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Olaf S.-Consultant · Business Coach · Interim Manager. Transformation, Leadership and AI – from strategy to implementation.

Olaf S. - Consultant · Business Coach · Interim Manager. Transformation, Leadership and AI – from strategy to implementation. - profile avatar
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Available
Frankfurt am Main, Germany

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Experience

Jun 2026 - Present
Cologne, Germany
Hybrid

Trainer & Facilitator for Digital Sovereignty

ITSM-COLOGNE

Position summary
Trainer & Facilitator for Digital Sovereignty at ITSM-COLOGNE
Industries
Information Technology
Business areas
Information Technology
Project Management
Strategy

Project: Digital Sovereignty – Toll Collect

Workshop: Digital Sovereignty Recognize dependencies, reduce risks, remain capable of acting

Format

  • One-day practical seminar

Target group

  • Executive management
  • IT managers
  • Data protection officers
  • Compliance functions

Content and objectives

  • Systematic analysis of digital dependencies
  • Assessment of legal and operational risks
  • Development of a concrete plan to increase digital sovereignty
  • Mapping of the entire IT infrastructure by participants
  • Identification of critical dependencies on non-European providers
  • Creation of a prioritized risk matrix based on:
  • GDPR
  • NIS2
  • EU AI Act
  • Joint development of options for action – from a hybrid model to complete migration to European solutions
  • Development of an individual sovereignty roadmap with:
  • Responsibilities
  • Milestones
  • Budget framework

Agenda

  • Preliminary self-assessment (current infrastructure)
  • Digital sovereignty? Nothing but an illusion
  • Digital sovereignty 2026 – Germany’s dangerous dependency in focus
  • Digital sovereignty & open source
  • What is digital sovereignty?
  • Three questions raised by digital sovereignty
  • Reflection: Digital sovereignty in your own life
  • Why is digital sovereignty existential now?
  • Practical examples of digital sovereignty
  • Schleswig-Holstein initiative
  • Benefits of digital sovereignty for your company
  • Assessing strategy options (cost-benefit matrix)
  • Sovereign provider? 10 questions
  • What does digital sovereignty specifically mean for your company?
  • How do you shape digital sovereignty?
  • Digital sovereignty and psychological safety
  • Psychological safety: The key to high-performing teams
  • Why psychological safety in your company?
  • Benefits of psychological safety
  • Invitation to group work: PsySafety Check (PS-C)
  • The “Braintrust” experiment
  • Creating a risk matrix
  • Creating a roadmap & project plan
  • European alternatives to US Big Tech
  • 10-point plans:
  • NIS2
  • EU AI Act
  • GDPR
  • ISO 27001
Jan 2026 - Present

Interim Head of Organization

Nassauische Heimstätte

Position summary
Interim Head of Organization at Nassauische Heimstätte
Industries
Real Estate
Business areas
Information Technology
Project Management

Interim Management: Head of Organization – Structures & Processes

Role

  • Interim Head of Organization
  • Responsibility for the strategic and operational development of structures, processes and governance within the company

Focus areas

  • Optimizing process management through conversion to BPMN 2.0
  • Developing digital solutions, including Power Apps for use across the group
  • Managing NHWerso and NHPilot
  • Managing internal instructions as well as GDPR and compliance topics

NHPilot rollout (Microsoft Copilot)

  • Managing the company-wide rollout
  • Leading the operational introduction and distribution of 900 licenses
  • Change management
  • Designing and delivering training sessions
  • Raising employees’ awareness of legally compliant AI use
  • Advising on compliance and regulatory requirements:
  • GDPR
  • NIS2
  • EU AI Act
  • Ensuring a structured transition to productive operation
  • Sustainable enablement of users

Leadership

  • Professional leadership of 6 managers and 12 assistants
  • Ensuring reliable organizational work through:
  • Clear roles
  • Coordinated standards
  • Efficient interfaces

Tools

  • Office 365
  • Teams
  • Word
  • Excel
  • Miro
  • NHPilot (Copilot)
  • Zoom
  • Camunda
  • Persio

Methods

  • Organizational development
  • Change management
  • Digital transformation
  • Training & education
  • Workshops
Nov 2025 - Present
Berlin, Germany
Hybrid

Trainer, Coach & Facilitator for New Ways of Working

Kommunalakademie Deutschland AG

Position summary
Trainer, Coach & Facilitator for New Ways of Working at Kommunalakademie Deutschland AG
Industries
Government and Administration

Workshops, seminars, keynote speeches and keynotes for public administration and public organizations:

  • Organizational development - Leadership and organizational culture in the VUCA world
  • New Work - Shaping the future, now!
  • OKR – Objectives and Key Results - Making strategy measurable in everyday work
  • Change management - Making change effective with Kotter, ADKAR and Prosci
  • Psychological safety - Strengthening trust and an open team climate
  • New Leadership - Leading according to the situation and through participation
  • Self-organized teams - Roles, mechanisms and guidelines for personal responsibility
  • Error culture - Mistakes as a resource for learning and innovation
  • Scrum - Roles, artifacts, events – including scaling (SAFe, LeSS)
  • Kanban - Visual process management, WIP limits, flow optimization
  • Design Thinking - User-centered innovation through to the prototype
  • Business Model Generation - Designing public value with the Canvas
  • Implementing AI safely in SMEs - Practical, legally compliant and effective
  • AI as an impulse for organizational change - From chatbots to decision support – with clear guidelines
  • Digital sovereignty - Tools, data protection and rules – NIS2, EU AI Act, GDPR, ISO 27001
  • Hybrid Work - Rules, meetings and tools for on-site and remote work
  • Desk Sharing - Designing flexible workplaces productively
  • Diversity management - Diversity as a resource, promoting equal opportunities
  • Shortage of skilled workers - Attracting and retaining employees
  • New Pay - Value-based, transparent compensation models
  • LEGO® & Playmobil Serious Play - Creative problem-solving through questioning techniques

