Christian Michael (Michael) Mzyk - Project Lead, Process Specialist for M&A (PMI)
Experience
Sponsor & Project Lead
WAITS Software and Process Consulting Company mbH
- Sponsor of two spin-off products of the AI and BPM tool BPMaaS called "kionera" and "myATHENA"
- Defining project goals and strategic development of the products
- Designing and setting up the kionera platform on shared or dedicated GPU servers with Docker and open-source LLMs
- Providing the API for in-house applications
- Developing and designing managed services based on the ADONIS BPM system from BOC Group
- Supporting feature definition and planning of ADONIS/BPMN training sessions
- Building a WordPress website including a subscription payment gateway
Product Owner & Project Lead
WAITS Software and Process Consulting Company mbH
- Leading a Scrum project to define a disruptive AI-based BPM tool (BPMaaS.ai)
- Converting textual process descriptions into BPMN 2.0 diagrams and publishing them in ADONIS
- Using RAG documents and Python scripts for fine-tuning and training the LLMs
- Optimizing the LLM through system prompt engineering
- Coordinating the Scrum team and taking on Scrum Master responsibilities
- Creating and managing user stories in Azure DevOps
- Conducting code reviews and supporting integration, regression, and UI tests
- Defining cut-over strategies for AI-powered process solutions
- Classifying it as an R&D project with research subsidies
Project Lead
WAITS Software and Process Consulting Company mbH
- Documenting unimplemented or partially implemented processes of the German and Austrian subsidiaries of a Japanese marketing group (Big 5)
- Modeling missing processes with business departments and control owners in a team of five consultants
- Coordinating activities for DE and AT in the DACH cluster
- Participating in EMEA steering committee meetings
- Implementing the 'Scrum for BPM' approach model
- Tool setup: customizing Azure DevOps to map controls with BPMN, SOP, and RISKS; project management with MS Project and MS Excel
- Visual modeling in ADONIS and setting up a global storage structure for business processes
- Stakeholder management (approx. 50 people) and reporting to DACH management
- Initiated the extension of ADONIS BPM-S with SOP as a single source of truth, including requirements engineering and UAT support
- Managing the organizational and procedural cut-over after M&A
Project Manager
WAITS Software and Process Consulting Company mbH
- Conducting a structured analysis of existing business processes, tools, and systems to inform decisions on replacement or custom solutions
- Developing and prioritizing requirement catalogs
- Creating longlists and shortlists of potential vendors
- Conducting RFIs and RFQs to gather information
- Conducting and overseeing proof of concept
- Preparing recommendations and planning the production phase and cut-over
Scrum Master
WAITS Software and Process Consulting Company mbH
- Supporting and guiding a Scrum team as Scrum Master for an MS Teams tab app 'Skillpool' for decentralized skill assessment
- Facilitating daily stand-ups, sprint reviews, sprint retrospectives, and sprint planning
- Attending sprint refinement meetings and remote alignments
- Removing impediments and serving as the point of contact for developer issues
- Calculating adjusted sprint velocity considering HR capacities
- Helping the Product Owner create product backlog items in Azure DevOps
Project Lead
WAITS Software- und Prozessberatungsgesellschaft mbH
- Identification and harmonization of finance processes after M&A within PMI
- Conducting recordings and surveys for over 100 processes
- Creating BPMN models with Camunda Modeler and documentation
- Leading a team of four consultants and creating English templates
- Setting up and managing tools with MS Project, MS Excel, and Miro
- Stakeholder management (approx. 30 people) and reporting to the steering committee
- Migrating BPMN models to ADONIS and planning the cut-over to operational use
Project Lead
WAITS Software- und Prozessberatungsgesellschaft mbH
- Advising the world market leader in cameras on analyzing the tool landscape and processes in the DAM environment
- Creating a longlist and shortlist of DAM vendors
- Gathering business and technical requirements and matching them with vendors
- Presenting the results to the C-level including recommendations for action
- Preparing the implementation, integration, and migration concept for the new DAM
Project Manager & Product Owner
WAITS Software- und Prozessberatungsgesellschaft mbH
- Managing an MVP of an ad server in a LeSS-Scrum team (up to 25 developers)
- Stakeholder management and reporting to C-level and the board
- Prioritizing and refining product backlog items
- Determining velocity, forecast estimation, and monitoring product value
- Facilitating sprint retrospectives as a PSM I
- Planning and coordinating the cut-over to the production environment with minimal business impact
- Working in an international setting with remote developers in Germany and Serbia (project language: English)
DevOps Expert
WAITS Software- und Prozessberatungsgesellschaft mbH
- Introducing and stabilizing DevOps processes to ensure the operation of the AIMS platform
- Improving CI/CD pipelines and continuous integration
- Leading development with C# and Kofax eFlow
