Trainers in Germany

Process architect and transformation driver for company-wide excellence initiatives (covering a vacancy) Establishment and management of a company-wide process and governance framework to strengthen structure, leadership and effectiveness in an internationally growing family-owned company. Responsibility for the global process house, end-to-end governance, process role architecture and further development of the integrated management system – including international implementation (Romania, USA).

Scope:

• Management of the Business Excellence department with 6 employees and functional leadership of 20+ Process Owners
• Establishment of a global process operating system (architecture, roles, governance, global-local logic)
• Development of a group-wide control and KPI system for processes (transparency, KPIs, maturity)
• Introduction of mechanisms to ensure effectiveness in day-to-day operations (role enablement, communities, feedback)
• Governance and role framework for new production sites in Romania and USA (mandates, roles, decision logic)
• Stabilization and further development of the integrated management system (IMS)

Sustainable Results:

• Global process operating system established - Structure, roles, governance and global-local rules defined as a binding framework and anchored in the management system — the basis for consistent management and scalability.
• End-to-end process ownership strengthened - Process Owner roles globally defined, qualified and anchored in Communities of Practice — clear ownership structures across all sites for the first time.
• KPI and process management logic established - Uniform KPI system, maturity model and reporting principles developed — the basis for fact-based decisions, prioritization and transparency throughout the company.
• Effectiveness in day-to-day operations increased - Enablement architecture, onboarding mechanisms, regular meeting formats and feedback loops introduced — the process system is applied in daily work and continuously improved.
• Governance framework for new site implemented - Mandates, roles, decision paths and escalation logic for the new production site in Romania developed — clear structure for setup, management and integration.

• Strategic and operational leadership of the technical service organization
• Improvement of all processes and workflows
• Development and introduction of a service management IT tool incl. AI database, customer app, and self-service portal

• Holistic project support from analysis through piloting to implementation in the areas of change, process, and project management.
• Design and delivery of customer-specific training sessions, seminars, and workshops on processes, organization, and structures with clear objectives.
• Worked as a coach, trainer, and keynote speaker on leadership, conflict, and communication for audiences of up to 300 people.
• Trainer for mediators.

• Independent HR consulting with a focus on remote and project-based collaboration
• Support across HR Business Partnering, HR Operations and Recruiting
• Advice and support on operational HR topics throughout the employee lifecycle
• Support for managers with people-related and HR matters
• Flexible, pragmatic support for companies and HR teams requiring additional capacity
• Conceptualisation and implementation of digital brand presences, including the development and launch of two websites within a short timeframe using AI-supported tools – from structure and content to implementation and publication

Industry: Finance/Insurance

• Sparring partner for the data protection team
• Taking over tasks from the data protection backlog
• Updating data protection processes
• Updating TOMs
• Revising template documents (including DPA, data protection guidelines)
• Conducting audits (authorization concept, software development)
• Taking over tasks from day-to-day operations
• Processing data protection reports
• Conducting DPIA and TIA
• Reviewing data processing agreements
• Designing and delivering trainings
• Standard Data Protection Model
• AI and data protection

Result: Successfully supported the data protection team, worked through the data protection backlog, and delivered trainings successfully

• Since October 2025, we have been working successfully with omaria GmbH in the area of digital continuing education and artificial intelligence.
• What initially began with the design and production of learning and training videos developed into a broader collaboration: Since February 2026, omaria GmbH has also been supporting us in delivering our continuing education program “Digital Manager - für KI, Tools, Online-Marketing und Vertrieb”.
• Mr. Stefan Thomann, Managing Director of omaria GmbH, personally managed the services and was responsible for both the technical and didactic design as well as the delivery of the live online training sessions.
• So far, around 21 hours of video-based learning material have been created as part of the collaboration.
• In addition, Mr. Thomann conducted around 60 teaching units of live online training for two cohorts.
• The learning videos he created continue to be part of our online course.
• In terms of content, Mr. Thomann covered a broad range of current and practically relevant topics. These included the professional use of ChatGPT and generative AI in everyday business, prompting and AI-supported text creation, deep research and AI agents, the design of custom AI assistants and Custom GPTs, as well as AI-supported image and video generation.
• These topics were complemented by digital productivity and administrative tools and numerous specific application scenarios from different business areas.
• It is particularly worth highlighting that Mr. Thomann takes on responsibility far beyond his role as a trainer.
• He was fully responsible for the technical and didactic design of the sessions, the development of training materials and exercises, as well as the selection and preparation of suitable practical examples.
• He was very successful in translating current technological developments into clear, application-oriented learning content.
• As a trainer, Mr. Thomann stands out in particular for his ability to explain complex AI topics clearly and vividly and consistently connect them with specific use cases from everyday professional life.
• His live online training sessions are interactive, practical and designed to support sustainable knowledge transfer.
• He handles participants with different levels of prior knowledge and professional backgrounds in a confident and assured manner.
• On both an organizational and personal level, we also experience Mr. Thomann as a competent, reliable and professional contact.
• His high level of flexibility and proactive approach, including bringing his own ideas and suggestions to the collaboration, are also particularly noteworthy.