Methods: Workshops, seminars, keynotes, facilitation, training & education

Jan 2025 - Dec 2025
Karlsruhe, Germany

Trainer, Coach & Facilitator

Atruvia AG

Position summary
Trainer, Coach & Facilitator at Atruvia AG
Industries
Banking and Finance
Information Technology
Business areas
Information Technology

Project: way2digitalwork Client: Atruvia AG Role: Trainer, Coach & Facilitator for the introduction of the ESM Suite at cooperative banks

Short description In the way2digitalwork project, I was responsible for introducing the Enterprise Service Management (ESM) Suite at cooperative banks for Atruvia AG as a trainer, coach and facilitator. The goal was sustainable digitalization, process optimization and organizational development in the banks, with the targeted involvement of executive management, organizational development, IT management, and process and service management. In addition, I supported the rollout of GenoGPT in the cooperative banking sector.

Target groups

  • Executive management
  • Organizational development
  • IT management
  • Process and service management

Tasks and approach

  • Analysis and stakeholder management:
  • Identifying digitalization potential, requirements and challenges
  • Interviews and workshops with executive management, organizational development, IT and specialist departments
  • Review and optimization of processes:
  • Structured assessment and redesign of existing workflows
  • Integrating processes into the ESM Suite together with IT, process and service management
  • Modular introduction according to ITIL 4:
  • Iterative implementation of selected ITIL practices for service, process and IT management
  • Alignment with the needs of the respective target groups
  • Introduction of central enterprise and IT admin services:
  • Implementing and automating core processes according to relevant industry standards, including:
  • User and access rights management
  • Asset management
  • Incident management
  • Change management
  • Work instructions
  • Suggestion system
  • Supporting the introduction of GenoGPT:
  • Supporting the operational implementation and rollout of the AI-supported solution
  • Ensuring a smooth transition to productive operation
  • Training, workshops and change support:
  • Executive briefings for management
  • Multiplicator formats
  • Practical user workshops
  • Rollout, support and continuous improvement:
  • Technical and organizational support during go-live
  • Regular exchange with all stakeholders
  • Sustainable integration of the platform into the banks

Added value

  • Establishing a flexible, future-proof service platform through the tailored involvement of all relevant target groups
  • Efficient and transparent cross-functional service and support processes
  • Continuous process improvement based on the ESM Suite
  • Enabling the banks to operate and further develop the platform independently

Tools

  • Office 365
  • Teams
  • Word
  • Excel
  • SecureDocs
  • GenoGPT
  • ESM-Suite
  • Camunda

Methods

  • Organizational development
  • Change management
  • ITIL 4
  • Digital transformation
  • Training & education
  • Workshops
Dec 2024 - Feb 2025
Darmstadt, Germany
On-site

Coach, Moderator & Facilitator for OKR Workshops

FAIN Bildungs-GmbH

Position summary
Coach, Moderator & Facilitator for OKR Workshops at FAIN Bildungs-GmbH
Industries
Education

Leadership & Coaching Expertise in OKR Introduction As a coach, moderator and facilitator for OKR workshops at FAIN Bildungs-GmbH, I designed a structured learning journey with a focus on leadership and coaching. I enabled managers and teams to use the OKR framework (Objectives and Key Results) in a targeted way, connecting ambitious goals with measurable results and promoting an agile, data-driven corporate culture.

The focus was on strengthening strategic leadership skills:

  • Teaching the basics of OKRs and their benefits for focus, alignment and transparency.
  • Developing an inspiring vision and mission as the basis for effective OKRs.
  • Coaching on formulating motivating Objectives and challenging, measurable Key Results according to SMART criteria.
  • Facilitating practice-oriented group exercises for strategy development and operationalizing OKRs at different organizational levels.
  • Promoting leadership skills in implementing, cascading and continuously developing OKRs through check-ins and reviews. With interactive workshops, targeted coaching and leadership impulses, I supported participants in establishing OKRs as a strategic link between vision and operational implementation in everyday business and in achieving sustainable results through clearly defined metrics. Tools: Teams, Word, Powerpoint Methods: OKR, Workshops, Coaching
Sep 2024 - Nov 2024
Germany
Remote

Trainer, Coach & Facilitator Agile Scrum

GFN – Gemeinsam weiterbilden

Position summary
Trainer, Coach & Facilitator Agile Scrum at GFN – Gemeinsam weiterbilden
Industries
Education
Business areas
Project Management

Project: Agile Scrum Training and Certification (20 days)

As a trainer, coach and facilitator, I led a comprehensive professional development program in Agile Project Management with Scrum, specifically designed for adult education. The courses were delivered online to ensure maximum flexibility and accessibility for participants.

The program covered the following main areas:

Training modules:

  • Agile Scrum Fundamentals (Foundation)
  • Agile Scrum Master
  • Agile Scrum Product Owner

Practical components:

  • Conducting virtual JIRA workshops to apply Scrum principles in practice
  • Supervising online practical projects based on the Scrum methodology

Certification preparation:

  • Intensive online preparation of participants for the ASM (Agile Scrum Master) and ASPO (Agile Scrum Product Owner) certification exams
  • Support in successfully completing the digital exams

In my role as an adult educator, I taught participants comprehensive methodological knowledge and guided practical exercises in a virtual learning environment. This served to optimally prepare them for the certification exams and their future project work with Scrum. By combining theoretical foundations with practical application in a digital format, participants were able to develop a deep understanding of agile principles and techniques tailored to the needs of the modern working world.

