Trainers in Germany

• Development of a system for capturing, storing, and using knowledge
• Assessment of the current status and requirements for capturing employees’ tacit knowledge
• Creation of the appropriate taxonomy for the individual specialist areas
• Establishment of a suitable technical architecture
• Conducting expert interviews with the help of Artificial Intelligence (AI)
• Concept for data backup
• Analysis and evaluation of the approach and results
• Incorporation of organizational changes

• Impact: Structured requirements analysis and quality assurance as a foundation for the further development of a software solution.
• Analysis, documentation, and coordination of requirements. Conducting stakeholder analyses, interviews, and workshops to gather and validate requirements. Conducting requirements reviews and working closely with business departments and development teams.

Techniques & Tools: Requirements Engineering, Stakeholder Management, Workshop Facilitation, System Context Modeling, Requirements Reviews, Quality Scenarios, Miro, Jira, Confluence

• Comprehensive project support from analysis and piloting through to implementation in the areas of change, process and project management.
• Design and delivery of customer-specific training courses, seminars and workshops on processes, organization and structures with clear objectives.
• Worked as a coach, trainer and keynote speaker on leadership, conflict and communication for up to 300 people.
• Trainer for mediators.

Process architect and transformation driver for company-wide excellence initiatives (covering a vacancy) Establishment and management of a company-wide process and governance framework to strengthen structure, leadership and effectiveness in an internationally growing family-owned company. Responsibility for the global process house, end-to-end governance, process role architecture and further development of the integrated management system – including international implementation (Romania, USA).

Scope:

• Management of the Business Excellence department with 6 employees and functional leadership of 20+ Process Owners
• Establishment of a global process operating system (architecture, roles, governance, global-local logic)
• Development of a group-wide control and KPI system for processes (transparency, KPIs, maturity)
• Introduction of mechanisms to ensure effectiveness in day-to-day operations (role enablement, communities, feedback)
• Governance and role framework for new production sites in Romania and USA (mandates, roles, decision logic)
• Stabilization and further development of the integrated management system (IMS)

Sustainable Results:

• Global process operating system established - Structure, roles, governance and global-local rules defined as a binding framework and anchored in the management system — the basis for consistent management and scalability.
• End-to-end process ownership strengthened - Process Owner roles globally defined, qualified and anchored in Communities of Practice — clear ownership structures across all sites for the first time.
• KPI and process management logic established - Uniform KPI system, maturity model and reporting principles developed — the basis for fact-based decisions, prioritization and transparency throughout the company.
• Effectiveness in day-to-day operations increased - Enablement architecture, onboarding mechanisms, regular meeting formats and feedback loops introduced — the process system is applied in daily work and continuously improved.
• Governance framework for new site implemented - Mandates, roles, decision paths and escalation logic for the new production site in Romania developed — clear structure for setup, management and integration.

• Advising international companies and mid-sized organizations on learning strategy, leadership development and organizational transformation.
• Interim management and freelancing (including Head of L&D, Senior Expert Talent & Leadership Development).
• Designing and implementing leadership, team and organizational development programs at management, team and employee level.
• Developing digital and hybrid learning formats to scale modern learning strategies.
• Building and marketing my own online program “Employee and Team Development for Managers”.
• Author of the professional book “Professional Communication – Finally More Success at Work”.

• Strategic and operational leadership of the technical service organization
• Improvement of all processes and workflows
• Development and introduction of a service management IT tool incl. AI database, customer app, and self-service portal

• Implementation of a full-stack application with Angular as frontend framework and Java as backend language
• Use of the Swagger OpenAPI specification for REST communication between frontend and backend applications
• Control of a card printer via the Nexus Card SDK framework
• Design and implementation of card management software with web interface and JavaFX module for printer monitoring
• Use of Cucumber tests for test automation and creation of test artifacts for testing outside the development environment
• Use of Wireshark for network investigations to analyze the API of a third-party product and to check the REST API of the self-developed software

• Independent HR consulting with a focus on remote and project-based collaboration
• Support across HR Business Partnering, HR Operations and Recruiting
• Advice and support on operational HR topics throughout the employee lifecycle
• Support for managers with people-related and HR matters
• Flexible, pragmatic support for companies and HR teams requiring additional capacity
• Conceptualisation and implementation of digital brand presences, including the development and launch of two websites within a short timeframe using AI-supported tools – from structure and content to implementation and publication