Due to founding another company during COVID, the managing director stepped back from day-to-day operations, which left the team without leadership for around 3 years.

My task was to train a new Product Owner, shape the developers and the Product Owner into a cohesive team, and coach this newly formed team into a state where self-organized value delivery for the customer would be possible again.

Because of the political situation in the US, the main customer of my client saw a drop in revenue, which made a change in the business model necessary for my client. I was allowed to support the transition from a service provider to an AI-first company with a broad customer base in a strategic advisory role, hire staff, and facilitate several C-level negotiations between my client and its new customers.

TASKS

• Training team and management in Scrum and agile ways of working
• Coaching a junior Product Owner up to PSPO II level
• Mediating conflicts in change processes
• C-level consulting and negotiation facilitation
• Developing and evaluating business models
• Leading the hiring process for 4 new employees

ACHIEVEMENTS

• Successfully coached Product Owner to PSPO II level
• Formed a cohesive Scrum team from a team without leadership
• Restored self-organized value delivery for the customer
• Successfully transitioned to AI-native development (Claude)
• Successfully changed the customer's business model

TOOLS & METHODS

• Team building
• NVC according to Rosenberg
• Conflict management
• Workshop facilitation
• Negotiation facilitation
• Leadership coaching
• Personio hiring

• Helped cross-functional teams adopt Agile methodologies, resulting in a 30% increase in project delivery speed and better team collaboration.
• Designed and facilitated Agile training programs tailored to different organizational needs, improving team productivity and stakeholder engagement.
• Conducted training sessions and team workshops on Agile principles, fostering a culture of continuous improvement and adaptive planning.
• Implemented Scrum and Aankun frameworks across multiple departments, driving transparency and accountability in project management.
• Collaborated with product owners to prioritize the backlog and workflow interactions, ensuring alignment with business objectives.

Technical writer at a special-purpose machine manufacturer, implementing the requirements of the EU Machinery Regulation in the technical documentation and moderating FMEAs. Role: Technical Writer and FMEA Moderator

Architected and maintained data products for renewable energy operations, covering wind turbine, grid-meter, and weather data. Built scalable ETL/ELT pipelines in Azure Databricks using Delta Lake (bronze/silver/gold layers) and processed data in various formats, including structured and semi-structured data. Contributed to a data quality framework supporting table and column documentation, outlier detection, and completeness metrics across all datasets within a data product. In addition, implemented a DORA KPI Databricks dashboard used across all data products. Optimized CI/CD processes in Azure DevOps to streamline deployment across development, test, and production environments.

Technology stack: Azure Databricks, PySpark, SQL, Delta Lake, Unity Catalog, Azure Data Lake, APIs, Dremio, Azure DevOps, YAML, Git, Databricks Workflows, Application Insights, Terraform, OpenAI API, Codex, LLM-assisted workflows

1000 Satellites (Coworking Space, Scale-up, 50–250 employees)

Support for a scale-up with up to 30 open positions, from defining job profiles and preparing offers through to negotiations

• DTO class generator: In-house development of a tool for the automatic generation of classes, functions, and methods for use in .NET Core projects based on SAP Business One Service Layer metadata
• E-invoice import add-on: Development of a SAP Business One add-on / coresuite module for the automated import of ZUGFeRD e-invoices as incoming invoices – with configurable mapping to flexibly control the import logic across four mapping types (DIRECT, SQL, FIXED, EXPR). The add-on is available as a licensed product for SAP Business One customers.

Stack: SAP Business One, SAP Business One Service Layer, coresuite Country Package, C#

• Use of AI tools (ChatGPT Pro, Google Gemini Plus, Claude Pro, Make.com Pro, n8n, Sora, Google Veo3, Octoparse Professional)
• Creation of high-quality sales pipelines in CRM Pipedrive
• Automated lead generation and qualification via web scraping and AI analysis
• Development of social selling and sales materials
• 56% lead-to-deal conversion; approx. €140k in own closings