Tools: Teams, Word, Excel, Powerpoint, Zoom, Miro Methods: Workshops, Coaching, SCRUM, Kanban, EXIN Agile Scrum Foundation, SAFe®, LeSS, Holacracy, Spotify

Mar 2024 - Sep 2024
Zurzach, Switzerland
Hybrid

Organizational Development & Employer Attractiveness

Kraftwerk Reckingen AG

Position summary
Organizational Development & Employer Attractiveness at Kraftwerk Reckingen AG
Industries
Energy
Utilities
Business areas
Human Resources
Marketing

Project: Location Attractiveness – Organizational Development, New Ways of Working

Project period: March 2024 – September 2024

Starting point

  • Client: Kraftwerk Reckingen AG (RKR)
  • Produces CO2-neutral electricity for approx. 60,000 households on the Rhine since 1941
  • Challenges:
  • Upcoming concession renewal process
  • Planned technical upgrades
  • Objective: Increase attractiveness as an employer

Project content

  • Consulting services to improve location attractiveness
  • Development of a package of measures integrating:
  • Mission statement and target vision
  • Mission and vision
  • Corporate values
  • Strengthening employee retention
  • Facilitating recruitment through an improved internal and external image
  • Conducting workshops with management and employees

Results of the workshop analysis

  • Strengths:
  • Exciting projects
  • Good working environment
  • Extensive professional development opportunities
  • Potential:
  • Greater appreciation of employees
  • Improved organization and communication
  • Stronger proactive support from the commercial department
  • Employees’ wishes:
  • More open communication
  • Home office options
  • More effective team-building measures

Package of measures

  • Improving the company’s internal and external presentation
  • Personnel development
  • Improving the online presence
  • Developing a strong corporate identity
  • Increasing employer attractiveness
  • Impact: Future viability and competitiveness through higher employee satisfaction and easier recruitment of skilled workers

Tools

  • Teams
  • Word
  • Excel
  • PowerPoint
  • Zoom
  • Miro

Methods

  • Workshops
  • Coaching
  • Organizational development
  • Change management
  • New Work
Nov 2023 - Jul 2024
Berlin, Germany

External Project Manager

Deutsche Bahn AG – DB Systel

Position summary
External Project Manager at Deutsche Bahn AG – DB Systel
Industries
Information Technology
Business areas
Human Resources
Project Management

Developing Leadership Skills in Self-Organization

  • Coaching program for 80 managers – from the Managing Director to Team Agile Masters and Product Owners
  • Analysis of the existing leadership system, target vision, solution options and stakeholder management
  • Results: short- and long-term recommendations for action, leadership handbook, leadership monitor, modular learning path; integration into Bahn GPT

Methods: Organizational development, coaching, New Work, digital transformation, change management

Mar 2023 - Oct 2023
Meckenheim, Germany

Project Manager

BWI GmbH

Position summary
Project Manager at BWI GmbH
Industries
Aerospace and Defense
Information Technology
Government and Administration
Business areas
Information Technology
Procurement
Project Management

Project: SSA for SASPF Systems including Complementary Systems such as SAP S/4HANA

Project period: March 2023 – October 2023

Role

  • Project Manager for the Security Status Analysis (SSA) Tender at BWI GmbH
  • Focus: SASPF (Standard Application Software Product Families) and complementary systems such as SAP S/4HANA
  • Responsible for preparing a comprehensive tender in the field of SSA

Project objective

  • Identification of a suitable service provider with expertise in complex security analyses
  • Ensuring the secure and efficient operation of system landscapes in the Bundeswehr

Responsibilities and tasks

  • Market review:
  • Broad market analysis to identify potential service providers
  • Overview of technological possibilities and existing market solutions
  • Prequalification of tender participants:
  • Implementation of a multi-stage selection process
  • Assessment of technical expertise, experience and financial stability
  • Stakeholder management and requirements workshops:
  • Organization and facilitation of workshops with stakeholders from the Bundeswehr and BWI GmbH
  • Clarification of specific requirements and expectations
  • Development of a common requirements catalogue as the basis for the next project steps
  • Result documents and tender documents:
  • Drafting and coordination of tender documents
  • Technical specifications, descriptions of services and legal framework conditions

Results

  • Successful preparation and publication of the tender with strong response from qualified providers
  • Establishment of consistent stakeholder management taking all parties involved into account
  • Development of a robust selection methodology for prequalification, serving as a best practice for future tenders
  • Contribution to strengthening the security infrastructure of the Bundeswehr
  • Foundation for efficient and effective cooperation with external service providers

Skills applied

  • Project management
  • Stakeholder management
  • Digital transformation
  • Organizational development

Tools

  • Office 365
  • Teams
  • Word
  • Excel
  • SharePoint
  • MS Project
  • SAP
  • S/4HANA
  • SASPF
  • SAP ECC6
  • IBM DB
  • Confluence
  • Jira

Methods

  • Organizational development
  • Audit
  • Identity & Access Management
  • Agile
  • Scrum
Mar 2022 - Dec 2022
Berlin, Germany
On-site

Coach & Facilitator

CARIAD | Volkswagen

Position summary
Coach & Facilitator at CARIAD | Volkswagen
Industries
Automotive
Business areas
Human Resources
Project Management

POWER DAYS FOR TEAMS

Three-day leadership workshops in Berlin and Munich with teams of up to 20 people: decision-making in self-organized teams, psychological safety, Organization 2.0, Team Canvas, appreciative feedback and team resilience.

