Christian Fritsch-Architecture Management
Check rate
Experience
Architecture Management
Agency
Expert in the company's architecture management area
Support for standardizing the company's IT landscape
Further development of architecture management
Shaping the company's business architecture
Restructuring, administration and maintenance of all IT assets
Support in creating a unified software asset management and CMDB
Creation of unified document management (e-file)
Transition of documents into a central DMS structure
Link between architecture management and the department's internal business process management
Support in developing strategic and tactical development plans
Organizing communication with key stakeholders
Support in the conception, organization and coordination of the architecture office to be built up
Accompanying and advising the entire architecture management process
Advising the company's business units on architectural topics and their framework conditions
MS Office, Windows 10, VBA
ITIL, TOGAF, PowerBi, Kanban, Scrum
Internal agency tools
Open Touch Conversation, Webex, wire, bdbos
MS Sharepoint, JIRA, Confluence
ARIS, Archimate, BPMN
Service Engineering / Change Management
Provider
IT Service Engineer
Change management for changes created by the provider or needed from the provider's point of view
Workplace management
Managing external service providers
Maintenance of the supported portfolio for end devices and accessories in cooperation with the provider
Maintenance of the CMDB in ServiceNow with the help of CSDM, in cooperation with the provider
Approval of updates
Implementation of special systems
Definition of the client design in cooperation with the provider
Maintenance of the IT shop
Procurement and management of public certificates from external providers for computer authentication and S/MIME
Procurement and implementation of certificates with the help of PKI
Participation in moving "PKI as a Service (SaaS) to the cloud"
Access concept for file services
Maintenance of the IT shop (SSR)
Coordination of configuration changes with the provider
Approval of updates
Capacity planning for hardware, software and licenses in cooperation with the provider
Maintenance of license management (controlling license portfolio, pool and all attributes in SAM)
Definition of architecture and technical performance parameters in cooperation with the provider
MS Office, Windows 10
Teams, VDI
ITIL
Company-specific tools
JIRA, ServiceNow, CSDM
Deployment Management
Insurance
Deployment manager in insurance
Creation of the deployment schedule based on the release plan
Organization of deployments and coordination of deployment dates including their dependencies with the Test Environment Manager, test manager and project managers
Execution of deployments on test and acceptance environments as well as monitoring and bug fixing
Update of certificates
Coordination of test data management and derivation of business needs for the functional configuration of the environments
Creation of deployment orders for external data centers
Ensuring technical smoke tests to guarantee that the environment is ready for functional pre-tests
Establishment and management of deviation processes, carrying out root cause analyses, developing problem-solving plans and implementing sustainable improvement measures
MS Office 365, Windows 10
MS Teams
UCD, Jenkins
JIRA, Confluence, ServiceNow
Change Management and Document Management
Agency
Leading change management
Preparation of the implementation of a DMS (e-file) (forming various committees, boards, steering committees, etc.)
Building and continuing change management
Introduction of various control bodies (CABs, IT-PMO, etc.)
Introduction of various control mechanisms (creating/extending various approval and governance processes)
Subject matter leadership in developing solutions and concepts
Implementation of the processes/mechanisms/bodies in digital form (project management: implementation in JIRA)
Support of the license pool in coordination with release management
Communication with the customer's contacts in close coordination with internal teams
Coordination, organization and steering of work packages towards IT-PMO
Documentation in Confluence
Project controlling (collecting statistics related to CM)
Stakeholder management
MS Office, Windows 10, VBA
ITIL, Kanban, Scrum
Internal agency tools
Bdbos, wire, Webex, Open Touch Conversation
Confluence, Jira
Project Management “P3000.V2”
Data Processing Center
DVZ subject matter project lead and central team manager
DVZ subject matter project lead and central team manager for the internal DVZ project management in "P 3000 V.2" according to PRINCE2
Support in creating project, phase and, if needed, exception plans with ServiceNow project management
Filling ServiceNow project management with projects from MS Project
Subject matter leadership in developing solutions and concepts
Communication with the customer's contacts in close coordination with the customer relationship manager and the project manager
Coordination, organization and steering of work packages and the teams delivering the work
Documentation of project control activities by creating necessary minutes and tracking agreed decisions
Project controlling (supporting activities in planning, measuring and steering projects regarding deadlines, effort and project progress) in the area of responsibility
Carrying out quality and risk management in the area of responsibility
Carrying out the transition to a new IT infrastructure
MS Office 365, Windows 10
Webex
Pipe+
PRINCE2
Internal DVZ tools
Multi-project and transition management Windows 10, Office 365 rollout and document management
Drogeriemarktkette
Project lead for Windows 10 rollout (agile project development)
Implementation of the defined client design Win10 1909
Creation of release-specific rollout plans and SOPs
Planning, design, and setup of the complex IT project "Windows 10 Rollout"
Hands-on troubleshooting (technical issues (GPOs, CISCO VPN Remote Access, VLAN, WLAN and LAN, user profiles, Outlook, etc.))
