, and advisories impacting customer environments
- Providing 4-hour onsite response coverage and fix-on-failure support under HPE Data-Center Care agreements
- Installing engineering improvements and firmware updates for covered hardware products
- Performing scheduled preventative maintenance on data centres and mechanical building systems
- Delivering level 1 & 2 hardware/software troubleshooting and remote support using IDA and VMware
- Managing IT projects for Nissan, Ford, Toyota, and Honda dealerships
- Resolving low level router and switching problems, swapping routers, copying configurations, and uploading new IOS
- Supporting device lifecycles and predefined firewall ASA configurations
- Using ITSM and HP Asset Management for PC stock, scrap, evaluation, and new install image builds
- Upgrading Windows 7 to Windows 10 with SCCM desktop analytics, task sequences, scripting, and error reporting
- Labeling PCs with HPE asset tags, secure-erasing HDD/SSD, and coordinating disposal certificates
- Implementing MDM, two-factor authentication, HP digital badge, Office 365, OneDrive, SharePoint, and Intelligent Desktop Assistant for remote sessions
EUC Specialist Networks/Systems Engineer
Heinz Ketchup Production
- Replacing parts for servers, storage, tape drives, and libraries; providing 2nd line remote and desk side support
- Overseeing IT requests, removing roadblocks, and collaborating with production personnel on IT incidents and issues
- Acting as a trusted site expert and coordinating activities with third party vendors and offshore support
- Responding to advanced technical support requests for installation, preventative maintenance, and remedial maintenance under SLAs
- Participating in site-level disaster recovery, business continuity planning, and CMDB updates
- Allocating help desk tickets and ensuring parts availability to meet service level agreements
- Prioritizing and resolving issues based on impact on plant operations
- Identifying training needs and managing MDF/IDF rebuilds and other infrastructure operations
- Maintaining site documentation of network, device, and architecture in accessible storage
Sr. IT Coordinator/Engineer
Operational Dynamics / CNCN Consulting GmbH
- Planning, directing, and managing daily operations of computer operations department
- Operating mainframe and peripheral information system equipment and developing equipment usage schedules
- Leading support personnel to troubleshoot IT issues
- Implementing policies and procedures for problem identification, documentation, distribution, and resolution
- Ensuring knowledge upgrade and adoption of new technologies to meet quality standards and client requirements
IT Manager
Shaw International Ltd
- Monitoring and coordinating IT functions with Milton Keynes, Derby, Baton Rouge, Jubal, and Manama
- Supervising Dubai branch IT infrastructure, network, servers, JD Edwards, Shaw Vision, ERP, and ITIL processes
- Managing email account lifecycle, domain group joins, system & network security access, Ghost server, FTP site, archives, and backups
- Conducting internal audits of access permissions and implementing controls for elevated access and contractor access
- Supervising daily server data backups and Windows Advanced Server upgrades from 2003 to 2008
IT Systems Administrator
Shaw International Ltd
- Reporting to US & Europe GSS Regional IT Managers
- Administering network and systems for Middle East, Asia & Africa regions
- Monitoring and supporting daily activities of regional IT coordinators
- Managing LAN/WLAN installation and monitoring
- Maintaining DC servers, Symantec backup tapes, and Cisco IP phones
Regional IT/Network Engineer
USAID/REFS/Louis Berger
- Configuring and maintaining email systems, data backups, and project work with infrastructure manager
- Troubleshooting network infrastructure and client site issues
- Maintaining video conferencing equipment, firewalls, routers, switches, bridges, ATA Cisco, VPNs, VTY, VTT, PBX machines, RCST modems
- Performing a variety of IT field tasks related to server and terminal site management
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Government and Administration, Professional Services, Food and Beverage, Manufacturing, and Automotive.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, Quality Assurance, and Project Management.
Summary
I’m responsible for the hardware and software that allows a business to function. I'm in charge for an IT Infrastructure (IT Internal Audit) and Data Center Infrastructure Management, overseeing updates and system testing, hiring, and managing IT Infrastructure Techs, and creating and updating training materials.
Skills
- Windows Server 2000 / 2003 / 2008 / 2008r2
- Network Attached Storage System
- Windows Client 2000 / Xp / Vista / Win 7 / Win 8 / Win 10
- Vmware Workstation / Player / Fusion
- Redhat Linux / Appachi Linux
- Vmware Esx / Esxi
- Office 97 / 2000 / 2003 / 2007 / 2010 / 2013 / 2016
- Microsoft Exchange 2000 / 2003 / 2016
- Outlook In Connection With Exchange
- Microsoft Sql 2000 / 2003
- Norton Corporate Antivirus System
- Microsoft Hyper-v 2008 With Scvm
- Dell / Hp Servers, Desktops, Laptops
- Dvb / Dvb Satellite System
- Veritas Backup Software With Dell Tape Drives
- Scpc / Scpc Satellite System
- Windows Server Backup System
- Point To Point Satellite System
- Sonicwall Firewall / Cisco Pix Firewall
- Vpn / Ipsec
- Cisco Layer 2 Switches & Routers
- Microsoft Visio
- Microsoft Isa Server
- Active Directory Services
Languages
Education
Fern-Fach Hochschule Hamburg
IT-Management · Hamburg, Germany
School of Learning
Abitur
Certifications & licenses
ISO 27001 Certified Auditor
BSI
ITIL Foundation 4
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
Do you have questions? Here you can find further information.
Where is Khalid based?
What languages does Khalid speak?
How many years of experience does Khalid have?
What roles would Khalid be best suited for?
What is Khalid's latest experience?
What companies has Khalid worked for in recent years?
Which industries is Khalid most experienced in?
Which business areas is Khalid most experienced in?
Which industries has Khalid worked in recently?
Which business areas has Khalid worked in recently?
What is Khalid's education?
Does Khalid have any certificates?
What is the availability of Khalid?
What is the rate of Khalid?
How to hire Khalid?
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a IT Infrastructure Coordinator
Nearby freelancers
Professionals working in or nearby Offenbach am Main, Germany