Methods:

  • Organizational development,
  • Team building,
  • Team Canvas,
  • LEGO Serious Play,
  • Scrum,
  • Kanban,
  • Simulations (Computer Game, Farmers Challenge, Airplane Game),
  • Stress management
Mar 2021 - Present
Germany

Lecturer & Guest Speaker

IU – Internationale Hochschule

Position summary
Lecturer & Guest Speaker at IU – Internationale Hochschule
Industries
Education
Business areas
Human Resources

Lecturer since 2021 in dual study programs:

  • HR controlling and payroll,
  • Organization and process management,
  • Media platforms,
  • Collaborative working
Jan 2021 - Dec 2022
Nuremberg, Germany

Lead Product Owner & Agile Coach for E-Justice BA

Federal Employment Agency (BA)

Position summary
Lead Product Owner & Agile Coach for E-Justice BA at Federal Employment Agency (BA)
Industries
Government and Administration
Business areas
Information Technology
Product Development
Project Management

Project: E-Justice BA – Development of electronic legal communication for the Federal Employment Agency (BA)

Project period: January 2021 – December 2022

Project type

  • Digitalization project
  • Development of an approach to Digital Leadership, Digital Transformation and Collaboration
  • Change Management

Role

  • Lead Product Owner & Agile Coach

Initial situation

  • Act on promoting electronic legal communication with the courts
  • Legal obligation of the BA as a public authority:
  • Sending pleadings and attachments to courts in electronic form
  • Receiving service of documents from courts in electronic form
  • Establishment of a secure electronic transmission route in accordance with the applicable rules of procedure of the different court branches

Responsibilities and tasks

  • Lead Product Owner & Agile Coach for 4 Scrum Teams, consisting of:
  • Subject-matter Product Owners
  • Architects
  • Business Analysts
  • Developers
  • Testers
  • Operations coordination
  • Quality management
  • Analysis of business processes with regard to their IT implementation
  • Quality management of requirements analysis (processes, methods, tools)
  • Design and further development of requirements analysis (processes, methods, tools)
  • Further development of the interfaces between business concept and testing as well as between business concept and design
  • Interface between specialist department/business consulting and implementation
  • Support for software architecture, implementation and project management with Confluence, Plans and Jira
  • Ensuring accessibility
  • Participation in project-related meetings
  • Organization, moderation and follow-up of:
  • Dailys
  • Sprint Plannings
  • Sprint Reviews
  • Refinements
  • Sprint Retrospectives
  • Release Plannings
  • Participation in cross-team meetings and presentations of work progress
  • Cross-departmental exchange with BA stakeholders (and, where applicable, other Scrum Teams)
  • Conducting subject-matter remote workshops
  • Empowerment and enablement of project participants through digital tools for better self-organization and greater transparency

Tools

  • Office 365
  • Word
  • Excel
  • PowerPoint
  • SharePoint
  • Confluence
  • Jira
  • Plans
  • Doodle
  • Miro
  • Conceptboard

Methods

  • Organizational development
  • Change Management
  • Agile
  • Scrum
  • Kanban
  • Training and instruction
Apr 2020 - Jun 2020
Hamburg, Germany
Hybrid

Stream Lead Cloud Readiness Project DC-Move

EOS Technology Solutions GmbH (EOS/Otto Group)

Position summary
Stream Lead Cloud Readiness Project DC-Move at EOS Technology Solutions GmbH (EOS/Otto Group)
Industries
Information Technology
Business areas
Information Technology
Project Management

DC-Move – Cloud Readiness project period: April 2020–June 2020

Digitalization project – transformation, supporting change management, increased efficiency through internal communication, Agile Working, Digital Leadership & Collaboration as Stream Lead for “Applications” to enable an efficient cloud migration of the existing applications:

My role as Stream Lead Cloud Readiness

  • Analysis of the “Applications” stream with regard to approach and method, as well as development of measures to increase efficiency; identification of savings potential of approx. 900 internal working hours.
  • Development of a New Work Framework and leadership approach based on transactional and transformational leadership: empowerment and enablement of project participants to take more personal responsibility by promoting better understanding, stronger project identification and collaboration; creating transparency in the project through traceable work steps, making goals visible and highlighting dependencies.
  • Reduction of media discontinuities through end-to-end digitalization of the process: setup of JIRA for task tracking and introduction of the collaboration tool Confluence as a knowledge database for improved team and project work; setup of WIKI pages and integration of JIRA tasks.
  • Preparation of slides to present the results to the DC-Move Steering Committee; presentation of the approach in various committees such as PO-Cafe and divisional management, resulting in approval of the approach by Group management.
  • Internal communication: creation of a blog post for the DC-Move WIKI, “How we adapted the approach in the Applications stream,” with the aim of providing information about the status of the project and strengthening the POs as the single point of information.
  • Closure of the DC-Move project following a decision by Group management during the Corona crisis.
Aug 2019 - Feb 2020
Bad Homburg, Germany

Organizational Development, Change & Communications Consultant

Fresenius Netcare GmbH

Position summary
Organizational Development, Change & Communications Consultant at Fresenius Netcare GmbH
Industries
Healthcare
Information Technology
Business areas
Information Technology

GIOM project

GIOM (Global Infrastructure Operating Model): fundamental realignment of IT infrastructure provisioning and operations through global product teams with end-to-end responsibility – supported by organizational development, Agile Working, Digital Leadership training and change communication.