Industry: Finance/Insurance

• Sparring partner for the data protection team
• Taking over tasks from the data protection backlog
• Updating data protection processes
• Updating TOMs
• Revising template documents (including DPA, data protection guidelines)
• Conducting audits (authorization concept, software development)
• Taking over tasks from day-to-day operations
• Processing data protection reports
• Conducting DPIA and TIA
• Reviewing data processing agreements
• Designing and delivering trainings
• Standard Data Protection Model
• AI and data protection

Result: Successfully supported the data protection team, worked through the data protection backlog, and delivered trainings successfully

• Since October 2025, we have been working successfully with omaria GmbH in the area of digital continuing education and artificial intelligence.
• What initially began with the design and production of learning and training videos developed into a broader collaboration: Since February 2026, omaria GmbH has also been supporting us in delivering our continuing education program “Digital Manager - für KI, Tools, Online-Marketing und Vertrieb”.
• Mr. Stefan Thomann, Managing Director of omaria GmbH, personally managed the services and was responsible for both the technical and didactic design as well as the delivery of the live online training sessions.
• So far, around 21 hours of video-based learning material have been created as part of the collaboration.
• In addition, Mr. Thomann conducted around 60 teaching units of live online training for two cohorts.
• The learning videos he created continue to be part of our online course.
• In terms of content, Mr. Thomann covered a broad range of current and practically relevant topics. These included the professional use of ChatGPT and generative AI in everyday business, prompting and AI-supported text creation, deep research and AI agents, the design of custom AI assistants and Custom GPTs, as well as AI-supported image and video generation.
• These topics were complemented by digital productivity and administrative tools and numerous specific application scenarios from different business areas.
• It is particularly worth highlighting that Mr. Thomann takes on responsibility far beyond his role as a trainer.
• He was fully responsible for the technical and didactic design of the sessions, the development of training materials and exercises, as well as the selection and preparation of suitable practical examples.
• He was very successful in translating current technological developments into clear, application-oriented learning content.
• As a trainer, Mr. Thomann stands out in particular for his ability to explain complex AI topics clearly and vividly and consistently connect them with specific use cases from everyday professional life.
• His live online training sessions are interactive, practical and designed to support sustainable knowledge transfer.
• He handles participants with different levels of prior knowledge and professional backgrounds in a confident and assured manner.
• On both an organizational and personal level, we also experience Mr. Thomann as a competent, reliable and professional contact.
• His high level of flexibility and proactive approach, including bringing his own ideas and suggestions to the collaboration, are also particularly noteworthy.

Due to founding another company during COVID, the managing director stepped back from day-to-day operations, which left the team without leadership for around 3 years.

My task was to train a new Product Owner, shape the developers and the Product Owner into a cohesive team, and coach this newly formed team into a state where self-organized value delivery for the customer would be possible again.

Because of the political situation in the US, the main customer of my client saw a drop in revenue, which made a change in the business model necessary for my client. I was allowed to support the transition from a service provider to an AI-first company with a broad customer base in a strategic advisory role, hire staff, and facilitate several C-level negotiations between my client and its new customers.

TASKS

• Training team and management in Scrum and agile ways of working
• Coaching a junior Product Owner up to PSPO II level
• Mediating conflicts in change processes
• C-level consulting and negotiation facilitation
• Developing and evaluating business models
• Leading the hiring process for 4 new employees

ACHIEVEMENTS

• Successfully coached Product Owner to PSPO II level
• Formed a cohesive Scrum team from a team without leadership
• Restored self-organized value delivery for the customer
• Successfully transitioned to AI-native development (Claude)
• Successfully changed the customer's business model

TOOLS & METHODS

• Team building
• NVC according to Rosenberg
• Conflict management
• Workshop facilitation
• Negotiation facilitation
• Leadership coaching
• Personio hiring

Interim Project Manager - Fraunhofer IGB / Cometha Paris

Took over a critical pilot plant project, stabilized execution through agile leadership and ensured contractual delivery and schedule adherence throughout MC and commissioning.

Enabled executives, project and site leaders in leadership, operational excellence and project delivery.

Facilitated transformation workshops, governance development and cross-functional organizational improvement initiatives.

• Helped cross-functional teams adopt Agile methodologies, resulting in a 30% increase in project delivery speed and better team collaboration.
• Designed and facilitated Agile training programs tailored to different organizational needs, improving team productivity and stakeholder engagement.
• Conducted training sessions and team workshops on Agile principles, fostering a culture of continuous improvement and adaptive planning.
• Implemented Scrum and Aankun frameworks across multiple departments, driving transparency and accountability in project management.
• Collaborated with product owners to prioritize the backlog and workflow interactions, ensuring alignment with business objectives.