Tobias Pitz-Senior Product Manager

Goal:

• Stabilize and realign a central software platform for digital office processes and restore solid product and delivery management.

Tasks & responsibility:

• Took over product and project management during a critical development phase
• Sharpened product vision, target picture, roadmap, and prioritized product capabilities
• Analyzed user needs, processes, system dependencies, and operational pain points
• Reorganized and prioritized backlog, releases, and work packages based on customer value and delivery risk
• Cross-functional leadership of engineering, product owners, scrum masters, architecture, business units, and operations
• Introduced reliable planning, decision-making, reporting, and escalation structures
• Moderated discovery, refinement, planning, and decision workshops
• Managed scope, risks, dependencies, and stakeholder expectations in a complex product environment

Result:

• Sharpened product vision and roadmap, stabilized delivery structures, and sustainably improved management and decision-making capabilities.

Goal:

• Recovery and complete redesign of a cloud-based client portal as the central platform for digital collaboration between tax firms and clients.

Tasks & responsibility:

• Took over a critical initiative and sharpened product vision, customer value, roadmap, and delivery model
• Conducted discovery and co-creation with firms through on-site meetings, interviews, and workshops
• Actively involved pilot customers in product design, validation, development, and iterative optimization of the product
• Synthesized field and customer insights into product hypotheses, prioritized capabilities, backlog, and releases
• Cross-functional leadership of product, engineering, architecture, business units, operations, commercial functions, and external partners
• Prioritized based on customer benefit, strategic relevance, feasibility, dependencies, and time to value
• Developed product positioning, pilot, rollout, and go-to-market approach
• Defined and tracked product and adoption KPIs and communicated progress, risks, and decisions transparently

Result:

• Successfully realigned and launched the portal; in pilot use, active usage by more than 80% of connected clients was achieved.

Goal:

• Agile development and market launch of a digital leasing platform for standardized financing and processing workflows.

Tasks & responsibility:

• Supported product development from the business target picture through MVP and releases to productive use
• Translated customer, market, and process requirements into prioritized user stories, backlog, and release content
• Moderated discovery, refinements, sprint planning, reviews, and retrospectives
• Cross-functional coordination of product, engineering, business teams, customers, and external partners
• Prioritized product capabilities based on customer value, feasibility, dependencies, and time to market
• Supported piloting, rollout, customer feedback, and iterative product improvement
• Supported product positioning, customer acquisition, and market launch as Key Account Manager

Result:

• Agile development of the leasing platform, successful transition into use, and established collaboration between product, engineering, and customers.

Goal:

• Build a company for financing solutions in the SME environment and develop a solid product, business, and growth model.

Tasks & Responsibilities:

• Shared responsibility for company setup, strategy, product portfolio, and market development
• Development and further improvement of the business model and commercial strategy
• Definition of positioning, target customer segments, pricing, and go-to-market approach
• Preparation of business cases, integrated financial planning, and a complete financial model
• Evaluation of customer needs, market potential, economic viability, and growth options
• Prioritization of product, market, and growth initiatives, as well as preparation of strategic decisions
• Responsibility for investor outreach, financing strategy, and support of capital measures
• Building robust finance, legal, HR, and organizational structures

Result:

• Built a solid business and financial model, developed product and market positioning, and ensured the company's investor readiness and financing capability.

Goal:

• Integration of existing peripheral applications into the new Amadeus-based Star Alliance Common IT Platform within an international large-scale program in the high hundreds of millions range.

Tasks & responsibilities:

• Co-led the subproject team together with an internal Lufthansa lead
• Responsible for the structured connection of existing applications that would continue to be used on the new platform
• Gathering, analyzing, and structuring business and technical requirements
• Structuring the application landscape, interfaces, work packages, dependencies, and integration planning
• Preparing and moderating workshops with business units, IT, application teams, and program stakeholders
• Close collaboration with the check-in and baggage areas and classification of requirements within broader airline processes
• Building planning, working, and coordination structures for the subproject team
• Coordination between business processes, existing applications, target platform, and adjacent program streams

Result:

• Requirements, applications, and integration dependencies structured transparently and supported the on-schedule connection of the relevant peripheral applications.