  • Enablement of global, virtual product teams across time zones; guidelines and training for intercultural and virtual working as well as Q&A sessions for leadership teams
  • SharePoint-based Transition Tool Kit (Transition Status, Knowledge Transfer Plan, Product Onepager); Confluence as a knowledge base, Jira and Kanban for task management
  • Coordination of global communication with business partners together with the Regional Product Group Representatives

Methods: Organizational development, Change Management, Agile Working, Kanban, Digital & New Leadership, Innovation management, Training & instruction

Sep 2018 - Jul 2019
Cologne, Germany

Project Manager & Coach for Digital and New Leadership

ARD ZDF Deutschlandradio Beitragsservice

Position summary
Project Manager & Coach for Digital and New Leadership at ARD ZDF Deutschlandradio Beitragsservice
Industries
Information Technology
Media and Entertainment
Business areas
Information Technology
Project Management

Project: F-IT for 2020 Project period: September 2018–July 2019

Digitalization and innovation project – “F-IT for 2020”: innovation and organizational development, innovation management & Agile Working, Digital Leadership and management training, project management, communication and supporting change management:

My role as Project Manager and Coach for Digital and New Leadership – change management, Agile Working, communication and training for the IT Operations and Infrastructure department:

  • Design, coordination, support and evaluation of a cross-departmental, multi-stage ITSM tool assessment, including market analysis; organization and support of product presentations by selected vendors; support through a Europe-wide tender and handover to Procurement.
  • Organizational development and change management: acting as a “motivator” and proactive problem manager; use of a Graphic Recorder in interactive workshops; measurement of organizational energy; development of a project plan and establishment of new structures and communication processes.
  • Innovation management and Agile Working, Digital & New Leadership: conducting and moderating various subject-matter workshops; providing a Fishbowl format on the topics of cloud, SaaS, IT security and Identity & Access Management.
  • Supporting communication, project management and project controlling: implementation of measures to promote communication, such as regular stand-up meetings and project office hours.
  • Organization and coordination of walkthroughs, process designs, maps and role descriptions for the new processes: task portfolio management, problem management, service portfolio management.
  • Assumption of PMO tasks, preparation of committee and board documents, and management of schedules and work progress for the “Fit for 2020” project.
Dec 2017 - Jul 2018
Cologne, Germany
On-site

Product Owner for new financial products and CRM customer loyalty software

Toyota Financial Services GmbH

Position summary
Product Owner for new financial products and CRM customer loyalty software at Toyota Financial Services GmbH
Industries
Automotive
Banking and Finance
Business areas
Business Intelligence
Information Technology
Product Development
Quality Assurance

Digitalization project – change management, communication and training for the further development of the Toyota Sales Booster – as well as web-based applications: Neu bleibt Neu Leasing, KM Leasing privat, Ratenrechner, Budgetrechner, Online-Vertragsstrecke in a cross-country digitalization process:

My role as Product Owner for new financial products and CRM customer loyalty software – change management, communication and training:

  • IT communication, transformation services for project staff as well as developers and IT departments; organization, coordination and creation of Web Based Training, online help/FAQ; consulting in the area of new communication technologies such as video conferences, online meetings, chat, webinars, tutorials, slideshows, learning videos, etc.
  • Conceptualization and design of management cockpits and dashboards in coordination with the Business Intelligence Competency Center of Toyota Deutschland for internal and external presentations. Management of implementation in the Toyota Extranet and the dealer CRM EASI-R.
  • Development of user stories, creation of wireframes and mockups for internal and external presentations.
  • Independent planning and execution of testing activities to ensure the highest possible software quality in an agile environment.
  • Support in selecting suitable test methods and test tools throughout the entire development process; test documentation and creation of defect and test reports; continuous retrospective review of existing test processes and implementation of optimizations; active support in establishing agile testing within interdisciplinary, international Scrum teams.
Oct 2016 - Nov 2017
Frankfurt, Germany

Sub-Project Manager TP6 – Change Management, Communication & Training

Landesbank Hessen-Thüringen

Position summary
Sub-Project Manager TP6 – Change Management, Communication & Training at Landesbank Hessen-Thüringen
Industries
Banking and Finance
Business areas
Information Technology
Marketing
Project Management

Change Management, Communication & Training

Introduction of the Omada Identity Management Suite in the LIMES project (expansion of access rights management) and in the Alpha – IT & Organisation program (budget 500 Mio. EUR) as part of a cross-bank digitalization process.

  • Stakeholder management from the Management Board to employees, developers and IT specialists – including stakeholder compass and interviews
  • Conceptualization of training, Web Based Training, learning videos and online help for the introduction of the Omada Identity Suite
  • “Security Parcours” on the GDPR and internal bank security requirements; project and department marketing for Information Security Management

Methods: Organizational Development, Identity & Access Management, Change Management, Workshops, Training & Education

Apr 2013 - Sep 2016
Frankfurt, Germany
On-site

Interim Marketing Manager/Sales Support

American Express Services Europe Limited

Position summary
Interim Marketing Manager/Sales Support at American Express Services Europe Limited
Industries
Banking and Finance
Business areas
Marketing
Project Management
Sales

Digitalization project – conceptualization, implementation and management of communication measures for the implementation of the web-based application: Buyer Initiated Payments by AMEX, Working Capital Solutions; planning and coordination of change implementation.

