Beate Peters-Interim Head of Service

A customer-, employee-, and process-oriented leader with a strong curiosity and passion for continuous improvement, who has used her skills in strategy development, change management, and cross-cultural collaboration to achieve outstanding results in different business models. Many years of experience in globally active companies, mostly US-based, with responsibilities for EMEA and APAC in various technical and commercial roles. Team building with a focus on strong employee engagement and maximizing employee potential. Key success factors have been strong analytical skills, a very structured way of working, high reliability, and involving local teams. The intensive training as a quality manager early in her career enabled her in a special way to optimize business processes and consistently implement continuous improvement based on the Toyota philosophy. Her biggest achievements so far include building a technical service organization in China, merging two service areas during a company merger, rolling out a new “Software as a Service Predictive Maintenance Solution” in Europe, and successfully introducing a service management software (Salesforce).