Hands-on troubleshooting (guidelines (HowTo), webinars, office hours, blogs, wiki)
Coordination of internal teams as well as external resources
Optimization/creation of defined rollout processes, as well as resource planning in mass rollouts
Backup and restore scripts in the rollout
Queries of SQL Matrix databases
Queries of AM/ALM Application Lifecycle Management (application and license management)
Ensuring quality standards
Weekly reporting and presenting the status
Support in technical support of some "application owners"
Single point of contact throughout the entire rollout
Risk management and communication with stakeholders
Ticketing with Jira and Confluence
Queries with PowerShell
Preparing the Win10 packages for the in-place upgrade to 20H2
Time and billing management with "timr"
MS SharePoint, Matrix42 Software Asset Management
MS Office 365, Windows 10, Azure, OneDrive and SharePoint
VPN and PowerShell
Skype for Business, MS Teams, OneDrive
Ticketing and project management with JIRA, Kanban, MS Project, PowerBI
Workspace One (WS1)
ITIL, Matrix42 Empirum and SAM, Avaya Client, SOP (Standard Operating Procedure)
Project management SC2020
Bundesagentur für Arbeit
Service Center 2020 operations lead, project support SC2020
Steering the team to support the operation of Service Center 2020 as interim operations manager
Monitoring complex IT processes and optimizing ticketing processes
Ensuring compliance with One Incident processes according to ITIL
Compliance with agreed SLAs, risk management
Organization and further development of incident and problem management processes with the customer -> business process modeling/process definitions (BPMN)
Ensuring IT operations (Skype for Business -> SC2020)
Daily reporting to management
Project management toward milestones and wave rollouts
Creation of configuration sheets for roles & rights (role catalog), as well as configuration sheets for the implementation of SC2020 in the individual waves
Ensuring quality standards
MS Office 365, Windows 10, PHP
Skype for Business and VoIP
Ticketing with ARS and OTRS
Project management with Jira, MS Project
ITIL
Multi-project management ICAS1
Volkswagen
Multi-project lead for digitalization - ICAS-1 control of function integration (agile rollout)
Steering/support of SW integration and infrastructure of the function teams from Tier1 and SW sub-suppliers
Identification/removal of gaps from the overall system integration of individual functions, risk management
Optimization of processes in project and delivery management (ensuring on-time delivery of applications to meet project milestones, as well as components and accessories)
Creating and optimizing SOPs
Organization of integration and commissioning workshops
Creation of work packages
Maintaining the ICAS datasets (SQL)
Weekly reporting to management (creating and maintaining analysis matrices and presentations)
Continuous updating of the stakeholder matrix
Document management
Compliance with customer guidelines
Monitoring of complex IT processes
MS SharePoint and various databases in the intranet
MS Office 365, Windows 10, Bitlocker
Cisco Webex, VPN, Citrix
Skype for Business and VoIP
VW internal tools/methods, Doors, ERP (SAP), ERP (MS Dynamics), SharePoint
Ticketing with Jira and ServiceNow
ITIL, SAFe, Scrum, SOP (Standard Operating Procedure), UML, Kanban, XP, Agile
Project, transition and digitalization management (DevOps)/ITSM rollout
Deutsche Bank
Implementation and deployment of applications into the "Deutsche Bank" environment, as well as server migrations
Agile project and transition management (leading complex IT projects for maintenance and further development of software and infrastructure in Deutsche Bank, as well as changes to existing IT services)
Optimization of SOPs
Business service - coordination of different teams (international) to carry out the deployment process for applications and servers -> steering service providers, as well as coordination with the customer
Creating, evaluating and "pushing through" changes with ServiceNow/dbUnity in the advisory board. Coordinating changes in the board committee
Automation of infrastructures in the server environment in connection with APIs of applications
Digitalization of service reporting of various KPIs (incident, problem, change, etc.)
Monitoring implementation and deployment incl. dependencies (SEPA payment, etc.)
Single point of contact -> weekly reporting to management (creating presentations)
Creating mind maps and work packages
SPOC between Application Lifecycle Management (AM/ALM), as well as Software Asset Management (SAM) and license management and the application owners
Co-management of software assets with ServiceNow Asset Management
Initiating the restructuring of deployment process automations and process definitions, as well as their dependencies (e.g. Cyberark, Nexus, REST API, FRS, CMDB, firewall, group policies (GPO)) and the resulting reintegration of outsourcing parts (deployment from India back to Germany)
Stakeholder management and knowledge transfer
Implementation and further development of services in ServiceNow (SNOW) across environments (dev, int and prod)
Implementation of additional IT service management services (BSM - Business Service Management)
Continuous further development of the ITSM system (Jira and ServiceNow)
Ensuring quality standards and compliance (test management)
Implementation and definition of test cases and test-related tool adjustments
Translating IT language for non-technical recipients
Ticketing with Jira and BMC
Adobe Campaign, BIC-Ermittler, BSL, Apache, Tomcat, Java, SharePoint, etc.
