Professional Scrum Master I (PSM I)

• Support for one of the largest logistics service providers in handling ServiceNow tickets in the areas of SAP MDG, Business Partner (BP), customer and supplier master data
• Technical analysis and resolution of tickets through in-depth review of various database tables
• Creation and maintenance of accounting clerks in the system
• Deactivation of company codes using transports
• Carrying out mass changes with LSMW (Legacy System Migration Workbench)

• Responsible for quality assurance (QA/QC), as-built documentation and audit planning
• Coordinating inspection of open trench and trenchless construction work (HDD, microtunneling)
• Quality control of HDPE pipe welding, conducting quality tests, pigging, pipe calibration and leak testing (pipe diameters 50–500 mm)
• Ensuring compliance with highest safety, environmental and quality standards

• Took over the steering of the SAP S4 transformation program after 15 months of project duration
• Assessed the quality of soft facts, especially the quality of collaboration and communication
• Evaluation, program planning, resource control, and realignment of the timeline
• Introduction of the software delivery model and quality gates
• Initial scope definition in the form of business capabilities
• Introduction of enterprise architecture
• Reporting to the SteerCo for the S4 transformation program / C-level
• Risk management and escalation when project risks were identified
• Coordination of the various projects within the program

• Introduced a service management system
• Optimized processes
• Introduced an agile way of working
• Implemented and configured Atlassian Jira Service Management
• Prioritized features
• Coordinated with stakeholders and the business unit
• Managed the backlog and created user stories
• Managed the budget
• Coordinated a Scrum team
• Used Atlassian Jira and Confluence
• Used Microsoft Teams
• Worked with Scrum and Kanban

• Poliks – State Police System for information, communication, and case management and other state variants (ViVa, Bravo, customs)
• Developed a test framework for test automation to replace an existing proprietary test client for new developments, focusing on easy maintenance and simple extensibility for new technologies
• Designed the architecture
• Implemented the architecture
• Created a proof of concept by migrating existing test cases into the new test framework
• Platform: C#, .NET, Jira, XRay, Confluence, Playwright, Selenium, UI Automation, Appium, HTML, Git, VMWare, Windows 11, Linux

• Conducting e-commerce courses covering basics, digital business models & trends, competitor analysis, product casting, shop P&L, minimum viable product process, funnel & conversion rate optimization, shop platform evaluation, first steps with Shopify, shop structure setup, payment & shipping systems, ERP & interfaces, fulfillment, process optimization, customer centricity, affiliate marketing

• Project leadership for the relaunch of the B2B online shop based on SAP Commerce (formerly Shopware 5)
• Coordination of internal and external resources
• Stakeholder management and requirements management
• Support in the functional concept design of features
• Creation of project reports and running SteerCo meetings
• Leading and moderating regular meetings and alignments
• Consulting on the company's e-commerce strategy
• Sparring partner for the Head of E-Commerce

• Developing a new test strategy for AXA Germany
• Analyzing the existing strategy and identifying current pain points
• Creating a survey to determine the status quo of current testing activities for each application system in the group
• Building a business case as a decision template for the executive board
• Creating a roadmap and related capacity planning to implement the new test strategy
• Optimizing internal planning processes related to test capacities
• Coordinating offshore activities and acting as liaison between the onsite team and offshore experts

• Further development of a complex laboratory information system
• Development of new features including design
• Close collaboration with company leadership
• Embedded in a top team with consistently high performance under time pressure
• Agile approach, Kanban

• Founded, built, and led a company
• Led up to 6 FTEs to achieve company and investor goals
• Strategic management: mission, USP, goals, strategy & roadmap
• CX management: customer-focused products, offerings, and touchpoints
• Marketing & sales: B2C marketing, B2B sales, market research

• Taking on project/program management roles
• Leading a project at a Microsoft partner for the global rollout of Microsoft Dynamics CRM for a global company in the automation systems/control technology sector

• Pilot testing local AI environments to explore local AI use cases and cloud-based AI solutions
• Evaluation of AI tools and techniques
• Use of local AI tools with own data sovereignty
• Prompt engineering
• Creation of example environments for speech-to-text, text-to-speech, text-to-image, text-to-video, and image-to-video

Tools: Grok, Perplexity, ChatGPT, Elevenlabs, Github, Ollama, HuggingFace, Open WebUI, Faster Whisper, LibreTranslate, WSL, Docker Desktop, Shotcut, Audacity, Sound eXchange, Ffmpeg, Coqui TTS, Pinokio, Stable Diffusion Web UI, ComfyUI, OWL, Void Editor

• ECONNECT Energy is bridging the energy distribution gap with marine infrastructure solutions and services for the loading and offloading of LNG, Ammonia and Carbon Capture. ECONNECT Energy has developed a cost-efficient system for safe transfer of LNG, ammonia and CO2 between vessels and storage tanks, bypassing the need for building excessive jetties, quays or dredge large areas. ECONNECT Energy is rooted in the Norwegian maritime and energy tradition and builds upon decades of experience. The core competencies are cryogenic liquids, maritime engineering, and naval architecture as well as business development within the LNG, renewable fuel and carbon capture industries.

• Stakeholder and relationship management: main point of contact for clients, subcontractors, and relevant authorities, maintaining good working relationships to ensure smooth project execution

• Construction management: overseeing and managing all aspects of the project site, ensuring efficient and effective execution of the project plan

• HSEQ responsibility: planning and execution phase for the onshore connection

• Progress tracking: monitoring project progress and reporting, with immediate notification of any deviations from the project plan

• Supervision of contractors and suppliers: supervising contractors and suppliers to ensure compliance with project standards and schedules

• Capture and assess existing workflows in the relevant business areas.
• Identify bottlenecks, breaks in the process and inefficiencies.
• Derive target processes based on the new strategic direction.
• Consider market requirements, customer expectations and technological possibilities.
• Adjust roles, responsibilities and interfaces according to the new processes.
• Introduce clear areas of responsibility to strengthen implementation.
• Provide recommendations for further action.
• Create templates for processes and specific briefing documents.
• Establish KPIs to measure the success of the new processes.