Professional Scrum Master I (PSM I)

• Planning and implementation of a migration strategy for master and transaction data for the continuous loading of a cloud-independent database
• Creation and pilot implementation of a company-wide Business Data Model for customers, suppliers, contracts, products, prices, consumption, invoices, and dunning
• Concept and consulting for a Data Governance Framework incl. definition of committees, roles, processes, and metadata model
• Operationalization of the Data Governance Framework with definition of data standards
• Sub-project management in two pilot projects (PoCs) for Data Governance systems (ErwinDIS and Atlan)
• Training and coaching the data team in migration, data quality, and data modeling

• Structured analysis and evaluation of business processes

• Gathering, documenting, and prioritizing requirements

• Creating business-friendly and technically executable process models

• Use of Camunda tools

• Deriving requirements and interfaces from BPMN diagrams

• Coordination with stakeholders and business units

• Translating business requirements into technical solution designs

• Implementing efficient and tailored applications

• Systematic collection, analysis, and documentation of requirements

• Prioritizing and validating requirements in close collaboration with stakeholders

• Alignment between business and development to ensure shared objectives

• Creating use cases, user stories, and acceptance criteria

• Continuous requirements and change management throughout the project lifecycle

• Define project goals and create project plans

• Delegate tasks and monitor project progress

• Monitor budgets and inform stakeholders

• Mendix: Architecture, development, and maintenance of custom applications (Microflows, Domain Model, Security, XPath)

• Modeling Mendix workflows for process optimization

• Develop scalable apps with Mendix including REST/SOAP integration with SAP, SQL, Azure & SharePoint

• UI design for Mendix using Atlas UI, Fluent UI, HTML, CSS, JavaScript

• Develop web & mobile apps with Mendix using agile methods (Scrum, Kanban)

• Implement business logic with Mendix Microflows and Nanoflows

• Performance optimization and architecture improvements for Mendix applications

• Conduct Mendix training

• Create technical documentation and best practices for Mendix

• Coaching and mentoring for low-code development with Mendix

• Reorganizing and structuring business units in line with agile frameworks
• Scaling agile ways of working across multiple teams and departments
• Advising and supporting teams in forming squads and introducing new meeting structures
• Introducing agile portfolio management to align strategic initiatives
• Implementing metrics and KPIs to measure agile maturity and success
• Assisting in integrating agile methods into existing company processes

• Support in fit-gap analysis for three RM-CA systems focusing on sub-ledger reconciliation, dunning, and collections processes.
• Stakeholder management in international teams (business colleagues, IT colleagues, and external partners).
• Escalation and risk management (PM).
• Cost and budget calculation (PM).
• Support in shaping the strategic direction of the global collections system.
• Resolving technical challenges for the central collections system (multi-company operation).
• High-level design of the central AR system with focus on scalability and process harmonization.

• Agile transformation of the entire executive board division for battery development using SAFe.
• Set up 5 Agile Release Trains and an agile portfolio.
• Prepared the shift from a functional to a process-based organization.
• Managed a scope of 400+ people across Germany, Europe and China.
• Applied tailored SAFe methods.
• Stakeholder management as well as consulting, training and coaching of leadership (product management, release train engineers, system architects).
• Built a portfolio with budgets from around €150 million up to over €1 billion.
• Trained junior colleagues at Big4 consulting firms.
• Introduced PI plannings, quality metrics and team training.

The Helaba ATLAS project aims to modernize core systems and make them future-proof. As part of the subproject, the existing legacy system for international payments is being replaced by a modern web-based application.