MS SharePoint (intranet)
MS Office - later MS Office 365, Windows 10, Bitlocker, PHP, VBA
Skype for Business and VoIP, Cisco Webex
Servers and virtualization (VMware, Docker), Citrix, Kubernetes
Bank-specific tools/methods, business process modeling (BPMN), analysis/optimization of workflows
UC4, Jira, Confluence
DbUnity (ServiceNow + CSDM -> project, incident, problem, and change management)
Mindjet MindManager, SOP (Standard Operating Procedure), ITIL, Scrum, Agile
SAM and Azure
Enterprise project and transition management (DHP)/ITSM (DevOps)
Ford
"Agile project and procurement management" -> rollout -> migrations, implementations and deployment of Ford servers (DELL + HP) and clients worldwide (Windows 10, Unix, Linux, Solaris (C3P), physical and virtual), digitalization of approval processes
Co-planning the smooth move or transition of the IT system from one IT landscape to another. (data center relocation) (relocation of networks, hardware, etc.)
Application management (AM/ALM) (DevOps), support of various applications for preparation of implementations
Requirements analysis (Requirement Engineering)
Multi-project management
Optimization of communication processes
Implementation of new processes for test cases, or adjustment of existing processes
Business services - delivery and deployment management (coordination of international teams) and hands-on test management
Stakeholder management
Further development of IT service management processes (incident, change, release, asset management, etc.)
Tracking orders, shipping and delivering, engineering
Project reporting (weekly, monthly to Ford Germany and to the USA)
Checking the networks (WAN/LAN/WLAN) in the individual branches for clean deployment (OUs, GPOs, ports, etc.) incl. QoS (Quality of Service) and MDT (Microsoft Deployment Toolkit)
Checking and maintaining VLANs
Introduction and administration of Webex and Skype for Business
Documentation of workflows, process definitions and individual projects. Mapping these in ServiceNow
Building an internal CMDB with ServiceNow and CSDM
Ticketing and change management
Compliance with regulations and review of security policies
Risk management
Creating and optimizing existing standard processes (SOP)
Conflict, stakeholder and business service management
Translator of IT language for non-IT staff
IPMA
MS Windows Server 2003 - 2012, Windows 7/10, Safeguard/Bitlocker, FRS
VMware ESX and vCenter, Jump Server, Terminal Server
SuSe Linux 10 and 11, C3P
Ford internal tools/methods, Bitbucket, ERP (MS Navision and SAP)
MS SharePoint (intranet), CMDB
MS Office, Visio, OneNote, Apache, Java, Tomcat, WildFly
Cisco, Webex and VoIP, OneDrive, Azure and AWS
ITIL, SCRUM, Kanban, OOA & OOD, Agile
VDI, NetApp, Pure, VMware, Shell, PHP
Ticketing with BMC Remedy and ServiceNow + CSDM (eBonding, incident, problem and change management)
Mindjet MindManager
Project/Transition Management (Introduction of IAM), Rollout
Tchibo
Introduction of Quest One Identity Manager
Support for the technical implementation (integration of IAM with various target systems via interfaces): SAP (ERP and HR), MS Active Directories, Non-SAP, Global Data Synchronisation Network (GDSN)
Reporting and monitoring of the project as well as requirement engineering and stakeholder management
Virtualization of test systems (VMware)
Documentation of dependencies between various IT systems (MS Dynamics CRM, AD, SAP HR, etc.), as well as various dependencies (group policies, firewall, etc.)
Network review (permissions, etc.)
Introduction of the role and rights concept for IAM
Restructuring and digitization in organizational development
IPMA
SOP, ITIL, SCRUM, OOA & OOD, business process modeling (BPMN)
Cloud
Cisco Integrator Package C60 and VoIP, Citrix, Jump Server
MS Office, Windows 10, PowerShell, Skype
DELL Quest Identity Manager (IAM)
Sub-project management (migration to Win7)
Bundesagentur für Arbeit
Partial coordination of application projects (from software registration through QA to production)
Requirement engineering
Cataloging existing applications, analyzing the feasibility of packaging with the help of package builders
Maintenance of cataloged applications with regard to releases
Problem, risk, and quality management in the application area (ITIL)
Reporting and monitoring of application approvals, checking software flows
Support for the respective application and product owners (consideration of old, new, or changed business applications, GPOs, etc. on the client)
Organizational development in the area of application processes (licenses, rollouts/migrations, etc.)
Project management support for client operations (mobile workstations and desktops) nationwide in the current environment as well as in the new one (Win7)
Monitoring network traffic of individual devices or device groups, as well as departments in preparation for the rollout
Windows deployment (SCCM, OSD)
Assistance with setting up printer environments on server and client side
Support for the service desk in the migration (2nd and 3rd level support for user and system support under Windows 7)
Coordination of service providers (Microsoft, etc.)
Troubleshooting (IE <-> SharePoint (intranet))
In-house agency tools, etc.
