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Driving AI model quality at scale — evaluating prompt-response accuracy, flagging edge cases, and maintaining SLA-compliant workflows across distributed global teams.

• Analyse AI prompts and side-by-side model outputs to assess response quality, factual accuracy, relevance, consistency, and compliance with project evaluation guidelines.
• Perform fact-checking, data validation, troubleshooting, issue identification, and edge-case review to improve quality standards across AI training support workflows.
• Use Google Sheets, Google Docs, and browser-based tools to document findings, maintain evaluation logs, track issue patterns, and support workflow optimisation in a remote environment.
• Create clear written justifications, review summaries, and KPI-oriented reporting focused on accuracy, turnaround time, documentation completeness, defect identification rate, and SLA adherence.

• End-to-end product responsibility for one of Germany's leading mobile banking apps with approx. 19 million customers — from backlog prioritization and roadmap planning to rollout and quality assurance.
• Functional leadership of a cross-functional squad (Android, iOS, QA, UX, Compliance, Architecture) including a nearshore development team in a scaled agile environment (tribe/squad model); responsible for time-to-market and quality.
• Design and implementation of an intent-based semantic search logic (“Intelligent Search”) — including user intent taxonomy, ranking logic, and iterative improvement based on usage data.
• Delivery of core features: savings pots, deep links, BFSG accessibility — translating regulatory requirements into structured epics and user stories.
• Primary interface between business, IT, and regulatory stakeholders — accelerating feature release processes through clear communication structures.

• Built and validated SupportPiloten, an AI-powered content operations service; won first paying pilot customers
• Tested agentic workflows with Claude Code and Codex for analysis, research, documentation, and prototyping
• Further developed own AI product; training: AI governance, AI compliance, and the EU AI Act (ongoing)

• Instructor for applied AI in the courses "AI Implementation Architect" and "AI Business Innovator"
• Running remote training sessions to qualify participants as "AI Implementation Architect" and "AI Business Innovator"
• Building n8n-based automations for the Digital Institut des Mittelstands

• Responsible for the concept, planning, and implementation of the product development of GetMyInvoices 2.0 and the subcomponent InvoiceRails
• Independent work on all aspects of the project, including concept, specification in tickets, and coordination of developers
• Creation, management, and prioritization of tickets to ensure all tasks are completed on time and with high quality
• Carrying out and/or coordinating tests and ensuring the proper implementation of the developed features and functionalities
• Close collaboration with developers to clarify technical requirements and ensure the implementations match the specifications
• Regular reporting on project progress and documentation of key decisions, changes, and risks
• Taking on the subject matter lead for all topics around e-invoicing and Peppol, especially in relation to the InvoiceRails component
• Internal consulting and knowledge sharing on e-invoicing and Peppol for other teams and departments
• Tracking market trends and new developments in e-invoicing and Peppol to continuously adapt the product strategy
• Ensuring the long-term scalability and flexibility of the products for future technical and regulatory changes in the e-invoicing area

The combined experience from recent project years shows that two hearts beat in my chest: on the one hand, working in and for organizations to develop new, innovative products, ideally as part of a digitization strategy or business development – and the closely related change and transformation process expertise as part of holistic organizational consulting. For this, I have established the Change Bakery and Product Validators offerings.

On the other hand, my heart and mind are fired up to find my own products, evaluate markets and potentials, and test ideas. Currently, I am proactively and part-time, in addition to ongoing projects, working on a product idea in the mental health area and have founded Therapymate.

Advising tech companies and founders on product strategy, customer discovery, AI-driven product development, and product operating models.

• Independently managed the POS tender for in-store catering.
• Structured requirements gathering (functional and technical).
• Created a management-ready specification to guide decisions for leadership and IT.
• Market overview of relevant POS providers.
• Close coordination with Galeria's IT and business departments.

• Iterated an MVP for an autonomous vehicle platform in close collaboration with potential customers
• Conducted comprehensive market research, persona analysis and validation tests

• Consultant for system architecture, AI agents & integration, coach for data & process logic, Graph-RAG approaches, security and data protection.
• On-premise AI solutions with high compliance and performance requirements.
• Architecture decisions, operational setup, strategic prioritization & deployment.
• Technologies: LiveKit JS SDK, LiveKit Agents, Web Audio API, JS, AudioWorklet, Loki, vLLM, Zscaler, Docker, Neo4j, MySQL, Python.
• Models: GPT-OSS 20B, Whisper large v3 turbo, Qwen3-TTS.

• Strategic consulting and implementation of AI-supported automation solutions for service processes (email communication, document handling, review processing, voice agents)
• Technical orchestration through n8n (workflow automation), Claude and ChatGPT (LLMs), as well as custom API integrations into existing enterprise tools
• Measurable client results: reduced response times from hours to minutes, 8h/week less invoice processing, 75% fewer routine calls
• Classification of regulatory frameworks (GDPR, compliance) as part of client consulting
• Technical product ownership (backlog, roadmap, prioritization)
• Formal contract vehicle for freelance mandates, including 1&1 Telecommunications
• Setup & scaling of enterprise AI platforms

• Digitalization of accounting, signature/approval, and onboarding processes
• Restructuring of the IT department
• Introduction of a digital sales tool
• Implementation of an AI webinar series
• Introduction and optimization of information security
• Administration and optimization of the MS Office 365 environment

• Too Good To Throw (AI powered social impact webapp focused on reducing food waste in Nigeria):

• Integrated Paystack Split Payments to automatically route payments between the platform and partner vendors.

• Configured automated subaccount creation workflows so new businesses get a settlement account instantly.

• Setup a scalable cloud backend using Supabase.

• Implemented role-based access control (RBAC) for Users, Partners, and Admin.

• FaithFlow (AI powered webapp supporting Christian teens on their spiritual journey):

• Designed and implemented an AI-driven scripture search engine that interprets natural language questions and maps them to relevant Bible texts, commentary, devotionals, and cross-references.

• Designed a spiritual growth dashboard enabling users to track reading progress, prayer streaks, and devotional completion milestones.

• Designed and implemented KPI/OKR frameworks ensuring predictable execution and leadership visibility
• Enabled repeatable performance tracking and structured quarterly cycles