Dec 2012 - Mar 2013
Berlin, Germany
On-site

Interim Manager, Head of Business Development, New Business

The Property Agency GmbH

Position summary
Interim Manager, Head of Business Development, New Business at The Property Agency GmbH

Interim Manager, Head of Business Development, New Business – The Property Agency GmbH

Jul 2012 - Nov 2012
Berlin, Germany
On-site

Interim Manager, Head of Real Estate Marketing

Dr. ZitelmannPB. GmbH

Position summary
Interim Manager, Head of Real Estate Marketing at Dr. ZitelmannPB. GmbH
Industries
Real Estate
Business areas
Marketing

Interim Manager, Head of Real Estate Marketing

Aug 2011 - Jun 2012
Wiesbaden, Germany
On-site

Interim Management Supervisor

Vollblut GmbH & Co. KG

Position summary
Interim Management Supervisor at Vollblut GmbH & Co. KG
Industries
Professional Services
Business areas
Project Management
Quality Assurance

Interim Management Supervisor Vollblut GmbH & Co. KG, Wiesbaden

Role

  • Interim Management Supervisor
  • Overall coordination and quality assurance of interim assignments
  • Link between management, clients and the interim managers assigned
  • Ensuring the targeted, timely and cost-effective implementation of assignments

Responsibilities and tasks

  • Assignment management:
  • Clarifying the assignment, objectives, success criteria and framework conditions with the client
  • Ongoing monitoring of progress, risks and budget
  • Escalation management and finding solutions in critical project situations
  • Supervision and coaching:
  • Professional support and reflection for interim managers
  • Sparring partner for strategic and operational decisions
  • Promoting self-organization and responsibility for results
  • Quality management:
  • Developing and continuously improving standards, methods and templates
  • Regular reviews and status reports for clients and management
  • Lessons learned and knowledge transfer between assignments
  • Stakeholder management:
  • Maintaining client relationships at management level
  • Coordination between the client, interim management and internal departments
  • Organizational and change support:
  • Support with restructuring, transformation and digitalization initiatives
  • Supporting change processes at management and employee level
  • Handover and sustainability:
  • Planning a structured transition to the line organization
  • Ensuring sustainable results after the end of the assignment

Tools

  • Office 365
  • Teams
  • Word
  • Excel
  • PowerPoint
  • Miro
  • Zoom

Methods

  • Interim Management
  • Supervision & Coaching
  • Organizational Development
  • Change Management
  • Stakeholder Management
  • Project and Quality Management
May 2008 - Aug 2011
Frankfurt, Germany
On-site

Account Manager

knallrot. Werbeagentur GmbH

Position summary
Account Manager at knallrot. Werbeagentur GmbH
Industries
Advertising
Business areas
Customer Service
Marketing
Project Management
Sales

Senior Account Manager & Client Relations Manager

Role

  • Central interface between clients, creative, strategy and production
  • Responsibility for key clients and their overall communications support
  • Professional guidance of junior account executives and account managers

Responsibilities and tasks

  • Client consulting and development:
  • Strategic consulting for clients on brands, campaigns and communications activities
  • Expanding existing client relationships and identifying new business opportunities
  • Trust-based collaboration at decision-maker level
  • Campaign and project management:
  • Creating briefs and re-briefs for creative and strategy
  • Managing integrated campaigns (print, online, social media, out-of-home, events)
  • Responsibility for schedules, budgets and quality from the idea through to implementation
  • Presentations and pitches:
  • Presenting concepts and creative work to clients
  • Contributing to new business pitches and agency presentations
  • Costing and controlling:
  • Preparing proposals, calculating costs and monitoring budgets
  • Billing and commercial management of budgets
  • Leadership and team development:
  • Onboarding and coaching junior staff
  • Establishing efficient processes between client services, creative and production
Dec 2007 - Mar 2008
Cologne, Germany
On-site

Head of Marketing

CuluxCöln Gastronomie GmbH

Position summary
Head of Marketing at CuluxCöln Gastronomie GmbH
Industries
Food and Beverage
Business areas
Marketing

Head of Marketing

Oct 2006 - Nov 2007
Cologne, Germany
On-site

Senior Event Manager

STERNS GmbH / VINTAGE GmbH

Senior Event Manager

Jan 2002 - Sep 2006
Cologne, Germany
On-site

Managing Partner

exit100 corporate experience GmbH

Managing Partner

Oct 2000 - Nov 2001
Cologne, Germany
On-site

Client Consultant

Barten & Barten – Die Agentur GmbH

Position summary
Client Consultant at Barten & Barten – Die Agentur GmbH
Business areas
Customer Service

Client Consultant

Nov 1999 - Aug 2000
Cologne, Germany
On-site

Client Consultant

Die Fabrik – Gesellschaft für Film-, TV- und Multimediaproduktionen mbH

Position summary
Client Consultant at Die Fabrik – Gesellschaft für Film-, TV- und Multimediaproduktionen mbH
Industries
Media and Entertainment
Business areas
Customer Service

Client Consultant

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Education, Information Technology, Government and Administration, Advertising, and Real Estate.

Banking and Finance
Education
Information Technology
Government and Administration
Advertising
Real Estate
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Marketing, Information Technology, Sales, Human Resources, and Customer Service.

Project Management
Marketing
Information Technology
Sales
Human Resources
Customer Service
Profile match chart

Summary

Identifying challenges in the modern world of work

In the rapidly changing work environment, I act as a strategic partner for companies and organizations. I specialize in recognizing the many opportunities offered by digitalization and turning them into useful strategies. With a focus on organizational development, leadership skills and change management, I activate unused potential and guide change in the right direction.

