AI Consultant in Germany

• Goal: Development and optimization of loyalty and CRM measures for a leading e-commerce platform
• Solution: Identification of promising users, increase in engagement, and long-term retention to drive revenue growth
• Definition of local CRM direct communication for specific segments
• Translation of research insights into actionable recommendations
• Planning and implementation of CRM campaigns in close collaboration with marketing and product teams
• Identification of optimization potential in direct communication
• Collaboration with external agencies on creative solutions, prototyping, and UAT
• Measurement and reporting of key KPIs

• Project management of the legal and system-side integration of Taschenkaufhaus into the Voxa group: conversion of all contracts, accounts, and system access rights on the defined cutover date
• Migration from Microsoft Dynamics NAV 2009 to 2013: analysis of all existing interfaces, redefinition of processes, and coordinated go-live without interrupting operations
• Integration of the complaints and returns process into MS Dynamics NAV 2013; major process simplification through standardization
• Introduction of a new POS system (Shopify POS) in all stores: requirements analysis, configuration, rollout, and employee training
• Use of n8n automation workflows for data reconciliation between marketplaces and ERP; manual processes significantly reduced

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Partnered with senior stakeholders across AWS EMEA to drive talent strategy, partner development, and business growth in the cloud ecosystem.
• Focus areas:
• Collaboration with Sales & Partner Management on Go-to-Market initiatives
• Advisory on long-term resource strategy for Cloud, Data, and Security Divisions
• Supporting internal innovation teams in scaling AI and automation projects
• Result: Contributed to AWS’s expansion in Central Europe by aligning business, technology, and people strategy.

I founded Nick's Advisory to make HR management, HR project delivery, and AI expertise available to companies on a temporary basis when internal capacity or experience is lacking.

Services:

• HR interim management: taking over the HR business partner or HR manager role during restructuring, growth, or a vacant leadership position, on a daily or hourly basis
• HR consulting: projects around reorganization, talent acquisition, separation processes, and building HR structures
• AI consulting for HR teams: selection, introduction, and use of AI tools in HR processes

· Initial situation and target picture – which problem does the platform solve, for which user group? · Requirements gathering and scope – from the idea through the processes to the scope, · Architecture and technology selection – stack, hosting, data storage,

• Vercel Inc. – hosting and delivery of the application.
• Supabase – database, authentication, and file storage.
• Stripe – processing payments for application and unlock fees.
• Resend – sending transactional notification emails
• Calendly – appointment booking for consultation calls; processes the data provided there (e.g. name, email address, appointment request). · AI components – which models or providers, which task does the AI take on exactly,
• Claude Opus 5 by Anthropic. · Data model and integrations – interfaces to third-party systems, import/export, APIs.

• Strategic consulting on AI implementation and innovation for companies in high-end sectors such as fashion, beauty, retail, and hospitality.
• Developing strategic roadmaps and decision support for AI implementation in product-related and creative domains.
• Supporting internal storytelling to foster team and leadership buy-in.
• Structured evaluation of potential AI use cases based on maturity, impact, and technical feasibility.
• Simplifying complex AI concepts, LLM structures, and agentic workflows for decision-makers.
• Applying a clear evaluation model for rapid value realization (Build–Buy–Vibe decision framework).
• Identifying common pitfalls in AI implementation and deriving sustainable deployment patterns.
• Developing curated trend radars and positioning AI within high-end brands and regulated environments.

• Freelance work as a consultant (workshops and coaching for small to midsize companies in the areas of lean startup methodology, digital & AI transformation strategy, agile culture, design thinking)
• AI training & certification
• Project Management

AI-driven automation of purchasing on a printing company's website, including selecting delivery times, order options, ordering, payment, and uploading print data from the Lumiz Cloud.

Technologies: n8n, Notion, OpenAI API, Claude, MS AI Foundry, MS CoPilot Studio, MS CoPilot, LLM, Node.js, Vercel, LangGraph, PostgreSQL, pgEdge, pgvector, Docker, LangChain, Ollama, Open WebUI

• Continuous evaluation and prioritization of internal automation needs
• ~20 AI agents in active use: research, content pipelines, document processing
• 5 n8n workflows for automated data and process control
• Architecture built on the same principles as in customer projects: state management, event-driven orchestration, API integration
• Ongoing operation and further development

• Independently managed the POS tender for in-store catering.
• Structured requirements gathering (functional and technical).
• Created a management-ready specification to guide decisions for leadership and IT.
• Market overview of relevant POS providers.
• Close coordination with Galeria's IT and business departments.

Predapp is a Sovereign AI and Infrastructure company building AI systems that organisations can own, control, and deploy on their terms, with full data sovereignty. As CTO and investor since 2015, leading the development of the Sovereign AI Platform alongside an advisory practice spanning AI strategy for enterprises, fractional CTO engagements, and technical due diligence for VCs, PE, and family offices.

• Architected the Sovereign AI Platform from zero owning technical vision, infrastructure design, and engineering roadmap; currently deployed at a European hospital, an automotive client in Germany, and two US startups, with active commercial discussions with two leading European hosting providers
• Dubai Health Authority (DHA / Nabidh): Designed and trained AI symptom checker and triage system for national 'Doctor for Every Citizen' initiative under HH Sheikh Mohammed bin Rashid Al Maktoum
• Emirates Airlines: Designed and deployed AI agent for ground personnel accelerating training, improving issue handling, and reducing cost of liquid workforce
• Developed explainable AI triage system piloted at University Hospital Heidelberg and Famagusta Hospital (Cyprus); reduced patient wait times by up to 15% (validation ongoing)
• Built production scheduling engine for US industrial AI startup: RL + Monte Carlo tree search, reducing planning from hours to seconds
• Designed and led the development of semantic search engines using RAG + Knowledge Graphs; developed Agentic Text-to-SQL solution for citizen data scientists
• AI strategy advisory and readiness assessments for enterprise clients, including architecture reviews, maturity assessments, and AI roadmap development

Over 35 years in the midmarket. Client advising, marketing, sales, financial management – always where decisions are pragmatic, not theoretical. Always looking at the big picture, across department boundaries.

When AI came up, I was like many: fascinated but also overwhelmed. Instead of waiting, I dove in with training to become

• AI Consultant and AI Manager (IHK) – for a solid base
• AI Compliance Manager (IHK) – for security
• AI Design Sprint® Facilitator – for strategy

It became clear to me: Most CEOs in mid-sized companies don't need a tech guy selling them the next automation. They need someone who speaks their language, understands their processes, and can place AI – soberly, structured, without hype. They need clarity!

That's exactly me: a business professional meets AI know-how. Not a developer, not a tool seller – but someone who knows how mid-sized companies tick and who now brings the expertise to give SMEs a well-founded start to AI transformation.

AI clarity comes from the AI fixer in 4 modules:

• Assessment (check AI maturity)
• Compliance (AI Act)
• Strategy (AI Design Sprint®)
• Support

• Delivered AI and data science solutions, including LLM-based chatbots and data pipelines, improving operational efficiency.
• Collaborated on product features, achieving measurable impact and maintaining strong client relationships.