- Automating processes with in-house tools and DDD/microservices in Docker/OpenShift
- Managing data storage in MongoDB and MS SQL Server
- Designing and supporting cut-over scenarios in live operations
System Architect & Developer
WAITS Software- und Prozessberatungsgesellschaft mbH
- Designing an Azure-based scraping platform without an API using C# and Selenium
- Setting up a VM cluster in Azure for software bots
- Extracting, transforming, and storing data in Azure SQL
- Automating exports to MS Excel and reporting to the client
Project Manager
WAITS Software- und Prozessberatungsgesellschaft mbH
- Implemented agile working structure with Scrum in a bot framework environment
- Further developed and restructured the VB.NET/PHP/MySQL framework for internal DTAG applications
- Implemented process DLLs and automated web and third-party applications
- Monitored and tracked using TFS boards and pipelines; analyzed with Power BI
- Tested automation via RDP in VMware-hosted bots
- Supported the cut-over of automated solutions into the production environment
Project Manager, Product Owner & System Architect
WAITS Software- und Prozessberatungsgesellschaft mbH
- Designed a web app for security status analysis according to BSI IT-Grundschutz and ISO 27001 using ASP.NET Core
- Set up architecture on Azure with Web App, SQL Server, Vault, Monitor, and Insights
- Documented in Confluence; managed tickets and monitoring in Jira
- Developed using Visual Studio 2019, Razor Pages, and C# on .NET Core 2.2–3.1
- Managed continuous integration/delivery in Azure and testing (unit, functional, regression)
Project Manager
WAITS Software- und Prozessberatungsgesellschaft mbH
- Coordinated and managed requirements for various Excel automations (VBA) for report generation
- Maintained direct contact with stakeholders in Switzerland and Germany
- Processed input files according to business rules and transformed them using VBA
- Created JIRA tickets, performed testing, provided UAT support, and delivered to clients
Project Manager / Developer
WAITS Software- und Prozessberatungsgesellschaft mbH
- Developed proof of concept for multiple Android apps with Xamarin and Java using agile methodology
- Assessed the feasibility of Xamarin-based Android projects for WAITS services
IT Expert
WAITS Software- und Prozessberatungsgesellschaft mbH
- Performed continuous security requirement analysis of systems and network components per BSI standard and ISO 27001
- Assessed the current state and developed a catalog of measures
- Developed concepts for BYOD and email encryption (PKI)
- Prepared reports and handed them over to client IT for implementation
EAM Consultant
WAITS Software and Process Consulting Ltd.
- Analysis and adjustment of the enterprise architecture according to the Zachman Framework
- Modeling of the six perspectives (Scope, Conceptual, Logical, Physical, As Built, Operations)
- Consideration of the what, how, where, who, when, and why aspects
- Advising various industries on architecture standards, governance, and IT landscape
Deputy Project Manager, Release Manager, Consultant & Scrum Master
WAITS Software and Process Consulting Ltd.
- Further development of the global AIMS (Allianz Input Management System) based on TIS eFlow
- Handling defects and extending functionalities in C#, WPF, WCF, and MS SQL Server
- Use of various OCR engines and coordination of deployments via TFS/ServiceNow
- CI/CD, incident and problem ticket tracking, testing (unit, regression), and 2nd level support
- Facilitating Scrum events and introducing agile methods as an Agile Coach
- Coordinating with Indian colleagues and communicating with the CAB
Technical Project Manager
WAITS Software and Process Consulting Ltd.
- Implementation of the helpdesk module for facility management in the "myMCS" web application suite
- Analyzing customer requirements and gathering data in MS Excel
- Coordination with the end client Sodexo and the core team in Belgium
- Developing an interim ticket tool in Excel/VBA until go-live
- Administration of the KEMAS key safe and drive permissions
XML/VBA Senior Consultant
WAITS Software and Process Consulting Ltd.
- Analysis and import of complex XML data exports into multiple Excel workbooks using VBA
- Creating mapping audits and testing (regression, functional)
- Ticket management in Jira
System Architect
WAITS Software and Process Consulting Ltd.
- Planning and implementation of a network redesign with Windows Server 2012R2 Essentials
- Domain setup, group policies, VPN tunnels, and backup concept
- Integration of Windows and Mac clients, network printers, and NAS into Active Directory
Web and Application Developer
WAITS Software and Process Consulting Ltd.
- Developed Silverstripe CMS templates for clients in a LAMP environment
- Edited graphics with GIMP/Inkscape and implemented them using PHP, HTML5, CSS2, JavaScript, jQuery
- Project 3: requirements analysis and matching solution for employee skills to project openings in MS Access/VBA with MS SQL Server
Web and Application Developer
WAITS Software and Process Consulting Ltd.
- Developed Busylight for Skype software with C#/.NET 4.0 in Visual Studio
- Integrated Plenom Busylight SDK and Skype4COM to control LED and audio based on Skype status
Senior Test-Consultant
WAITS Software and Process Consulting Ltd.