Areas of expertise: Coaching and management consulting in the digital age

I design and facilitate workshops based on proven New Leadership, New Work and collaboration methodologies. The goal is to maximize efficiency and productivity in digital work environments. I also offer tailored solutions for the growing challenges of hybrid work and learning models. These approaches not only increase attractiveness for employers and educational providers, but also minimize the risk of employee overload, loss of identity and collective burnout.

Expertise and vision: Seamless integration of experience and progress

My broad range of experience – as a founder, lecturer and management consultant with expertise in digital transformation and organizational development – forms the solid foundation of my consulting services. This diversity allows me to take new perspectives and promote continuous learning. I consistently pursue the overarching goal of actively supporting my clients and business partners in the evolution of the world of work and sustainably strengthening their ambitions.

In my role, I integrate empowerment-oriented and transformational leadership techniques to create an environment that promotes initiative and personal responsibility. These methods support not only the personal development of each individual, but also the collective pursuit of excellence and innovation.

I support organizations as a consultant, business coach and interim manager through digital and cultural transformation – with the goal of developing companies and employees together. I have demonstrated my expertise at Deutsche Bahn, Atruvia, BWI and the Federal Employment Agency, as well as in the housing and energy sectors.

In coaching, I work systemically across all hierarchy levels – from CEOs and executive management to Product Owners and Scrum Masters – and support managers and teams, for example in the leadership program for 80 managers at DB Systel. The foundation consists of transformational and empowerment-oriented leadership as well as sound diagnostics such as MLQ, Big Five and BIP.

In change management, I combine Kotter, ADKAR and Prosci into a tailored approach. As an INQA Coach (BMAS) and DCV-certified Business Coach, I combine strategic vision with practical implementation – in workshops, training sessions and keynotes as well as in professional leadership responsibility as an interim manager.

Skills

Core Competencies

  • Leadership And New Work
  • Digital Transformation And Organizational Development
  • Change Management And Innovation Management
  • Agile Project Management And Coaching
  • Process Optimization And Efficiency Improvement
  • Stakeholder Management And Communication

Methods

  • Agile Coaching
  • Big 5
  • Business Coaching
  • Business Model Generation
  • Commit Commitment Scales
  • Bochum Inventory For The Description Of Job-Related Personality (Bip)
  • Design Thinking
  • Dsm-5
  • Empowerment-Oriented Leadership
  • Executive Coaching
  • Goal Attainment Scaling (Gas)
  • Holacracy
  • Ial
  • Icd-11
  • Ikigai
  • Impec
  • Kanban
  • Kassel Coaching Inventory
  • Mlq
  • Objectives And Key Results (Okr)
  • Organizational Energy Coaching
  • Safe Scrum
  • Scrum
  • Spotify
  • Systemic Coaching
  • Transformational Leadership
  • Value Proposition Design
  • Working Out Loud (Wol)

It / Tools

  • Amiy
  • Asana
  • Atlassian Confluence
  • Atlassian Jira
  • Atlassian Plans
  • Balsamiq
  • Bluejeans Network
  • Clarity
  • Coachhub
  • Coachingspace
  • Doodle
  • Google Workplace
  • Lean Ix
  • Linc
  • Macintosh/Windows
  • Mds Media Planning Dialogue System
  • Miro
  • Ms-Office365
  • Omada Identity Suite
  • Photoshop
  • Project
  • Salesforce
  • Sap
  • Sap Ecc6
  • Sap S/4hana
  • Sharepoint
  • Skype For Business
  • Slack
  • Teams
  • Teamviewer
  • Thankscoach
  • Trello
  • Typo3
  • Wordpress
  • Projectplace
  • Gsuite Google
  • Intranet
  • Aws-Cloud
  • Private-Cloud
  • Service Now
  • Transition Tool Kits

Additional Competencies

  • Introduction And Secure Implementation Of Chatgpt, Claude, Microsoft Copilot, Gemini, Perplexity And Notebooklm
  • Hybrid Work And Psychological Safety
  • Change Management According To Kotter, Adkar And Prosci
  • Itil 4, Bpmn 2.0, Enterprise Service Management And Camunda
  • Less, Lego® Serious Play®, Conceptboard, Zoom, Power Apps, Moodle And Redaxo
  • Digital Sovereignty, Gdpr, Nis2, Eu Ai Act And Iso 27001

Languages

German
Native
English
Advanced

Education

Apr 2023 - Oct 2024

SRH Berlin University of Applied Sciences - Berlin School of Management

MBA · Business Coaching & New Work-Organizational Development · Berlin, Germany

MBA Business Coaching and New Work Organizational Development (SRH University Berlin)

I completed the accredited, part-time MBA in Business Coaching and New Work Organizational Development at SRH University Berlin. The program is led by Prof. Dr. Carsten C. Schermuly and recommended by the German Coaching Association (DCV). The program combines scientifically grounded coaching training with organizational development and business management knowledge.

This gives me:

Evidence-based coaching: I understand the psychology of coaching, including factors that influence effectiveness, risks and limits. I work with systemic methods and value a strong relationship with my coachees, both in person and online. Diagnostics and evaluation: Using validated instruments, I analyze individuals, teams and organizations and make the impact of measures measurable. I also recognize when an issue goes beyond coaching and should be referred to other professionals. New Work transformation: I support organizations on their way to new forms of work, with a focus on structure, culture and leadership as well as psychological empowerment and health. Entrepreneurial understanding: I understand business processes, finances and the reality of managers. This allows me to advise management as an equal partner.

My goal is to support change processes professionally and coach people effectively in new roles, in a practical and scientifically sound way.