IPMA, MS Office, MS Lync, Cisco VoIP, BMC Remedy ARS, HP Tools, SkyDrive (later OneDrive), VMware, PowerShell, CMDB, Windows
Project Management
Telefonica
Support for the introduction of Lean Six Sigma
Planning for Operations & Excellence
Support for internal and external communication, as well as all escalation paths
Building and documenting process and reporting structures
Creating and setting up workshops
MS Office, O2 in-house tools, Scrum, Lean Six Sigma, Cisco VoIP, MS Webmeeting
Support in incident and problem management in the rollout to Windows 7
Universitäre Psychiatrische Kliniken
Migration from WinXP to Windows 7, and Office 2003 to 2010
Software deployment with Matrix Empirum
Testing applications
Migration of the print environment
Testing the migration from Exchange 2007 to 2010
MS Office, Win7, ITIL, MS Exchange
2nd Level Support
Deutsche Bundesbahn
Migration of DB from Win2000 to Vista, Office 2003 to 2010 >30000 clients
Deployment with HP Insight Manager, ACAT and Clientchecker
Ticketing with BMC Remedy ARS
Support for printer environments, as well as network permissions (proxy, ports, etc.)
Review of requirement specifications (server)
Troubleshooting (firewall, GPOs, etc.)
Monitoring with SCOM and SCCM
Monitoring of "FreeFlow Accxes Control" (print management from Xerox)
License management with Managedsoft
Monitoring recoveries and Citrix
Resolving issues in the infrastructure, QoS (Quality of Service)
HP Insight, company-specific tools, BMC Remedy ARS, SCOM, SCCM
Solution Architect Rollout and Project Management/ITSM
Federal Office for Information Technology and Telecommunications
Migration of the federal administration to Windows 7 and Office 2007 for over 40,000 clients
Processing and implementation of various migration steps
Project management according to HERMES
Coordination of the migrations (hardware delivery, support, floorwalker, on-site support, etc.), including managing service providers
Risk management related to the two points above
Reporting and creation of cost analyses, coordination of stakeholders
Optimization of business processes and modeling with ARIS (BPMN)
SW deployment (SCCM, MS Office Automation Operation Platform 2010)
Migration of Exchange Server from 2007 to 2010 (in a team)
Creation of new processes, as well as optimization of existing ones
Updating communication and escalation management
Migrations of printer environments across Switzerland, checking network segments and user permissions
Application management and support, change management
License management
Group and repository analysis of the department
Cleanup and consolidation of the groups and repositories of the respective offices, as well as adjusting group policies
Introduction of hard disk encryption (BitLocker) and file services, management for operation of MAPs, as well as ensuring endpoint security
SCCM, MS Office Automation Operation Platform 2010, Windows Server, HERMES, MS Office, MS Project, BMC Remedy, Mindmanager, Cisco VoIP and Webex, VMware, Citrix
IT Project Management and Hands On
Panasonic Automotive Systems Europe
Software deployment (Symantec Ghost, Acronis SnapIn) with the goal of migration to SCCM
Adjusting SAP login scripts
Server consolidation and virtualization
Migration of Office 2010
Setting up BlackBerry Enterprise Server 5
Connecting mobile phones from different providers
Encryption using TrueCrypt and BitLocker
Monitoring SCOM agents
Monitoring print servers
Final testing of the migration from Exchange 2007 to 2010
Implementing Citrix and endpoint security
Symantec Ghost, Acronis, BlackBerry Enterprise Server, SCOM
IT Project Management and Hands On in Rollout
Chemicals + Transport & Logistics (ABC-Expand)
Advising the customer regarding migrations to Win7 and Server 2008
Creating ROI calculations and showing cost drivers
Setting up communication and escalation management
Planning WAN/LAN and network components, as well as setting up printer environments (print servers, network printers, etc.)
Planning user permissions in the network, proxy and firewall (port forwarding, etc.)
Creating virtual environments (VMware)
Setting up file services, VoIP and printing
Monitoring the budgeting
Replacing the merchandise management system (Datev) with MS Dynamics CRM + AX with the help of Microsoft Support
Project management for the Windows 7 migration according to ITIL on FAPs and MAPs
Revising group policies and permissions
Setting up print management "PrinterAdmin"
Setting up remote access via VPN
Setting up and expanding the merchandise management system "CSB"
Coordinating interface programming with various transport companies and Florechemie
Adjusting Active Directory, etc.
Monitoring IT security policies, as well as monitoring the entire IT environment
Migration to MS Office 2010 and IE8
Setting up license management with Miss Marple
Creating training concepts and specifications (network, server, etc.)
MS Office, ITIL, Cisco VoIP, MS Exchange, Windows Server
Identity Management
Avanade
Taking over the existing IT infrastructure into the IDM
Administration of Microsoft Identity Lifecycle Manager 2007
Monitoring the defined processes in ILM
Taking over SAP identity into IDM
Connecting ERP (SAP) to IDM
Administration of Omada 6.2
Optimization of the IT infrastructure (file and permission management)
Documentation of business processes in ARIS (BPMN)
Administration of DFS, AD, etc.