• Analysis of functional and technical requirements
• Analysis and optimization of business processes
• Process modeling
• Preparation and facilitation of workshops
• Defining project scope and prioritizing requirements
• Business process management (analysis, modeling, and optimization)
• Specification of user stories
• Designing business and authorization concepts
• Testing and acceptance
• Designing mockups in Figma
• Creating the UI/UX style guide for web applications Approach: Scrum (agile) Technologies: Jira, Confluence, MS Teams, Conceptboard, Java, Vaadin, Figma

• Design, rollout and initial population via AI of a cloud-based, group-wide central contract management database at the IT subsidiary of a leading European retailer, including integrated IT-supported contract processes
• Concept paper (pre-study) for operationalizing a central provider management (DORA, Supply Chain Act, EU Supply Chain Directive CSDDD) as part of the structural realignment of a digitalization partner within the Sparkassen-Finanzgruppe
• Strategic establishment of a new central unit, including drafting functional requirement specifications for contract and process management and a document management system for a digitalization partner of the Sparkassen-Finanzgruppe
• Strategic organizational study in the public sector to implement the maturity model under the Public Health Service Digital Pact (process evaluation, task analysis, SWOT analysis, staffing assessment)
• Interim IT project leadership for a private building society to restructure project organization during the technical and strategic-process redesign of central end-to-end processes on the new technology platform of the website for the largest nationwide mortgage broker
• Ensuring strategic and operational readiness of Hessian vaccination sites as a program management consultant in the politically sensitive "Vaccination IT" project for the Hessian Ministry for Integration and Social Affairs
• Interim management of the IT project portfolio with partner associations at a data center as part of the multi-year professional development plan and annual IT planning
• Migration of legacy data from merged regional banks into the system landscape and delivery pipeline of the entire bank to reduce costs and optimize the business portfolio
• Coaching a consulting firm in establishing and growing the credit topic in financial services banking by integrating innovative blockchain technology
• Strategic economic realignment of conference centers in the D-A-CH region for sustainable viability, considering profitability requirements, including negotiation mandate for the sale of a conference center at a non-profit organization

• Responsibility for the Individualization Initiative to develop and implement a new travel product category
• Setting up the cross-functional organization at strategic, tactical and operational levels
• Aligning the initiative with the company's strategic goals (OKRs)
• Preparing decision papers and recommendations for management and advisory board
• Operational management of the technology work package

• Successfully transformed an established support/ITSM team into an agile product development team.
• Realigned a formerly cohesive DevOps team that had drifted apart by developing a shared strategy and improving collaboration with a more data-driven mindset.
• Took on the role of Product Owner during the extended absence of the original Product Owner while guiding the team toward self-organization and adopting a customer-centric perspective.
• Designed, developed and implemented an AI initiative to systematically tap into artificial intelligence potential within the business unit.
• Managed stakeholders and developed and conducted an AI Design Thinking workshop, including AI fundamentals and insights.
• Trained the excellence cluster (UX/strategy/agile methods) on artificial intelligence as a methodological competency in team coaching.
• Provided strategic consulting and coaching to the Demand & Innovation team on process optimization, focusing on efficiency gains and improved prioritization mechanisms.
• Developed and delivered tailored training to promote agile mindsets and practices for various audiences, from development teams to leadership levels.
• Facilitated large-group workshops to foster cross-department collaboration and improve communication structures.
• Introduced OKR methodology for strategic team alignment and to promote transparent performance measurement.
• Provided conflict coaching and mediation in critical team situations to create a trusting and productive work atmosphere.
• Supported change management with a focus on the Prosci methodology for the sustainable embedding of new ways of working and digital transformation.
• Member of the Leading X leadership team.

• Developed a shop website
• Integrated an AI language model
• Developed tools for AI-powered webhooks
• Technical tools: REACT.js; Elevenlabs; MCP; n8n; HTTP

• Creation of a new design system (B2B)
• Relaunch of online services (B2B)

• Built a reporting structure with group brands, taking development platforms and global requirements into account; stakeholder management
• Identified needed KPIs, data sources and user requirements
• Developed, aligned and operationally implemented KPIs, aligned milestone plans
• Collected requirements for a heterogeneous tool landscape, interviewed stakeholders
• Managed implementation of Power BI dashboards, ensured technical operation
• Presented results at board level, moderated workshops, mitigated project risks