Oct 2018 - Feb 2020

Energy Factory

Organizational Energy Coach · Business Coaching · St. Gallen, Switzerland

Certified Coach for Organizational Energy (energy factory St. Gallen)

As a licensed Coach for Organizational Energy, I measure how much of their potential organizations and teams actually mobilize for their central goals. I make visible what drives them and what holds them back.

The concept of Organizational Energy was developed by Prof. Dr. Heike Bruch at the University of St. Gallen. It is scientifically grounded and has been used for over 20 years. So far, more than 1.700 companies and over 700.000 employees have been surveyed. This creates meaningful benchmarks. Studies show that energy in an organization significantly influences productivity, vitality and innovative strength.

This is how I work:

Measure instead of guessing: With a validated online tool, I quickly and comparably record the energy in your team or company. Start conversations: The results provide a basis for reflection and dialogue and show concrete starting points. Support effectively: Together with managers and teams, I develop measures that release energy and maintain it over the long term.

My focus areas are leadership, team dynamics, change processes and employer attractiveness. My goal is evidence-based support that moves from gut feeling to reliable figures.

Completion delayed due to Corona!

Sep 2018 - Aug 2019

Universität St. Gallen

CAS · Digital Leadership and Transformation Certificate (CAS HSG) · St. Gallen, Switzerland

St. Gallen Leadership & Transformation Certificate (CAS HSG), University of St. Gallen

I completed the certificate program (CAS, 10 ECTS) at the Executive School of the University of St. Gallen. The modules took place in St. Gallen and Berlin, including sessions with Prof. Dr. Heike Bruch, Prof. Dr. Falk Übernickel and Prof. Dr. Jan Marco Leimeister. The focus was on how managers can shape transformation together with their teams.

Key content:

New Work & Leadership: Work culture 4.0, new leadership models and shared leadership Energizing Organizations & Digital Value Creation: Organizational energy and high performance in the digital world of work, digital strategies and business models, a learning journey to pioneering companies in Berlin Agile Work & Design Thinking: Agile methods and tools, ambidexterity and speed in organizations Cultural transformation: New Work transformation, leading digital change, the impact of artificial intelligence on the world of work

I worked on real leadership cases and used validated assessments. I therefore combine scientific foundations with tools that can be used directly in everyday leadership. For me, people remain the decisive factor in every transformation. Technology is a means of achieving impact, not an end in itself.

...and 3 more

Certifications & licenses

INQA Coach

BMAS · Berlin, Germany

DCV-certified Business Coach

DCV

SCRUM Master/Product Owner

Systemic Coaching

SÜ2 – extended security screening (SÜG) completed

Statistics

Experience

Total positions 27
Experience in Banking and Finance 6 y
Avg length 1 y 2 m
Longest experience 5 y 7 m

Global experience

Countries worked in 2 (Germany, Switzerland)
Primary country Germany

Expertise

Recent roles Trainer & Facilitator for Digital Sovereignty, Interim Head of Organization, Trainer, Coach & Facilitator for New Ways of Working
Main industries Banking and Finance, Education, Information Technology
Main business areas Project Management, Marketing, Information Technology

Qualifications

Highest degree Master
Certifications earned 5
Member since
Last update
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Frequently asked questions

Have questions? Find more information here.

Olaf is based in Frankfurt am Main, Germany and can operate in on-site, hybrid, and remote work models.

Olaf speaks the following languages: German (Native), English (Advanced).

Olaf has at least 26 years of experience. During this time, Olaf has worked in at least 26 different roles and for 27 different companies. The average length of individual experience is 1 year and 11 months. Note that Olaf may not have shared all experience and actually has more experience.

Based on recent experience, Olaf would be well-suited for roles such as: Trainer & Facilitator for Digital Sovereignty, Interim Head of Organization, Trainer, Coach & Facilitator for New Ways of Working.

Olaf's most recent position is Trainer & Facilitator for Digital Sovereignty at ITSM-COLOGNE.

In recent years, Olaf has worked for ITSM-COLOGNE, Nassauische Heimstätte, Kommunalakademie Deutschland AG, Atruvia AG, and FAIN Bildungs-GmbH.

Olaf is most experienced in industries like Banking and Finance, Education, and Information Technology. Olaf also has some experience in Government and Administration, Advertising, and Media and Entertainment.

Olaf is most experienced in business areas like Project Management, Marketing, and Information Technology. Olaf also has some experience in Sales, Human Resources, and Customer Service.

Olaf has recently worked in industries like Education, Government and Administration, and Information Technology.

Olaf has recently worked in business areas like Human Resources, Information Technology, and Project Management.

Olaf holds a Master in Business Coaching & New Work-Organizational Development from SRH Berlin University of Applied Sciences - Berlin School of Management, a Master in Business Coaching from Energy Factory and a Master in Digital Leadership and Transformation Certificate (CAS HSG) from Universität St. Gallen.

Olaf has 5 certificates. Among them, these include: INQA Coach, DCV-certified Business Coach, and SCRUM Master/Product Owner.

Olaf is immediately available full-time for suitable projects.

Daily rate distribution

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10% of experts charge less than €480 per day.
10% of experts charge between €480 and €640 per day.
10% of experts charge between €640 and €800 per day.
40% of experts charge between €800 and €960 per day.
10% of experts charge between €960 and €1120 per day.
20% of experts charge €1120 or more per day.
<€480 €480-​640 €640-​800 €800-​960 €960-​1120 €1120+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

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Daily rate avg. 859 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

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Median rate 912 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 30 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.