IPMA, MS Office, Cisco VoIP, PRINCE2, Omada, MS Identity Lifecycle, MS Windows
Operations
RTC (Berner Kantonalbank)
Support in day-to-day business (SIM, Symantec SAV, Symantec Endpoint Protection, ticketing with ARS)
Checking specific areas of the IT infrastructure
Client monitoring for more than 5,000 clients with SCOM (FAPs and MAPs)
Supporting processes with ArisPlatform
Symantec SAV, HP SIM, MS SCOM, Aris
IT Consulting
Campus Computersysteme
Virtualization with VMware vSphere 4.1
VisionCore, supporting software for VMware
Backup and disaster recovery strategies with Syncsort
Design of MS Forefront
Introduction of Windows 7
MS Forefront, VMWare vSphere 4.1, Win7
Operations / Rollout
T-Systems
Project management according to HERMES
Reporting and controlling of time-based software distribution deployments on Windows Server 2003/2008, WinXP, Win Vista, as well as MS Office 2007 (>10000 clients, FAPs and MAPs)
IT management and software management with Empirum 2005/2008
Maintenance of the network cluster (monitoring traffic on proxies, switches, etc.), then planning the deployments
Risk management (plan "A", "B" + "C") as well as cost impact and resource needs
Writing requirement specifications for new servers (e.g. blade)
Adapting the packages
Writing operations manuals
Maintenance of the document management system "My Workroom"
Partial service modeling with ArisCentraSite
MS Project, MS Office, Cisco, VoIP and Webex, VMWare vSphere 4.1, HERMES, Matrix42 Empirum, WISE, Orca, Aris
Software Management, HP Radia (HP OpenView)
BWI
Administration (patching, packaging, distribution, etc.)
Ticketing
Documentation of the packages
Monitoring of printer rollout
HP Radia, Ultra Edit
Project manager preparation rollout >50000 clients
RWE and Société Luxembourgeoise de Centrales Nucléaires
Change management according to ITIL: standardized methods and procedures for implementing changes in IT
Adapting IT infrastructure concepts, focus on SQL databases and Exchange servers
Planning and coordinating the implementation of changes. Monitoring and reporting on the implementation
Review and final processing of RfCs (Request for Changes)
Release management: documentation of scope and changes, especially rollback descriptions
Quality checks and performance tests of the clients
Project coordination and alignment: reporting, milestone reporting, coordination with other project teams
Service level management: negotiation of SLAs taking OLAs and underpinning contracts into account
License management with Matrix42
Planning and controlling further projects (upgrade of client operating systems to Vista, migration of Lotus Notes to Exchange 2007)
Application analysis and quality management related to packaging (WISE, Empirum, etc.)
Preparation of the introduction of VoIP
ITIL, MS Office, MS Project, Mindmanager, Lotus Notes, Cisco VoIP, Matrix42
IT Trainer
Bayer
- Training topics: MS Excel 2007 (pivot tables, data import and export, data analysis, matrix, etc.)
IT Trainer
Deutschlandfunk
- Training topics: MS Excel 2007 (spreadsheet work on pivot levels, matrix, database import and export)
Project Manager, System Engineering and IT Trainer
ABC-Expand
Designing the new IT infrastructure, creating architecture concepts, project management according to ITIL
Deployment of desktop PCs and laptops (>2000)
Integration of application systems and platforms into the IT infrastructure
Setting up the new file services (DFS, etc.) and the printer farm (print server, management, etc.)
Design and setup of the printer environment with CZ PrintJob Tracker
Migrations from XP to Vista with regard to security policies
Planning all emergency measures and carrying out risk analyses
Setting up and connecting Datev (business accounting and tax)
Setup of multi-VPN and Windows Server cluster in the data center
Designing a new training network (approx. 400 clients)
Virtualization of hosted servers (VMWare ESX, HyperV) with different OS
Administration of the VMs with NetApp SnapManager for Virtual Infrastructure
Designing and setting up video conferencing and VoIP
Standardization of individual processes according to ITIL
Setting up SLAs, ticketing, budget controlling
License management with Desktop Inventory (Peregrine)
IT management with SCOM 2007, software delivery with Empirum
Building backup strategies (Symantec, Veritas, NT-Backup) and security strategies (WatchGuard, McAfee ePO)
IT trainer for MOC 70-294 (Windows Server 2003 AD Infrastructure) and MOC 70-293 (Network Infrastructure)
MS Office, Cisco VoIP, ITIL, MS Windows, Cisco managed switches, MS SCOM, VMWare ESX, Peregrine, Empirum, Veritas Backup Exec, McAfee ePolicy
Project Manager Software and Hardware Rollout (> 140,000 clients)
BWI
Leading a team of about 15 people
Planning the rollout (WinXP and Win7, as well as MS Office 2003 and 2007)
SPOC (Single Point of Contact)
Support in marketing (presenting products through kickoffs, developing individual solutions)
Reporting and managing with MS Project 2003 (milestone reporting, timezone reporting)
Managing process organizations (PZOs): Co-developing management, information, and logistics processes, optimizing workflow organizations
Implementation organizations (RealOrgs): Implementing the project SASPF, handling administrative and logistics processes in SAP
Introduction organizations (EFOs): Introducing the software through implemented processes in the affected units
Final preparation for carrying out rollouts (planning WAN, LAN, IT peripherals)
Carrying out risk analyses and adapting to the security policies of the German Armed Forces and BWI
Ensuring PKI in the new WAN (synchronization in AD)
Migrations and integration of telecommunication systems (Alcatel)
Support in creating requirement specifications (network and server)