- Migrated end-to-end scripts to Keynote Systems KITE including WSQM site integration
- Planned, implemented, and tracked the migration plan
- Created KITE test scripts and training concept for the business side
- Wrote JavaScript/HTML monitoring scripts and bug reports using ARS Remedy
- Defined quality metrics for IPTV/streaming and supported business case development
Senior Test-Consultant
WAITS Software and Process Consulting Ltd.
- Continued application monitoring with IBM Rational Robot 7 including load, availability, and performance tests
- Led migration projects and created feasibility studies
- Managed tickets using ARS Remedy
- Evaluated Selenium for web application monitoring
Senior Tester & Project Manager
WAITS Software and Process Consulting Ltd.
- Migrated the monitoring framework from IBM Rational Robot 2003 to 7 (7.0.2.02)
- Co-led subprojects and developed project and test plans using MS Project and MS Excel
- Implemented and standardized scripts for new browser versions
- Created SQA Basic scripts and integrated framework for performance tests
- Automated tasks using PHP, Perl, AutoIT and used Subversion 1.4
Sub-Project Manager
WAITS Software- und Prozessberatungsgesellschaft mbH
- Managed migration of a proprietary Ford solution to ENX
- Analyzed Cisco ACLs and firewall configurations
- Defined tracking tools in MS Excel and MS Access
- Supplier management (approx. 40 suppliers) and documentation of the migration process flow
- Executed firewall change and network change controls
Test Consultant
WAITS Software- und Prozessberatungsgesellschaft mbH
- Developed test concept and test cases for application benchmarking in insurance
- Automated testing with IBM Rational Robot and reviewed test case catalogs
Test Consultant
WAITS Software- und Prozessberatungsgesellschaft mbH
- Quality assurance for a new SCADA system in an English-speaking environment
- Creation of test case catalogs, scenarios, and test cases
- Automated testing with IBM Rational Robot in a SCADA lab using Bachmann PLCs and MetMast emulators
- Developed supporting tools in Delphi, Java, and C++
System Architect & Consultant
WAITS Software- und Prozessberatungsgesellschaft mbH
- Managed a LAN/MAN on MS Windows 2000 Server in a social institution
- Administered and scaled the domain, created SOPs, backup strategy, and VPN IPsec
- Provided first- and second-level support for approx. 20 clients across four locations
Data Analyst & Consultant
WAITS Software- und Prozessberatungsgesellschaft mbH
- ETL automation in the sales area and software development in MS Access/VBA
- Developed and ensured quality of an application for automatic report generation
- Extracted data from IBM DB2 UDB using QMF and FTP, ported to BusinessObjects/Teradata
Test Consultant
WAITS Software and Process Consulting GmbH
- Support of QA and testing in the INPOL-new project for the Federal Criminal Police Office
- Execution of black-box, white-box, regression, load, and performance tests
- Creation of test case catalogs and test data; testing with C++, Java, VBA, and Continuus PT
- Documentation and auditing according to ISO 9001
Test Consultant
WAITS Software and Process Consulting GmbH
- Testing in a multi-master/multi-resource domain LAN/WAN environment at WestLB
- Y2K analysis and checking for DLL conflicts (DLL-Hell) using NetInstaller 4.0
- Creating snapshots, performing installation tests, and documenting software deltas
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Insurance, Telecommunication, Utilities, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Quality Assurance, Business Intelligence, Product Development, and Operations.
Summary
Mr. Mzyk is an IT generalist with decades of IT expertise across various industries. He is a certified test specialist and Scrum Master, and is recognized as an IT expert by VEGS e.V.
In project management, he holds a PRINCE2 Foundation certification.
His thoroughness and precision make him an expert in any IT sector he works in, with an eye for the big picture and an understanding of the whole.
As a Scrum Master and facilitator of scrum meetings, his calm and socially skilled manner fosters trust within the team and transparency in the project.
Preferably, Mr. Mzyk works in large corporations and, as an IT (interim) project manager with personnel responsibility, reports project status to C-level management and boards/executive committees. He prepares project status presentations for steering committee meetings.
His focus includes PMI (post-merger integration) of business processes and IT landscapes following clients' M&A activities.
In his spare time, Mr. Mzyk volunteers, among other things, in the pilot project of the BSI IT-Grundschutz++. This is a new edition of the BSI's IT security compendium (Federal Office for Information Security).
Mr. Mzyk is also active in the Society for Organization, where he has taken on leadership of the Cologne/Bonn regional group.
Languages
Education
General Computer Science
Certifications & licenses
AEVO Certified Trainer
CompTIA A+
CompTIA Networking+
IT Expert for Systems and Applications at VEGS e.V.
VEGS e.V.
ISTQB Certified Tester
AI & Data Competence Level 1
Professional Scrum Master (PSM I)
SPRINCE2® Foundation Cert. in Project Management
VmWare Technial Sales Pro
Statistics
Experience
Expertise
Qualifications
Profile
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