Documentation of ITIL-oriented processes (BPMN)
IPMA, MS Office, Cisco VoIP, Cisco CTS 500, ITIL, COBIT
Project Management Team
Bundeswehr
- Leading a team of about 26 people
- Migration of the DB from Win2000 to Vista, Office 2003 to 2010 >30000 clients
- Analysis of the IT infrastructure, creating infrastructure concepts (routing, VLANs, etc.) and operations manuals
- Project and process management according to ITIL
- Planning disaster recovery management and documenting worst cases
- Setting up the new file services and software deployment with Empirum
- Building a data center and an MS Windows Server 2003 environment (22 servers, 13 Unix servers, 800 clients)
- Designing the AD and building the ESX server farms
- Setting up VoIP and integrating Linux servers/SAN in the WAN
- Administration of MS WSUS, ManageSoft, SCOM 2007, SCCM
- Integration of old SQL DBs
- Introduction of cross-functional security (Shavlik, TrendMicro, Symantec) according to ISO 27001
- Using identity management with ISIP and synchronization between AD and OpenLDAP (MS ILM 2007)
- Managing Utimaco Safeguard Enterprise FDE on notebooks
- Taking best practices into account with ITIL and COBIT
Project Management Team
CeNTech
- Implementation and system integration of infrastructure services: name server (DNS Bind), proxy server (HTTP, FTP, squid), anti-SPAM (Greylisting, SPF)
- Implementation and system integration of firewalls: Checkpoint on Nokia Security Platforms, Sidewinder, Trend Micro (IMSS)
- Implementation of certification authorities (MS Certificate Server) and administration of registration authorities (CMS)
- Administration of directory and validation services
- Implementation of Lotus Notes databases (Domino) in MS Exchange Server 2005
- Migration to SQL Server 2005 and co-administration of the SQL databases
IT Trainer
Integrata AG
- Topic: Security in an MS Windows Server 2003 environment
Virtualization, Project Manager
Bundeswehr
- Managed a team of about 35 people
- Built large server environments using VMWare for training purposes, including clustered setups, redundancies, backup strategies, management, and security
- Created virtual applications and VDIs
- Planned, installed, and administered VMWare ESX Server 3 together with MS Project 2007
- Designed the IT infrastructure on site
- Administered VMWare Server, VMWare Workstation, and MS SoftGrid with NetApp SnapManager
- Set up cluster environments and installed server/client operating systems (Windows, Linux, MacOS)
- Created message servers (Exchange) with backup (NetApp SMBR)
- Built complex networks for development and testing purposes (IIS, web and FTP servers, etc.)
- Planned disaster recovery and security management
- Ticketing with ARS, backup with Symantec/Acronis, security with TrendMicro
- Planned, installed, and administered the PKI (card management with GemSAFE)
- Software delivery with enteo NetInstall, IT management with SCOM
- Simplified identity administration with MS Certificate Lifecycle Manager 2007
Subproject Manager, Software and Hardware Rollout
Kabel Deutschland GmbH
- Led 7 people
- Coordinated and controlled the software rollout (Vista, XP) with Matrix42 (Empirum 2005 SR2)
- Controlled disaster recovery (Empirum, Rsync, BackupExec, Ghost, etc.)
- Coordinated the hardware rollout (IBM) with MS Project 2005
- Coordinated and controlled the PKI rollout (Web of Trust)
- Automated software installations (MSI packaging, Empirum)
- Project management according to ITIL
- Controlled and reported the current status; reviewed operating concepts and escalation processes
- Provided active emergency documentation
Administration Team (Project Center)
Dresdner Bank AG
- Partial administration of TEMENOS24 (Operation Corporate Cash Management and Digital Asset Management)
- Processing Advancement, Security Management (Cisco, CheckPoint, Watchguard), Security Monitoring
- Front-, Middle- and Back-Office
Software Rollout (>1000 Clients)
T-Systems
- Ticketing with ARS
- 2nd level support (Blackberry, Exchange 2003)
- Troubleshooting
IT Trainer
Amentum GmbH
- Troubleshooting in the MS Windows Vista network
- 70-620: Microsoft Windows Vista Client, Configuring
- 70-622: Supporting and Troubleshooting Applications on a Windows Vista Client
- MS Office 2007 Enterprise
Subproject Lead “Test Phase”
Bertelsmann Österreich GmbH
- Update from HP Servicecontrol Manager to HP SIM (beta) and testing of HP SIM 4.2
- Analysis of the Windows environment with HP SIM and, in parallel, with MS MOM Server 2005
- Evaluation and co-administration of CheckPoint, security monitoring
IT Trainer
shs (Strukturholding Saar GmbH)
- 70-620: Microsoft Windows Vista Client, Configuring
- 70-622: Supporting and Troubleshooting Applications on a Windows Vista Client
- MS Office 2007 Enterprise
Hands-on Software Rollout
IT-Systems (Deutsche Post AG)
- Software rollout at Deutsche Post World Net (>17000 clients)
- System and software updates (migration to WinXP and MS Office 2003 prof.) over the network (HP-Radia, WSUS)
- Software configuration (CTI, MCA)
- Process and project management according to ITIL
IT Trainer
Schöll AG / Darmstädter Stadtwerke
- Employee training in the area of MS Excel 2007
IT Trainer
DEKRA / Bundeswehr
- Training for MOC courses: 70-272, 70-271, 70-291, 70-293, 70-294, 70-299, 70-298
- CompTIA Network+ network technologies
- WLAN: Practical use of WLAN and its security
IT project support
REWE Large Consumer Service
- Introduction of a new security and backup strategy
- Introduction of new hardware and software standards
- Planning and setup of software deployment (Empirum Pro Matrix 42), as well as packaging (WISE, Empirum)
- ISO 9001 certification
- Administration of MS Active Directory and DFS
- Administration of the Symantec product line (AntiVir Corporate, Ghost, etc.)
- Introduction and administration of storage solutions, including with TSM
Subproject manager, analysis
Rommel Klinik GmbH & Co Kg
- Analysis of an existing diagnostic application and the hardware systems
- Creation of an assessment of the existing system and evaluation of a new system
- Analysis of a test system (Medico/S) regarding usability and resource planning in the areas of desktop inventory, patient management and materials management
IT Trainer
Schöll AG / Linde AG
- Training in MS Windows XP, MS Office 2003, and network setup and administration
Project manager
Piwinger & Lau
- Setup of a training environment for network security
- Planning, installation and administration of VMware servers and workstations
- Administration of servers and clients (Windows 2000/2003)
- Creating VLANs, setting up VPN and RAS servers, Windows Server clusters
- Planning and administration of security policies and WLANs
- Planning software distribution with MS SUS, ManageSoft; security monitoring
Web Analytics
Feld M
- Web analytics / website tracking; KPI-based performance documentation for websites
- Planning and implementation of web analytics projects
- Support in developing website tracking concepts for online advertising campaigns
- Checking the technical implementation of tracking
- Creating marketing performance reports based on tracking results
- Knowledge management (research and preparing results)
Deputy Project Lead, Key Account
Siemens AG Österreich
- Supporting key account managers in reaching sales targets in retail and distribution
- Support in marketing; creating and evaluating reports
- Tracking figures and supporting action planning
- Building consistent structures (designing various processes)
- Sending product data and data sheets to customers
- Support at trade fairs, events, and dealer visits
- Checking agreed listings and helping create price lists
IT Trainer
DEKRA / Bundeswehr
- Training in various Microsoft courses (70-210, 70-215, 70-216, 70-218, 70-219, 70-270, 70-290, 70-291, 70-293, 70-294, 70-297, 70-271, 70-272, 70-214, 70-299)
- CompTIA A+ server and PC OS & hardware
- CompTIA Network+ network technologies
IT Trainer
Schöll AG / Rhineland-Palatinate Judiciary
- Topics: MS Office XP, MS Windows XP, internet and network
Project Management Team
Bertelsmann AG
- Software distribution with Empirum (>6000 clients worldwide) and customizing packages with WISE
- Administration of Cluster Server 2003 Enterprise and monitoring of storage solutions
- Creating new concepts in process management; updating processes according to ITIL
- Controlling (backups, workflow, processing) and delegating database backups
- Involved in the migration from Lotus Notes to Exchange 2005
- Reporting and documentation with MS Project; migration of SW management from LanDesk to Matrix
Project Team
Städt. Klinikum Kemperhof
- Migrations of all Windows servers from Windows 2000 to Windows Server 2003
- Conversion and migration to thin clients (>1500) (Windows XP Professional and MS Office 2003 Professional)
IT Trainer
VHS
- Topics: MS Windows, MS Server, MS Office, networks, security in the network and on the internet
IT Support
WOW interMedia
- Implementation and maintenance of IT networks in doctors' offices, clinical facilities, and law firms
- Representing customers on the internet
IT Support
Apotheke Medico
- Implementation and maintenance of IT
- Support for the RobotMan robotic system (automated inventory management)
- Remote maintenance, back office; support for the Medico software
IT Trainer
Compu-X
- MS Windows 2000, MS Office 2000
Support for management, project manager
Sustaplast KG
- Managing 4 part-time employees
- Article and production data analysis; workflow analysis
- TCO (Total Cost of Ownership) and ROI (Return of Investment) in the IT area
Owner and managing director
NewMedia
- Concert business; expansion into marketing and IT
Internship
City Administration Koblenz
- Hardware support
- Implementation of client software
Electrical journeyman
BWZ
- Modern electrical installation in businesses and companies
- Business: PLCs, bus systems, 2-wire multi-communication, networks
- Deutsche Bahn: switch heating systems, signal boxes, PLCs
Organization
NatureOne
- Insight into the organization of events and their commercial areas
Owner
NewMedia
- Owner and managing director, working in the field of concert management
Electrician Journeyman
Elektro-Pretz
- Modern electrical installation in private and commercial settings (PLC, modern communication, bus systems, etc.)
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Government and Administration, Information Technology, Healthcare, Automotive, Professional Services, and Construction.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Operations, Strategy, Quality Assurance, and Marketing.
Summary
The Fritsch factor: project management, DevOps and consulting work – simply! Complete IT solutions
Because it pays to work with an expert in conception, consulting, leadership and updates in projects.
As a consultant, I support projects with a focus on project/release rollout management, BCM/BCP (Business Continuity Management & Planning), ITSM (IT Service Management), release, license and change management, as well as DevOps and hands-on work.
Skills
It Project Management
It Service Management
Business Continuity Management (Bcm/Bcp)
Devops
Project/Release Rollout Management
Release Management
License Management
Change Management
It Consulting
Deployment Management (Hardware In The Area Of Network And Servers, Software)
Rollouts/Migrations (Hardware And Software)
Design And Administration Of It Networks And Server Landscapes
Consulting For Professional It Project Management And It Service Management In Large Projects Incl. Tools/Methods
Development Of Strategies, Plans, Actions, Tasks Or Processes As Well As Securing It Operations In Large Projects
Improvement Of Processes In Software Deployment And System Administration Of Large Projects
Knowledge In The Marketing Area (Skimming, Standard Strategies, Penetration)
Experience With Intranet And Web Design Incl. Tools/Methods
Business Process Modeling
Itil V2
Itil V3
Prince2
Hermes
Pmi/Gpm/Ipma
Safe
Ooa & Ood
Kanban
Scrum
Agile
Uml
Xp
Atlassian Jira
Ibm Urbancode Deploy (Ucd)
Hp Openview Service Manager / Hp Radia
Bmc Remedy Action Request System / Ars
Dell Quest One Iam
Omada
Microsoft Forefront Identity Manager & Lifecycle
Wise-Studio
Netinstall
Orca
Matrix42 Empirum
Managesoft
Sccm/Mdt
Vmware (Esx, Vcenter, Workspace One (Ws1), Etc.)
Aris
Uc4
Snow/Dbunity (Servicenow)
Confluence
Jenkins
Ms Sharepoint
Ms Office / Office 365
Symantec Corporate / Symantec Sav
Trendmicro Server
Utimaco Safeguard Enterprise Fde
Bitlocker
Watchguard
Gdata Server
Mcafee Antivirus/Epo / Mcafee Epolicy Orchestrator
Microsoft Windows (Client And Server, All Versions)
Linux / Unix
Macos
Access
Ms Sql/Sql
Oracle
C++
Vbs
C#
Powershell
It Project Management (Traditional And Agile)
Reporting (Milestones, Timezone Etc.)
Design, Planning, Leadership, Execution And Quality Assurance Of It Projects
Communication, Organizational And Content-Related Coordination With Business Units
Project Marketing And Reporting To Management/Client
Crisis Management And Error Tracking, Problem Management
Organization And Moderation Of Task Forces And Management Working Groups
It Asset Management (Recording And Proactive Management Of It Assets)
Creation Of A Single Source Of Truth (Ssot) For Lifecycle Optimizations
It Service Management (Technology-Related Support And Solutions For End Users/Customers)
Business Continuity And Disaster Recovery
Production Rollout Of Bcm/Bcp/Itscm Processes And Corporate Guidelines
Organization And Training Of Crisis Teams
Creation Of Documentation (Disaster Recovery Manuals, Checklists, Etc.)
Quality Assurance, Maintenance And Review Of Disaster Preparedness Measures
Design And Implementation Of Fallback, Recovery And Escalation Procedures Based On Itil V3/V4
Identity Management
File And Permission Management
Introduction Of Pki And Data Protection
Languages
Education
Business Administration
European University of Applied Sciences Hamburg
European Business Administration, Business Informatics · Hamburg, Germany
Elektro-Pretz
Electrical Installer · Koblenz, Germany
Certifications & licenses
Microsoft Office Certified Expert 2002/2003
Microsoft Office Certified Master Instructor 2002/2003
Microsoft Certified Desktop Support Technician XP
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Christian is based in Waldesch, Germany and prefers 100% remote projects.
Christian speaks the following languages: German (Native), English (Advanced).
Christian has at least 32 years of experience. During this time, Christian has worked in at least 48 different roles and for 55 different companies. The average length of individual experience is 1 year and 6 months. Note that Christian may not have shared all experience and actually has more experience.
Based on recent experience, Christian would be well-suited for roles such as: Architecture Management, Service Engineering / Change Management, Deployment Management.
Christian's most recent position is Architecture Management at Agency.
In recent years, Christian has worked for Agency, Provider, Insurance, and Data Processing Center.
Christian is most experienced in industries like Government and Administration, Information Technology, and Healthcare. Christian also has some experience in Automotive, Professional Services, and Construction.
Christian is most experienced in business areas like Information Technology, Project Management, and Operations. Christian also has some experience in Strategy, Quality Assurance, and Marketing.
Christian has recently worked in industries like Government and Administration, Information Technology, and Insurance.
Christian has recently worked in business areas like Information Technology, Strategy, and Project Management.
Christian attended education in Business Administration.
Christian has 20 certificates. Among them, these include: Microsoft Certified Solutions Associate: Windows Server 2008, Microsoft Certified IT Professional: Windows 7, Enterprise Desktop Administrator, and Microsoft Certified Technology Specialist: Windows 7.
Christian is immediately available full-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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